Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.

Loyalty Program 251

Loyalty Program 2025 Customer Experience Customer Service 251

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. Consumer demand is strong in states that have started reopening to dine-in.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

ChowNow

MARCH 27, 2025

Effectively pricing menu items using psychological techniques can significantly influence customer perceptions and sales. Some platforms (like ChowNows Centralized Reporting ) can also help you track online orders separately, which is key if your to-go and dine-in audiences behave differently.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

MARCH 3, 2023

" Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal."

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House 318

Back of House Fine Dining 2011 Dine-in 318

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

EATER

FEBRUARY 25, 2022

And most recently a locavore, mountain-to-table food movement has built on these overlapping historical influences and endemic Rocky Mountain ingredients to create bold meals fit for the breathtaking setting. In the 19th century, the Canadian Pacific Railway brought European food cultures and grand lakeside hotels.

Hotels 246

Hotels Front of House Seasonal Menu Fine Dining 246

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. The findings?

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Perhaps oddly and yet understandably, premium dining spending has increased… but only through average spend. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

7 Shifts

FEBRUARY 15, 2022

Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. As part of his research for the book, co-author Carl Orsbourn took the driver's seat—of a DoorDash vehicle. It's a full-on media company. Gift cards.“Gift

Social Media 448

Social Media Hiring Website Management Hospitality 448

EATER

NOVEMBER 7, 2023

A best new restaurant announces itself as part of the national dining conversation. Together, Eater’s 12 Best New Restaurants represent the highest highs of the year in dining — loosely defined as October 2022 through September 2023 — as well as the promise of what’s to come next. It might set one trend in motion, or subvert another.

2023 246

2023 Fine Dining Dine-in Restaurant Law 246

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Theres little room for branding, and menu presentation, pricing, and promotions are often influenced by the platforms rules rather than the restaurants preferences. Customer retention are repeat customers coming back?

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

EATER

JUNE 5, 2023

Traditionally, a chef in a fine dining establishment didn’t have to worry about being watched. Perhaps a customer could glimpse the line through a swinging kitchen door, but the peace and civility of the dining room was sacrosanct. Wolfgang was just such a huge personality, and mostly because of that open kitchen.

Fine Dining 313

Fine Dining Customer Experience Fast Casual Dine-in 313

EATER

DECEMBER 7, 2022

And while Vail Resorts poured millions into upgrading the chairs, vaunted local restaurateurs are working equally hard to make their own seats just as attractive. Evrensel sold Toptable in 2014, but the group continues to set the standard for high-end dining in Whistler. Day, and the February long weekend of Presidents Day in the U.S.

Seasonal Menu 240

Seasonal Menu Hotels Tourism Back of House 240

EATER

DECEMBER 6, 2022

Capital-T Trends have had the space to take root as customers crowded into dining rooms and traveled around the country, bringing their excited energy with them to red-sauce Italian joints, vibey supper club-inspired spots, and so many pop-ups turned full-fledged restaurants. From a 22-seat room in D.C.’s Hillary Dixler Canavan.

2022 246

2022 Fine Dining Dine-in Food Truck 246

EATER

APRIL 30, 2024

Though Isan cuisine has proven popular around the world, chefs in the northeastern Thai region are still fighting for recognition domestically, using foraged ingredients and fine dining techniques to rewrite their culinary reputation Rule 1: Gather eggs between March and May. Rule 3: Ants are creatures of habit.

Seasonal Menu 298

Seasonal Menu Agriculture Food Order Take-out 298

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. In fact, color alone can influence up to 90% of a guest’s initial impression. Establish a sense of arrival with unique signage and seating for guests waiting for tables, like London, U.K.

Design 129

Design 2021 Front of House Sourcing 129

Focus POS

FEBRUARY 5, 2019

Getting customers in the door is just the first step—you need to seat and serve them promptly and turn over tables as quickly as possible. Your POS solution can provide a wealth of data to help you make informed decisions about other factors that influence table turnover, from labor scheduling to average food prep times.

Management 106

Management Management Tip Distribution Point of Sale 106

Restaurant Clicks

DECEMBER 5, 2021

With huge numbers of people milling around the city, private dining venues are necessary for special occasions, wedding receptions, or work dinners. Restaurants with private dining areas are perfect for a birthday celebration or a work party. Check out the twenty-one best private dining Austin restaurants! Lamar Blvd.

Dine-in 135

Dine-in Fine Dining Website Management Book 135

Restaurant Clicks

NOVEMBER 13, 2021

This is what fine dining looks like in Nashville. The Catbird Seat. View this post on Instagram A post shared by the catbird seat (@the_catbirdseat). Named after a famous story from 1942 by James Thurber, The Catbird Seat is perennially one of the hottest restaurants in Nashville. Make a Reservation.

Back of House 142

Back of House Reservations Fine Dining Online Ordering 142

Restaurant Clicks

SEPTEMBER 15, 2021

They also have a spacious dining and lounge room where you can sit to enjoy their extensive wine and beer selection. Here you can enjoy a fine-dining American bistro with regionally influenced cuisine. Before being served, you can choose to be seated on the outdoor patio. Make a Reservation.

Online Ordering 179

Online Ordering Fine Dining Fast Casual Back of House 179

Sante

JANUARY 26, 2020

Ariete : Set in idyllic Coconut Grove, Chef/Owner Michael Beltran’s Ariete has established a name for itself as one Miami’s most dynamic restaurants, offering a contemporary menu of New American cuisine with Latin, particularly Cuban, influences. Beaker & Gray is located at 2637 North Miami Avenue in Wynwood.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Restaurant Clicks

DECEMBER 5, 2021

I spent my last trip to the city of bridges exploring the best options for private dining in Pittsburgh and found a variety of restaurants with beautiful spaces and delicious food to make your special occasion extra special. Read on to explore my list of restaurants with the best private dining in Pittsburgh to start planning your party.

Dine-in 133

Dine-in Fine Dining Front of House Book 133

Restaurant Clicks

NOVEMBER 22, 2021

Memphis, Tennessee, is famous for its long-standing history as a music influencer. If you are looking for restaurants with private dining in Memphis, we have collected a list of the best private rooms for work dinners, special occasions, or a work party across the city. Best Private Dining in Memphis.

Dine-in 134

Dine-in Fine Dining Seasonal Menu Seating 134

7 Shifts

AUGUST 16, 2024

The more your team sees you willing to put in the extra effort, the more you can influence them to follow your footsteps and build their careers as well. As a host, you learn to manage reservations and seating arrangements, while a line cook position gives you insight into kitchen operations.

Management 195

Management Management 2024 Leadership 195

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. For instance, millennials dine out an average of 241 times yearly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant Clicks

NOVEMBER 19, 2021

The need for private dining for small to large groups is vital in a city the size of Jacksonville. Restaurants with private dining spaces are great places to hold events and celebrate special occasions or work parties. We have compiled a comprehensive list of the seventeen best private dining rooms in Jacksonville, Florida.

Dine-in 140

Dine-in Seasonal Menu Website Management Reservations 140

Modern Restaurant Management

MARCH 8, 2024

Drinking outlets, particularly Sports Bars, thrived on NFL’s Big Game, while Fine Dining outlets emerged as the biggest winners on Valentine’s Day, experiencing the strongest trends vs average, with velocity up +144 percent vs the average Wednesday of 2024. In second place is Sushi Noz, also in New York.

Catering 251

Catering 2024 2023 Guest Recovery 251

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. With QR code menus that offer ordering capabilities, guests can order as soon as they’re seated. Diners have embraced this new technology. Streamline Operations.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Restaurant Clicks

NOVEMBER 26, 2021

Like most diverse large cities, Chicago’s food scene has every cuisine and dining experience imaginable from hundreds of restaurants, brewpubs, and trailers. My extensive list of the best restaurants in Chicago has every type of food, atmosphere, and price range to satisfy any craving, dining expectation, and budget.

Fine Dining 136

Fine Dining Seasonal Menu Online Ordering Food Order 136

Restaurant Clicks

DECEMBER 6, 2021

If you’re interested in celebrating special occasions, Columbus has plenty of restaurants with private dining available. Check out our list for the best private dining options in Columbus, Ohio! Best Private Dining in Columbus. They also offer both indoor and outdoor seating with live music playing out on the patio.

Dine-in 127

Dine-in Fine Dining Book Back of House 127

Restaurant Clicks

OCTOBER 23, 2021

With their commitment to simplicity and fresh ingredients, dining at Lilia is like dining at a traditional bistro in Italy. When you’re in the mood for whisky, BBQ, and unpretentious dining, head over to Metropolitan Avenue, where it connects to North 4th Street. Their menu features fish, pasta, chicken, and lamb.

Front of House 133

Front of House Seasonal Menu Online Ordering Website Management 133

Restaurant Clicks

NOVEMBER 8, 2021

My most recent trip involved exploring Nashville’s pizza spots, which offer a great diversity of pizzerias with unique pizza styles and dining experiences. Their pizzas are thin-crust, super crispy pizzas that utilize American flavors and influences in their specialty pies. Read on to find out where to get the best pizza in Nashville.

Brewery 140

Brewery Online Ordering Back of House Fine Dining 140

Restaurant Clicks

DECEMBER 1, 2021

Phoenix is a unique city in Arizona known for the hot weather and southwest dining. Influenced by a variety of cultures and cooking methods, there’s something for everyone at Green. They also offer outdoor seating on the patio. They also have outdoor seating available. The space is open, and the vibes are upbeat.

Online Ordering 140

Online Ordering Back of House Food Order Fine Dining 140

Future Food

OCTOBER 19, 2022

It has tested the strongest of families at the best of times, and is pertinent to my family right now, yet had previously acquired very little of my attention: Conquering the challenges of ‘Family Dining’ It’s amazing how your perceptions shift and expectations towards food and hospitality are moderated once you have children.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78