Modern Restaurant Management

AUGUST 27, 2020

On March 3, Columbus canceled the Arnold Sports Festival, one of the largest events of the year for the city. Stories like ours played out in restaurants across the country over the next few weeks. We must look to rebuild with a greater focus on diversity, particularly in leadership roles. Shift Toward Sustainability.

Tip Distribution 535

Tip Distribution Front of House Leadership Restaurant Law 535

Modern Restaurant Management

JANUARY 25, 2023

Many restaurateurs dream of growing into multiple locations, but it takes a lot of capital investment to get there. At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion.

Point of Sale 519

Point of Sale Coaching Social Media Leadership 519

Culinary Cues

APRIL 4, 2020

Once conditioned – a chef has a very difficult time breaking out of a routine. Once there – a secondary routine kicks in with a walk thru of the kitchen, grab another coffee, review daily food events, walk thru coolers and storerooms, touch base with prep and breakfast cooks, and then set-up that list of tasks for the day.

Leadership 447

Leadership Retail Training Take-out 447

Embrace the Suck

MARCH 11, 2019

I was very honored to be interviewed by Tony Chapman at the recent Restaurants Canada Leadership Conference in Toronto. A very talented chef, however, he was very old school in his leadership style. I often say that success leaves clues and I became a detective in finding out the WHY behind restaurant success! My team sucks.

Leadership 212

Leadership Coaching Book Social Media 212

Modern Restaurant Management

JUNE 23, 2023

Every brand has a story, and that’s what makes customers, employees and franchisees take notice, choose you and keep coming back. Perhaps you sponsor the little league team, partner with a community organization, or host special events. Yet, there is nothing common about your specific brand. Let’s talk about how to tell your story.

Franchising 450

Franchising Franchise Marketing Social Media 450

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. What are the keys to a brand remaining authentic?

Social Media 252

Social Media Email Marketing Customer Experience Loyalty Program 252

Culinary Cues

MAY 13, 2023

Those who are serious about holding the chef title some day; the ones who are “in it, to win it”, are always wondering what’s the best path to take. Remember that being “the chef” will take you away from much of the day-to-day cooking, the adrenaline rush, and the team excitement that drew you to the kitchen in the first place.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Embrace the Suck

JULY 21, 2020

How did that work out? Look at the quality of people who come to apply to work with you and it will give you an idea of where your leadership game is currently. I’m not judging here, just putting it out there in the event you might want to speak to a professional. Upgrade your leadership to A-level.

Leadership 487

Leadership Hiring Take-out Events 487

Culinary Cues

FEBRUARY 8, 2020

Pointing out what an employee does incorrectly can be positive if it is reinforced with training to correct the problem. Employees are typically not opposed to being measured – they simply want to know what is expected and how that measurement will take place. The chef must also seek out those “teaching moments” whenever they arise.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Culinary Cues

JUNE 22, 2020

It is what is felt and experienced deep down inside that made these individuals stand out as accomplished and authentic. At the same time I always thought, and oftentimes acted on finding out why that food, that presentation, that operation was so much better and how I might learn and grow from the experience.

Food 474

Food Presentation Leadership Café 474

Perfect Daily Grind

JANUARY 13, 2023

Carroll has 25 years’ experience working in the retail, foodservice, and out-of-home sectors, and will initially focus on expanding Oatly’s foodservice and OOH partnerships. The 44th international tradeshow will take place at the Rimini Expo Centre in Italy. Last year’s event included more than 1,000 exhibitors.

2023 183

2023 Events Website Management Leadership 183

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. “We have a long way to full recovery, but brands can take heart that we are starting from a place of trust and confidence.” Yelp Economic Average. In the U.K.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

EATER

AUGUST 20, 2020

And no chef and restaurant awards will be handed out in 2021, either There will be no James Beard Awards handed out to outstanding chefs and restaurants this year. Winners of the 2020 Media Awards were announced, in a delayed online-only virtual event, on May 27. James Beard Foundation.

2020 306

2020 Social Media 2021 2022 306

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

SEPTEMBER 24, 2024

. "In my life, I had not experienced the kind of leadership at work that I wanted to emulate, so I had to ask myself what my values were and try to build my company around them," Wade stated. "I ” “Maybe we could break out into groups and brainstorm for a bit?” ” asked Cal. Is that possible?”

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. “We applaud the announcement of steps the company is taking to help restaurant businesses large and small in communities across America during this difficult time.”

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

7 Shifts

SEPTEMBER 9, 2024

That’s why you should find the best candidates out there. Foster a friendly working environment In an industry that scored 98 out of 100 on the burnout scale due to long hours and high-pressure situations, fostering a positive workplace culture is just as crucial as offering competitive wages and benefits.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

MAY 17, 2022

The employees aren't helping each other out. We spoke to leaders at each one of these brands to find out what they do to both build and reinforce great restaurant culture. And let's see if you can work out a schedule that works for you' instead of it just being 'here's [the] schedule, take it or leave it.'” Picture this.

Insurance 370

Insurance Leadership Customer Experience Sports 370

The Rail

JUNE 11, 2025

Opening a Second Restaurant: Evaluate Readiness Before Expanding Before diving into logistics, take a step back and assess if your current restaurant is truly ready for expansion. A well-thought-out timeline will help prevent delays and overspending. Be realistic about how long things take — permitting, for example, can be slow.

Management 130

Management Management Equipment Hiring 130

Modern Restaurant Management

MAY 28, 2021

Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Founders Landon and Kat Eckles kicked off the event by welcoming all franchise partners and home office team members and outlining another record-setting performance in 2020 in which they served more than 2.2 Clean Juice Celebrates Franchisees.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. We really appreciate them being proactive and reaching out to us during a time that we couldn't even digest what was happening."

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

FEBRUARY 22, 2024

“The harsh reality is that climate change will create serious challenges for many of these beloved establishments, and it is critical we come together and take action now.” The foundation also released a fact sheet that highlights the economic importance of the industry and lays out policy parameters for federal action.

Food Supply 275

Food Supply Leadership Social Media Education 275

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. If you take the extra time to hire people who share your core values you will reduce staff turnover, which saves time and money in the long run.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Beyond logistics, the biggest transformation has been in leadership.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

MARCH 8, 2023

They guide us with our mission and vision and inform the way we work - day in and day out. Embrace new challenges: You are open and adaptable to change and are willing to step out of your comfort zone, pushing yourself towards continuous self-improvement. Be radically candid: You always deal in an honest, direct and respectful way.

Customer Experience 366

Customer Experience Leadership Blog Employee Relations 366

Culinary Cues

AUGUST 31, 2019

It goes beyond the job description: hiring, training, menu planning, quality control, cost control, representation, leadership, purchasing, image building and so on. When the executive chef had announced six weeks ago that he was moving on, the opportunity to take on the lead position was offered to him – he deserved the move up.

Reference 346

Reference Uniforms Take-out Social Media 346

7 Shifts

JUNE 1, 2022

With so many different events on the horizon, you'll need to plan accordingly. Here are some of the most noteworthy restaurant conferences and events to attend, as well as some information to help you decide which ones are the best for improving your restaurant business. Ideal Attendee: Restaurant Group Owners and Executives.

2022 195

2022 Fast Casual Website Management Workshop 195

7 Shifts

AUGUST 16, 2024

Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. By honing these skills managers can take leadership courses and mentorship, aspiring managers can inspire and motivate their teams to deliver exceptional service.

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 5, 2024

If you’re a pizza restaurant, plan on stocking up so you don’t run out of key ingredients in the rush! Deviled eggs came third in 21 states, with the highest number of searches coming out from California, averaging 52,659 monthly searches. Rounding out the list in tenth place are quesadillas. Why the buzz?

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

MARCH 7, 2020

Reflecting on how far we’ve come as a business and as an extended family with hundreds of staff members is something I will never take for granted." It’s always interesting to see which dishes America prefers and how tastes change from year to year,” said Julia Baker, Event Director for Flavored Nation.

Food 326

Food Food Supply Fast Casual Small Business 326

Modern Restaurant Management

JUNE 12, 2020

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing. ” A&W Doubling Up.

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Modern Restaurant Management

FEBRUARY 28, 2020

” At 3,900-square-feet, the build out of AQUAlounge is projected at $5 million, and construction is scheduled to begin in February of 2020. The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options. Grand Prize Winner : Dieter Samjin, Bar Boulud.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

EATER

JUNE 2, 2023

When and where are the James Beard Awards taking place? After years of hosting the events in New York City, where the Foundation is headquartered, it moved the marquee event to Chicago in 2015. Chicago beat out San Francisco and New Orleans to win hosting privileges, which it will keep until at least 2027.

2023 246

2023 Audits Social Media 2015 246

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Brands will need to work hard with promotions to ensure they get the most out of the season.”

2019 323

2019 Compost Mobile Ordering Online Ordering 323

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

Mobile Ordering 311

Mobile Ordering Customer Service Point of Sale Customer Experience 311