Goliath Consulting

JUNE 8, 2025

Service Your Equipment Before It’s a Problem Now’s the time to inspect and maintain high-impact equipment. Move heat-producing equipment like grills and fryers away from cold prep stations or POS systems. Refresh Your Summer Menu with the Line in Mind Swap in seasonal items that require less time on the stove or fryer.

Kitchen Safety 243

Kitchen Safety Seasonal Menu Food Safety Equipment 243

Restaurant Business

OCTOBER 23, 2024

These systems can understand various accents and dialects, process orders accurately, and even upsell menu items based on customer preferences. AI-powered drive-thru systems are revolutionizing one of the most popular touchpoints for quick-service restaurants (QSRs).

Customer Experience 301

Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

DECEMBER 17, 2024

– Salad House CEO Joey Cioffi In 2025, restaurant chains will increase their usage of connected equipment to be more responsive, resilient, and ready to meet evolving customer expectations in a data-first, efficiency-focused world.

2025 419

2025 Loyalty Program Online Ordering Customer Experience 419

Modern Restaurant Management

DECEMBER 30, 2024

An AI-driven recommendation system can even suggest menu items based on individual tastes and nutritional needs, while chatbots can provide personalized customer service, answering queries and taking orders efficiently. Unifying and acting on digital customer data can also shape a more personalized customer experience.

Customer Experience 519

Customer Experience Loyalty Program Dietary Restrictions 2025 519

Modern Restaurant Management

NOVEMBER 14, 2024

menu, hours, etc.), These agents are naturally sounding conversational assistants made to be intelligent with a restaurant operators’ intended processes, logic, and information – Not to be mistaken with IVR technology when waiting to hear a robotic menu of options represented by pressing a number 1 through 8.

Reservations 448

Reservations Online Ordering Loyalty Program Book 448

The Restaurant Group

DECEMBER 1, 2024

Introducing new menu items is more than just adding dishes to your offerings—it’s about crafting an experience that captivates your guests and keeps them coming back for more. A well-planned new menu launch not only boosts customer engagement but also reinforces your restaurant’s brand identity.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

ChowNow

MAY 23, 2025

That includes the ingredients and packaging for your menu items, but not things like rent and payroll. This gives you a sense of how effective your menu pricing is. It factors in all your operating expenses, like labor, rent, insurance, equipment repairs, marketing, and more.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

7 Shifts

OCTOBER 28, 2024

Reevaluating the prices of your drinks and knowing the types of drinks you sell can help you earn more for each bottle, as well as implementing portion control and even redesigning your menu. Calculate the cost of each drink on your menu, including the cost of the alcohol, garnishes, mixers, and anything else that goes into the drink.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

MAY 5, 2025

When you use technology like this, you equip your servers to deliver a better experience and potentially offer personalized suggestions with a higher markup. Equipping your servers to earn as much money as possible is also important. Over time, this will lead to a better work environment and a healthier bottom line.

Operations 251

Operations Front of House Back of House Customer Service 251

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Goliath Consulting

DECEMBER 12, 2024

Train Employees on Security Protocols Equip your team with holiday-specific training to identify suspicious behavior, manage unruly guests, and respond to emergencies. Train bartenders to recognize signs of overconsumption and enforce policies for refusing service to intoxicated patrons.

Bar 195

Bar Cash Management Seasonal Menu Restaurant Law 195

EATER

MAY 14, 2025

Equipment, too, is a major issue in Fingers operation. Oyster farmers are at the mercy of the sea, and its not uncommon for the equipment used to grow the oysters to be broken by harsh waves or blown away in a storm. Brooke Olsen Numerous processes occur to ensure oysters are safe to eat in restaurants.

Pricing 277

Pricing Equipment Consumer Goods Bar 277

7 Shifts

NOVEMBER 15, 2024

How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you handle unexpected challenges, such as equipment failure or supply shortages? If a freezer malfunctions, they should contact two or more local equipment repair service providers to get it fixed fast.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

APRIL 18, 2025

Other restaurants are integrating AI into reservations, guest messaging, and even menu pricing—helping them react to demand in real time. Dynamic pricing allows restaurants to adjust menu prices based on factors like inventory levels, time of day, or seasonality.

Airlines 434

Airlines Hospitality Waste Food Order 434

Modern Restaurant Management

APRIL 9, 2025

Automation – Investing in smart kitchen equipment and AI-driven scheduling tools can help reduce labor costs and improve efficiency. Data Analytics – Leveraging real-time sales and customer behavior data allows operators to make smarter decisions about menu offerings, promotions, and staffing.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

7 Shifts

OCTOBER 22, 2024

Photos of your menu items, ambiance, and even happy customers will give potential guests a glimpse of the dining experience you offer. Use it to share updates, special events, or new menu items. Create engaging email newsletters that have a clear purpose, such as promoting an event, offering a discount, or sharing a seasonal menu.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

FEBRUARY 19, 2025

By repurposing real estate that was previously used for F&B, owners can take advantage of much of the existing infrastructure needed for a restaurantplumbing, ventilation, bar setups, and footing for kitchen equipment. What does the reimagining of space provide for the guest experience?

Fast Casual 221

Fast Casual Customer Experience Design Casual 221

The Rail

JANUARY 3, 2025

Regular staff training ensures your employees are equipped to handle a fast-paced restaurant environment and the challenges that come with it, deliver exceptional service, and adapt to evolving industry trends to stay competitive. Menu knowledge : Learn the entire menu and how to upsell and cross-sell items on that menu.

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

FEBRUARY 18, 2025

Even the menu I created was designed to be simple so that a future, less experienced owner would never have to be under the thumb of a high-end, temperamental chef. If your business is not profitable, its value will likely be limited to the value of the lease and perhaps 10% of what you spent on the equipment.

Social Media 432

Social Media Book Back of House Take-out 432

The Rail

MAY 12, 2025

Knowing the reason helps guide every decision, from choosing the right space to redesigning the menu or layout. Remember, location influences customer flow, staff retention, and menu pricing. To avoid costly damage, your kitchen equipment, bar fixtures, storage units, and decor pieces require careful handling. Lower rent?

License 130

License Uniforms Social Media Customer Experience 130

ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. AI-powered kitchen equipment can detect these changes in real-time and adjust the heat automatically based on volume.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

APRIL 4, 2025

Its your brand, your voice, your experiencefrom the look of the menu to the tone of the confirmation message. That extra margin can make a real differencewhether youre reinvesting in your staff, upgrading equipment, or just catching your breath. It also gives you more freedom to price your menu the way you want.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

FEBRUARY 13, 2025

Real-Time Data & Analytics : Track sales trends, top-selling menu items, and peak business hours to make informed decisions. Plus, their reliance on high fees forces restaurants to either raise menu prices or accept smaller profits. This system then suggests menu changes that will increase sales while reducing food costs.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

DECEMBER 31, 2024

From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025. Despite the popularity of our events, we will continue to keep them small but mighty in 2025."

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 18, 2025

Security on the Menu A key challenge for fast food outlets is that there are multiple interfaces with customers, from the counter and screens in-store to drive-through terminals, in-app ordering, and third-party ordering and delivery services.

Food 221

Food Kitchen Safety Food Order Food Safety 221

Modern Restaurant Management

MAY 19, 2025

AI-powered analytics are giving operators clearer visibility into their performance—from tipping patterns and top-selling menu items to bottlenecks in service flow. AI and automation are being used to forecast demand, optimize labor scheduling, and even guide menu development. And it’s not just for large enterprises.

Hospitality 305

Hospitality Front of House Back of House Food Order 305

Modern Restaurant Management

JULY 14, 2025

Our small footprint required a menu that balanced ambition with practicality. Every dish, from sous vide trout to handmade squid ink fettuccini to gochujang seared short ribs had to be crafted and prepped carefully to deliver fine dining quality without overburdening the limited space and equipment. The kitchen posed another challenge.

Fine Dining 251

Fine Dining Café Small Business Fast Casual 251

Modern Restaurant Management

NOVEMBER 11, 2024

You take your seat at a table embedded with a touchscreen menu. Instead, you're welcomed by Tao, a sleek robot host programmed to seat you efficiently based on your preferences, even remembering your favorite booth from past visits. Need a drink?

Front of House 450

Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

FEBRUARY 12, 2025

Remember when guests used to walk in, grab a menu, and browse through every page? Let's put this in restaurant terms. Now, they're on their phones before they arrive, checking your reviews, looking at food photos, and getting recommendations based on their past orders.

Hiring 332

Hiring Mobile Ordering Social Media 2025 332

Modern Restaurant Management

NOVEMBER 7, 2024

If the special for the night is fresh oysters, but the delivery of those oysters is a day late, it can throw off the entire menu. Accurately timed deliveries : Timing is everything.

Food Supply 442

Food Supply Waste Supplies Management 442

Restaurant Business

JUNE 23, 2025

23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised. Trending Food Spinoffs of the TikTok-famous Dubai Chocolate Bar surge on chain restaurant menus Financing How is Roark Capitals track record?

Leadership 198

Leadership Food Supply Kitchen Safety 2025 198

ChowNow

MAY 2, 2025

Start with a detailed business plan that lays out every cost, from food costs and equipment to licensing and operating expenses. Use this information to make smart adjustments to your menu items, pricing, or food quality. Create a buffer for unexpected expenses and slow times. Is a once-popular dish suddenly getting lukewarm reviews?

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

The Rail

MARCH 25, 2025

Explain the reasons behind the move whether it's to accommodate growing demand, enhance customer experience, or introduce new menu offerings. Engaging content like Instagram Reels or TikTok videos showcasing construction progress, new menu items, or even staff preparing for the move can make followers feel like they are part of the journey.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Modern Restaurant Management

DECEMBER 30, 2024

This reduces waste and ensures menu availability, even during busy periods. However, inconsistencies across platforms and unanticipated errors, such as unavailable menu items or out-of-sync systems, often frustrate customers. Menu innovation has become a key way to deliver value.

2025 450

2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

DECEMBER 5, 2024

Glassware is reusable, offsetting the initial investment especially when combined with high-margin menu items like cocktails, mocktails and other specialty alcoholic drinks. Balancing Cost and Value with Wear and Tear Investing in quality glassware doesn’t have to be cost-prohibitive, even for budget-conscious restaurants.

Fine Dining 405

Fine Dining Consumer Goods Presentation Seasonal Menu 405

Modern Restaurant Management

JUNE 23, 2025

Restaurants should proactively market high-margin family packs, special menus, and pre-order catering options to capitalize on these peak periods. He adds that data also suggests a strong demand for items like BBQ and burgers during Father's Day, providing valuable insights for menu planning.

Catering 282

Catering Delivery Specials Online Ordering 282

Modern Restaurant Management

OCTOBER 28, 2024

Restaurants need technology that’s as flexible as their menu offerings, capable of evolving with the industry without major overhauls. Their ability to merge legacy systems with new solutions didn’t just keep them competitive—it transformed their business.

Point of Sale 445

Point of Sale Customer Experience Technology 2024 445