ChowNow

JANUARY 23, 2025

Theyll love the exclusiveness of the meal and the opportunity to eat food that would typically not be served in your restaurant. Youll provide guests with printed pairing notesa list of each drink, the order in which theyll be served, and the flavor profiles for each wine or beer so customers can follow along as their guide speaks.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

JULY 11, 2025

Whether teaming up with fashion, entertainment, or tech, food companies are finding new platforms to express their brand identity and reach new audiences. Brands like Panera, PF Chang’s, and Wendy’s have successfully done this, creating products that resonate with fans and serve as powerful reminders between restaurant visits.

License 221

License Social Media Retail Loyalty Program 221

Modern Restaurant Management

JUNE 25, 2025

You also need to be aware that if your agent can’t elaborate on the specific types of coverage you could need, you may be better served by an agent with restaurant industry knowledge. They should be able to explain why the risks are important to take care of or could potentially cause big issues for your restaurant.

Insurance 221

Insurance Restaurant Law Outdoor Catering 221

EATER

JANUARY 30, 2025

Ive served this with pita chips, Tostitos Scoops, piped onto fancy crackers, smushed on some toast, and have definitely chipped away at its leftovers by the spoonful straight from the fridge. They might feel a little dated, but each worked its way into my own entertaining repertoire, at least for some occasions.

Back of House 250

Back of House Definition Take-out Entertainment 250

7 Shifts

OCTOBER 22, 2024

Your posts can serve as mini-ads for your restaurant, and they appear when customers search for your business. Meanwhile, Instagram users also visit the platform for entertainment, with 64.8% of users engaging with funny or entertaining content. Remember that your Google Business profile isn't just a static listing.

Book 195

Book Marketing Email Marketing Social Media 195

Restaurant Engine

DECEMBER 11, 2024

Do a little research and serve food that was popular during that particular era. 3: Host Entertainment Nights Entertainment is a great draw for your loyal patrons as well as new ones. Incorporating live entertainment into your restaurant’s schedule can significantly enhance the overall customer experience.

Events 52

Events Specials Workshop Entertainment 52

Clover - Restaurants

DECEMBER 12, 2024

Entertain your guests Outsource the fun with an events company who can do the heavy lifting for you. For instance, Broadly Entertaining , led by Giana DeGeiso and Jamie Rosler, serves a range of private and corporate clients, offering decades of experience in performance, hosting, and event management.

Menu 52

Menu Social Media Entertainment Customer Experience 52

The Rail

MARCH 25, 2025

Flyers, posters, and banners placed in high-traffic areas near both your old and new locations serve as reminders for local customers. Offer special promotions, free samples, live entertainment, or a ribbon-cutting ceremony to mark the occasion. Advertising in local magazines or radio stations ensures you reach a wider audience.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Infatuation’s “The Spots of Summer” highlights the rise of multi-use venues—where food, entertainment, and culture collide.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

SpotOn

JANUARY 29, 2025

Island Entertainment (Gulf Coast) : A hospitality management company overseeing restaurants, bars, amphitheaters, and live music venues with capacities ranging from hundreds to thousands. DoorDash Integration: Simplifying delivery management with a seamless connection to DoorDash.

POS 59

POS Marketing Loyalty Program 2025 59

EATER

MARCH 21, 2025

The bite-sized segments and wild card elements kept the show entertaining, not to mention the celebrity judges and their quirks. (If If you still havent learned not to serve Scott Conant raw red onions 61 seasons in, you deserve to be chopped.)

Food 231

Food Entertainment Presentation Advertising 231

SpotOn

FEBRUARY 26, 2025

A reduction of 2 serving shifts, at $14 an hour, at 6 hours, over a month (30 days) would save you $5,040. Music & entertainment. In-house entertainment, including live music, DJs, streaming service subscriptions (e.g.,   Handhelds are another way to reduce labor costs in full-service operations. Pretty substantial. 

Point of Sale 90

Point of Sale License Insurance POS 90

Modern Restaurant Management

DECEMBER 18, 2024

From the types of dishes offered to how we serve our guests—dine-in, takeout, or delivery—operators must meet customers wherever they are. Flexibility will be essential for restaurants to succeed in 2025. Value is about more than price—it’s about the quality of the food, the atmosphere, and the service.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

The Rail

DECEMBER 17, 2024

Here are some interactive elements that can boost the seafood adventure: Have entertainment and performances at the restaurant. Provide Ocean-to-Table Dining Sustainably caught seafood from the ocean, when served, is defined as ocean-to-table dining. Customers may feel inspired and in awe by the signature dish that was served.

Customer Experience 130

Customer Experience Seasonal Menu Dine-in Uniforms 130

Restaurant Business

JUNE 24, 2025

Emerging is a company founded by Mathew Focht that describes itself as investing “at the intersection of restaurant innovation, technology and experiential entertainment.” Hart, who stepped down from Red Robin in April, has also served at the helm or C-suite of Torchy’s Tacos, California Pizza Kitchen and Texas Roadhouse.

Leadership 232

Leadership Food Fast Casual 2025 232

Restaurant Clicks

MAY 6, 2025

Their menu includes options like pork ribs, chopped pork, beef brisket, and turkey, all served with choices such as baked beans, potato salad, and fried corn. Located in the Holly Hills neighborhood, this family-owned restaurant is known for its high-quality meats seasoned with house-made rubs and served in a relaxed, classic BBQ setting.

Seasonal Menu 78

Seasonal Menu Back of House Fast Casual Sourcing 78

EATER

MARCH 26, 2025

Some luxury hotels wow diners with grand settings, ambitious cuisines, and Michelin stars, while others keep diners entertained with multiple, diverse venues on site. In a cosmopolitan culinary capital like Paris , they tend to attract a dynamic mix of locals from around the corner and visitors from around the world.

Book 178

Book Hotels Seasonal Menu Fine Dining 178

EATER

JUNE 3, 2025

But trust me, smokey grilled peaches and green beans (I substitute) are brilliant together,especially served warm and dotted with soft goats cheese, salted almonds, torn mint, and drizzled with honey and olive oil, and a squeeze of lemon juice. Every summer, I make chef Yotam Ottolenghis grilled peaches and runner beans with goats cheese.

Take-out 223

Take-out Entertainment Serving Marketing 223

Restaurant Engine

OCTOBER 16, 2024

For example, if you are a sports-themed restaurant serving burgers and pizza, look for sports influencers as well. 5: Have Live Entertainment Take the fun to another level with live entertainmen t. For example, you can make your party romantic for Valentine’s Day and serve a special meal and love-themed dessert.

Marketing 52

Marketing Social Media Advertising Influencer 52

Squirrel Systems

MARCH 5, 2025

theorg.com Ellen Rockwell SPB Hospitality Ellen Rockwell serves as the Executive Vice President of People & Culture at SPB Hospitality. Jennifer Rausch Sonesta Hotels Jennifer Rausch serves as the Chief People Officer at Sonesta Hotels, where she leads human resources strategies.

2025 71

2025 Hospitality Leadership Coaching 71

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. It has its place in the restaurant industry, particularly for quick-serve experiences.

2024 508

2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

DECEMBER 10, 2020

Consumers are online watching cooking videos, sommeliers, and educational videos to entertain themselves in some form. For example, restaurateurs should be looking for ways to bring together culture, dining and education for those that have eternal style and are hungry for entertainment. Let’s talk about partner dining concepts.

Education 493

Education Entertainment Social Media Sustainability 493

Modern Restaurant Management

MARCH 6, 2024

While these are more of an entertainment experience, it is more likely that other XR-based technology (Extended Reality) like Augmented Reality be used to provide unique and improved information and improved customer experiences. These experiences use VR to transport diners to different settings or to tell a story that compliments the meal.

Customer Experience 472

Customer Experience Entertainment Customer Service Transportation 472

Modern Restaurant Management

DECEMBER 14, 2022

Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant. In what ways are robots enhancing restaurants and serving as problem solvers?

Front of House 450

Front of House Customer Service Customer Experience Entertainment 450

Modern Restaurant Management

DECEMBER 21, 2021

The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology. Similar to the one the retail industry experienced more than 10 years ago, we will see real investment in transforming the restaurant industry using technology.

2022 493

2022 Hospitality Brewery Mobile Ordering 493

Modern Restaurant Management

MAY 10, 2021

With new liberties awarded to restaurants this year, there is further opportunity to elevate your takeout offerings by providing alcohol to go; wine pairings and takeout cocktails will serve to upgrade and differentiate your restaurant’s takeout service. Differentiated Dining. Live music? Unique photo opportunities in your space?

Food Safety 487

Food Safety Customer Experience Customer Service Entertainment 487

Modern Restaurant Management

AUGUST 7, 2023

Are they more into watching football games on Sundays, or is your customer base more diverse where you need other content playing while the games are on to provide entertainment for everyone? These walls are programmable so you can show practically anything you like to not only provide entertainment but promote your events.

Technology 419

Technology Sports Entertainment Customer Experience 419

Modern Restaurant Management

FEBRUARY 11, 2020

By understanding trends in the feedback, and making constant improvements, you’ll be able to serve your loyal customer base efficiently. Every step of the way, from live entertainment to small plates, show that you care about the community at large. Take Social Responsibility. Employ local talent to play live music once a week.

Customer Service 414

Customer Service Customer Experience Entertainment Small Business 414

Modern Restaurant Management

NOVEMBER 7, 2023

They want engaging content that keeps them entertained. It allows businesses to engage with current customers and help build organic brand ambassadors while also serving up content in front of new customers. It also allows businesses to humanize their brand, leverage creativity and create a sense of community among their supporters.

Marketing 508

Marketing Social Media SEO Front of House 508

Modern Restaurant Management

JANUARY 19, 2023

Restaurants that serve Vietnamese food, for example, are not something you find in every community. Will you serve saki or bubble tea or both? Once diners find their way inside, they discover an atmosphere, menu, and even entertainment that echoes the styles of the 1920s. Will it be serious or fun? Will it feel formal or casual?

Food 450

Food Customer Experience Social Media Food Order 450

Modern Restaurant Management

FEBRUARY 17, 2020

Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. Alison Birdwell, a sports and hospitality industry veteran, has been promoted to President, Sports & Entertainment. She serves on the board of Boston University’s School of Hospitality.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Culinary Cues

MAY 12, 2022

Restaurants need to take a hard look at what they serve, how they serve it, and what they are able to charge in order to EARN a profit. How do the rest of us explain the menu with $25 appetizers, $60 entrees, and $20 desserts? So – what is the answer?

Pricing 444

Pricing Consumer Goods Training Small Business 444

Modern Restaurant Management

AUGUST 4, 2023

This is where video sales letters (VSLs) come in: a modernized form of the traditional sales letter, VSLs are both informative and entertaining, making them a perfect vehicle for grabbing people’s attention and turning clicks into conversions.

Serving 419

Serving Social Media Events Entertainment 419

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” “Mission Bay is the largest man-made aquatic recreation area in the world, entertaining 15 million visitors annually,” says Hunter.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

NOVEMBER 8, 2022

Even if the company has a more formal training program, the process can still get short shrift as the demands of serving customers take precedence over reinforcing training. Mass shootings in restaurants and entertainment venues are happening with increasing frequency. Exhaustion from overwork.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

APRIL 8, 2020

It’s a fun way to drum up business and a way to appeal to families looking for ways to support local businesses while also entertaining their kids. While many businesses already offer this, there are some higher end businesses that may not have considered it before and are now pivoting to create a new menu that serves this model.

Small Business 508

Small Business Social Media Consumer Goods Communication 508