Culinary Cues

JULY 15, 2024

This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. The hiring process is one of the most important steps in designing and delivering a great product or service. Hire people who “fit”.

Leadership 472

Leadership Food Truck Employee Relations Training 472

Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" If I had to choose between hiring someone for their technical knowledge or interpersonal skills, I would choose the latter every single time. " and for good reason. Spoiler alert: It’s not hard skills.

Hiring 419

Hiring Cash Management Customer Service Leadership 419

Modern Restaurant Management

JUNE 22, 2021

As restaurants open back up, operators are ready to hire, and in some cases, rehire, employees – but many are finding it difficult to find candidates willing to return to work, and the search for good talent is tougher than expected. So, what can operators do to navigate the changing workforce and hire quality talent?

Back of House 517

Back of House Communication Hiring Magazine 517

Modern Restaurant Management

MARCH 28, 2023

Even if just one team member understands the benefits of digital transformation, it is up to them to educate the team and get everyone on board. It can be especially confusing if the restaurant is smaller and do not have the funds to hire a long-term designated technology professional. Work with teams to make educated decisions.

Front of House 462

Front of House Back of House Small Business Technology 462

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. One of the easiest ways to reduce hiring friction is by streamlining the application and interview process.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 22, 2020

Your application should include every relevant media link, press clipping, broadcast appearance and notation of all speaker and panelist roles at industry events and education conferences. First Timers Should Hire a Pro.

Employee Relations 547

Employee Relations Small Business Leadership Food Supply 547

Modern Restaurant Management

FEBRUARY 24, 2022

New managers jump in without being well educated on reporting or handling of claims. New employees who get hurt have no incentive to not pursue litigation as they do not care about staying in the job when every other restaurant in the county is hiring. Money is short and claims are perceived as payoffs.

Hiring 493

Hiring Guest Recovery Insurance Hotels 493

Modern Restaurant Management

JUNE 5, 2023

Furthermore, the value of bolstering customer service without having to hire additional staff makes this a cost-efficient, enticing option for restaurants of all shapes and sizes. Furthermore, by focusing on objective qualifications like experience and education, AI can help eliminate bias and ensure that the best candidates are selected.

Dine-in 474

Dine-in Customer Service Customer Experience Hiring 474

Modern Restaurant Management

SEPTEMBER 23, 2024

In addition to competence, it is perfectly reasonable to let personality drive your decision about which attorney to hire. But this does not mean you have to hire a “restaurant attorney” nor does it mean you have to hire multiple attorneys – one for each type of legal concern you might ever have.

Restaurant Law 391

Restaurant Law Hiring Document Customer Service 391

Modern Restaurant Management

JULY 23, 2024

According to new research , over half of managers noticed changes in the ages of the hourly workers they’re hiring in the past year, whether they’re hiring more minors, more employees 65+, or both. With this time freed up (and their minds at ease), they can invest more deeply in customer service and staff training.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

MAY 13, 2020

Just as owners and HR personnel put new hires through a background check, vendors and technology partners need to be put through similar evaluations. Education Is Key. Education for owners and all employees on the basics of cyber security is important to ensure the weakest link isn’t the one that breaks.

Website Management 530

Website Management Guest Recovery Customer Service POS 530

Modern Restaurant Management

OCTOBER 30, 2023

Of course, it takes two to tango when hiring. It’s not just about the money: A job can also be an education for teens, where they learn responsibility, communication, and how to advocate for themselves. Others offer special wages for hard-to-staff shifts. It needs to be a good fit for employer and employee.

2000 493

2000 Food Supply Hiring Technology 493

Culinary Cues

NOVEMBER 20, 2020

When they start to look at the relevance of products that they offer and diversify from the standard degree; and once they connect better with the industry that hires their graduates, they will stand tall and thrive. The purpose is not to generate degrees. People love to gather, to connect with friends and make new ones.

Social Media 508

Social Media Education Email Marketing 2008 508

Modern Restaurant Management

MARCH 5, 2024

Regular training programs that educate staff in a variety of engaging ways can help ensure employees adopt a safety-first mindset. Managers should routinely review safety data with their teams and provide additional training and resources to educate staff in areas that need improvement.

Training 419

Training Food Safety Employee Relations Insurance 419

7 Shifts

JANUARY 23, 2020

Educate yourself If there’s one thing to know when opening a new business—especially a new restaurant—it’s that there’s no such thing as “too much research.” Educating yourself and thoroughly researching every aspect of your new restaurant and your local landscape is only going to help you with fleshing out your plan.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

NOVEMBER 13, 2023

Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor. (And I do occasionally get admonishments like the one above before my presentations.) That may be about to change.

Franchising 520

Franchising Franchise Employee Relations Restaurant Law 520

Culinary Cues

NOVEMBER 27, 2020

To Ed Weibrecht who hired me at his newly acquired Mirror Lake Inn even though he didn’t have an opening. To Dr. Woods at Paul Smith’s College who hired me as a totaling inexperienced teacher without even asking for a resume. He just had a good feeling about me and took a chance. He showed me that your gut feelings are important.

Influencer 493

Influencer Hotels Education Hiring 493

Goliath Consulting

SEPTEMBER 6, 2022

According to the National Restaurant Association Educational Foundation (NRAEF) and the Center for Generational Kinetics (CGK), Gen-Z are more pragmatic and most often labeled as “social justice warriors.” The post Tips on Hiring and Retaining Young Employees appeared first on. Gen-Z often requires different approaches.

Hiring 195

Hiring Communication Training Email Marketing 195

Modern Restaurant Management

AUGUST 31, 2021

With the guidance of a skilled agent that is well educated in the hospitality industry, bar and restaurant owners should be able to let the experts lead the way. This umbrella includes actions such as hiring, not hiring, and firing policies, equal opportunity employment practices and sexual harassment.

Bar 482

Bar Insurance Employee Relations Certification 482

The Rail

MARCH 14, 2025

Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests. Cultural Diversity Hiring a diverse staff can bring a range of cultural backgrounds to your restaurant. Therefore, ensure that you hire without bias while considering cultural diversity.

Restaurant Law 130

Restaurant Law Hiring Customer Experience Recruiting 130

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. In some cases, the employer will also educate employees on outside resources like life insurance, homeowners insurance, and even home warranty services.

Training 370

Training Food Safety Customer Experience Insurance 370

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. By using values-based hiring to find team members who are a good fit for your restaurant’s culture. Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work.

Employee Relations 349

Employee Relations FOH Certification BOH 349

Culinary Cues

APRIL 30, 2023

Whether a sporting team, tech company, banking institution, institution of higher education, or a restaurant – investment in this culture should be first and foremost. BUILDING A CULTURE OF QUALITY [] RESEARCH, STUDY, AND ASSESS BEFORE YOU HIRE. So, what is a culture of quality and how is it created?

Employee Relations 503

Employee Relations Sports Pricing Hiring 503

Restaurant Business

MARCH 18, 2024

Simultaneously, its personnel-development and educational arm has expanded its senior team.

Leadership 280

Leadership Hiring Education 280

Core Hospitality

OCTOBER 9, 2018

A thorough pre resume read, scanning points on education (They learn?) That level of confidence may dictate their possible hiring position. Click here for the hiring doc On every resume drop off is someone doing a 30 second screen with 3 important questions for them that matters to your operations. Sports (They are active?)

Hiring 133

Hiring Download Sports Article 133

Culinary Cues

FEBRUARY 16, 2022

Desperation is never a good approach towards hiring. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Do you really want to work in an operation where desperation is the primary motivation for hiring? Yes, let’s start there.

Uniforms 447

Uniforms Hiring Consumer Goods Communication 447

Modern Restaurant Management

MARCH 13, 2020

Do you have trouble hiring or retaining a good team? The hospitality business is particularly hit hard by the war for talent and the turnover is pretty high and difficult to manage. Imagine what a comprehensive perks-and-benefits program could do to help you retain your best employees, yes, even part-time ones. Amazon, CVS, Target, etc.)

Healthcare 460

Healthcare Consumer Goods Insurance Small Business 460

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season. On-the-Go Education With a Mobile Training App. User Network. Mobile Devices.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

APRIL 14, 2025

Like everyone else, I had bills, and I was faced with a grim reality, which was that I didn't see a whole lot of other options, despite my education, despite whatever skills I may or may not have, or have had. In what ways are your restaurant and writing careers interconnected?

Book 221

Book Food Safety Fine Dining Magazine 221

Modern Restaurant Management

JULY 6, 2020

On top of that, California law requires employers to issue employees a Wage Theft Protection Act notice, restricts the type of information employers can seek and consider during the hiring process (for example, information about criminal and financial history), and requires employers to comply with a host of other laws. Be engaged.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

SEPTEMBER 13, 2023

Frontline leaders who offer support in day-to-day tasks, help educate, motivate, nurture and advocate for advancement (through promotions and raises) can boost chances of keeping employees happy and employed. These concerns are controllable and can be addressed, improved, and maintained by fantastic restaurant managers.

Management 476

Management Management Coaching Front of House 476

7 Shifts

JANUARY 14, 2020

Incorporate your newfound values in your hiring, training, and performance reviews. Recommended Reading: How to Combat Restaurant Turnover Using Values-Based Hiring 2. She most likely has this job to help her pay for her education or for living expenses while she is still a student.

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

Modern Restaurant Management

AUGUST 15, 2023

Deane expects the practical programs to greatly appeal to hiring managers eager to bolster their ranks from an expanded pool of educated candidates with long-term aspirations. “It [can be] hard when I create something interpreted as out of touch with the area,” says Deane.

Food Supply 419

Food Supply Recruiting Education Influencer 419

Modern Restaurant Management

AUGUST 28, 2024

This ensures that new hires are aligned with the brand's expectations from the start. Continuous education on new products, services, and company policies not only enhances customer service skills but also reinforces the importance of brand consistency.

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. We’re going to show you how you can update your restaurant employee handbook to make it an educational and exciting read your new team members won’t be able to put down. Okay, that might be a stretch. Need a hand creating your restaurant’s core values?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MAY 18, 2022

Likewise, forecasting costs and building budgets will mean understanding medical costs as well as the hiring market. Well-being programs such as Employee Assistance Plans (EAPs) are in consideration, as are financial literacy and education programs. Consider these factors: According to PwC, medical trend is forecast to be 6.6

Insurance 531

Insurance 2022 2023 Technology 531

Restaurant365

MARCH 1, 2022

Hiring restaurant staff is top of mind in the restaurant industry. Staffing has always been ongoing in the restaurant industry because of the transient nature of restaurant jobs in general, but the current hiring crisis makes attracting employees a top priority among all restaurant businesses, from single units to national brands.

Hiring 146

Hiring Recruiting Demo Advertising 146