Sat.Sep 26, 2020 - Fri.Oct 02, 2020

The Future of Restaurant Technology

Goliath Consulting

The AI and tech that will take over the restaurant industry. We previously discussed social distancing and contact-free technology that offered safety solutions during the pandemic.

Guest Expectations: What Customers Want as Restaurants Reopen

Modern Restaurant Management

While some restaurants are starting to reopen for indoor dining, the pandemic is still rampant across the United States. For a successful reopening, it is vital that restaurants consider what customers expect of them. Customers have received a taste of the ultimate effortless experience this year.

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How a Customer Loyalty Program Helps Restaurants Keep in Touch with Customers

Focus POS

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Believe it or not, this isn’t always easier said than done.


Culinary Cues

We all know the challenges facing restaurants right now – there is little benefit in reiterating the problems. The question is: “What’s the answer?” Of course the pandemic is the cause and the effects are either a direct result of that or the necessary restrictions that evolved from Covid.

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Restaurant Marketing Ideas to Turn Customers into Regulars


When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. While customer acquisition is critical to running a business, many owners overlook how important their existing customer base is to their bottom line.

Best Practices to Establish an Efficient Restaurant Operation

Modern Restaurant Management

What is the ongoing goal for all restaurant owners and managers? To always, continuously search for ways to improve the guest experience.

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Best 5 POS Systems for Restaurants Compared: Square vs Upserve vs Toast vs SpotOn vs Revel


Reading Time: 5 minutes. A Point-Of-Sell system (POS) is the main hub of any restaurant. It basically governs any and all transactions made at your restaurant. This means you want a POS system that is seamless and faultless and lets you focus on the day-to-day aspects of running a restaurant.

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Restaurant Menu Design Tips to Drive Sales and Increase Profits

Sculpture Hospitality

There are plenty of ways that you can increase profits at your restaurant. Implementing effective beverage and food inventory management systems , reducing the amount of deadstock you keep in storage and offering a takeout service are some of the ways that your restaurant can improve its bottom line.

Design 101

Delivery Is the Hot Topic, but Curbside Is Driving the Sales 

Modern Restaurant Management

Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Many have started offering their menus on third-party delivery websites.

Vermont Creamery Crème Fraîche Soars to Kitchen Staple Status Amid At-Home Cooking Renaissance


Vermont Creamery Crème Fraîche, the French-style culinary cream long favored by professional chefs, is quickly becoming an essential kitchen staple for increasingly ambitious home cooks looking for more complex recipes and ingredients.

The pros and cons of the omnichannel strategy for restaurants


The modern restaurateur knows the importance of providing a seamless customer experience. Customers are demanding convenience in every aspect of their interactions with your restaurant.

The Best Direct Mail Companies for Auto Shop Coupon Advertising

Indoor Media

While it’s very tempting to focus on digital marketing for your auto shop , don’t pass on tried and true methods like direct mail. These more traditional but proven techniques are still going strong.

MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians. How Comfortable are Diners?

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Freeland Spirits: Good drinks and warm hospitality?


A unique Portland distillery with a woman owner and talented woman distiller, Freeland Spirits is serving up “farm to bottle” gin, whiskey, and canned cocktails.?. Joss Flanzbaum.

How To Build A Credible Online Brand Through Content Marketing

Lady Boss Blogger

Unique content creation is crucial for your entrepreneurial credibility. Sponsored content that doesn’t look like advertising is called CONTENT MARKETING, and it is the best way for your brand to gain visibility and credibility online.

Exploring Some Of The Factors That Influence Café Design

Perfect Daily Grind

A customer’s perception of a café starts to form in the second that they walk through its door. It can take moments for them to decide whether the space they’ve just stepped into is worth their time, or if they should leave.

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Risks Lurk Behind the Door Marked ‘Employees Only’

Modern Restaurant Management

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back.

The Stages of Gentrification, as Told by Restaurant Openings


Akira Kaelyn / Shutterstock. Inocencio Carbajal opened his acclaimed taqueria, Carnitas Uruapan, on West 18th Street in Chicago’s Pilsen neighborhood in 1975. He picked the location for a simple reason: At the time, it was near one of the city’s only Mexican grocery stores.

What's the difference between up-skilling, multi-skilling, and cross-skilling?


What is the difference between up-skilling, multi-skilling, and cross-skilling? They all describe ways of expanding your skill set, but each has a distinct and specific purpose that can help you get ahead in different ways.

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How Safety, Product, and Equipment Checklists Can Get Your Brand Standards in Check


Can you answer these three questions definitively for all your restaurant locations, every day? Have my employees been screened for COVID-19 today? Is my food fresh and safe? Is my equipment working properly? You can with our newly updated Line Check app.

Managing Your Vendor Network: The Key to Economically Sustainable Operations in the COVID Era

Modern Restaurant Management

During the COVID-19 outbreak and subsequent quarantine, most restaurants are just working to keep their doors open. One thing that is not typically top-of-mind during the quarantine is sustainability, even though sustainability could mean the difference between success and failure.

Fast-Food Buffets Are a Thing of the Past. Some Doubt They Ever Even Existed.


A McDonald’s breakfast buffet. An all-you-can-eat Taco Bell. This isn’t the stuff dreams are made of, but a real yet short-lived phenomenon.

State of the Restaurant Industry September 2020: Operator and Data Insights


State of the Restaurant Industry September 2020: Operator and Data Insights. 2020 has been a year of adaptation for restaurant operators. From closures and quick pivots, to keeping employees and navigating government guidance, the restaurant industry has shown its grit and creativity.

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Restaurant Name Ideas: How To Come Up with a Restaurant Name

Restaurant Clicks

For some restaurant owners, their business’ name comes naturally. For some the perfect name falls on their lap, and they don’t have to think twice about it. Unfortunately, this isn’t always the case with restaurant name ideas.

Tips for Creating an Inviting Outdoor Dining Space

Modern Restaurant Management

During the COVID-19 pandemic, restaurants everywhere are working to safely serve customers, while also creating an atmosphere that leaves patrons with a positive and memorable dining experience.

What are Ghost Kitchens, and Why are They Becoming so Popular?

Sculpture Hospitality

2020 has been a rough year for the restaurant industry. Seating capacities have been dramatically reduced in most locations, and in some countries restaurants aren’t even allowed to open their doors to customers. Restaurant Operations

12 Things Successful Influencers Have In Common

Lady Boss Blogger

Are you interested in learning about what it takes to be an influencer? Have you ever wondered what makes some influencers so successful? Or questioned what influencers have in common?

40 Photo Ideas for Your Restaurant’s Christmas Social Media

Ken Burgin

Social media posts thrive on visual content, and there are dozens of opportunities to take all sorts of photos during the Christmas season – food, decorations, people and local scenes. They will look good on Facebook, Instagram and your website.

What Can Marketers Learn from COVID-19 Privacy Considerations?

Modern Restaurant Management

Contact-tracing during COVID-19 raises data privacy implications for restaurants. It cannot be argued that COVID-19 is anything but a gut-punch to the restaurant industry.

Tock vs. OpenTable: Reservation Systems Compared (and alternatives)

The Eat Restaurant

Restaurant reservation systems are all the hype right now. Restaurants are turning to these advanced systems to assist them for better management and customer service

5 Restaurant Rebranding Campaigns That You Should Know About

MBB Hospitality

Restaurant rebranding can be a great way to keep current customers, but to also appeal to new customers. Whether you just want to modernize your restaurant or you need to attract new talented chefs, there are a lot of reasons to consider a restaurant rebrand.

Let’s Go Out! How Customer Experience in Restaurants Boosts Happiness


We could all use a little more happiness right now. Americans’ happiness has fallen to the lowest level in almost fifty years because of COVID-19, a recent study found. Could restaurants and bars be the key to making […]. The post Let’s Go Out!

Chef Behind Parisian New-Wave Hit Dersou Dies


Chef Taku Sekine | Photo by Foc Kan/WireImage/Getty Images; filter by Eater.

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Yelp vs. Opentable: Reservation Systems Compared

The Eat Restaurant

With the growing demand for better restaurant management, the suite of restaurant reservation systems in increasing every day, and amongst those are Yelp and OpenTable, two large reservation system providers