Modern Restaurant Management

SEPTEMBER 21, 2021

Every person has their own likes, dislikes and preferences when it comes to food. And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States.

Dietary Restrictions 472

Dietary Restrictions Online Ordering Customer Experience Fast Casual 472

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast.

Technology 370

Technology Front of House Social Media Back of House 370

Restaurant365

SEPTEMBER 23, 2021

Every business relies on good accounting, but it is especially true in the competitive restaurant industry. Whether you’re a bookkeeper, accountant, restaurant owner, or store-level manager, understanding the basics of accounting can pay dividends for your business. Healthy accounting procedures for restaurants can help you manage food and labor costs, understand your profits and losses, and make strategic decisions about expenses and investments.

Cash Management 147

Cash Management Point of Sale POS Inventory 147

EATER

SEPTEMBER 24, 2021

Design: Tiffany Brice for Eater. For a well-designed glass that promises to make wine taste better, look to these brands Today’s modern wine drinker is positively awash with choice in the glass department. Want to enjoy a crisp white? A stem that’s tall with a relatively narrow bowl will help keep your riesling or chardonnay cool and concentrate the delicate aromas.

Fine Dining 284

Fine Dining Travel Design Online Ordering 284

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. But the only thing harder than managing one delivery system is simultaneously managing two. By using these tips, you can learn how to successfully manage both your in-house and third-party delivery.

Delivery 537

Delivery Insurance Online Ordering Customer Service 537

7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. From managing overtime hours, to employee time off and availability, to making the right calls when it comes to who and when, scheduling takes a lot of time and mental energy. Not to mention, that's before you send it out to your team (a process unto itself) and have to make those always-present adjustments.

Restaurant Law 370

Restaurant Law Point of Sale Back of House Front of House 370

EATER

SEPTEMBER 21, 2021

Ken Wolter/ Shutterstock. Walker Hayes’ “Fancy Like” is suddenly everywhere, and surprise surprise, it’s all thanks to TikTok It’s possible that you remember the first time you heard it. Maybe it was on your TikTok feed, accompanied by a jaunty, illustrative dance. Perhaps it came when you sat down to watch the opening game of the college football season in the beginning of September.

Seasonal Menu 284

Seasonal Menu Advertising Definition Marketing 284

Modern Restaurant Management

SEPTEMBER 21, 2021

This edition of MRM's "Ask the Expert” features advice from Trion Group. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Q: As restaurant groups build benefit solutions, will they find more savings if they focus on brokering or strategy?

Insurance 447

Insurance Design Magazine Pricing 447

Sculpture Hospitality

SEPTEMBER 20, 2021

Your restaurant’s menu is the backbone of your customer experience. It draws guests through your doors, delights them while they are dining in your restaurant and keeps them coming back for more.

Menu 147

Menu Customer Experience Dine-in Inventory 147

Restaurant Clicks

SEPTEMBER 19, 2021

Lancaster is one of the most underrated food cities in Pennsylvania. While it’s famous for Amish country, theatre, and rich history, there’s more than mashed potatoes and gravy in this charming city! Lancaster might seem like a big city randomly nestled in the middle of Pennsylvania farmland. The historic city center is remarkably quaint, and the number of businesses and hotels increase the quality of life in the city.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Next Restaurants

SEPTEMBER 21, 2021

By Adrian Johansen, Contributor. Pets and restaurants have not often been considered a good match. Indeed, for a long time, most eateries have restricted the presence of consumers’ furry companions to registered service animals. For the most part, this has been due to perceptions of uncleanliness or concerns about animal behavior on the premises. Recently, however, there has been a push toward more restaurants taking a pet-friendly approach to operations.

Social Media 108

Social Media Customer Experience Customer Service Insurance 108

Modern Restaurant Management

SEPTEMBER 22, 2021

If you’re planning on starting a restaurant, you are probably looking forward to a packed dining room, happy guests, and empty plates; however, it also takes a lot of money to get your restaurant off the ground. That’s why you have to be aware of some of the upfront costs you’ll face before you open your doors. Recently, our team at Kitchenall conducted a study taking a look at the biggest startup costs associated with opening a new restaurant.

License 445

License Employee Relations Equipment Food Supply 445

Sculpture Hospitality

SEPTEMBER 24, 2021

In theory, this should be a booming time for restaurants and bars. COVID-19 restrictions have relaxed in a large number of locations, there is pent-up consumer demand for the hospitality industry and the global economy is set for a post-pandemic boom.

Hospitality 148

Hospitality Bar Technology Operations 148

Restaurant Clicks

SEPTEMBER 24, 2021

Downtown Orlando, otherwise known as the Central Business District, is a little slice of metropolis within The City Beautiful where you can find a diverse array of places to get a drink when you need to go out and blow off some steam. Most people, when they hear “Orlando, Florida”, jump right to amusement parks like Walt Disney World or Universal Studios Resort, but the real fun, in my opinion, is grabbing some friends and heading to these awesome Downtown Orlando bars for a night out on the tow

Bar 137

Bar Online Ordering Back of House Outdoor 137

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Black Box Intelligence

SEPTEMBER 24, 2021

To inform your restaurant strategy, you need to be able to interpret and even predict consumer behavior. Being able to recognize trends and shifts in consumer behavior and demand will help you optimize your decision-making. Fortunately, Black Box Consumer Intelligence helps brands do exactly that. Restaurants use Consumer Intelligence to really understand the behavior of their own guests, those of their competitors and consumers overall.

Social Media 98

Social Media Consumer Goods Download Point of Sale 98

Modern Restaurant Management

SEPTEMBER 20, 2021

Profitability and success are our goals! Last month and this month, I am focusing on the important role the income statement plays in reaching those goals. Last month, we reviewed how to accurately calculate. Cost of goods sold (COGS). Labor cost. Operating costs. The restaurant and bar businesses can be very tough, but sometimes we make it harder on ourselves.

Beverage 447

Beverage Food Order Pricing Retail 447

Restaurant Engine

SEPTEMBER 22, 2021

You have a great opportunity to let your customer service shine with carry-out. Carry-out has been around for decades, but it’s taken center stage since the beginning of the Covid-19 pandemic. Many restaurants find themselves pivoting to offer carry-out, and they are finding more and more customers are using this service. To help you fine-tune your operations and get the most out of your takeout options, we look at seven ideas to improve your carry-out customer experience. #1: Be Efficient.

Customer Experience 105

Customer Experience Online Ordering Customer Service Food Order 105

Restaurant Clicks

SEPTEMBER 18, 2021

People call Baltimore, Maryland, “Charm City” for many reasons, but one of the most significant is its wide offering of cuisines. Baltimore is a foodie paradise, with hundreds of options for every type of meal from pizza to burgers, upscale dining, food trucks, and authentic cultural cuisine from around the world. In this article, we’ll list the best Baltimore restaurants.

Website Management 106

Website Management Reservations Seasonal Menu Front of House 106

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. That’s who we serve at Black Box Intelligence. We compile comprehensive data on industry trends across all restaurant categories. For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Aaron Allen & Associates

SEPTEMBER 24, 2021

No matter your industry, station, or geography, life changed a year and a half ago. We all hunkered down, were glued to our TVs, emptied the shelves for toilet paper (for some unknown reason), and heard the warning calls that eventually turned into a droning and numbing cadence of caution, crisis, and then an acceptance to curl over and wait for the “new normal” to introduce itself.

Audits 104

Audits Guest Recovery Government 2020 104

The Wine Knitter

SEPTEMBER 19, 2021

When one meets David Noto, you can’t help but notice the twinkle in his eyes and spirited personality. He is the owner of Altaneve, a winery located in Valdobbiadene, in northeastern Italy. When I met David three years ago at a wine event, his first question to me was, “Do you like Prosecco?” “Indeed,” I answered. “Well then, you must try my wines.” Long story short, I did try his wines and was quite impressed.

Vineyard 129

Vineyard 2009 Small Business Consumer Goods 129

Restaurant Clicks

SEPTEMBER 19, 2021

There is no other food that will make you reminiscent of Summer all year long other than Barbeque food. Being served wet napkins before a meal lets everyone know that good eating is about to commence. Barbeque, cooked fresh over fire, ignites not only the flames around the meat cooking, but warms our bellies and makes us smack our lips (and our fingers)!

Food Truck 104

Food Truck Food Online Ordering Food Order 104

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Touch Bistro

SEPTEMBER 24, 2021

Proper food plating and food presentation are essential to running a successful restaurant. You wouldn’t turn up to a job interview in your pajamas. And likewise, you wouldn’t serve your guests a bland and uninspiring plate of food. . And the science backs this up. Multiple studies show that diners actually perceive food to taste better – by as much as 18% – when it is well-presented.

Food 98

Food Fine Dining Presentation Social Media 98

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Follow our blog to soak up some of the lessons we’ve learned along the way. Restaurant Marketing Ideas. The restaurant business is an extremely competitive industry. No matter where your restaurant is located, there are likely dozens of competitors nearby that are all fighting for the same audience.

Marketing 61

Marketing 2021 Social Media Website Management 61

The Restaurant Times

SEPTEMBER 22, 2021

It takes more than a vibrant location, eye-catching décor, and delicious food to run a restaurant. No business can be successful without going online these days. In a pandemic-affected world, a restaurant website is critical for your restaurant. A website is a tool for branding, expanding business opportunities, effectively engaging customers, and other stakeholders.

Social Media 59

Social Media SEO Website Management Online Ordering 59

Restaurant Clicks

SEPTEMBER 21, 2021

You’re taking a trip to B-town, and you want to find out where to eat in Bloomington when you get there. The good news is that finding fantastic Bloomington restaurants is easy, regardless of your dining preferences. Whether you want to enjoy a local craft beer while people-watching close to Indiana University, or you’re looking to try some Mediterranean food, you’ll find a restaurant on this list that has what you’re looking for.

Online Ordering 110

Online Ordering Café Seasonal Menu Food Order 110

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Restaurant365

SEPTEMBER 21, 2021

This article was published in Bloomberg News. September 20, 2021 by Katia Dmitrieva and Olivia Rockeman, featuring Tony Smith, Restaurant365 CEO and Co-Founder. Emergency unemployment benefits in the U.S. expired two weeks ago, but employers who expected an increase in job applications are still largely waiting for them to roll in. Federal programs that had offered an extra $300 per week for jobless Americans, provided extended benefits for the long-term unemployed and gave special aid for the s

Recruiting 78

Recruiting 2021 Supplies Article 78

Gourmet Marketing

SEPTEMBER 22, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Follow our blog to soak up some of the lessons we’ve learned along the way. Your staff makes or breaks your restaurant, keeps things running when you’re not around and represents your brand concept in front of each customer. You don’t usually want to entrust such responsibilities to anybody, but most restaurants can’t afford to pay huge salaries and hourly wages to get the best people.

Hiring 52

Hiring Website Management Advertising Social Media 52

The Restaurant Times

SEPTEMBER 24, 2021

Ian is a food veteran with over 30 years of experience in food manufacturing, multi-country supply chains, coffee shops, fine dining, casual dining, QSR, and the home delivery markets. His career has spanned numerous countries and regions, including the USA, Europe, and the GCC. He led more than 40 brands across 600 restaurants in 10 countries. . Until nearly three years ago, Ian was the President of Alshaya Group based in Kuwait, managing the expansions of global brands like The Cheesecake Fact

Dine-in 52

Dine-in Fine Dining Back of House Customer Experience 52

Restaurant Clicks

SEPTEMBER 19, 2021

Indianapolis is the Hoosier capital city, with an abundance of universities, national monuments, museums, and, of course, the famed Indianapolis Motor Speedway, home of the Indy 500. . Indianapolis is also known as the Crossroads of America because it has the most interstate crossings in the United States, so you’re bound to pass through Indianapolis on a cross-country road trip.

Seasonal Menu 110

Seasonal Menu Café Back of House Online Ordering 110

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business