Sat.Nov 04, 2023 - Fri.Nov 10, 2023

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7 Brilliant Ways to Manage Not-So-Great Restaurant Reviews Online

Restaurant Engine

Respond promptly to every review you get – both the negative and the positive. Did you know that research from Northwestern University found that nearly 95% of people who read a negative review online avoid that business? Everyone gets a bad review here and there, but what can you do about it? It is possible to sway public opinion by giving an honest, thoughtful response.

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The Garnish Should Never Be Optional

EATER

Dina Ávila/Eater For the highest holiday ROI, look for further than a handful of fresh herbs A few sprigs of thyme and some orange wedges tucked around a duck. A smattering of scallion greens over noodles. A pinch of fat salt flakes or a dusting of lime zest on a pie. These finishing touches are easy to overlook on your way from the kitchen to a dinner party full of eager guests.

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Restaurants are suddenly all about dessert

Restaurant Business

State of the Plate: RB menu trends columnist Nancy Kruse dishes on the rising popularity of the last course, which is no longer operators' problematic stepchild.

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The Role of Voice Technology in Restaurant Operations

Restaurant Technology Guys

In recent years, voice technology has emerged as a transformative force in the restaurant industry. From streamlining kitchen operations to enhancing customer interactions, voice-activated systems are changing the way restaurants operate. In this blog post, we'll explore the expanding role of voice technology in restaurant operations, discussing its benefits, challenges, and potential.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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The joy of NPR's Suzanne Nuyen's Vietnamese cooking blog

The Salt

NPR is taking time to celebrate the things we are really into — the stuff that keeps us going beyond the news. NPR's Suzanne Nuyen finds joy in the kitchen and sharing what she's learned there.

Blog 48

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Strategy A La Carte: The Dish on Digital Marketing Trends for Restaurant Brands 

Modern Restaurant Management

The future is digital. Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. They want engaging content that keeps them entertained. Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry.

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Why restaurants will have to rethink price hikes in 2024

Restaurant Business

Consumers have been resilient. But they’re also paying more for food than ever before. Operators may need to look beyond price increases next year.

Pricing 128
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How to Write a Restaurant Business Plan Executive Summary

The Eat Restaurant

An executive summary for a restaurant is a concise document that encapsulates the restaurant's identity, concept, market analysis, operational strategy, financial projections, and funding requirements, designed to entice and inform investors or stakeholders about the viability and potential of the restaurant venture.

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The Financial Burden of Owning Commercial Kitchen Equipment

Modern Restaurant Management

Purchasing commercial ice and refrigeration equipment can be a significant financial burden on your business. The high upfront costs, ongoing maintenance expenses, and potential equipment obsolescence can quickly eat into your budget. However, there is a more cost-effective solution: leasing. Overcoming High Initial Costs One of the primary challenges in purchasing commercial ice and refrigeration equipment is the upfront cost.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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COOKS AND CHEFS – SIGN YOUR WORK

Culinary Cues

Back in time, I remember a billboard in New York City’s Times Square that asked: “Would You Be Willing To Sign Your Work?” I’m not sure who sponsored the ad, but it left a profound impression on me over the past 50 years. When we sign our work, we take full responsibility for it. “I did this, this is my work”! Think about it for a moment – would you be willing to put yourself out there and take ownership for work that is less than stellar, less than the best you can do?

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Bar Liquor Inventory 101: Master Your Strategy With Our New Guide

Sculpture Hospitality

In the constant challenge to increase bar profits, inventory management stands as the unsung hero. Yet many businesses owners and bar managers are failing to maximize their bar liquor inventory in a way that drives revenue opportunities.

Inventory 141
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Grow Curbside Sales By Making It Faster And More Efficient

Restaurant Business

Curbside pickup has become a favorite choice of busy off-premise customers. They like the convenience of being able to order in advance, then simply drive up, get their order and go. It’s fast, and it has the added bonus of no delivery fees. Operators like curbside pickup, too, because it’s often profitable. It can boost sales without affecting dine-in capacity, and ticket sizes are often larger than dine-in averages.

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Three Holiday Workforce Trends Restaurant Managers Need to Know 

Modern Restaurant Management

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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The 12 Best New Restaurants in America 2023

EATER

Ellen Mary Cronin/Nat Belkov Where to eat well, right now A great new restaurant can be a fun experience. A best new restaurant announces itself as part of the national dining conversation. Each restaurant on this list does more than offer an exceptional meal, it also reflects something larger about the way we eat. It might set one trend in motion, or subvert another.

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The Ultimate List: 17 Best Fall Cocktail Recipes (With Promotional Tips!)

Buzztime Business

America has “all the feels” for fall. You could look to the nationwide obsession with pumpkin spice lattes and leaf peeping, or the recent survey that shows autumn’s ranking as America’s favorite season. Tap into the nationwide yearning for all things fall-related with our list of the best fall cocktail recipes for plus 4 tips for promoting them. The Ultimate List: 17 Best Fall Cocktail Recipes For much of North America, fall weather is variable.

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A third major Burger King franchisee declares bankruptcy

Restaurant Business

Premier Kings, a 172-unit Alabama and Georgia operator whose owner died in 2022, declared Chapter 11 bankruptcy protection, citing substantial operating losses.

2022 140
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How Staffing and Recruitment Futureproofs F&B Growth

Modern Restaurant Management

Following the removal of COVID restrictions by the World Health Organization (WHO) in May of this year, food and beverage (F&B) remains one of the industries best positioned for unprecedented growth; the road to pandemic recovery has affected the revenue and profit models of every restaurant or F&B operation; and while the current environment is forcing leaders to think outside the box, become strategically creative (and therefore more responsive), the fundamental landscape of the indust

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Use Your Dang Gravy Boat

EATER

Dina Ávila/Eater The gravy boat is ridiculous. That’s why you should embrace it. It’s likely you already have a gravy boat lingering in the back of some cabinet because you never know what to do with it. The gravy boat has fallen out of favor because most of our meals probably don’t involve a discrete gravy anymore, and when it does exist, it’s served straight on the meat and tastes just as good.

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How to Increase Restaurant Sales with Paid Advertising

The Rail

By Viktoria Arsenteva, Contributor In the hyper-competitive restaurant industry, effective marketing can be the difference between a bustling dining room and a quiet one. While word-of-mouth and organic traffic are valuable, there's no denying the potency of paid advertising in driving sales. Leveraging this tool efficiently can yield a significant return on investment.

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Restaurant chains paint rosier picture of labor and staffing

Restaurant Business

Midway through 3Q earnings, it appears wage inflation is still a challenge, but restaurants are fully staffed, turnover is low and efforts to optimize efficiency are paying off.

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AI Enables Restaurants to Prevent Poor Service from Wreaking Havoc on Their Bottom Lines

Modern Restaurant Management

The restaurant business is a particularly tough one. Customers constantly expect the best service, meaning that restaurants have to control many more factors than other businesses. Some elements of the customer experience restaurants must consider creating an exceptional customer journey include staff friendliness, wait times, quality of products, and more.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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This Roasted Sweet Potato Recipe Makes an Easy Thanksgiving Upgrade

EATER

Kelly Marshall Featured in ‘For the Culture,’ Rahanna Bisseret Martinez’s recipe is topped with an irresistible streusel-like canela ginger crumble Featuring conversations with more than 60 Black food professionals who range from chefs to recipe developers to farm managers, Klancy Miller’s cookbook For the Culture feels like the most engaging party you’ve ever attended.

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How to Write a Fine Dining Restaurant Business Plan

The Eat Restaurant

A fine dining restaurant business plan is a comprehensive document that details the concept, market analysis, unique culinary offerings, service protocols, financial planning, and marketing strategies geared around starting, and most importantly, sustaining a high-end dining establishment.

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One Fair Wage's alternative to ServSafe draws fire

Restaurant Business

A beta version of the $5 food-safety training program needs to get rid of some bugs, says an expert on the topic. But its producers say the issue is politics, not a dispute over best practices.

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TastyIgniter – Restaurant Management for Developers

TastyIgniter

Discover how TastyIgniter's open-source platform, powered by Laravel, is transforming restaurant management for developers and owners alike. Streamline your operations with our customizable tools for menu, order, and inventory management.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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When the Pressure Cooker Goes Off, the Diwali Meal Begins

EATER

Sophia Marie Pappas /Eater To me, the taste of Diwali is the comfort of being sated by a rare treat Growing up, my brother loved lighting the fireworks on Diwali. He was a pyromaniac, as most little boys are, and we laugh watching him on our childhood tapes. He is dressed in a new kurta pajama, brimming with excitement as he runs to light an anar, a flowerpot firecracker.

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How to Prepare Your Small Business for the Holiday Season

Get Beyond

Holiday prep for a small business is no joke! While most businesses can expect a healthy small business holiday surge, you can make the best of it with the right prep. From perfecting your online shopping process to ensuring employee well-being during the busiest time of year, here’s how to make the most of the holiday season as a small business. What can you learn from last year?

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Red Lobster goes overboard with endless shrimp deal

Restaurant Business

Owner Thai Union Group said the all-you-can eat shrimp was priced too low, resulting in better traffic but significant losses.

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