Sat.Nov 04, 2023 - Fri.Nov 10, 2023

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7 Brilliant Ways to Manage Not-So-Great Restaurant Reviews Online

Restaurant Engine

Respond promptly to every review you get – both the negative and the positive. Did you know that research from Northwestern University found that nearly 95% of people who read a negative review online avoid that business? Everyone gets a bad review here and there, but what can you do about it? It is possible to sway public opinion by giving an honest, thoughtful response.

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The Garnish Should Never Be Optional

EATER

Dina Ávila/Eater For the highest holiday ROI, look for further than a handful of fresh herbs A few sprigs of thyme and some orange wedges tucked around a duck. A smattering of scallion greens over noodles. A pinch of fat salt flakes or a dusting of lime zest on a pie. These finishing touches are easy to overlook on your way from the kitchen to a dinner party full of eager guests.

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Restaurants are suddenly all about dessert

Restaurant Business

State of the Plate: RB menu trends columnist Nancy Kruse dishes on the rising popularity of the last course, which is no longer operators' problematic stepchild.

Menu 122
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The Role of Voice Technology in Restaurant Operations

Restaurant Technology Guys

In recent years, voice technology has emerged as a transformative force in the restaurant industry. From streamlining kitchen operations to enhancing customer interactions, voice-activated systems are changing the way restaurants operate. In this blog post, we'll explore the expanding role of voice technology in restaurant operations, discussing its benefits, challenges, and potential.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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The joy of NPR's Suzanne Nuyen's Vietnamese cooking blog

The Salt

NPR is taking time to celebrate the things we are really into — the stuff that keeps us going beyond the news. NPR's Suzanne Nuyen finds joy in the kitchen and sharing what she's learned there.

Blog 44

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Strategy A La Carte: The Dish on Digital Marketing Trends for Restaurant Brands 

Modern Restaurant Management

The future is digital. Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. They want engaging content that keeps them entertained. Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry.

Marketing 195
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Why restaurants will have to rethink price hikes in 2024

Restaurant Business

Consumers have been resilient. But they’re also paying more for food than ever before. Operators may need to look beyond price increases next year.

Pricing 129
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How to Write a Restaurant Business Plan Executive Summary

The Eat Restaurant

An executive summary for a restaurant is a concise document that encapsulates the restaurant's identity, concept, market analysis, operational strategy, financial projections, and funding requirements, designed to entice and inform investors or stakeholders about the viability and potential of the restaurant venture.

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The Financial Burden of Owning Commercial Kitchen Equipment

Modern Restaurant Management

Purchasing commercial ice and refrigeration equipment can be a significant financial burden on your business. The high upfront costs, ongoing maintenance expenses, and potential equipment obsolescence can quickly eat into your budget. However, there is a more cost-effective solution: leasing. Overcoming High Initial Costs One of the primary challenges in purchasing commercial ice and refrigeration equipment is the upfront cost.

Equipment 177
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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COOKS AND CHEFS – SIGN YOUR WORK

Culinary Cues

Back in time, I remember a billboard in New York City’s Times Square that asked: “Would You Be Willing To Sign Your Work?” I’m not sure who sponsored the ad, but it left a profound impression on me over the past 50 years. When we sign our work, we take full responsibility for it. “I did this, this is my work”! Think about it for a moment – would you be willing to put yourself out there and take ownership for work that is less than stellar, less than the best you can do?

Seminar 355
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Colorado Restaurant Labor Laws 101: What You Need to Know

7 Shifts

If you run a restaurant in Colorado without clearly understanding the labor laws governing how you do business, you could be setting yourself up for trouble. Consequences might include lawsuits, fines, and closures—like this cafe in Castle Rock that got shut down for 30 days for refusing to follow social distancing orders during the pandemic. But Colorado has some specific guidelines regarding payment and overtime for restaurateurs to be aware of, and depending on your location, you may ev

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Bar Liquor Inventory 101: Master Your Strategy With Our New Guide

Sculpture Hospitality

In the constant challenge to increase bar profits, inventory management stands as the unsung hero. Yet many businesses owners and bar managers are failing to maximize their bar liquor inventory in a way that drives revenue opportunities.

Inventory 139
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How Staffing and Recruitment Futureproofs F&B Growth

Modern Restaurant Management

Following the removal of COVID restrictions by the World Health Organization (WHO) in May of this year, food and beverage (F&B) remains one of the industries best positioned for unprecedented growth; the road to pandemic recovery has affected the revenue and profit models of every restaurant or F&B operation; and while the current environment is forcing leaders to think outside the box, become strategically creative (and therefore more responsive), the fundamental landscape of the indust

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Grow Curbside Sales By Making It Faster And More Efficient

Restaurant Business

Curbside pickup has become a favorite choice of busy off-premise customers. They like the convenience of being able to order in advance, then simply drive up, get their order and go. It’s fast, and it has the added bonus of no delivery fees. Operators like curbside pickup, too, because it’s often profitable. It can boost sales without affecting dine-in capacity, and ticket sizes are often larger than dine-in averages.

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The 12 Best New Restaurants in America 2023

EATER

Ellen Mary Cronin/Nat Belkov Where to eat well, right now A great new restaurant can be a fun experience. A best new restaurant announces itself as part of the national dining conversation. Each restaurant on this list does more than offer an exceptional meal, it also reflects something larger about the way we eat. It might set one trend in motion, or subvert another.

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The Ultimate List: 17 Best Fall Cocktail Recipes (With Promotional Tips!)

Buzztime Business

America has “all the feels” for fall. You could look to the nationwide obsession with pumpkin spice lattes and leaf peeping, or the recent survey that shows autumn’s ranking as America’s favorite season. Tap into the nationwide yearning for all things fall-related with our list of the best fall cocktail recipes for plus 4 tips for promoting them. The Ultimate List: 17 Best Fall Cocktail Recipes For much of North America, fall weather is variable.

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Three Holiday Workforce Trends Restaurant Managers Need to Know 

Modern Restaurant Management

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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A third major Burger King franchisee declares bankruptcy

Restaurant Business

Premier Kings, a 172-unit Alabama and Georgia operator whose owner died in 2022, declared Chapter 11 bankruptcy protection, citing substantial operating losses.

2022 140
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New Orleans Urban Farmers Prepare for Overlapping Climate Disasters

EATER

Mina Seck, community food manager of Sprout NOLA, works with mostly small-scale farmers throughout Louisiana who lack crop insurance. | Lizzy Unger Long a fixture in the city known for helping farmers in the aftermath of hurricanes, Sprout NOLA is working to expand its efforts in anticipation of a range of unprecedented climate disasters in Louisiana, like extreme heat, drought, and saltwater intrusion This article was produced in partnership with Nexus Media News and Civil Eats.

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How to Increase Restaurant Sales with Paid Advertising

The Rail

By Viktoria Arsenteva, Contributor In the hyper-competitive restaurant industry, effective marketing can be the difference between a bustling dining room and a quiet one. While word-of-mouth and organic traffic are valuable, there's no denying the potency of paid advertising in driving sales. Leveraging this tool efficiently can yield a significant return on investment.

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AI Enables Restaurants to Prevent Poor Service from Wreaking Havoc on Their Bottom Lines

Modern Restaurant Management

The restaurant business is a particularly tough one. Customers constantly expect the best service, meaning that restaurants have to control many more factors than other businesses. Some elements of the customer experience restaurants must consider creating an exceptional customer journey include staff friendliness, wait times, quality of products, and more.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Restaurant chains paint rosier picture of labor and staffing

Restaurant Business

Midway through 3Q earnings, it appears wage inflation is still a challenge, but restaurants are fully staffed, turnover is low and efforts to optimize efficiency are paying off.

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Use Your Dang Gravy Boat

EATER

Dina Ávila/Eater The gravy boat is ridiculous. That’s why you should embrace it. It’s likely you already have a gravy boat lingering in the back of some cabinet because you never know what to do with it. The gravy boat has fallen out of favor because most of our meals probably don’t involve a discrete gravy anymore, and when it does exist, it’s served straight on the meat and tastes just as good.

Casual 102
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How to Write a Fine Dining Restaurant Business Plan

The Eat Restaurant

A fine dining restaurant business plan is a comprehensive document that details the concept, market analysis, unique culinary offerings, service protocols, financial planning, and marketing strategies geared around starting, and most importantly, sustaining a high-end dining establishment.

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TastyIgniter – Restaurant Management for Developers

TastyIgniter

Discover how TastyIgniter's open-source platform, powered by Laravel, is transforming restaurant management for developers and owners alike. Streamline your operations with our customizable tools for menu, order, and inventory management.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.