Sat.Aug 19, 2023 - Fri.Aug 25, 2023

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Why so many restaurant chains are closing locations right now

Restaurant Business

The Bottom Line: Veggie Grill, O’Charley’s, Burger King, Boston Market, Steak n Shake and others have been closing doors this year as they work through various challenges.

Marketing 246
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The Essentials of Local Restaurant Marketing: Attracting Customers and Building Loyalty

Goliath Consulting

In today’s competitive food industry, effective local restaurant marketing is the key to success. For restaurants seeking to increase their customer base, enhance visibility, and build long-lasting relationships with patrons, a well-rounded marketing strategy tailored to the local community is essential. These are the basics of local restaurant marketing to attract customers and cultivate loyalty. 1.

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10 Tips to Reduce Food Costs and Close the Food Cost Variance Gap

Crunchtime

Proven tips and best practices to address restaurant food cost management that can help your team achieve more consistent and profitable operations.

Food 78
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Can Subscription Models Benefit Restaurants and Guests?

Modern Restaurant Management

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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THE EVOLUTION OF THE AMERICAN RESTAURANT

Culinary Cues

PART TWO: The Era of the Chef: Ah, now things really changed. The once restaurateur-centric restaurant was about to become chef-centric. Seemingly happening overnight – the chef went from a behind the scenes after-thought to a celebrity. Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all

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Inspirational Restaurant Floor Plan and Layout Examples

The Eat Restaurant

Good food is the most important thing about any restaurant. Yet, more and more customers tend to care if the place looks, smells, and sounds good.

Food 147

More Trending

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AI Isn’t the Magic Marketing Bullet Restaurants Think It Is

Modern Restaurant Management

While AI has potential benefits to numerous, critical industries, there’s a huge learning curve for the development of a true AI solution, and there are significant limitations to its effectiveness during this learning period. While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Conversely, proven solutions exist that can increase your guest personalization and drive new revenue, today.

Marketing 419
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Tips To Increase Online Ordering Sales At A Restaurant

24/7 Waiter

Do you want to increase your food establishment profits? The best online ordering system for restaurants will improve your visibility, increase your sales, and streamline your processes. Customers want a simple way to choose their meals and place an order all from your website. The solution is a software program that highlights your menu options and has a secure checkout system.

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Why some restaurants are glad to see delivery sales dropping

Restaurant Business

For brands like Shake Shack and Red Robin, less delivery has meant more people are ordering in person. They view that as a good thing.

Delivery 246
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MISE EN PLACE – THE CHEF’S DISEASE

Culinary Cues

The very thing that makes a complex kitchen environment work is the same thing that drives non-culinary folks away from professional chefs. Everything has a place, and everything is in its place, is a mantra that becomes an obsession with cooks and chefs. It is the very act that allows cooks to push through the chaos of a restaurant kitchen day with military precision and awareness of looming uncertainty.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Seven Things to Consider Before Investing in a Food Concept

Modern Restaurant Management

As an investor in some of America’s most iconic brands, I’ve identified some key elements that every food brand can focus on in 2023 to grow and scale their business. When looking to invest in a food concept, we look for these seven elements: 1. Strong Unit Economics and Profitability In 2023, investors are looking for businesses that have their fundamentals down and are disciplined in their operations.

Food 419
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Busy Philipps Believes in Name Dropping for a Good Reservation 

EATER

Photo by Theo Wargo/Getty Images The actor and advocate on getting into hotspots and the downsides of New York City’s restaurant scene At this point, Busy Philipps is as known for her roles on shows like Freaks and Geeks , Cougar Town , and Girls 5eva as she is for her more personal, entrepreneurial work. She has a podcast , a memoir , and has mastered the art of the Instagram story.

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Just Launched: 7shifts Tip Payouts!

7 Shifts

For many in the hospitality industry, tipping is an integral part of their restaurant's culture. It influences the livelihoods of restaurant workers around the world. That's why we're so proud to launch a new product that simplifies the process for employers and employees alike. I'm excited to introduce Tip Payouts , an easy-to-use tip payment solution that empowers restaurant managers to send tips directly to employees' bank accounts in seconds.

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AMERICAN RESTAURANTS – AN INTERESTING EVOLUTION

Culinary Cues

PART ONE: An Immigrant Nation Melting Pot: America was the land of opportunity and tens of thousands came to our shores, through Ellis Island, and stood at the gates of New York ready to become American and bring their ethnic influence the country’s profile. Italians, French, Irish, Greeks, Germans, Chinese, Japanese, and every other nationality brought their cultural traditions in search of a place in American life.

Hotels 416
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Designing the Right Audio System for the Modern Restaurant

Modern Restaurant Management

Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.

Design 416
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‘Depression Cooking Zine’ Is a Reminder That Sometimes Eating Is an Accomplishment

EATER

Sonali Menezes, the artist behind the popular zine, wants to shift the conversation around mental health and self-care Listen to this article Sonali Menezes’s teeth flash in a brilliant smile as she says hello on Zoom after being briefly trapped in waiting room purgatory. Behind her I can see the edges of art of all kinds, creating a chaotic gallery: prints, paintings, and works in progress.

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Panera Bread to test smaller menu at some locations

Restaurant Business

The cuts are designed to boost speed and simplify operations. They follow years of menu expansion at the bakery-cafe giant.

Menu 246
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113: Line Abandonment

Food Business

Line abandonment falls into an operational topic, which is Pillar 3, in the Six Pillars of a Successful Business. How does it happen? In the restaurant industry customers leave a line before completing their intended transaction, which in this case would be ordering their food and dining at the restaurant. This phenomenon can occur in various contexts, such as waiting in line to place an order, waiting for a table to become available, or waiting to pay the bill.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Fighting Fraud and Scams (Podcast)

Modern Restaurant Management

Unfortunately, scams are everywhere. The National Restaurant Association puts restaurant losses due to fraud as much as four percent of sales annually. What exactly are these scams, and how can restaurant owners protect themselves? In this episode of The Main Course , hosted by MRM's Barbara Castiglia , speaks with David McClellan , the president, and CEO of Social Catfish , a company dedicated to preventing online scams through reverse search technology.

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How I Got My Job: Award-Winning Restaurant Critic

EATER

Photoillustration by Lille Allen; photo by Rebecca Simonov Lyndsay Green won a James Beard Award and was named a Pulitzer Prize Finalist, just three years into being a food writer In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Lyndsay Green. In Lyndsay C.

Magazine 246
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EEOC sues Hooters for alleged racial discrimination

Restaurant Business

The watchdog agency says White "Hooters Girls" were hired before Black waitresses when a unit restaffed as the COVID crisis eased.

Hiring 246
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What Buzztime can do for your Bar Today, Tomorrow, and into the Future.

Buzztime Business

The future is bright for Buzztime we continue to build experiences that bring guests into bars and keep them coming back. This fall we are bringing back one of our most popular features in QB1 and will continue to bring new and engaging experiences to our Bar Buddies. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about Buzztime can bring to your location now and into the future.

Webinar 148
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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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The Impact of Water Quality on Commercial Ice Machines

Modern Restaurant Management

Commercial ice machines are an indispensable part of various businesses, including restaurants, hotels, and bars. While many factors contribute to the efficiency and performance of these machines, the quality of the water used plays a significant role. The water composition in different cities can vary greatly, and this can have a profound impact on the functionality and lifespan of commercial ice machines.

Hotels 401
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How the Suquamish Tribe Harvests Clams in Washington State

EATER

The tribe’s harvesters use generations-old methods to hand dig for clams and oysters The Suquamish Tribe resides on the Port Madison Indian Reservation just northwest of Seattle. The proximity to water has made seafood a key part of the tribe’s culture. “Clams have always been an important food source, that’s how tribes survived,” says Tony Forsman, the general manager of Suquamish Seafood and a member of the Suquamish Tribe.

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Walmart is giving chicken delivery a try

Restaurant Business

The retail giant will now start delivering hot rotisserie chickens, in original and lemon-pepper flavors.

Delivery 246
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The Restaurant Operator’s Guide to Fair Workweek in 2023

Crunchtime

Learn how Fair Workweek laws affect multi-unit restaurant operations and how to set your stores up for success amid ever-changing restrictions.

2023 147
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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Common Misconceptions About the Restaurant Phone Situation

Modern Restaurant Management

Even among current business owners, there are a lot of misconceptions about interaction between consumers and staff members. Here are a few that are related to phones in the restaurant industry. 1. Phone calls are going to become obsolete in the near future. Due to the rise of automation, technology, texting, chatting, and other forms of easy communication, some people erroneously believe that phone calls are going to become obsolete.

Download 221
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QB1: Buzztime’s Predictive Football Experience – Webinar

Buzztime Business

QB1 is back and Bar Buddies are clamoring for bars and restaurants in their area to play this revived Buzztime experience. Join us for a webinar on Wednesday, September 6th at 1 pm ET / 10 am PT to hear about what QB1 is, how it helps retain customers, and how it can convert those customers into regulars. The webinar will run between 30 minutes and 1 hour with our Head of Sales, Jeff Van Slyke, going over the different features as well as what a product like this can do to improve check size and

Webinar 113
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Pickleball-themed Camp Pickle has unlocked $200M for growth

Restaurant Business

The concept from Punch Bowl Social founder Robert Thompson isn't scheduled to debut until next year, but it has attracted some powerful investors from both the restaurant and the pickleball world.

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192. Restaurant Technology Guys Podcast Ep. 192 – FasterLines.Com

Restaurant Technology Guys

Check out the interview between Jeremy and FasterLines Founder Rob Meng and one of their clients Zaxby’s. In today’s episdoe, I’m going to show you how FasterLines helps make drive thru lines quicker with the top selling Zaxby’s franchise owner. FasterLines will help your restaurant operate at top efficiency using machine learning and AI tools to help find the bottleneck and stop it once and for all.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.