Sat.Jan 25, 2020 - Fri.Jan 31, 2020

Great Service in an Era of Labour Costs and Technology

Future Food

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.”

Why you should optimize your menu for delivery


Food delivery is big business. The industry’s been growing at a steady pace and is expected to yield a worldwide revenue of US $164 billion by 2024. Today, 60% of all dining experiences are off-premises – a percentage that is believed to only increase.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

5 Ways to Improve Staff Retention in the Hospitality Industry

Sculpture Hospitality

Restaurants and bars around the world invest millions of dollars to improve their customer experience (CX) and to ensure customers come back to their brand time and time again. Staff Morale

2020 58

How to Write a Restaurant Mission Statement (with 8 Examples)

Restaurant Clicks

If you think mission statements are useless blurbs used to fill the “About Me” page on your website, you’re wrong.

2020 52

8 Ways Restaurants Can Increase Customer Loyalty


Loyal patronage is the golden goose for any restaurant, bar, or food service operator. Regulars keep your business open, spread the word, and bring in a reliable amount of sales every month.

Forecasting for Restaurants: Implications for Inventory and Labor


Operating a successful restaurant requires restaurant owners and managers to focus not only on managing day-to-day operations, but also evaluating ways to reduce costs and grow future sales.

Mama Lion – A Continuing Evolution


The creation of a destination. Emiliano De Laurentiis. A progressive evolution that has allowed Mama Lion to manage renovations and to react to evolving markets.

2020 130

More Trending

4 Reservation Apps that Will Drive More Traffic to Your Restaurant


From dating to health, consumers are relying on an online company to guide them. Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology.

7 Restaurant Grand Opening Ideas That Work

Restaurant Clicks

You’ve done months of work planning your restaurant, creating menus, hiring staff – it’s finally time for the grand opening of your restaurant! A restaurant grand opening is an exciting event, and a successful one can help start your restaurant off on the right foot.

2020 52

Where to Stay, Dine & Be Seen During Super Bowl LIV Weekend in Miami


Event date: February 2, 2020 (All day). Enjoy the big game at a new eatery or acclaimed restaurant with stellar food & drink specials in Miami on Super Bowl Sunday! Kush photo credit: Gita Shonek.

MRM Research Roundup: End-of-January 2020 Super Bowl Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. Yelponomics. Yelp released its first-ever annual Yelp Economic Average?

2020 74

How to Benefit from Your Restaurant Operations Platform's "Suggested Order" Feature


No one wants to run out of inventory. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation. At the same time, while it's important to be prepared, you don't want to be over- prepared with too much inventory on-hand.

BOH 53

Pros and Cons: Should restaurants accept contactless payments?


Contactless payment systems launched in 2007 , yet they are only recently viewed as serious alternatives to cash or cards in the United States. Since more and more consumers are setting up contactless payment options though, it only makes sense that businesses start adapting them too. .

2020 52

In Memoriam: Joyce Sevilla


JoyceSevilla.png. Author(s): Emiliano De Laurentiis. Teaser: It is with great sadness that we say goodbye to Joyce Sevilla of Sevilla Strategic Communications, who passed Wednesday at the age of 47.

2020 130

Ultimate Grubhub, Red Lobster Catering and Parts in Town

Modern Restaurant Management

This edition of MRM News Bites features Grubhub, PAR Technology, The Institute of Culinary Education, Parts Town, OneDine, Starbucks, QikServe, MOD Pizza, ezCater and Red Lobster, Omnivore, Coolgreens and Winston Industries. Ultimate Grubhub.

Corrective Action Plan: What It Is And Implementation Tips


Do you want to ensure your business meets customer needs and complies with state, federal, and local regulatory requirements? Implement a corrective action plan. At first glance, many managers may think that a corrective action plan is part of employee discipline or employee development.

First Step To Creating a Successful Social Media Campaign

50 Mistakes

TransAct Secures New BOHA! Solutions Order for New Fresh Food Program in Western Region of National Convenience Store Chain


Annual Recurring Review Per Unit is Estimated at $1,400 per year. HAMDEN, Conn. — TransAct® Technologies Incorporated (Nasdaq: TACT) (“TransAct” or “the Company”), a global leader in software-driven technology and printing solutions for high-growth markets, today announced a new agreement with a 72 location regional office of a national convenience store chain. The complete system deployment will include the BOHA!

Five PR Ideas You Can Implement in Your Restaurant This Year

Modern Restaurant Management

It’s a new year, and if you own or run a restaurant, the best way to start 2020 off on the right foot is to begin thinking of how you can get more traffic in the door. There are countless ways to attract customers through creative PR and marketing — so much so that it can be overwhelming.

2020 72

Singani 63 Successful at Changing the Rules


Five years ago I was guiding the launch of a new-to-the-U.S. brand and category, Singani 63. I was referred to Academy Award winning film director Steven Soderbergh by my friend and partner Howard Bernstein to help respond to the question: “Hey, do I need a distributor or something?”

2020 61

5 Top Tips for Celebrity Restaurant Marketing You Can Adopt for Your Eatery

Bottleneck Management

Celebrity restaurant marketing is by no means a new phenomenon. Basically, it boils down to a partnership between a restaurant and a celebrity, allowing for endorsements and marketing opportunities.

2020 52

5 Ways Automation Can Resolve HR Nightmares for Your Restaurant


Thanks to a recent tech evolution, the human resources arena is undergoing extraordinary changes. Legacy HR systems that led to cloud-based HR have evolved into a new generation of tools: HR automation.

Protecting Restaurants from Botnet Manipulation of Online Reviews

Modern Restaurant Management

In the Internet economy, restaurateurs, especially owners and operators of non-chain restaurants, are often at the mercy of users of review websites and applications such as Yelp and TripAdvisor and social media platforms such as Facebook.

Top 7 Qualities You Need to Be a Good Waiter


Have you ever considered working at a restaurant as a waiter/waitress? Becoming a server is great because it offers numerous advantages, such as flexibility, uncapped income, and growth opportunities.

Food Inventory Control – Taking Inventory

Chef's Resources

Managing Restaurant & Hotel Food Inventory – (Part 1 of 4) One of the most important components of managing your food cost is managing your inventory process.

4 Ways a Vendor Bid System Can Cut Food Costs

Xtra Chef

Vendor management for restaurants is an ongoing effort. Buying in bulk, establishing contract pricing, and soliciting competitive bids are all tried and true ways to cut costs.

2020 52

Managing Risks for Acts of Violence on Restaurant Property

Modern Restaurant Management

With more than 300 active shooter events in the U.S. since 2000 , property owners and operators everywhere are taking a hard look at security options.

How to Use Data to Improve Your Restaurant Employee Training

Rocket Fuel

How to Use Data to Improve Your Restaurant Employee Training. The post How to Use Data to Improve Your Restaurant Employee Training appeared first on Delaget. Blog Operational Efficiency

Fred Sauceman on His Career


Fred Sauceman’s Foodservice Journey.

2020 65

What’s your Business Plan B for when the Caronavirus hits Australia?

Ken Burgin

I’m still trying to process and understand the implications for restaurants, cafes and foodservice – the news keep unfolding every day. I’ll keep updating this over time – so much to consider… Last year we had more than 1.4

Would Delivery Work for My Concept?

Modern Restaurant Management

This edition of MRM's "Ask the Expert” features advice from EZ-Chow Inc. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at Q: Would delivery work for my concept?

Store Managers And General Managers: Let Them Lead!


Store and general managers can be among the most important staff in hospitality, so it is essential that they get the room and resources to lead properly! The post Store Managers And General Managers: Let Them Lead! appeared first on Bizimply. Tips from Bizimply Retail & Hospitality

2020 40

9 Best Bar Upgrades (That Won’t Break the Bank)

Buzztime Business

Feel like your bar could use a revamp? Don’t have the funds or time for a total overhaul? Here are 9 easy and low-cost bar upgrades to freshen up your bar! The post 9 Best Bar Upgrades (That Won’t Break the Bank) appeared first on Buzztime. Bar Operations Technology

2020 52

The Weekly Dozen - She Pours, He Pours, They Pour


2017Belden-SparkleBRUT-01.jpg. Author(s): Roger Morris. Teaser: Giving traditional Valentine's Day romantic memes an update.

2020 130

Franchising 101: Five Crucial Steps Before Franchising

Modern Restaurant Management

It’s been five years since you opened your first restaurant. Business is great and customers keep coming back for more. You may have even expanded to a second or third location.

Managing Pubs With Bizimply – Dominion Hospitality Testimonial


Dominion Hospitality owns 24 hotels & inns across the south of England. Their entire workforce is now managed using Bizimply. This is their success story. The post Managing Pubs With Bizimply – Dominion Hospitality Testimonial appeared first on Bizimply. Retail & Hospitality Bizimply News

Understanding Restaurant Preventive Maintenance ROI

Buzztime Business

Prevenative maintenance isn't the most exciting of topics but it is something that can be a huge return on investment for your business! The post Understanding Restaurant Preventive Maintenance ROI appeared first on Buzztime. Bar and Restaurant Operations

2020 52