Restaurant365

JUNE 30, 2020

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Deliverect

JUNE 29, 2020

A few years ago, omnichannel was a concept that was applied almost exclusively to retail brands. Today, it is a successful operational model that is used by organizations across multiple industries, including the food and restaurant sector. But what exactly is an omnichannel restaurant and why should your restaurant aspire to be one?

Online Ordering 148

Online Ordering Email Marketing Customer Experience Loyalty Program 148

EATER

JUNE 30, 2020

AFP via Getty Images. 3 restaurant owners share the challenges of reopening — including contending with diners who may not agree with their decisions Navigating the coronavirus pandemic has been an unprecedented challenge for restaurant owners. Shutting down their restaurants due to government mandates and health concerns was hard — but for some, reopening is even harder.

Kitchen Safety 354

Kitchen Safety Fine Dining Point of Sale Customer Service 354

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Here's some of their advice. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations.

FOH 539

FOH Kitchen Safety BOH Food Safety 539

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Ken Burgin

JUNE 28, 2020

Wages costs and productivity are everyone’s big issue. To track performance, you need figures that are accurate, easy to find, and easy to explain to people they affect. Managers need them to benchmark rostering and hiring decisions. Staff need to understand the productivity that’s expected, and how they contribution to business success. Important Staff KPIs: Total cost of labour – wages plus all on-costs.

Cash Management 78

Cash Management Equipment Hiring Bar 78

Culinary Cues

JUNE 29, 2020

It has always been my experience that kitchens are the great equalizer. Sure, I know that the environment of a kitchen can sometimes be tough and abrasive, it’s hot, humid, noisy, stressful, fast paced, and somewhat unforgiving, but….all that being said – the kitchen is a place where who you are and what you believe in is far less important than what you do and how well you do it.

Training 450

Training Blog Café Customer Experience 450

Modern Restaurant Management

JULY 2, 2020

As restaurants around the country start to re-open for on-premises dining in some capacity, there are a lot of lessons to be learned from the experience of the past few months. Whether they closed entirely or adapted their business model to some other form such as delivery or curbside pickup, restaurants have had to rely more heavily on wireless technologies.

Customer Service 598

Customer Service Customer Experience Technology Dine-in 598

ChowNow

JUNE 29, 2020

It’s clear that the COVID-19 pandemic has been devastating for restaurants. Industry sales fell by 26.7% compared to their prior year period between February and March, and by a jaw-dropping 48.6% in April. While we’re in stabler territory for the time being, things are still grim for the restaurant industry. Now, as a patchwork of laws and guidelines has allowed more and more restaurants to reopen their dining rooms, many questions remain.

Online Ordering 344

Online Ordering Merchandise Food Safety Website Management 344

EATER

JUNE 30, 2020

Shutterstock. The same food I was teased for as a kid has become gentrified and endorsed by Goop. Now, I’m using my cookbook to change the narrative. This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. First-time writer?

Food 363

Food Food Order Back of House Education 363

Next Restaurants

JUNE 30, 2020

By Denise Langenegger , Contributor. No one could have predicted how massive the pandemic impacted the food and hospitality industry. Restaurants have been hit especially hard. Owners are faced with the challenge of keeping their business alive even amidst limited gatherings, quarantines, curfews, and the fear of infection. We’ve put together an easy-to-follow four step restaurant survival guide to keep your restaurant alive and running during this pandemic.

Social Media 164

Social Media Email Marketing Online Ordering Food Safety 164

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Modern Restaurant Management

JULY 1, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform on the topic of menu engineering. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.

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Menu Food Supply Food Order Supplies 493

A Wine Story

JUNE 29, 2020

Bento Goncalves Brasil @ Urban Farmcy. Bento Goncalves Brazil. Bento Goncalves Brasil. How far would you travel to see some of Brazil’s most luxurious wine regions? Bento Goncalves Brazil. Bento Goncalves Brazil, often called the “Napa Valley” of South America, produces the finest wines in the country. Founded by Italian immigrants over a century ago, Bento Goncalves Brasil thrives as Brazil’s wine epicenter.

Travel 157

Travel Hotels Education 2000 157

EATER

JULY 2, 2020

A wide array of Odwalla juices and smoothies in a grocery store in Alameda, California. | Photo: Sheila Fitzgerald /Shutterstock. Plus, the House of Representatives voted to extend the PPP deadline, and more news to start your day The end of Odwalla, staple of airports and bodegas everywhere. Pour one Mango Tango smoothie out for Odwalla. Coca-Cola, the juice company’s parent company since 2001, announced that it’s discontinuing the brand, the Wall Street Journal reports.

2001 317

2001 Small Business Inventory Dine-in 317

Typsy

JULY 1, 2020

If you're in the process of hiring new hospitality staff, or you will be soon, knowing how to approach the interview is as important for you, the interviewer, as it is for your candidates. There is a clear link between staff morale, motivation and employee turnover: happy employees stay longer and collaborate more effectively to support core business values.

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Recruiting Hospitality Hiring Hotels 166

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

JUNE 30, 2020

In Steady Work , author and former Starbucks’ Regional Manager Karen Gaudet offers restaurant management advice and a heartfelt personal story about how “Playbook,” a continuous improvement business system, revitalized the retailer during the global financial crisis and helped employees in Newtown, Connecticut, get through the worst week of their lives.

Management 454

Management Management Cash Management Beverage 454

Sling

JUNE 27, 2020

If you’re wondering how to be organized at work, the management experts at Sling have got you covered. Getting and staying organized may seem like a full-time job , but with these helpful tips, you’ll be streamlining your work life in no time. How To Be Organized At Work. 1) Use An App. Apps are enormously useful in helping you get organized at work.

Supplies 183

Supplies Website Management Waste Small Business 183

EATER

JULY 1, 2020

Who can make the best sweet treat while at home during quarantine? In the first Eater Bakes competition , five staffers competed to see who could make the best cake at home during quarantine. In the second competition, another set of staffers face off to see who makes the best pie. The five competitors had three hours to make their pies, and had to film the entire process themselves.

Social Media 245

Social Media Presentation Take-out Management 245

Xtra Chef

JULY 1, 2020

The restaurant industry is known to run on razor-thin margins. Most operators are drawn to the business due to a passion for food and hospitality rather than a motive for profits. In fact, according to the National Restaurant Association, more than 7 out of every 10 restaurants are single unit operations. However, operating small may come at a price.

Cash Management 139

Cash Management Small Business Pricing Food Order 139

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Modern Restaurant Management

JUNE 29, 2020

During the current pandemic, people and companies have choices as to how they will respond. These responses will run the gamut of emotions and practices. For some, willful ignorance and a refusal to change will be the path chosen. For others, shutting down and hiding out until the virus passes will be a choice. For most, and probably for the better, people will choose a path somewhere between these two extremes.

Social Media 453

Social Media Front of House Small Business Food Safety 453

Restaurant Technology Guys

JUNE 30, 2020

Both staff and customers will have understandable fears as restaurants begin to reopen amid the COVID-19 pandemic. How you manage restaurant fears as reopenings expand will have a huge impact on your business. The post Manage Restaurant Fears as Reopenings Expand appeared first on Restaurant Technology Guys.

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Management Management Technology Mobile Ordering 179

EATER

JUNE 29, 2020

Jason Thrasher. Internally and externally, John T. Edge is being called on to step down after suggesting that racial equity in food media is achieved through “gradualism” during a James Beard webinar The Southern Foodways Alliance , since its founding in 1999, has become a powerful force in food media. The institute, based at the University of Mississippi’s Center for the Study of Southern Culture, is dedicated to documenting and exploring foodways of the American south, through events, awards,

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Webinar White Paper Social Media 2020 306

Typsy

JULY 1, 2020

Diners are starting to feel more comfortable venturing out again, but it's by no means 'business as usual' quite yet. Routines have inevitably changed - but the flip side of this is that it actually presents an opportunity for you to expand your customer base and bring in more regulars! If you're looking to focus more on how to improve guest retention and loyalty, read on for some fresh ideas from guest blogger Adrian Johansen.

Presentation 174

Presentation Hospitality Management Management 174

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Yelp released an Economic Impact Report outlining economic shifts as restaurants start to reopen for dine-in service and people respond to Black Lives Matter protests across the country.

2020 450

2020 Travel Food Safety Consumer Goods 450

Xtra Chef

JUNE 30, 2020

Explain your role at xtraCHEF. I’m a Customer Success Specialist. My job is to train customers on our product and help them to understand how best to use xtraCHEF to make their lives easier! What did you do before you came xtraCHEF? Prior to xtraCHEF, I worked in various roles at a restaurant group, from completing their management training program, to working as a front of house manager, to working in the corporate office where I did purchasing, AP, and menu design.

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Front of House Training Book Design 127

EATER

JUNE 29, 2020

Stephanie Keith/Getty Images. Will any of that money go to restaurants? When the first round of Paycheck Protection Program loans totalling $350 billion was depleted in just two weeks, there was fear that a second wave of loans, replenished to the tune of $310 billion in late April , would also run out. But as the June 30 loan application deadline looms — and after a more recent revamping of several of the program’s initial flaws — more than $130 billion in would-be loans remains untouched.

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Small Business Hiring Reservations 2020 264

Typsy

JUNE 30, 2020

Induction sessions can be super useful for a new hospitality team - it's a fantastic way to meet new team mates and get familiar with your venue's work culture in a pressure-free environment. But they need to be well thought out so that everyone leaves feeling comfortable and excited to get started. The key is to make sure the day isn’t all about business and policies: it’s also about team building, engagement, and having fun.

Hospitality 167

Hospitality Training Hotels Management 167

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Modern Restaurant Management

JUNE 30, 2020

COVID-19 has forced restaurant owners and operators to work hard to diversify income streams. Some helpful trends have emerged that may apply across the spectrum as we prepare for the months ahead. And those trends suggest we should keep in mind that we are all an integral part of a community. Consider the Bodega. In the coming months, as suppliers catch up to demand, many restaurants would do well to look more like grocery stores, and grocery stores more like restaurants.

Kitchen Safety 450

Kitchen Safety Customer Experience Food Safety Food Supply 450

Sculpture Hospitality

JUNE 30, 2020

As locations are reopening, restaurant owners are getting back into the swing of things and learning new procedures and protocols set in place by local governments. Here at Sculpture Hospitality, we have been working hard to share tips to help get your restaurant and staff ready for when guests arrive again. However, one thing we’ve only briefly touched on is the health and safety procedures you need internally, including the cleanliness of equipment, appliances and managing of stock.

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Bar Government Equipment Hospitality 158

EATER

JUNE 29, 2020

Shutterstock. Plus, the UN says the pandemic has pushed millions into hunger, and more news to start your day The reclosures come after COVID-19 cases continue to spike. Last week, officials in Texas, Florida, and Idaho were the first to roll back business allowances in the face of rising cases of COVID-19. Bars were no longer allowed to operate for walk-in service, and in Texas, restaurants had to reduce indoor dining capacity from 75 percent to 50 percent.

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Bar Kitchen Safety Food Safety Food Order 246

Restaurant Engine

JULY 3, 2020

Restaurant owners who have survived four months of a pandemic have earned their seat at the negotiation table. Employing one in every 10 U.S. workers , restaurants have foregone $120 billion in revenue this year—a loss that is likely to double in the next six months as COVID-19 continues. By March, 3% of U.S. restaurants had permanently closed. Another 11% closed during April.

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Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business