Sat.Feb 11, 2023 - Fri.Feb 17, 2023

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How To Make Your Business More Customer Convenient

Lady Boss Blogger

As a business, your top priority should be your customer. Your customer’s experience with your business will determine if they return, so it’s important they are satisfied. Customers’ top desire in a business is convenience. It’s important to not just have a customer-friendly business, but also a customer convenient one. You can be polite and […] The post How To Make Your Business More Customer Convenient appeared first on Lady Boss Blogger.

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Our Wage Models are Broken

7 Shifts

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.

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11 Reasons to Use a Digital Restaurant Audit Tool

FreshCheq

According to the National Restaurant Association, the average restaurant failure rate sits at right around 30%. It's very difficult to get a restaurant off the ground and keep it afloat for more than a few years, much less a few decades.

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Amid Influx of New Employees, Restaurants Must Build and Reinforce Brand Excellence

Modern Restaurant Management

The recent workforce shortage brought the restaurant industry to its knees. Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Now, massive layoffs in other sectors (including tech, real estate, etc.) will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Restaurant Time and Wage Management: How Technology Can Help

Restaurant Technology Guys

Manage your restaurant's time and wage expenses with ease! Discover the power of technology in streamlining operations and reducing costs. From employee scheduling software to payroll management solutions, we cover the essential tools you need to run a successful restaurant. The post Restaurant Time and Wage Management: How Technology Can Help appeared first on Restaurant Technology Guys.

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COOK LIKE A CHAMPION

Culinary Cues

Everyone loves to cheer on a champion. I live in a community that has been host to two Winter Olympic Games (and more homegrown U.S. Olympians than most any other part of the country), University and Empire State Games, Can Am Hockey tournaments, Ironman competitions, Lacrosse Tournaments, and National Rugby Tournaments. This, of course, doesn’t even take into consideration the love that many residents have for their favorite professional baseball, basketball, hockey, soccer, or football team.

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More Trending

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Restaurant menu price inflation is showing little sign of slowing

Restaurant Business

The cost of a night out continued to grow last month as the gap between restaurants and grocery stores narrowed.

Pricing 299
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Why culture is so important in a restaurant

Restaurant Business

A Deeper Dive: Cameron Mitchell, founder of Cameron Mitchell Restaurants, joins the RB podcast to talk about building culture, the state of fine dining and chocolate milkshakes.

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Five Ways to Capture Frequent Users in a Tightening Economy 

Modern Restaurant Management

We’re all aware of the value of an existing customer. Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Recent data from our team at Revenue Management Solutions confirms the importance of loyal-to-the-brand customers.

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WOULD YOU SIGN YOUR WORK?

Culinary Cues

Your name is, in many respects, a reflection of the person you are, your personal history, and a proclamation of respect for those who came before you. That word represents your life and all that has been invested in bringing you to this point; it is how you are known and how you hope to be remembered. Your name is an expression of your individuality, an affirmation of your skills, a statement of pride.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Got Team Tension? 5 Ways to Prevent and Fix It!

Embrace the Suck

Every great team experiences tension. The pace of service in a busy restaurant can lead to interactions that are curt — to say the least — but larger issues can arise as well. Are you noticing your restaurant team is arguing? Is your employee turnover rate going up? Are you sensing a general lack of respect on the team? It's essential to address these issues head-on and make structural changes so your team can thrive because a restaurant won't succeed if its staff is unhappy.

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Please Stop Buying Food From Social Media Influencers 

EATER

The pink sauce, as it now appears on Walmart’s website. | Walmart When we buy food off of TikTok, what are we getting, really? Everyone on TikTok and Instagram is trying to make a buck in one way or another. From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in.

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Sustaining Insta-Success

Modern Restaurant Management

It should come as no surprise that the world’s first marshmallow café would attract a lot of social media attention. XO Marshmallow brand co-founders Lindzi Shanks and Kat Connor created their handmade gourmet confections in their home kitchens before expanding from digital direct-to-consumer to include a café and a separate production and shipping space.

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Former CEO of Fuku joins Cote Korean Steakhouse parent as COO

Restaurant Business

Alex Munoz-Suarez is one of three new exec appointments for growing Gracious Hospitality Management.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The barista-to-roaster career step may not be as logical as it seems

Perfect Daily Grind

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Alongside this, many develop a number of technical skills to help them succeed in their job role – as well as in the coffee sector more widely. However, the barista career journey in the specialty coffee industry is rightly a major discussion point.

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Cultivating the American Truffle

EATER

A sliced-open truffle at Burwell Farms. | Gastropod How careful science, a growers’ passion, and one adorable truffle-hunting dog combine to run the largest truffle farm in the country From the surface, there’s not much going on in the orchard at Burwell Farms in rural North Carolina: loblolly pines grow in perfect, orderly rows, brown trunks and green needles in a hypnotizing grid as far as the eye can see.

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An Ethos Worth Investing In

Modern Restaurant Management

It’s Possible to Be Profitable While Sticking With Your Values, and Here’s How I’m Doing It My business partner and I met when we were kids. In fourth grade, we became best friends and we shared a common vision to one day start a business together. After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm.

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Denny's embraces new ways of broadening its customer base

Restaurant Business

The diner chain is trying a number of initiatives to keep its core business fresh and growing. Meanwhile, its parent is getting ready to expand Keke's.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How can specialty coffee push for a circular economy model?

Perfect Daily Grind

In many industries around the world, sustainability continues to be a pressing issue – and the coffee sector is no exception. Coffee professionals and consumers alike are increasingly focusing on ways to improve their social and environmental impact. This ranges from using more sustainable processing methods on farms to using recyclable and compostable packaging.

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Haluski Has Many Forms, All of Them Comforting

EATER

Haluski. | Brian Yarvin/Shutterstock There are a lot of ways to make haluski, but the Central and Eastern European dish of noodles and cabbage is pure comfort in every case Every table has its own holiday food traditions, often a mixture of foods handed down through generations and others adopted through circumstance. Growing up in a Polish family, Christmas Eve came with kielbasa, sauerkraut, and pierogi.

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Restaurants at the End of the World

Modern Restaurant Management

Chef Kristen Kish travels the world in search of the people, places, culture and traditions behind the world’s most remote restaurants. From local purveyors, farmers and herders to kitchen crew, managers and chefs, she goes behind the scenes to meet the people, hear the stories, and see the day-to-day balancing act required to keep food on the table.

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BP to buy TravelCenters of America for $1.3B

Restaurant Business

The large chain of full-service truck stops, a major operator of fast-food restaurants and full-service brands, will be sold to the British oil giant's North American subsidiary.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Coffee News Recap, 17 Feb: SCA calls on coffee community to support earthquake victims, MTPak Coffee launches Circular Economy Grant & other stories

Perfect Daily Grind

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 13 Feb MTPak Coffee launches its Circular Economy Grant. Applicants can share how their efforts are making the coffee industry more sustainable by promoting a circular economy. A panel of judges will pick a winner who will receive either US $5,000 in cash or US $15,000 in credit for MTPak Coffee products.

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The Top 5 Bar and Restaurant Trends 2023

Sculpture Hospitality

Inventory management is a critical aspect of running a successful restaurant or bar business, but strategies are constantly evolving. Throw into the mix rising wages, skyrocketing food prices, staffing shortages, inflation and a difficult economy and the hospitality industry is no doubt set for a difficult year.

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94: Financial Stability: The Planning Part

Food Business

Going deep with the Six Pillars of Success as a method for business owners to roadmap change and stability into their business. The Six Pillars are Brand Strategy, Financial Stability, Operations, Product Quality, Avenues & Distribution, and Hospitality. The jargon of financial stability is broken down into digestible morsels. How can you build healthy habits that will support and grow your businesses financial stability.

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Consumer Craveability: How restaurants are building a loyal customer base

Restaurant Business

As restaurants develop innovative strategies to build a loyal fan following, it can present a challenge to pinpoint which approaches work best to entice customers to keep coming back.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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Was canned coffee invented in Japan?

Perfect Daily Grind

Canned and ready-to-drink (RTD) coffee products, including cold brew and milk-based beverages , have been popular in many countries for some time now. However, it’s been impossible to ignore the recent explosive growth in the wider RTD segment, with no signs of it slowing down. In fact, according to Fortune Business Insights, the value of the global RTD coffee market will increase beyond US $42 billion by 2027.

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Why Technology is More Effective Than a Bar Inventory Sheet

Sculpture Hospitality

When it comes to tracking your bar inventory , having the right tools is essential. Whether you’re running a brick and mortar bar/restaurant or a mobile bartending business, having an accurate and efficient way to monitor your stock is key.

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How Will Off-Premise Dining In Europe Evolve? A Glimpse Into The Future

Apicbase

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? It’s safe to say that off-premise dining has become an essential part of consumers’ lifestyles and a massive driver of industry growth. Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high.

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Restaurateurs Danny Meyer and Pinky Cole to share the stage for keynote at the National Restaurant Association Show

Restaurant Business

The 2023 event, scheduled for May 20-23, will put the spotlight on innovation and what's next for the restaurant and hotel industry.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.