April, 2023

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Learn from the greats: 10 extraordinary restaurants that every owner should study

Open for Business

No one knows better than hospitality pros that restaurants give cities and towns their local flavor. OpenTable wants diners to appreciate this, too. That’s why we tapped local experts in 17+ cities across North America to write up their authoritative and opinionated guides to the restaurants that infuse their hometowns with a vibrant sense of place.

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YOU THINK YOU KNOW HOW TO BE A CHEF

Culinary Cues

It is the classic diatribe – “I can do that better that the chef. I’ve been cooking for 15years now; I should be the chef.” Fine, that may be the case but let’s just see. If it’s your time and you’re ready then make it happen, find your spot, push for the job, step up and show them what you’ve got. But, for a moment, let’s take inventory: [] CHECK YOUR REPERTOIRE: You need not remember every ingredient, in every dish, but you must understand the methods and the result.

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Wage Inequity is Plaguing the Restaurant Industry. Here’s How Four Restaurants are Fighting It.

7 Shifts

The restaurant industry has a wage problem. It's one of the only industries where workers can legally be paid under the already low Federal minimum wage of $7.25 an hour. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips.

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The Secrets to Successful Catering

Modern Restaurant Management

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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How 3 Top Restaurant Brands Are Helping the Environment

Crunchtime

From fast-casual to full-service, restaurant guests across all formats are paying closer attention to how their favorite brands are offsetting the environmental impact of their operations. According to Forbes, 88% of consumers are more loyal to brands that support social or environmental issues. As a result, sustainability has become more than just a buzzword; it’s a driving factor for purchasing decisions and consumer loyalty.

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6 Operational Learnings from Burger King, Culver’s, and Chipotle

Crunchtime

With the speed of change in the industry, restaurants face a range of new challenges that make it more difficult than ever to control profitability and deliver great guest experiences. In Cruchtime’s recent webinar , our prestigious panel of operations experts from Burger King, Culver’s, and Chipotle shared the best practices on how to compete consistently and profitably in every location, from ensuring quality team execution and training to managing the two most impactful costs to the business

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What is Tip Credit? Pros and Cons for Owners and Employees

The Eat Restaurant

In the United States, the federal minimum wage for tipped employees is $2.13 per hour and believe it or not, this amount has not been increased since 1991. The difference between the tipped minimum wage and the standard federal minimum cash wage is known as a tip credit.

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DON’T PAINT THE BUSINESS WITH THE SAME BRUSH

Culinary Cues

The past year has been quite disconcerting for those of us who have dedicated our careers to the kitchen. To some it may simply seem like the squeaky wheel syndrome (a handful of people with loud voices) as dialogue about exodus from the restaurant business continues to raise eyebrows. I hear enough comments from cooks (new and well-seasoned) who say they had enough, the business is horrible, lacking in any form of empathy, poorly managed, uncaring abusers of hard workers, proponents of sadistic

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How can specialty coffee roasters use blends to drive brand identity?

Perfect Daily Grind

There’s no denying the fact that specialty coffee blends are becoming more and more popular. Alongside offering a range of single origin coffees, developing blends allows roasters to create new but consistent products which cater to a range of taste preferences. There is plenty of opportunity for coffee roasters to capitalise on the opportunity that blends present.

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Unleashing AI in Recruitment: The Ultimate Guide

Discover the power of AI in recruitment with Paycor’s complete guide. Learn how to streamline your hiring process, increase interview pipeline, uncover candidates other tools miss, and save time. Get ready to revolutionize your talent acquisition strategy today!

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Summer HVAC and Refrigeration Tips for Restaurants

Goliath Consulting

Summer is just around the corner. It’s time to break out the patio furniture and put the heaters away in storage. With the warmer temperatures approaching, every savvy restaurateur knows to retrieve their end of spring checklist to guarantee this season is as smooth as it can be. Preventative maintenance is key to protecting your bottom line. From refrigeration to HVAC, there are multiple things you can do to ensure your restaurant operates free of preventable mechanical woes that stand in your

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Top-Effective Tech Solutions to Improve Profits

Modern Restaurant Management

Most restaurants (76 percent) are currently using automation in three or more areas of operation and agree that certain roles are more automatable than others, according to Capterra research The survey also found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, and nearly all restaurants today (96 percent) use automation tools in their back-of-house operations.

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Restaurant Technology Guys are on YouTube

Restaurant Technology Guys

We are excited to announce that the Restaurant Technology Guys Podcast and blog are now on YouTube! You can now watch our episodes and get insights from industry experts on how to leverage technology to grow your restaurant business. Restaurant Technology Guys – YouTube Our YouTube channel will feature interviews, demos, tips, and best practices on online ordering, delivery, loyalty programs, POS systems, inventory management, marketing, and more.

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Costa Rica’s Iconic Caldosas Combine Ceviche and Barbecue Chips

EATER

The caldosa at Fory Fay, the home of the original recipe. Ceviche piled into a bag of Picaritas barbecue-flavored chips has become a standard snack across the country since the recipe was invented by a kid in the ’90s Some recipes make a restaurant famous. Others become representative of a city or a region. Only a few have the ability to shift the axis of a country’s gastronomic culture, becoming not only ubiquitous across menus but galvanizing diners in the process.

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Using AI to Support Restaurant Workers, Not Replace Them

Artificial Intelligence continues to dominate conversations around technology. The transformative potential for this technology is massive. Virtually no industry is siloed from the possibilities of artificial intelligence, including restaurants. All new technologies come with a degree of uncertainty. Considering AI’s disruptive potential, many in the restaurant industry have feelings ranging from curiosity to concern regarding what these advancements might mean for the workers powering restauran

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Guide to Connected Commerce

MadMobile

Connected commerce is a rapidly growing trend in the retail and restaurant industries, and it is changing the way businesses interact with their customers. By seamlessly integrating online and offline channels, this strategy is creating a more personalized and convenient experience for consumers. Connected commerce makes it easier for customers to access products and services at any time or place.

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What is Maragogipe & how big is the market for it in specialty coffee?

Perfect Daily Grind

Within the specialty coffee market, there are a growing number of more exclusive and highly-prized coffee species and varieties. One of the most notable is Gesha – a unique variety which was “rediscovered” at the 2004 Best of Panama auction, and is now commonly used in competitions like the World Barista Championship. Rare coffee species and varieties can become more revered for a number of reasons, including their high cup quality and desirable sensory profiles.

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Summer Cocktail Trends 2023

Goliath Consulting

The summer heat calls for fun in the sun. Whether traveling to the beach on a relaxing vacation or chilling out by the pool, cocktails and interactive drinks are what people will gravitate toward this summer. A fun way to cool off is to take a sip of some refreshing, cold cocktails that will help with the heat and add to the fun of summer. People might look to TikTok for inspiration, so be ready to share some of your restaurant’s drinks there!

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What’s the Restaurant Investment Forecast?

Modern Restaurant Management

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r

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Maximizing Profits: Boost Your Profit Margin With Restaurant Tech

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. In our white paper “Maximizing Profits,” we show how you can improve your restaurant profit margins by implementing flexible technology. Because hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen to your guests faster.

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Streamlining Your Delivery Service with Restaurant Delivery Management Software

Restaurant Technology Guys

Managing restaurant deliveries can be a daunting task, but it doesn't have to be. Learn how delivery management software can save you time and improve efficiency in our latest blog post. The post Streamlining Your Delivery Service with Restaurant Delivery Management Software appeared first on Restaurant Technology Guys.

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How I Got My Job: Creating a New Vision for Vegan Cooking at a Top NYC Restaurant

EATER

Photo By Sen Floyd / Photillustration by Eater How Shenarri Freeman went from culinary student and pop-up dinner creator to James Beard-nominated vegan soul chef Shenarri Freeman is at the vanguard of vegan cooking in America. Her vegan soul menu at Cadence in New York City combines the flavors of her Virginia upbringing with her passion for sustainable, health-conscious dining.

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A Comprehensive Guide to Social media marketing for Ecommerce

Bingage

Undoubtedly, social media is a powerful yet effective tool for e-commerce. In fact, it’s an easy, fast, efficient, and affordable way to reach your customers if it’s done in the right way. Social media for e-commerce has become a powerful element to prove identity in the market and gain exclusive revenue in your business. Using social media platforms to boost your sales revenue offers many benefits to building a strong business.

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Coffee roasters: Where do you go after being a head roaster?

Perfect Daily Grind

Career progression is important for any working professional, and the same goes for those in the specialty coffee sector. For many in the industry, opportunities to develop their skills are invaluable. This includes head roasters, who often spend years honing their craft. However, after years of running a roasting team, there also comes a time when head roasters want to look for new career pathways in the coffee sector.

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Digital Transformation in the Restaurant Industry

Technology is transforming the way restaurant operators work. Advanced analytics and forecasting. automated procurement. you name it, tech companies (like Apicbase) are already working on it. The digital transformation of restaurants and food service businesses represents major advances for the industry, especially when the driving force becomes AI.

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Likes to Loyalty: Ultimate Restaurant Social Media Guide

MadMobile

Social media is today’s most influential networking tool. However, sometimes managing social media marketing can feel overwhelming and almost like a second job. There is so much to learn, and right when you feel like you’ve caught up, new trends and apps emerge. That’s because social media platforms are advancing and growing every day. Platforms such as Instagram, Facebook, Twitter, and now Tik Tok can offer your restaurant promotional content that can help you build relationships one post at a

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Need to Reach New Customers? Step Outside the Box

Modern Restaurant Management

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well?

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Dynamic Pricing Technology: Why Restaurants are Finally Paying Attention

Apicbase

Restaurants often cater to their most loyal patrons , and because loyal and first-time customers alike tend to pay attention to how much they’re paying for their food, changing menu prices is risky business for restaurants. As a result, dynamic pricing in restaurants hasn’t been common in the past. Nevertheless, more and more restaurants are finding that dynamic pricing can significantly increase profits , offsetting the struggles restaurants are having with staffing and food prices.

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An Eater’s Guide to T?hoku, Japan’s Capital of Sake, Wagyu, and Sea Pineapples

EATER

Aizuwakamatsu Castle during the cherry blossom bloom in Fukushima, Japan. | Norikazu/Shutterstock A few hours from Tokyo by bullet train, the rugged northern region features Miyazaki-worthy landscapes, a coastline chock full of seafood, and some of the country’s most stunning cherry blossoms In Japan’s internationally beloved food scene, urban hubs tend to steal all of the attention.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien