April, 2023

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Learn from the greats: 10 extraordinary restaurants that every owner should study

Open for Business

No one knows better than hospitality pros that restaurants give cities and towns their local flavor. OpenTable wants diners to appreciate this, too. That’s why we tapped local experts in 17+ cities across North America to write up their authoritative and opinionated guides to the restaurants that infuse their hometowns with a vibrant sense of place.

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YOU THINK YOU KNOW HOW TO BE A CHEF

Culinary Cues

It is the classic diatribe – “I can do that better that the chef. I’ve been cooking for 15years now; I should be the chef.” Fine, that may be the case but let’s just see. If it’s your time and you’re ready then make it happen, find your spot, push for the job, step up and show them what you’ve got. But, for a moment, let’s take inventory: [] CHECK YOUR REPERTOIRE: You need not remember every ingredient, in every dish, but you must understand the methods and the result.

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Wage Inequity is Plaguing the Restaurant Industry. Here’s How Four Restaurants are Fighting It.

7 Shifts

The restaurant industry has a wage problem. It's one of the only industries where workers can legally be paid under the already low Federal minimum wage of $7.25 an hour. Restaurants can operate while paying staff a sub-minimum wage of just $2.13 an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips.

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The Secrets to Successful Catering

Modern Restaurant Management

A strong catering business can be a restaurant’s biggest moneymaker. You know exactly how many people you’re going to serve, how many portions will be provided, what the cost is, what you’re going to charge and what your net profit will be. Most of the year, catering can comprise 10 to 15 percent of your total sales, but during December, if 20 percent of sales are not coming from catering, you’re missing an opportunity.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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Tech Is Revolutionizing Restaurants’ Quality Audits

Modern Restaurant Management

Think of what your restaurant can accomplish with quality auditing. First (and most importantly), you’ll maximize quality and safety while minimizing risk. Audits can also help brands identify (and fix) areas of non-compliance, as well as spot (and address) potential threats. Collecting and analyzing real-time data allows operators to make more informed decisions that can optimize operations, increase efficiencies, boost revenue, reduce waste, cut costs, and drive restaurant growth.

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What is Tip Credit? Pros and Cons for Owners and Employees

The Eat Restaurant

In the United States, the federal minimum wage for tipped employees is $2.13 per hour and believe it or not, this amount has not been increased since 1991. The difference between the tipped minimum wage and the standard federal minimum cash wage is known as a tip credit.

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DON’T PAINT THE BUSINESS WITH THE SAME BRUSH

Culinary Cues

The past year has been quite disconcerting for those of us who have dedicated our careers to the kitchen. To some it may simply seem like the squeaky wheel syndrome (a handful of people with loud voices) as dialogue about exodus from the restaurant business continues to raise eyebrows. I hear enough comments from cooks (new and well-seasoned) who say they had enough, the business is horrible, lacking in any form of empathy, poorly managed, uncaring abusers of hard workers, proponents of sadistic

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Coffee roasters: Where do you go after being a head roaster?

Perfect Daily Grind

Career progression is important for any working professional, and the same goes for those in the specialty coffee sector. For many in the industry, opportunities to develop their skills are invaluable. This includes head roasters, who often spend years honing their craft. However, after years of running a roasting team, there also comes a time when head roasters want to look for new career pathways in the coffee sector.

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Is it Time to Take the Plunge and Renovate Your Restaurant?

The Rail

By Indiana Lee, Contributor Restaurant owners must adjust to the times and find new ways to create the best place in town. While you may have had a good run for a while, you might see business decline as fewer patrons come through the doors. And there are a myriad of reasons why you might be seeing a slowdown in business, each with their own unique solution, including it may be time to renovate.

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Top-Effective Tech Solutions to Improve Profits

Modern Restaurant Management

Most restaurants (76 percent) are currently using automation in three or more areas of operation and agree that certain roles are more automatable than others, according to Capterra research The survey also found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, and nearly all restaurants today (96 percent) use automation tools in their back-of-house operations.

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HR in 2025: Insights & Predictions

What type of worker is most engaged—hybrid, remote, or onsite? What are the drivers of effective leadership? What does the C-suite think HR is most responsible for? And why is a wave of HR resignations more likely in the next 12 months? Get our annual survey report to find out: The #1 challenge of recruiting & hiring Why remote teams are struggling What are the drivers of effective (and ineffective) leadership And lots more!

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Costa Rica’s Iconic Caldosas Combine Ceviche and Barbecue Chips

EATER

The caldosa at Fory Fay, the home of the original recipe. Ceviche piled into a bag of Picaritas barbecue-flavored chips has become a standard snack across the country since the recipe was invented by a kid in the ’90s Some recipes make a restaurant famous. Others become representative of a city or a region. Only a few have the ability to shift the axis of a country’s gastronomic culture, becoming not only ubiquitous across menus but galvanizing diners in the process.

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Summer Cocktail Trends 2023

Goliath Consulting

The summer heat calls for fun in the sun. Whether traveling to the beach on a relaxing vacation or chilling out by the pool, cocktails and interactive drinks are what people will gravitate toward this summer. A fun way to cool off is to take a sip of some refreshing, cold cocktails that will help with the heat and add to the fun of summer. People might look to TikTok for inspiration, so be ready to share some of your restaurant’s drinks there!

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A Comprehensive Guide to Social media marketing for Ecommerce

Bingage

Undoubtedly, social media is a powerful yet effective tool for e-commerce. In fact, it’s an easy, fast, efficient, and affordable way to reach your customers if it’s done in the right way. Social media for e-commerce has become a powerful element to prove identity in the market and gain exclusive revenue in your business. Using social media platforms to boost your sales revenue offers many benefits to building a strong business.

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Why is precision so important for espresso machines?

Perfect Daily Grind

Since the world’s first espresso machine was patented by Angelo Moriondo in 1884 , design has come a long way. Between becoming more sleek and modern and focusing on controlling espresso extraction, technology continues to evolve. Throughout this growth, precision has always been a guiding focus – and this continues to be the case. Now more than ever, coffee shops and roasters invest in high-quality, precise espresso machines for a number of reasons.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Likes to Loyalty: Ultimate Restaurant Social Media Guide

MadMobile

Social media is today’s most influential networking tool. However, sometimes managing social media marketing can feel overwhelming and almost like a second job. There is so much to learn, and right when you feel like you’ve caught up, new trends and apps emerge. That’s because social media platforms are advancing and growing every day. Platforms such as Instagram, Facebook, Twitter, and now Tik Tok can offer your restaurant promotional content that can help you build relationships one post at a

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Recipe for Success – How Technology Is Revolutionizing the Restaurant Industry

Modern Restaurant Management

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. This partly results from a persistent and prevalent status quo bias that adapting to new tech is costly and tricky to implement. This was however, until COVID-19 changed everything. Cloud-based technology has been leading the tide of change over the last couple of years.

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What Effect Does Michelin Have on a City’s Dining Scene?

EATER

Meredith Lynne /Eater Six months after Michelin bestowed its first-ever stars upon Vancouver, BC, the local restaurant scene is readjusting ​​Back in October, Vancouver became the second city in Canada to have its own Michelin Guide. After weeks of feverish speculation, the city scored just eight one-star restaurants and 12 Bib Gourmands (the guide’s “great food at a great price” category), with 40 others on the recommended list.

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4 Ways Restaurants Can Create Customer Engagement

Restaurant Engine

You can create customer engagement in many places, including the digital arena. Customer engagement is a term you hear a lot about these days. That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. In fact, one study shows that 80% of customers say the experiences they have with your business are as important to them as your food and services.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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How is Influencer Marketing tapping huge growth in Ecommerce? (The Ultimate Guide)

Bingage

Today shoppers trust reviews and recommendations before they trust a brand. They turn to their friends and seek out reviews before they even think of buying products from a brand they’ve never heard of. Bringing Influencers marketing for your Ecommerce business on board this traditional word-of-mouth marketing by tapping into a pre-build audience. Whether you choose Instagram, Twitter, Snapchat, or YouTube?

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Is Dubai becoming the specialty coffee hub of the Middle East?

Perfect Daily Grind

Dubai is the most populous city in the United Arab Emirates (UAE) – one of the most well-developed coffee markets in the Middle East. While traditional qahwa (also known as kahwa or Arabic coffee) is still popular in the country, the UAE’s specialty coffee market is also growing at an incredible pace. Thanks to its rapid economic growth, Dubai has played a key role in driving the country’s specialty coffee sector forward.

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Add Queso To Boost Appeal Of Apps And Customer Favorites During Outdoor Dining Season

Restaurant Business

Restaurants are getting ready for patio season, offering seasonal menu options and gearing up for an influx of foot traffic as consumers head out more frequently. For operators looking for ways to appeal to diners in the coming months, offering craveable, familiar favorites along with a mix of new options that are destined to become classics is key.

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What’s the Restaurant Investment Forecast?

Modern Restaurant Management

To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s r

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The Head-Empty Pleasure of the No-Reservations Vacation

EATER

A spread of Filipino dishes from Kuya Lord’s | Bettina Makalintal/Eater Skip the constant Resy monitoring this time This post originally appeared in the April 1, 2023, edition of Eater Travel, a biweekly dispatch from Eater’s staff about navigating places where food is the main attraction. Subscribe now. The last thing I wanted to do while prepping for my recent vacation to Los Angeles was log onto Resy at midnight a few nights in a row to try for a table at Pijja Palace, the Indian sports bar t

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Shared Kitchens Are Having an Impact Within The Food Ecosystem

The Food Corridor

As the leader in Shared Kitchen Management software, we get to collaborate with and hear the inspiring stories of shared kitchen managers every day. But what role are these shared kitchens playing in communities across the country as a whole? In 2021, we compiled data in collaboration with The USDA’s Agricultural Marketing Service (AMS) and Colorado State University to create four case studies that would provide a broader perspective to the impact of these shared kitchens as a whole.

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THEY JUST DON’T GET IT

Culinary Cues

My town leaders, bless their hearts, try to figure out ways to strum up cash flow for small businesses. A tip of the chef’s toque for the good old college try. It’s early spring, mud season as it is commonly called, and they are putting in a Yeoman’s effort at organizing another restaurant week. All good intentions – they want to create full or partially full dining rooms for restaurants in need.

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Here’s what’s happening at the 2023 Specialty Coffee Expo

Perfect Daily Grind

On Friday 21st April, this year’s Specialty Coffee Expo will take place in Portland, Oregon. The annual expo is one of the biggest – and most important – events in the global coffee industry. Thousands of people attend the expo every year, including roasters, producers, coffee equipment manufacturers, baristas, and coffee business owners. The event serves as a platform to bring coffee professionals together to forge new connections and partnerships – helping to drive the specialty coffee sector

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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10 takeaways from the Restaurant Leadership Conference

Restaurant Business

Hear what operators and experts had to say about ghost kitchens and ChatGPT, takeout trends, the risks of cyber attacks, how to drive traffic and cultivating young leaders.

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A Case Study for Automating the AP Process

Modern Restaurant Management

Matt Ogle, the AP and Vendor Manager for Montana Brands Management (MTB) , a fast-growing Taco Bell franchisee in Western Montana, is responsible for all accounts payables and vendor management for 12 Taco Bell stores and the management entity. This is how they made the investment to automate their AP system. The initiative to automate our AP process was really kick-started during Covid.

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How D.C. Chef Ryan Ratino Runs Dual Michelin-Starred Restaurants in One Building 

EATER

At Jônt, Ratino aims to make Japanese-style seafood using ingredients from outside the U.S. Running one Michelin-starred restaurant would be enough for most people, but in D.C., chef Ryan Ratino runs two such restaurants in the same building. “Jônt is a 16-seat tasting menu-only counter focusing on all the luxury ingredients of Japan cooked over a wood fire,” says Ratino.

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The 'Champagne of Beers' gets crushed in Belgium

The Salt

Belgian customs destroyed a shipment of 2,352 cans of Miller High Life after the Champagne trade body called foul over the "Champagne of Beers" slogan.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.