Modern Restaurant Management

AUGUST 6, 2024

Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast

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Customer Experience Fast Casual 2024 Dine-in 493

7 Shifts

AUGUST 21, 2024

Communication is key in virtually every workplace, but this rings especially true in the restaurant industry. With the industry facing a 73% annual turnover rate and poor communication being the number one reason staff quit , there is a lot that effective team communication could do to improve the hospitality industry. Watch the video version of these 5 restaurant communication tips In order to build an effective work culture and a productive team, restaurant leaders need to communicate successf

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EATER

AUGUST 23, 2024

The Uptown Minneapolis restaurant Kim’s, operated by James Beard Award-winning chef Ann Kim, will close on August 30, two months after its staff voted to unionize.

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Operations 307

The Salt

AUGUST 17, 2024

The voluntary recall of frozen breaded chicken breast tenders and nuggets comes following multiple consumer complaints about metal wire found inside the products.

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Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

SpotOn

AUGUST 12, 2024

Whether we like it or not, how customers find a business on the Internet can have a lasting effect on its overall reputation. While Google's search results might seem daunting, there are some simple tricks anyone can implement to increase visibility to potential customers. In this guide, you’ll learn how your business can connect and supercharge your business profile pages on Google, Yelp, and Facebook.

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SEO Social Media Website Management Customer Service 98

EATER

AUGUST 5, 2024

Farmers across the state of Florida are bracing as intensifying hurricanes, and the rising temperatures that strengthen them, continue to threaten future harvests. | Dhiraj Singh/Bloomberg via Getty Images A perfect storm of hurricanes, diseases, and water scarcity threatens to wipe out the state’s famed citrus industry This story was originally published by Grist.

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Restaurant Business

AUGUST 6, 2024

Wings, tenders and chicken sandwiches continue their winning streak, finds a new survey from Revenue Management Solutions.

Operations 290

Operations Management Management 290

Margin Edge

AUGUST 16, 2024

This month we look at: lemon prices, how to make your menu a revenue driver, the best way to organize your inventory for easier counts, inflation and national restaurant sales trends from July.

2024 105

2024 Inventory Pricing Menu 105

Bucket List Journey

AUGUST 22, 2024

From hunting for truffles to learning latte art, this bucket list is for food lovers. It has the best foodie things to do! The post Foodie Bucket List: 50 Things Every Food Lover Must Do appeared first on Bucket List Journey.

Food 73

Food 73

Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. Panera contacted affected employees and is providing a one-year membership in a program that provides credit monitoring, identity detection and resolution of identity theft.

Employee Relations 493

Employee Relations Insurance Healthcare Restaurant Law 493

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Culinary Cues

AUGUST 31, 2024

Ahh…the mission statement. Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. Like so many strategic plans – this sounds good, but too often once developed, the statement only succeeds in collecting dust on a shelf.

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. It involves tracking massive amounts of real data and industry benchmarks. It even has its own language, KPIs, EBITDAs, and CoGs. Sounds complicated? That’s probably because you’re hearing most of these words for the first time. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry.

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Point of Sale Inventory Seasonal Menu Cash Management 397

EATER

AUGUST 20, 2024

Lille Allen Brands like Fly By Jing and Bachan’s are reaching a whole new audience from the shelves of the ultimate big-box store The last decade or so has been a golden era for cool food products sold directly to consumers online. Think of Fly By Jing, the wildly popular Sichuan chile crisp, or Magic Spoon, the grain-free, low-carb cereal that’s earned a cult following.

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Retail Point of Sale Food Supply 2023 309

Restaurant Business

AUGUST 7, 2024

Sixteen restaurant chains, operating companies or large franchisees have filed for bankruptcy so far in 2024.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

ChowNow

AUGUST 27, 2024

The post ChowNow Success Story | New York’s Ollie’s Increased Repeat Orders by 108% appeared first on ChowNow.

Ordering 370

Ordering 370

Modern Restaurant Management

AUGUST 21, 2024

Artificial Intelligence is not normally associated with emotion, but PMG recently partnered with Wurl to use their AI-powered emotion targeting to align their clients' QSR ads with content that conveyed emotions related to hunger and cravings. The result: PMG found was a 40 percent increase in incremental store visits and 48 percent lift in incremental sales.

Loyalty Program 473

Loyalty Program Advertising Point of Sale Customer Service 473

Culinary Cues

AUGUST 26, 2024

This is a plea to those who work tirelessly in restaurant kitchens, the chefs who are paid to lead those operations, and the owners who depend on raving fans and some semblance of profitability. Please, please, look at what you are doing and dig deeper in quest of a reason to do what you do. Ugh, frustration is setting in. Let me ask you a question – a very important question – aside from those who can afford to dine at one of Daniel Boulud’s incredible restaurants, or Thomas Keller’s French Lau

Dine-in 443

Dine-in Training Seasonal Menu Sports 443

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases.

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License Equipment POS Food Supply 370

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

EATER

AUGUST 29, 2024

Photo illustration by Lille Allen Summer may be ending, but ‘tis the season for discounts on all the best stuff to outfit your kitchen, from spatulas to pizza ovens We refuse to believe summer is over, and yet, here we are, awash in tweed fashion ads and Halloween candy displays and the Starbucks fall menu launch. Luckily, nothing takes the sting out of the season’s end like a little retail therapy, using the Labor Day dealfest as an excuse to upgrade our baking and braising gear ahead of cooler

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Seasonal Menu Back of House Outdoor Travel 303

Restaurant Business

AUGUST 16, 2024

The parent of BurgerFi and Anthony's Coal Fired Pizza said there's substantial doubt about the company's ability to continue to operate.

Operations 328

Operations 328

ChowNow

AUGUST 13, 2024

This content is password protected. To view it please enter your password below: Password: The post Protected: ChowNow Success Story | Chicago’s Yolk Boosts Revenue by 358% appeared first on ChowNow.

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Modern Restaurant Management

AUGUST 16, 2024

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance. Leading this charge are process management applications that integrate with sensors, essentially revolutionizing how catering compliance and food safety are approached within restaurants.

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Food Safety Catering Food Food Supply 472

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

Culinary Cues

AUGUST 14, 2024

It often starts in the home – that interest in food and cooking. It may have been a mother, grandmother, or aunt, maybe a father or grandfather; it could have been a particular event or maybe a specific signature dish that represented family, but in any case, a cook’s interest in the craft probably began in the home. Somewhere, tucked away on a bookshelf you would also likely find a couple time-worn cookbooks with hand scribbled reminders of family traditional recipes and notes in the margins of

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Uniforms Book Article Café 401

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. And while it can be enjoyable, rewarding, and, yes—even profitable, it also requires long hours and hard work. In this guide, we're covering everything you need to know about owning a bar to prepare as well as you can for the big opening day.

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EATER

AUGUST 29, 2024

Amy Besa surveils the Purple Yam dining room on the Wednesday evening of its final week of service. Amy Besa and Romy Dorotan are closing their beloved Filipino restaurant Purple Yam, which helped shape the modern Filipino food scene On August 30, Amy Besa and Romy Dorotan will — for the last time — serve food at Purple Yam , the Filipino restaurant in Brooklyn that they opened in 2009.

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Restaurant Business

AUGUST 14, 2024

The main operation of Brinker International said traffic jumped 5.9%, in part on the strength of drawing first-time guests. Investors were still not pleased.

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Food Operations 328

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Cash Management

Modern Restaurant Management

AUGUST 27, 2024

Operating a restaurant is not easy. By the time you manage inventory, staffing, customer demand and narrow profit margins, the last thing you want to think about is the IRS. Recordkeeping and tax deadlines may seem like a low priority item that can be pushed off to another day. However, neglecting these obligations can not only put your restaurant in jeopardy, but expose you to personal liability for certain unpaid taxes.

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Audits Cash Management Point of Sale Document 470

Modern Restaurant Management

AUGUST 7, 2024

Right now, many restaurants are benefitting from promoting a value-proposition message, but what happens after those end? How can they convert those guests into loyal diners? That's where old-fashioned consistent marketing efforts comes into play. "It’s important to think long term," HungerRush's SVP of Marketing Shannon Chirone told Modern Restaurant Management (MRM) magazine. "Cutting a marketing budget creates a ripple effect that may not be felt until months down th

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Marketing Email Marketing Social Media Coupons 471

Modern Restaurant Management

AUGUST 8, 2024

Latino small business owners, particularly in the restaurant industry, are emerging as one of the most dynamic and rapidly expanding business owners across the US. In fact, according to our Verizon Business Latino Small Business Survey , 78 percent of the Latino businesses surveyed stated that their businesses are in a better place today than a year ago, and an even greater percentage (88 percent) believe their business will be in a better place a year from now.

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Modern Restaurant Management

AUGUST 20, 2024

Alain Coumont founded Le Pain Quotidien focused on organic ingredients and the brand is now adding a new ingredient to the mix: artifical intelligence. Partnering with November Five, Le Pain Quotidien launched Alain.AI, a tool that can be called the world's first digital twin of a chef-founder and used to help with menu development, recipe standardization, and culinary innovation. "As a restaurant business, we use AI to go faster and to develop the business further," Annick Van Overs

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Front of House Restaurant Law Technology Presentation 449

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership