March, 2020

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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

If you’re like me, chances are you’ve probably ordered food online or through an app at least once in the last couple of weeks. Curbside pickup, takeout and delivery have become buzzwords in the past week. We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025.

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7 Tips for Hospitality Marketing During COVID-19

Social Hospitality: Restaurants

As worldwide markets continue to feel the pain of COVID-19, companies of every size are suffering from the effects. However, no one understands the consequences more than the travel and hospitality industries. The impact of Coronavirus on restaurants and hotels has been insurmountable. . This pandemic has forced most companies to reevaluate their financial plans and marketing strategies.

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How to Handle Temporary Restaurant Closure during COVID-19

7 Shifts

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. In some areas, they are even being legally required to do so. The uncertainty of how long these closures could last is frightening. Fortunately, there are things that restaurateurs can do to mitigate revenue loss now and prepare their businesses for success after the storm has passed.

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Restaurant Technology: It’s All About the Customer Experience

Restaurant Technology Guys

Think about restaurant technology and you probably think immediately of your restaurant POS system – and these devices are certainly wonderful tools for maximizing your productivity and hence your profits. The post Restaurant Technology: It’s All About the Customer Experience appeared first on Restaurant Technology Guys.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Financial and Operational Implications of Moving to Restaurant Delivery/Takeout Only During COVID-19 Outbreak

Restaurant365

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times. Restaurant owners and operators are asking: what financial and operational factors should you consider when moving to a delivery/takeout model?

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Restaurant Survival Strategies Amidst Coronavirus Fears

Sante

micheile-henderson-Mh-qlBeXTy0-unsplashx72.png. Author(s): Emiliano De Laurentiis. Teaser: Some restaurant-specific suggestions to help restauranteurs and guests ride out the COVID-19 tsunami. Restaurants are social settings, and you must expect that your guests will be concerned about possible exposure to the novel coronavirus. What can you do to appease their concerns, keep them safe, and continue to flourish as a business?

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POS Systems: The Backbone of Restaurant Tech

Modern Restaurant Management

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. With the restaurant market expecting to exceed $22 billion by 2025 , the high volume of cash and credit cards that pass through a restaurant each day make a POS system a necessity rather than a convenience.

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Best Sushi in Philadelphia in 2020

Restaurant Clicks

Philadelphia is home to some amazing sushi. While the last decade has brought plenty of new, upscale, modern sushi restaurants, there are also smaller places you might miss if you don’t know about them. The best sushi in Philly is all across the city, from South Philly to Center City to Fishtown. Find the best sushi place in Philadelphia from our list of the top 11 open today!

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How Restaurants Can Protect Themselves From Cyber Attacks

Modern Restaurant Management

Restaurateurs have enough to worry about already. But kindly allow us to add one more item to your list: cybersecurity. You might also feel like cybersecurity is an area that only huge banks, tech firms, and IT professionals need to worry about. In some ways, you’d be correct: choosing the right partners for your business is very important when it comes to ensuring security.

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RESTAURANT SURVIVAL MOVING FORWARD

Culinary Cues

We have never seen anything like this. Everyone in the restaurant industry is petrified beyond today – they immediately think about how impossible it might be to dig themselves out of the hole being created. I have communicated with many who are crushed with fear, a sense of loss, and helplessness after telling employees that they can’t keep them on and there is no indication of when things might return to normalcy.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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COVID-19 Best Practices for Restaurants: Navigating Coronavirus for Staff & Managers

7 Shifts

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry.

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What Restaurateurs Need to Know Right Now About the COVID-19 Pandemic

ChowNow

The past few weeks have been disastrous for the restaurant industry. With COVID-19 prompting a mass shutdown of public life, independent restaurants across the US have seen a rapid decrease in sales. Many have had to close their dining rooms all together. What can you do in a time like this? Here at ChowNow, we’re not going to claim to have all the answers.

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The Other Side of the Cork - Winemaker Spotlight: Alicia Wilbur

Sante

Alicia Wilbur, assistant winemaker at Herzog Wine Cellars, approaches wine on a spiritual level to deliver stellar wines. By Yael E. Geller, MPH. There are many types of friends that people acquire throughout their lives. Sometimes the comfort level with friends made during adulthood is more serious or formal. I’ve known Alicia Wilbur for a bit over four years, and Alicia is the type of friend I feel like I have known my whole life.

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What’s Packing Your Food? Restaurant Delivery Packaging Trends

Goliath Consulting

A restaurant’s packaging is not just a vehicle for carrying food—it’s a statement that informs customers about your business’s brand and values. According to Technomic, a food industry research firm, 64% of consumers consider high quality packaging an important factor in deciding where to order food (1). And as Alicia McCabe, senior director of Food Packaging Category at Georgia-Pacific Professional, stated, “It’s important for consumers to have a good dining experience, even outside of the rest

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Cybersecurity Advice for Restaurateurs

Modern Restaurant Management

How to Ensure Your Restaurant Survives and Thrives in the Era of Widespread Cybercrime and Strict Data Security Regulations. Restaurants currently face a double barreled challenge in the form of increasing cyberattacks targeting businesses of all sizes across the United States and newly enacted state data security statutes that can create significant legal exposure for restaurants that service hundreds or thousands of customers on a daily basis.

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OUR DAILY BREATH: CHEFS AND RESTAURATEURS – IT’S A NEW DAY TOMORROW

Culinary Cues

The restaurant industry has been plagued with problems for decades – this international crisis has brought everything to a head. How many times have restaurateurs and chefs proclaimed that they couldn’t simply stop their current model and re-invent themselves? The challenges of today would always put a halt to significant movement towards long-term problem solving.

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Growing Delivery & Takeout Channels at Your Restaurant

7 Shifts

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. As of this article’s publication, more than 20 U.S. states have placed temporary restrictions on eating and drinking in restaurants (a number that is likely to grow in the near future).

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FAQ: ChowNow’s New, Free Loyalty Program for Restaurants

ChowNow

With the COVID-19 pandemic causing so many restaurants to close their dining rooms, lay off staff, and shut down all together, there’s a new urgency to ChowNow’s mission of helping local restaurants thrive. . We want to do everything we can to help our restaurant partners sustain their sales, strengthen their customer relationships, and serve their communities for years to come.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Powerhouse Women in the Kitchen

Sante

Santé Staff. Barriers to the chef profession aside, female chefs continue to excel and prove their worth in the hospitality world. Despite the old adage, “A woman’s place is in the kitchen”, professional kitchens to this day continue to be male-dominated. With the total workforce of chefs and head cooks at 459K , just over 77% of that is male.

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9 Tips to Help Your Restaurant Through the Coronavirus Pandemic

Restaurant365

As a restaurant owner or operator, you’re no doubt feeling the effects of the coronavirus. Federal, state and local agencies, as well as public health experts, are urging people to avoid crowds and advising high-risk individuals to stay home altogether. According to restaurant industry research group Technomic , one-third of Americans say they plan to stick closer to home and dine at restaurants less frequently due to fear of the spread of the virus, also known as COVID-19.

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What Now? COVID-19 Survival Guide for Restaurants

Modern Restaurant Management

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The National Restaurant Association has provided a list of best practices to ensure business continuity.

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OUR DAILY BREATH: LESSONS IN LEADERSHIP

Culinary Cues

There has never been a more important time for leadership – not the job title – the act of leadership and the positive actions of those who rise to the occasion. It is human nature for the vast majority of people to look to a person or persons to show the way, to set the tone, to be honest and to give hope through action. Each day brings more grave predictions for what is to come and in the midst of this we receive mixed messages from those who either hold the title of leader or exhibit leadersh

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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COVID-19 Restaurant Relief Programs

7 Shifts

Governments and hospitality organizations alike are banding together to help restaurateurs in need with relief measures and programs to alleviate some of the financial burden brought on by COVID-19. Below, you'll find a list of available programs in different regions available for restaurants. The 7shifts team will continue updating this resource as the situation evolves and new programs are rolled out.

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What Is Kombucha?

Perfect Daily Grind

If you’ve visited a coffee shop recently or browsed the drinks aisle of your local supermarket, there’s a good chance you’ll have seen bottles of a chilled, tea-based drink for sale called kombucha. While it might be a relative newcomer to the beverage sector, this fermented beverage actually dates back to ancient China and has been enjoyed around the world for centuries.

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Protect your kegs during COVID-19 shutdowns

Sculpture Hospitality

COVID-19 has disrupted more than our businesses at this point – it has disrupted our way of life. As the hospitality industry shuts down in various areas, people are asking what they should be doing to protect their draft systems. Below are some simple actions you can take regarding your draft beer system and how to best protect it for the coming weeks.

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How to Calculate a Restaurant Break-Even Point

Restaurant365

Especially in uncertain times, an important factor in decisions about how to operate your restaurant is your break-even point. Essentially, your break-even point is what sales you need for a certain period of time to not lose money, or “break even.” This is a financial calculation that can help you make critical staffing decisions as well as devise operational plans for your business.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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Why (and How) to Apply Business Intelligence and Data Analytics to Restaurant Technology

Modern Restaurant Management

Business intelligence and data analytics solutions are transforming the restaurant industry. Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. Yet very few restaurants are applying business intelligence and data analytics to the “technology stack” deployed at each location.

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OUR DAILY BREATH: AS OUR KITCHENS SLEEP

Culinary Cues

There is no one to turn on the lights, fire up the ovens, start the groan of hood exhausts, and no one to fill the dish machine tank and three bay sink. Vendor deliveries have ceased, floors remain clean and untouched, and the clock on the wall suddenly sounds off with the ticking of time. The POS printer hasn’t come to life for a week or so; there is no smell of coffee brewing, bacon fresh from the oven, sauté onions and garlic, stock, or 109 ribs being pulled from the slow cooker.

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[Data] The State of Restaurants During the COVID-19 Situation

7 Shifts

The restaurant industry is in flux, and many restaurateurs lack access to the information and resources required to make decisions about their business. 7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. Looking at the data inside the 7shifts labor management platform—from sales activity to staffing and communication—we see serious changes as restaurant owners struggle with reduced sales and increa

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How to Show the Sparkling Cleanliness of Your Business to Reassure Anxious Customers

Ken Burgin

News about the spread of Coronavirus is not good, and people are starting to panic – we need to stand as islands of calm and true hospitality, while taking important precautions. It’s also time to take urgent management action to protect your profitability. You can stand out from the crowd by being spotlessly CLEAN and HYGIENIC. Here are some quick ways to make this obvious to customers.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.