Modern Restaurant Management

JULY 28, 2023

Restaurant operators are always looking for new tools, promotion channels, and advertising options, but they might not be quite sure what they need to say to tempt a potential guest. Before dealing with promotion of any kind, you should determine your restaurant’s base: the value of the establishment, its uniqueness, target audience, and the place that the restaurant occupies in the minds of guests.

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Social Media Events Customer Experience Advertising 419

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money.

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Seating Innovation Marketing Loyalty Program 450

Marketing4Restaurants

JULY 27, 2023

A lot of businesses thrive or die depending on the amount of marketing done. Here are some common mistakes we’ve observed that hinder most businesses: Zero marketing One of the most basic mistakes is simply not doing any marketing at all. Some believe that the product would be enough to carry the name around but that is still lost potential customers.

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Marketing Email Marketing Pricing Specials 98

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron. The article was my first to go viral allowing me to realize that so many chefs and cooks were looking for a structure that defines what it means to be a professional.

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Kitchen Safety Back of House Front of House Food Safety 413

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Modern Restaurant Management

JULY 25, 2023

Artificial intelligence (AI) isn’t new, but suddenly it’s everywhere. Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. We also believe in the fast-paced world of the restaurant industry, Artificial Intelligence (AI) is emerging as a key ingredient for success.

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Customer Experience Customer Service Back of House Pricing 419

Restaurant Technology Guys

JULY 11, 2023

Data holds the key to unlocking the full potential of your restaurant. In our upcoming blog post, we'll explore the transformative power of restaurant analytics. Discover how data-driven decision-making can enhance menu optimization, streamline operations, and drive profitability. Stay tuned for valuable insights on leveraging the latest tools, setting effective KPIs, and harnessing predictive analytics to stay ahead of the competition.

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Blog Technology Menu Operations 147

Tableo

JULY 27, 2023

Struggling to optimise your restaurant’s operations while keeping costs under control? In this guide we will delve into food & beverage (F&B) control methods to help you generate profitability and uphold good standards. So let’s dive in! 1. Understanding F&B control Inventory management, cost control, menu engineering and portion control are just a few of the components of restaurant management that go under the umbrella of F&B control.

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Beverage Food Inventory Waste 75

Wasserstrom

JULY 18, 2023

Managing inventory in the foodservice industry is essential for ensuring profitability. However, theft and shrinkage can be a major problem, leading to significant financial losses. Reducing theft and shrinkage in your restaurant requires systematic planning and the vigilance of a meerkat. Being that, we provide an overview of theft and shrinkage in the context of […] The post Restaurant Inventory Management: Theft & Shrinkage appeared first on The Official Wasserstrom Blog.

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Inventory Management Management Blog 127

Bizimply

JULY 12, 2023

Did you know tipping started in the Roman Imperial Era? Or that tipping can make you understand how satisfied your customers are? Check out those and other curiosities about Tipping Culture in the UK and Ireland. The post <b> The History of Tipping</b>: Some Facts (or Myths) You Should Know About It appeared first on Bizimply.

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Hospitality Management Management 98

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their e

Hospitality 449

Hospitality Customer Experience Customer Service Loyalty Program 449

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Culinary Cues

JULY 23, 2023

Most people don’t get it. Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. Deep inside that crusty exterior, behind the veil of authority, underneath the hard-nosed, sometimes reactionary body of a chef lies a person who is haunted by an unrelenting need to be expressive, do things exceptionally well, and be more self-critical than any writer for the local food column will ever

Guest Recovery 419

Guest Recovery Seasonal Menu Presentation Customer Experience 419

7 Shifts

JULY 8, 2023

Joe Kahn opened the first Condado Tacos in 2014, a stone's throw from the Ohio State University in Columbus, Ohio. And the driving principle behind it was to be the type of place he would work at forever given the opportunity. He joined us on The Pre-Shift Podcast, along with Chris Artinian, President and CEO of Condado Tacos. Kahn: "It was kind of a no-brainer.

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Hiring Back of House Take-out Training 273

EATER

JULY 18, 2023

Restaurant menus can present an awkward challenge for blind people. But it doesn’t have to be that way. Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Blindekuh , or the Blind Cow (the German name for the game of blind man’s bluff ), was wildly popular, and inspired dozens of similar ventures that opened in cities across Europe and around the world.

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Dine-in Restaurant Law Website Management Fine Dining 246

Restaurant Business

JULY 3, 2023

The front- and back-of-house employees are part of what their union representatives say is the area's largest walkout in decades, with 15,000 workers involved.

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Hotels Front of House Back of House 264

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Goliath Consulting

JULY 19, 2023

In this article, we are thrilled to introduce a remarkable new book written by our very own Jay Bandy. With over 30 years of experience in the industry, his new book, “ Keys to Being a Successful Restaurant Leader: A Guide to Skills and Behaviors Restaurant Managers Need to Succeed ” is an incredible resource for aspiring and current restaurant managers seeking to excel in their roles.

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Modern Restaurant Management

JULY 24, 2023

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

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Supplies Sustainability Food Supply Food Safety 419

Culinary Cues

JULY 25, 2023

A young cook once said to me: “Why are you so caught up in this ingredient, it’s just a tomato.” I was dumbfounded, it was hard to form the words that should be easy to say so instead, I just stared at him until he finally turned away and went back to work coring and quartering – just a tomato. I remember returning to my office, closing the door, and taking the time to collect my thoughts before calling him in.

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7 Shifts

JULY 13, 2023

There's no two ways around it. The hospitality industry is becoming digital in every sense. Most notably with how the bills get paid. Restaurant transactions have been moving away from cash and towards electronic forms of payment for years—and that's extending to tips now too. So much so that 84% of restaurant transactions are cashless, according to a recent PYMNTS study.

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Cash Management Back of House Training Management 195

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

EATER

JULY 27, 2023

Casa Bonita. | Hyoung Chang/Getty The “South Park” creators have dumped $40 million into the beloved Colorado restaurant, which is now selectively open, but to what end is still unclear You wanna come on down to where, exactly? If the answer is “unincorporated Park County, Colorado,” an hour or two outside of Denver, great news: Two guys from around there have been making a TV show about it for 26 years and counting.

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Point of Sale Seasonal Menu Website Management Events 246

Restaurant Business

JULY 18, 2023

Consumers drink a lot of coffee, and they drink it all day long. Coffee-based drinks have a place across most dayparts in foodservice settings, according to Technomic’s 2022 Beverage Consumer Trend Report—77% of consumers said that they order coffee for breakfast, 26% order coffee for lunch, 13% for dinner and 26% enjoy coffee as a between-meal snack.

Hotels 246

Hotels Beverage Customer Service Customer Experience 246

Sante

JULY 31, 2023

I travel often as a food and wine writer, eating in high-end restaurants wherever I can find them. I also read my colleague’s writings. Here are some common restaurant fails that are easy to avoid.

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Menu Travel Food Management 246

Modern Restaurant Management

JULY 21, 2023

Jean-Georges Director of Restaurants Vincenzo Decaria was raised in Crotone, Italy surrounded by hotels and restaurants. While studying for a law degree, he worked nights at restaurants and bars. He then started working at a private members club, Café Royal and visited New York for a consultancy job and ended up staying. Decaria has been with Jean-Georges Management for seven years and played a fundamental part in opening many of Jean-Georges’ restaurants including L’Italien and L’Asiatique in M

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Hotels Restaurant Law Hospitality Hiring 418

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

Culinary Cues

JULY 2, 2023

Keep it simple – do it well The word “simple” is so misunderstood. We understand “easy” to mean without much physical, mental, or emotional effort, but “simple” is hard to define because simple in a kitchen can be quite challenging physically, mentally, and emotionally. These words are not synonymous. Brewing coffee is easy, but brewing exceptional coffee is not simple.

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Back of House Seasonal Menu Café Sourcing 418

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. As for how he entered the restaurant business? A three-month consulting gig turned into a six-month gig, which turned into a partnership at a hospitality company in Toronto. In 2019, Falcon looked to open his own space, pulling from his Peruvian heritage.

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Employee Relations Customer Experience Fast Casual Hiring 195

EATER

JULY 14, 2023

For restaurants like Ursula and Provincetown Brewing, doing business means supporting fellow queer service workers and vendors When Eric See was building the new location of Ursula , his hit New Mexican-inspired spot in Brooklyn, he wanted to make it queer. For many restaurants, even those staffed and frequented by queer people, queerness can turn into an afterthought, something that happens to a restaurant later.

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Hiring Food Safety Food Supply Brewery 246

Restaurant Business

JULY 7, 2023

New government data show a decline in the employee head counts of eating and drinking places. Hotels, in contrast, accelerated their hiring.

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Bar Government Hotels Hiring 290

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Cash Management

Sante

JULY 31, 2023

Last June, around 5 p.m. on any given Thursday night I knew exactly what I would be doing.

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Hospitality Management Management Food 246

Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident tha

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Culinary Cues

JULY 14, 2023

These are the most significant words of advice I ever received. I have carried this mantra with me for more than fifty-years, a roadmap to not just success but a model that allows hard working people to sleep at night. It’s a simple directive – no matter what you do, what task you are required to perform, how much you get paid to do it, or who you do it for – approach every task with the same level of commitment to doing it the best you can.

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Cash Management Uniforms Food Supply Café 400

Modern Restaurant Management

JULY 17, 2023

When restaurants, food businesses, and other organizations become ISO certified, they’re showing that they: Prioritize safety, quality, and compliance, following strict guidelines to ensure safe, high-quality foods. Respect their customers and work diligently to earn their trust and loyalty. Are meeting the demands of key stakeholders (including customers, employees, investors, the media, and influencers) who want to align with reputable, ethical, sustainable, humane, diverse organizations

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Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership