Remove Design Remove Influencer Remove Innovation Remove Mobile Ordering
article thumbnail

Customer satisfaction boils down to one thing

ChowNow

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? adults who order from restaurants at least once a month.

article thumbnail

2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 198
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Design a Cafe Floor Plan – A Complete Guide

The Restaurant Times

A well-designed floor plan is the first thing that entices your first-time visitors. A good layout is simple, friendly, and engaging, whereas a bad design may force clients to take a pledge never to return. The following elements are some of the key requirements in a well-designed cafe floor plan: Kitchen. Ordering station.

Design 52
article thumbnail

Navigating the Future Plate: 2024 Restaurant and Menu Trends and the Role of Technology

Squirrel Systems

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. This agility is crucial for staying relevant in a market where culinary innovation is critical.

2024 52
article thumbnail

How to Open a Coffee Shop: The Ultimate Guide

7 Shifts

Design the Floor Plan Layout. Mobile Coffee Shops (Carts and Trucks). You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. Design the Floor Plan Layout. Obtain Permits and Licenses. Create a Menu. Coffee Bars.

License 459
article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 190
article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

2024 216