7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. Early results revealed consistent consumer behavior that should drive online ordering improvements by operators. Suggestive Selling.

Menu 195

Menu Mobile Ordering Online Ordering Website Management 195

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. But as customers flock to apps and drive-thrus for easy ordering, how does it affect their view of your restaurant? adults who order from restaurants at least once a month.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

The Restaurant Times

NOVEMBER 17, 2022

A well-designed floor plan is the first thing that entices your first-time visitors. A good layout is simple, friendly, and engaging, whereas a bad design may force clients to take a pledge never to return. The following elements are some of the key requirements in a well-designed cafe floor plan: Kitchen. Ordering station.

Design 52

Design Café Customer Service Outdoor 52

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 131

2024 Loyalty Program Customer Experience Customer Service 131

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules. Staff Shortages Due to the Pandemic.

Mobile Ordering 201

Mobile Ordering Social Media Online Ordering Customer Service 201

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 155

Fast Casual Front of House Fine Dining Mobile Ordering 155

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. This agility is crucial for staying relevant in a market where culinary innovation is critical.

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2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

Ordering 179

Ordering Technology Mobile Ordering Online Ordering 179

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

AUGUST 18, 2020

According to the Outdoor Advertising Association of America (OAAA), the average vehicle driven 15,000 miles per year will pass in front of nine million other vehicles – a marketing opportunity for food and beverage business owners with mobile operations. And it has gotten people’s attention. ”

Marketing 195

Marketing Front of House Back of House Food Truck 195

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

Mobile Ordering 162

Mobile Ordering Certification Loyalty Program Kitchen Safety 162

Modern Restaurant Management

DECEMBER 21, 2021

Solutions designed to stir up new revenue streams during the pandemic will be further utilized – expect more meal kits, retail or grocery offerings, subscription- or membership-based options from restaurants, beyond special holidays or occasions.

2022 195

2022 Hospitality Brewery Mobile Ordering 195

ChefMod

MARCH 16, 2024

This innovative tool is designed to simplify the way you handle credits from suppliers, giving you a clear, organized view of all your financial transactions. Purchase Order (PO) : Keep track of all your orders, aligning your purchasing with your budget and culinary needs.

Management 52

Management Management Mobile Ordering Demo 52

Focus POS

APRIL 28, 2020

Here are some of the biggest developments: Mobility. As the world switches from analog to digital and from stationary to mobile, business is following suit. Mobile POS is being increasingly adopted by restauranteurs for its revenue- and productivity-boosting capabilities. Data Access. Leveraging the Right Technology.

Point of Sale 136

Point of Sale Mobile Ordering Online Ordering POS 136

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco. One size doesn’t fit all.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Ordyx

APRIL 25, 2019

Technology and an ever-increasing customer demand for convenience and outstanding customer service have led to the creation of innovative new ways designed to help restaurateurs keep up with that demand. Online Ordering Online ordering has become a byword for customer convenience among many restaurateurs.

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

7 Shifts

JULY 16, 2021

Design the Floor Plan Layout. Mobile Coffee Shops (Carts and Trucks). You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. Design the Floor Plan Layout. Obtain Permits and Licenses. Create a Menu. Coffee Bars.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

NOVEMBER 29, 2019

But there are also some areas where innovation is needed. This might mean weaving elements of fast-casual dining into your design. A Forbes report detailing an interview with industry expert Jason Clampet highlighted the growing move toward spaces designed for Instagram users. It could also include using minimalist concepts.

Fast Casual 204

Fast Casual Equipment Small Business Mobile Ordering 204

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Digital innovations remain the leading factor in changing the way people make and receive payments. The Future of POS.

POS 121

POS Cash Management Point of Sale Mobile Ordering 121

ChowNow

OCTOBER 19, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. How do we move forward from this? The answer lies in technology.

Fine Dining 195

Fine Dining Technology Front of House Sustainability 195

Future Food

JUNE 27, 2023

What happens on the ground plane, sets the scene for the building’s uses and themes by providing a vision of energised people places, inspired design, considered placemaking with modern, healthy and on trend food and beverage. Utilizing technology can streamline operations and improve the overall experience.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

ChowNow

OCTOBER 18, 2023

With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. contactless payment, mobile ordering, text on arrival for seating).”

Hospitality 206

Hospitality Technology Mobile Ordering Food Safety 206

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 188

2021 Fast Casual Mobile Ordering Guest Recovery 188

Modern Restaurant Management

AUGUST 4, 2020

With revenue down, millions of workers laid off and countless eateries closed – many of them permanently – experts anticipate the operational strategy going forward to be driven by innovation and methods for doing more with less. As they complete their transactions, staff sets orders on the counter for retrieval.

Cash Management 197

Cash Management 2003 Mobile Ordering Customer Service 197

Social Hospitality

SEPTEMBER 27, 2018

Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service. What emerging and innovative technologies are changing the restaurant industry? Starbucks introduced voice ordering support through their mobile app in 2017.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Webinar 196

Webinar Mobile Ordering Loyalty Program Online Ordering 196

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Maintaining a distinct separation between front-of-house and back-of-house.

Front of House 206

Front of House Back of House Online Ordering Kitchen Safety 206

Modern Restaurant Management

DECEMBER 9, 2020

That path lies in innovation and adaptation, both of which restaurants have demonstrated in spades. These services are designed to supplement transactional purchases with recurring revenue of subscription loyalty programs, which is obviously critical in these uncertain times. Reinforcing Revenues.

Loyalty Program 192

Loyalty Program Customer Service Consumer Goods Online Ordering 192

OneDine

SEPTEMBER 5, 2023

Servers can easily submit orders from the tablet and when it’s time to pay, conveniently drop the tablet at the guest’s table to complete payment without the awkwardness that comes from a typical tablet payment scenario. User-Friendly and Easy to Train OneDine OTG stands out for its intuitive design and user-friendly interface.

Mobile Ordering 52

Mobile Ordering POS Customer Experience Customer Service 52

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 120

Online Ordering Hospitality Leadership Design 120

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

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Franchise Franchising 2020 2021 201

Open for Business

APRIL 9, 2024

For example, suppose your loyalty program offers extra rewards for ordering a combo or specific add-ons. Many restaurants build this type of loyalty rewards program into their mobile apps to easily track transactions and dollars spent. Tiered loyalty programs Tiered loyalty programs let guests unlock new benefits the more they spend.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Aaron Allen & Associates

DECEMBER 8, 2023

Here are some of the questions (not in any particular order) the best C-suite executives we know are asking themselves and their organizations. What should we be doing about emerging disruptive forces in delivery, drive-thru, self-ordering, and mobile optimization? 1 – How Do We Grow in the Current Markets?

Mobile Ordering 105

Mobile Ordering Technology Sustainability Food Order 105