Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Many sidewalks slant out toward the street. Allow employees to take water breaks. Thankfully, outdoor dining is less expensive to build out.

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Outdoor Fine Dining Dine-in FOH 508

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. If weeknights are for riffing, Sunday nights are our time to go by the book, giving us a chance to test out our ample cookbook collection. Going out for date night costs more now, increasing the pressure to make it worth it.

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Back of House Take-out Specials Reservations 165

Modern Restaurant Management

SEPTEMBER 18, 2020

“There’s a definite connection between superfoods and our immune system,” said Tara Gidus Collingwood, founder of Diet Diva, a nutrition consulting company that advises restaurants, senior executives and professional athletes across the U.S. It has resulted in a huge shift in dining consciousness.

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Food Truck Outdoor Food Safety Dine-in 508

Modern Restaurant Management

OCTOBER 31, 2019

Strong enough to take the risk and I commend you!, Allow Customers to Make Reservations Online. Adding a simple widget like Open Table’s Make a Reservation for customers brings several advantages. More content at a person’s fingertips can definitely drive sales and drive interest. Promotional Video.

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SEO Social Media Email Marketing Point of Sale 318

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

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Online Ordering 2024 Website Management 2023 508

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. and keep them.

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Fine Dining Reservations Seating Online Ordering 300

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

Social Media 370

Social Media Email Marketing Loyalty Program Website Management 370

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. There’s a wide range of options available that take the entire process online. If your lowboy refrigerator goes out while you’re out, you can know about it.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Or maybe the answer just keeps shaking out in one direction.

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Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

JULY 24, 2020

If they are paying their workforce, they most definitely are doing so with a reduced headcount. Companies depend on the strength of their balance sheet and reserves and in a situation as severe as the pandemic, it may have made more business sense for them to hold on to the PPP funds received.

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Employee Relations Food Supply Government Small Business 537

Culinary Cues

MAY 17, 2023

We have become somewhat immune to what greatness is and what it takes to reach it. How do you jump out of bed in the morning and push yourself to be extraordinary, when extraordinary is pretty ordinary? Expectations and definitions are important – so are rewards given and accolades pronounced publicly. We need to up the ante.

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Small Business Take-out Café Definition 474

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. And take time clocking data from your POS and send it right to your payroll provider for easier processing. All of this (and more!) is possible with a great POS.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. Enhancing the Online Guest Experience : Attracting new customers was cited as one of the most common obstacles to business growth.

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2025 Loyalty Program 2024 Back of House 221

7 Shifts

FEBRUARY 15, 2022

We wanted to take a look back and highlight some of our favorite moments during our first season. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. It's, it's definitely more true now than it ever has been.

Social Media 448

Social Media Hiring Website Management Hospitality 448

EATER

JANUARY 28, 2021

I would take it over several highly ranked Michelin-starred restaurants that I’ve been to any day,” Tamez says. By the summer, Tamez was dining out again, alfresco, limiting his visits to just a handful of restaurants, including Uni. Then, of course, there’s the Chiang Mai duck carnitas. “I

Hotels 343

Hotels Fine Dining Dine-in Front of House 343

Embrace the Suck

JUNE 18, 2021

Working on the right things, in the right order, what to focus on now, and what to hold off until later, can mean the difference between success and burn out. 60% of restaurants don’t make it past their first year and 80% go out of business within five years. They are definitely thriving as opposed to just surviving.

Leadership 354

Leadership Small Business Coaching Marketing 354

Modern Restaurant Management

JUNE 17, 2021

Construction is expected to take place throughout the summer, with a potential opening date in late August. The Mexican quick serve segment is definitely the place to be,” said Dejbakhsh. “The food at Taco John’s was definitely a differentiator as I was doing my research in the industry.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

EATER

APRIL 13, 2022

Helen Cho didn’t originally set out to work in food television, but not long after she left film school, she found herself working on some of the industry’s most important docu-travel shows. She became showrunner and executive producer on the new HBO Max series, Take Out with Lisa Ling , which premiered in January 2022.

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Travel Food Take-out Hiring 348

7 Shifts

NOVEMBER 17, 2020

Explain why your restaurant uses employee evaluation forms Don’t forget to tell staff why you use employee evaluation forms: to track their performance, point out areas for improvement, and make decisions about promotions and pay raises. Ask them to fill out these sections, and then give you, their manager, the form.

Point of Sale 370

Point of Sale Download Communication Reference 370

EATER

APRIL 28, 2025

By the time I got acquainted with the yeasted, swirly bread, I figured it was just easier to buy a loaf than figure out the intricacies of baking one myself. Its sort of like an insurance policy against a dried out dough. You know that yeast flavor, it just takes time to develop. I then cut it in half lengthwise.

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Uniforms Insurance Take-out Definition 170

7 Shifts

NOVEMBER 5, 2019

Google My Business is a free tool you can use to manage your Google Search and Google Maps presence without taking potential customers to a website or a listing account. It helps to cut the customer’s path to your contact information, offers, reservations, and more. Halal food. Vegan and vegetarian options. Gluten-free options.

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

EATER

OCTOBER 15, 2020

While there were still several weeks left before autumn, there was a creeping cold in the upper Midwest over the holiday weekend, a reminder to everyone that, before you know it, it’ll be time to pull out parkas and trade noisy window air-conditioning units for hissing furnaces. And he wonders how this will play out as the season changes. “I

Outdoor 363

Outdoor Seating Small Business Customer Service 363

Modern Restaurant Management

AUGUST 19, 2020

" Take a listen here to learn about Scott Patterson's entrepreneurial venture into the world of coffee and reach out to Castiglia with any topic or guest suggestions at bcastiglia@modernrestaurantmanagement.com. The user has full control over their account and can opt out of the secure service at any time. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

EATER

OCTOBER 30, 2020

Brenna Houck, based in Detroit : “A lot of places [in Michigan] have also installed takeout windows, which is kind of an easy way to do grab-and-go stuff if you're on foot and take it to a park bench and eat if you're outside. Then you’ve still invested these thousands of dollars in this equipment that you no longer can use.

Food Truck 259

Food Truck Outdoor Back of House Seating 259

EATER

MAY 9, 2022

Why go out if you aren’t going to dress up? After two years of inside time, how do we dress to go out these days? The contrast makes for an environment where diners feel right at home, if home takes months of scouring reservation apps to get into and is also where they throw damn good parties. Rita: I would say so.

Definition 246

Definition Casual Take-out Design 246

EATER

NOVEMBER 8, 2023

The tablescape, a concept once reserved for prop stylists and wedding planners, has lost its fuss. Her customers are beginning to view dressing their homes in a way they once reserved for their wardrobes. I mean, just saying it out loud, it sounds so antiquated.” The way we approach both is changing.

Entertainment 312

Entertainment Social Media Dine-in Design 312

EATER

MAY 20, 2022

Businesses are more reliant on Instagram than ever — which means more pain when they get locked out One day in March, the pastry chef Bronwen Wyatt was posting a picture of one of her signature squiggle-decorated cakes on Instagram when she was suddenly logged out of her account. Immediately, she turned two-factor authentication on. “It

Email Marketing 293

Email Marketing Guest Recovery Point of Sale Social Media 293

SpotOn

JUNE 17, 2025

But if you're still on the fence about implementing online food ordering software at your establishment, take a look at some of the latest stats from the National Restaurant's Association's 2025 State of the Restaurant Industry Report. An online ordering system is table stakes for every restaurant these days.

Online Ordering 82

Online Ordering Ordering Website Management Point of Sale 82

Modern Restaurant Management

NOVEMBER 11, 2019

Knowing that food and beverage can be an incredible asset for hotel brands, setting them apart in a sea of options available to today’s savvy traveler, SevenRooms set out to uncover which elements would encourage travelers to stay at a certain hotel. The acquisition is expected to close during the fourth quarter of 2019.

Travel 297

Travel Food Hotels Loyalty Program 297

EATER

MAY 5, 2021

What you won’t see, however, are selfies with princesses, masked-up hugs with Pixar characters, or sparklers coming out of Mickey Mouse’s mitts. Due to COVID-era capacity restraints, you’ll need both admission and a theme park reservation to enter Walt Disney World theme parks. FYI: The reservations are free.).

Mobile Ordering 246

Mobile Ordering Hotels Reservations Outdoor 246

EATER

FEBRUARY 28, 2022

A hard-to-get reservation is simply a record for access to a table, and getting tables at in-demand restaurants has become a valuable commodity, so much so that finance bros recently tried to create a secondary market for them. Plans include a cocktail lounge, fine dining restaurant, intimate omakase room, and outdoor space.

Fine Dining 345

Fine Dining Dine-in Customer Experience Food Supply 345

EATER

OCTOBER 26, 2022

Portlanders keep things casual at Phuket Cafe, Akkapong Earl Ninsom’s newest Portland, Oregon hit Welcome to Best Dressed , an Eater series where restaurant diners show and tell what they’re wearing out to dinner, from the small details to the splashy pieces — and how they approached getting dressed for each spot’s specific scene.

Definition 246

Definition Take-out Casual Online Ordering 246

Modern Restaurant Management

AUGUST 5, 2020

The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. “The bites are baked just right; choose a dip then take a sip! Eating out has changed and consumers are looking for a safer, contactless dining experience. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Restaurant Clicks

OCTOBER 23, 2021

Make a Reservation. Reservations are best, with each day going live at ten PM fourteen days ahead of time. Walk-ins can be seated but usually take longer. Sadly, this place is only available for dinner, and you may have to make reservations long ahead of time. Make a Reservation. Make a Reservation.

Fine Dining 139

Fine Dining Online Ordering Reservations Seasonal Menu 139

EATER

DECEMBER 15, 2023

But there’s definitely a growing interest in doing Korean barbecue differently with a focus on the quality of ingredients. In Korea, it was once reserved for royalty, beginning in the Goguryeo era (37 BCE to 668 CE). We’re not reinventing the wheel here,” Cho says. As ubiquitous as Korean barbecue is in the U.S.

Fine Dining 300

Fine Dining Dine-in Customer Experience Definition 300

Restaurant Clicks

SEPTEMBER 29, 2021

I went out and scoured the city high and low to find out who has the greatest steak, and I did not come back empty-handed. No other places in the city compare to the ones listed below, so go ahead and check them out to find your new favorite steak spot. Make a Reservation. Make a Reservation. Cowford Chophouse.

Front of House 148

Front of House Reservations Back of House Hotels 148

Restaurant Clicks

OCTOBER 30, 2021

There are plenty of things to do there, like take a long walk over the iconic Golden Gate Bridge, see their friendly resident sea lions, or take a walking tour of the city. If you’re in the mood for a cocktail after a day of sightseeing, make sure that you check out one of these famous watering holes. Make a Reservation.

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Sports Bar Definition Food Order 135