Ken Burgin

FEBRUARY 24, 2020

This should resonate with people in hospitality – by definition most of us have to be ‘out there’ with the public and promoting the next event, tomorrow’s lunch or just an extra round of coffees. There are many simple ways you can stand out as someone with interesting insights and ideas – a thought-leader.

Take-out 78

Take-out Definition Small Business Customer Service 78

Sling

JUNE 5, 2020

You can do this while interviewing prospective employees, or even during the performance review of a long-time team member who is reaching out for more responsibility. After analyzing your organizational strategy, it’s time to take stock of your business’s current human resources. So instead of reading about it, why not try it out?

Definition 88

Definition Employee Relations Recruiting Communication 88

Culinary Cues

MAY 3, 2023

What is the definitive difference between good and incredible pizza? They are out there. People will pay for quality – are you willing to invest the time to find out? It takes time, effort, knowledge, passion, hard work, great raw materials, and total commitment to make outstanding bread – respect this. OUTSTANDING BREAD!

Food Truck 467

Food Truck Customer Experience Food Supply Take-out 467

Culinary Cues

DECEMBER 12, 2021

HOWEVER, this cannot take the chef or cook away from the primary duty of engagement with food, understanding the history and traditions associated with cooking, and being elbow-to-elbow with his or her kitchen team. Now – down to the attributes of a cook for the ages – the cook who stands out as timeless and always to be admired and followed.

Restaurant Law 391

Restaurant Law Education Definition Social Media 391

7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. This definition lines up with The U.S. Colorado isn’t making life easy on restaurateurs. Who is considered a tipped worker? per hour in tips in a given workweek.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2024 221

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

DECEMBER 6, 2023

Tip laws differ from national standards in some areas, and staying on top of potential changes as bills make their way through the legislative process takes time and energy. This definition lines up with The U.S. Colorado isn’t making life easy on restaurateurs. Who is considered a tipped worker? per hour in tips in a given workweek.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2024 195

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. This means employers can take a tip credit of up to $5.12

Restaurant Law 221

Restaurant Law Tip Distribution Cash Management Customer Service 221

Culinary Cues

OCTOBER 11, 2022

Moving forward in search of doing something meaningful and growing your position into a career may require some adjustments and a definite plan. We can always find things to disagree with and people who frustrate us, but very little good ever comes out of this approach. Just when you think you are there – push it out a little further.

Leadership 381

Leadership Fine Dining Workshop Training 381

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. This means employers can take a tip credit of up to $5.12

Restaurant Law 195

Restaurant Law Tip Distribution Cash Management Customer Service 195

Modern Restaurant Management

APRIL 23, 2024

With Sexual Assault Awareness Month (SAAM) in April, it’s time to develop new policies and take a harder look at existing ones. Definition of sexual harassment in the workplace Your policy must include a clear definition of what constitutes sexual harassment. Explain the process and potential outcomes.

Insurance 98

Insurance Restaurant Law 2024 Brewery 98

Culinary Cues

MAY 17, 2023

We have become somewhat immune to what greatness is and what it takes to reach it. How do you jump out of bed in the morning and push yourself to be extraordinary, when extraordinary is pretty ordinary? Expectations and definitions are important – so are rewards given and accolades pronounced publicly. We need to up the ante.

Small Business 430

Small Business Café Take-out Definition 430

Modern Restaurant Management

APRIL 4, 2024

She dives into the real definition and actions required to achieve sustainability from the environmental to the societal to the economical. The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on.

Sustainability 172

Sustainability Book Waste Food Supply 172

7 Shifts

DECEMBER 12, 2023

It lays out worker protections and labor standards across every industry. But the FLSA also states that when a state or local municipality has different labor laws, whichever is more generous to the worker takes precedence. per hour and earns $185 in tips, that would only average out to $12.04 is a definite no-go.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Culinary Cues

JULY 23, 2020

Let there be no question that strength that also demeans, discounts, segregates, disrespects, and undermines others is actually the definition of underlying weakness. Chefs, by the definition of the role, are leaders of a team, the face of a kitchens integrity, and the role model for others to follow. Grace in Business.

Leadership 410

Leadership Definition Employee Relations Training 410

7 Shifts

OCTOBER 28, 2021

Not surprising, as it has been reported on consistently, recruiting employees is the top concern for restaurants in fall of 2021, after Coronavirus shook up our economies and our definitions of success. Much like it would be if you only listed your restaurant on Yelp or Google Maps and relied on your customers to find out about you.

Recruiting 370

Recruiting Technology Hiring Consumer Goods 370

7 Shifts

DECEMBER 12, 2023

It lays out worker protections and labor standards across every industry. But the FLSA also states that when a state or local municipality has different labor laws, whichever is more generous to the worker takes precedence. per hour and earns $185 in tips, that would only average out to $12.04 is a definite no-go.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

It lays out worker protections and labor standards across every industry. But the FLSA also states that when a state or local municipality has different labor laws, whichever is more generous to the worker takes precedence. per hour and earns $185 in tips, that would only average out to $12.04 is a definite no-go.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Transact

OCTOBER 25, 2022

We’re definitely the same as everyone else in that we’ve had to find ways to do more with the same or fewer team members.”. As Everett points out, the automated printing of labels also ensures that the back-of-house team isn’t wasting time writing out dozens of labels per day. “A By Charlie Pogacar, QSR Magazine.

Sports 147

Sports Bar Back of House Food 147

EATER

SEPTEMBER 21, 2023

But disability definitely added an extra, sinister layer to it. I have to take up more space because I obviously [have] extra stuff with me. It sucks right now to be you with this injury, but there are people who’ve been dealing with this since they hopped out of the womb. Again, it takes me a lot to get out to that class.

Definition 137

Definition Book Social Media Take-out 137

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. Enabling customers to make an informed decision when they are ordering their food is definitely half the battle.

Customer Service 160

Customer Service Dietary Restrictions Delivery Online Ordering 160

EATER

OCTOBER 11, 2023

I’m tempted to lie and tell her we just sold out, but instead I explain the Bananas Foster — caramelized bananas flamed with dark rum over house-made banana-buttermilk ice cream — the restaurant’s most popular dessert. A perfectly executed Bananas Foster takes about three to four minutes to prepare. But she isn’t listening.

Fine Dining 132

Fine Dining Mobile Ordering Dine-in Definition 132

Perfect Daily Grind

JUNE 8, 2022

Read on to find out what they said. In the simplest definition, deforestation is the removal of trees to increase land area for agricultural and commercial purposes. However, without specific data that indicates where, when, and how deforestation is happening, it’s difficult for industry professionals to take steps to prevent it.

Food Supply 148

Food Supply Sustainability Agriculture Supplies 148

Modern Restaurant Management

NOVEMBER 3, 2022

To help you out, here's what this SEO expert has to say. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service.

Email Marketing 190

Email Marketing Customer Service Website Management Customer Experience 190

Modern Restaurant Management

JANUARY 23, 2024

What is your take on Restaurant Brands International (RBI) buying out Carrols, it’s largest franchisee? It’s definitely a big and bold move to make for any brand, but with full faith in their new direction, I’m sure they will see success. Were you surprised? Why is this happening now?

Leadership 98

Leadership Consumer Goods Customer Experience Franchise 98

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. Simplified Menus.

2022 214

2022 Customer Service Online Ordering Website Management 214

EATER

MARCH 19, 2024

Chefs sometimes call these “modern” takes on brasseries and bistros, largely because they diverge from the traditional French definitions. Some take a more playful approach — at D.W. You bring friends from out of town. And you can get jambon baguettes at both D.C.’s s La Bonne Vache and Petite Cerise.

Food 96

Food Fine Dining Seasonal Menu Dine-in 96

EATER

JANUARY 18, 2024

The best of this new generation of “seltzer-ish,” sorta-“healthy,” definitely non-alcoholic drinks No longer just limited to the age-old debate over Coke versus Pepsi, the soda aisle is now exploding with options making all sorts of promises. Whether or not any of that’s actually true, these drinks taste good enough to take a chance.

Beverage 86

Beverage Definition Social Media Consumer Goods 86

Perfect Daily Grind

MARCH 12, 2023

This is when producers purposefully introduce other ingredients when processing coffee so that the green beans absorb or take on certain sensory attributes. Read on to find out what they had to say. There are no formal industry terms for these coffees, so definitions are largely down to personal opinions.

Definition 167

Definition Article Point of Sale 2015 167

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

2024 191

2024 Online Ordering Website Management 2023 191

Modern Restaurant Management

MARCH 4, 2022

This has been invaluable, but any ‘card not present’ (CNP) transaction, in which there isn’t a member of staff taking a payment directly from a customer, opens up restaurants to fraud. Because ‘ransomware as a service’ is taking off so rapidly the barrier for entry for these type of attacks is much lower.

Customer Service 234

Customer Service 2022 Food Order Delivery 234

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Make the Most Out of Data. Basically, both sides benefit from new technology.

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. Local SEO takes all the above tactics a step further to optimize for a specific geographical location. Another great opportunity to boost local SEO is when customers leave reviews.

SEO 182

SEO Social Media Website Management Online Ordering 182

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. On our first day, we had a line out the door of guests and ran out of oysters to sell. It was definitely a learning experience for myself and the rest of the team as we banded together to turn this hectic situation into a positive one.

Back of House 178

Back of House Front of House Communication FOH 178

Restaurant Clicks

OCTOBER 30, 2021

There are plenty of things to do there, like take a long walk over the iconic Golden Gate Bridge, see their friendly resident sea lions, or take a walking tour of the city. If you’re in the mood for a cocktail after a day of sightseeing, make sure that you check out one of these famous watering holes. Make a Reservation.

Sports 111

Sports Bar Definition Food Order 111

Perfect Daily Grind

FEBRUARY 14, 2023

When carried out effectively, a circular economy minimises environmental impact. To find out more about a circular economy model in coffee, I spoke with Mark Zhou, founder of sustainable packaging company MTPak Coffee. Read on to find out what he had to say. Then learn more here and fill out the application form here.

Recycling 171

Recycling Compost Sustainability 2050 171

EATER

AUGUST 23, 2023

I had to definitely lean into Eater LA to try to figure out where I was getting food. Going out to eat in New York versus Los Angeles is a splurge, whereas I feel like you can go out to eat in LA every night and it’s not going to break the budget for the month, even at beautiful, really incredible restaurants.

Reservations 73

Reservations Back of House Definition Social Media 73