Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Customers are responding favorably to menu changes that offer more variety.

2024 294

2024 Mobile Ordering White Paper Food Order 294

EATER

FEBRUARY 24, 2021

Footage from a nearby security camera showed a person slowly driving a white pickup truck down the street by McGillin’s outdoor dining setup, which is a block and a half away from the pub. Left with fewer heaters, restaurants are unable to accommodate as many outdoor customers. It was after 1 a.m.

Outdoor 284

Outdoor White Paper Back of House Insurance 284

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. Things could sour quickly, and the customers often left frustrated and hungry. Shutterstock. an hour in some states.

Mobile Ordering 328

Mobile Ordering Customer Service Food Order Online Ordering 328

EATER

JANUARY 8, 2021

Tacos de birria came with chopped white onions and cilantro topped with salsa de chile de árbol, or birria en caldo (soup). These were white, Asian, African-American, Armenian employees that told us they had something they’d never tried, and they loved it.”. And you’d better be done by 1 p.m

Food Truck 363

Food Truck White Paper Back of House 2018 363

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers ” The Digital Divide.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 27, 2024

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. The white paper also finds that a Michelin Star can be a serious boon to restaurants, too.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 For customers, they are a given. percent at hotels.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

MAY 7, 2021

Featuring a palette of white adobe and rustic colors, longtime guests will immediately recognize the difference with warm colors balanced with colorful Mexican features. Clean Juice® released its 2021 first-quarter financial report showing strong continued growth and new accolades from the quick-service restaurant industry.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

EATER

JUNE 29, 2022

Consider the bucket’s design: the cylindrical shape, the waxy exterior, the white paper top with four small half-moon openings — there, ostensibly, to let air and moisture escape and keep the chicken as close to its post-fryer crispness as possible. The bucket is interchangeable for at-home, outdoor, or in-car eating.

White Paper 246

White Paper Fast Casual 2004 2000 246

Modern Restaurant Management

FEBRUARY 25, 2020

.” With 15 locations in six markets across four states, Condado resonates with a broad audience through its come-as-you-are vibe and emphasis on delivering high-quality food and service. Customers still line up for Puritan ice cream, and crowd into booths for American comfort food and Greek classics.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

SEPTEMBER 3, 2019

There are the long hours on your feet, the unexpected rush of diners, the last-minute callouts, and the customers you just can't seem to please. The way you greet customers, your payroll system, what to wear to work, and how to open and close could all be very different from what they're used to.

Sports 284

Sports Training Fine Dining 2017 284

EATER

APRIL 1, 2021

We’re making whey protein, which many people already are familiar with as the sort of white powder that comes from milk and is the best in class in terms of nutrition for muscle recovery and helps with stunted growth and malnutrition,” says Perfect Day CEO and co-founder Ryan Pandya. They don’t know that there’s so much out there,” Grob says.

Food Order 359

Food Order Book 2015 Point of Sale 359

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Ultimately, as the next step in their career, many baristas try to move into roasting – an option which seems logical on paper. But this may not always be the case. What about soft skills?

Education 205

Education Point of Sale Training Website Management 205

EATER

AUGUST 11, 2021

The shakers were like nothing else I’d seen on Instagram, where brands like Le Creuset and Great Jones battle for customers with minutely differentiated kitchen basics in solid colors. Like any trendy vintage store, she curates her selection, making vintage-hunting less of a schlep for her customers. But there are clear advantages too.

Social Media 246

Social Media White Paper Design Customer Service 246

EATER

MAY 28, 2020

For women and people of color in the restaurant industry, who are all too often refused the opportunities and resources that their white male counterparts enjoy , the pop-up model serves to democratize the cooking and sharing of food. Solomon Johnson prepares for dinner service. So now I have negative money in my bank account.

Front of House 256

Front of House Kitchen Safety Events Dine-in 256

Indoor Media

MAY 28, 2020

A successful advertising investment should return 4-5 times your initial investment and drive increased business from both new and existing customers. Customers need to see your ad more than once. Smith believed customers needed to see an ad twenty times before they purchased a product! How often will people see your ad?

Advertising 143

Advertising Coupons White Paper Back of House 143

Hot Schedules

DECEMBER 6, 2019

Employees have better shifts and the guests experience the best-possible level of service. Restaurants that manage their prep planning are able to have the right products and labor available, so they can meet customer demand. They will be more efficient in their prep work, and better equipped to meet customer demand.

White Paper 109

White Paper Inventory Employee Relations Download 109

Perfect Daily Grind

SEPTEMBER 16, 2022

The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers. The scheme aims to recycle around half a billion paper cups in the first two years. Monin launches low-sugar white tea concentrate. WatchHouse also aims to expand its coffee subscription service.

2022 174

2022 Café Seminar 2023 174

Restaurant Clicks

DECEMBER 3, 2021

Choices include crispy shrimp, teriyaki chicken, and mixed tempura, all served with gyoza, a California roll, and your choice of fried rice or white rice. If you can’t reserve a seat in the small dining room, Bai Sushi has a fast and budget-friendly take-out and delivery service. Order Online. sixmugyeah).

Fast Casual 133

Fast Casual Fine Dining Online Ordering Seasonal Menu 133

BNG Point of Sale

OCTOBER 15, 2021

Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. mPOS technology provides several advantages to store owners, managers, sales employees and customers. Customers are increasingly want businesses to offer digital receipts.

Retail 98

Retail POS Point of Sale Mobile Ordering 98

SpotOn

FEBRUARY 4, 2025

You may want to leave these off your paper menus and make them accessible by QR code , through your servers, or on a chalkboard. While you want to keep the same fonts consistent throughout the menu, changing the color or bolding the text of more profitable menu items can help grab your customers' attention.

Design 52

Design Menu Seasonal Menu Social Media 52

Deliverect

AUGUST 15, 2020

They might be at home on a laptop, out and about on their smartphone, or using a third-party delivery service. If you want to compete in today’s bustling marketplace, you need to be reaching customers through as many channels as possible. POS providers offering ordering services. Here are the biggest players by category.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Open for Business

MAY 19, 2023

Automations help restaurants do more with less So far, automation—using tech to streamline operations—has mostly been used for things that happen before the meal, like digital waitlists and self-service order kiosks. Digital kitchen display systems could make paper tickets obsolete.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

Hot Schedules

JANUARY 29, 2020

Plus, making sure information is easily accessible helps deliver a positive customer experience. During a busy service, a seemingly innocuous question: “do you know if this has sesame in it?” With a filtered view, your potential customers can select specific ingredients to avoid. In fact, each year, 200,000 people in the U.S.

Allergens 78

Allergens Food Food Safety Kitchen Safety 78

Ken Burgin

JANUARY 13, 2019

Collecting Customers – detailed information about current and future customers is ever more important, and trend-setting operators use new methods to do this. New Profit Channels – there are many questions about the real profits from delivery services. This is not about dumbing-down or going back to pen and paper.

2019 60

2019 White Paper Online Ordering Website Management 60

Indoor Media

JULY 5, 2021

Whether you’re starting from scratch or pivoting, there are a few crucial steps. Location Where is your business located in relation to your potential customers? Maybe you’re opening up in an area with many nightlife spots but not many full-service restaurants. Counter service or sit-down? Is it downtown?

Marketing 78

Marketing Advertising White Paper Customer Service 78

Hot Schedules

JANUARY 14, 2020

Future recurring revenue is also less likely if customers are unhappy. The time and effort required to deliver exceptional customer service varies by table. Download our complimentary Science of Scheduling white paper. Team members take the brunt of the stress, and turnover rates increase. The main challenge?

Employee Relations 78

Employee Relations Download White Paper Allergens 78

Hot Schedules

MARCH 26, 2019

As you may imagine, disengaged employees deliver mediocre or negative customer experiences. And, they are empowered to go the extra mile for guests, delivering outstanding customer experiences and driving sales. Gallup reports turnover rates as high as 150% in quick-service restaurants and 103% for hourly staff in full-service brands.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Qu

AUGUST 22, 2023

To provide proof in the pudding, we provided quotes from our customers based on each benefit below. It ensures that enterprise restaurants never need to compromise when choosing services for their tech stack. Vendor lock-in caused by complex custom integrations is a thing of the past.

POS 52

POS Customer Service Mobile Ordering White Paper 52

Qu

AUGUST 22, 2023

To provide proof in the pudding, we provided quotes from our customers based on each benefit below. It ensures that enterprise restaurants never need to compromise when choosing services for their tech stack. Vendor lock-in caused by complex custom integrations is a thing of the past.

POS 52

POS Customer Service Mobile Ordering White Paper 52

RGU

JANUARY 1, 2020

Content marketing dominates small business marketing strategiesNow: Inbound marketing dominates small business marketing strategiesToday’s buyers are even smarter and more savvy when it comes to purchasing products and services. Most small businesses have plenty of satisfied customers. We don’t want to be sold.

Small Business 52

Small Business Marketing Email Marketing Mobile Ordering 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant Clicks

NOVEMBER 26, 2021

Dining at Alinea is a once-in-a-lifetime experience wherein the food, atmosphere, and service are less like a fine-dining restaurant and more like a trip to the theater. I recommend the pistachio pizza with fior di latte, sausage, pistachio cream sauce, and basil as a white-based pizza. Make a Reservation. Qing Xiang Yuan Dumplings.

Fine Dining 136

Fine Dining Seasonal Menu Online Ordering Food Order 136

The Food Corridor

NOVEMBER 3, 2021

When it comes to building your brand, creating awareness about your business, and ultimately getting new customers into your shared kitchen or commissary, a small investment of time and effort can pay off massively. A lead is a potential customer that you are targeting. How Essential is Commercial Kitchen Marketing? Testimonials.

Marketing 52

Marketing Email Marketing Social Media Website Management 52

Restaurant Clicks

SEPTEMBER 3, 2021

There is a sweet and savory crepe menu and the option to customize a crepe by choosing your favorite ingredients. They are a bakery with custom cakes and pastries with a unique brunch menu that utilizes their freshly baked bread, pastries, and bagels. Vegans can enjoy a seitan cheesesteak with a creamy white sauce and fries.

Online Ordering 78

Online Ordering Café Seasonal Menu Food Order 78

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. Joining forces with Uber will continue that mission as we continue to build Postmates while creating an even stronger platform that brings this mission to life for our customers.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 4, 2020

Looking at data sources that include foot traffic data and credit card translation data, the paper analyzes restaurant demand in every county in the U.S. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. percent demand decline.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364