Modern Restaurant Management

FEBRUARY 9, 2024

The world of food franchising has been a catalyst for pioneering innovations that have had a ripple effect across multiple industries. After all, the McDonald brothers, with the pivotal support of Ray Kroc, changed our approach to franchising altogether. However, most companies’ communication efforts stop there.

Communication 164

Communication Franchise Franchising Leadership 164

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” The company already signed nine franchise licenses with three new franchisees. PJ’s Coffee offers a proven franchise structure with strategic corporate support.

Franchise 121

Franchise Franchising Catering Online Ordering 121

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Improved customer engagement and convenience. The question then arises: how do they manage to support their growing franchise network efficiently and effectively?

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. Improved customer engagement and convenience. The question then arises: how do they manage to support their growing franchise network efficiently and effectively?

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Modern Restaurant Management

JUNE 6, 2024

The company's Energy as a Service (EaaS) holistic offering is designed to improve the overall building environment, including air quality, functionality, aesthetics, and comfort for customers and employees. How can sustainable practices improve customer satisfaction?

Sustainability 98

Sustainability Fast Casual Customer Service Technology 98

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 111

Franchise Franchising Loyalty Program Kitchen Safety 111

Modern Restaurant Management

OCTOBER 10, 2023

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. For franchise owners, maintaining uniform excellence across all outlets is key. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

Loyalty Program 154

Loyalty Program Franchise Franchising Social Media 154

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. Are some doing well and others not so?

2023 182

2023 Franchise Franchising Employee Relations 182

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal. . "My

Franchise 90

Franchise Franchising Loyalty Program Book 90

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Giorgio Minardi. ” Rex's Ready to Grow.

Franchise 79

Franchise Franchising Customer Experience Seasonal Menu 79

Apicbase

APRIL 5, 2022

That’s where the franchise expansion model comes into play. If you’re considering this business model, make sure you fully understand what a franchise restaurant is. How To Franchise A Restaurant? Develop your franchise using a proven roadmap for franchisors. Restaurant Franchise Definition. Free download.

Franchise 52

Franchise Franchising Food License 52

Modern Restaurant Management

SEPTEMBER 22, 2022

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. Consider this: if you’re the customer at a restaurant and it takes your server 20 minutes just to take your drink order; that’s going to make you grumpy.

Technology 172

Technology Dietary Restrictions Mobile Ordering Point of Sale 172

Modern Restaurant Management

AUGUST 30, 2021

When the pandemic hit and restaurants were forced to close all in-person dining, the ones that survived were largely those that were able to quickly pivot operations to online ordering in order to meet growing customer demand for off-premise orders, a transition that many restaurants struggled with. Better Prepared for the Future. market.

Innovation 192

Innovation Technology Franchise Franchising 192

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 21, 2023

According to the National Restaurant Association , 62 percent of operators say their restaurant needs more employees to support customer demand. Smart kitchen equipment, such as automated stove tops and automatic recycling oil fryers, make order fulfillment easier, faster, and more consistent.

Technology 177

Technology Consumer Goods Waste Supplies 177

Modern Restaurant Management

APRIL 3, 2024

With modern threats proving to be more persistent, severe, and impactful, franchisors and franchisees must work together to protect the brand’s reputation and maintain customer trust. When looking at the franchise threat landscape today, the gaps between the digital haves and have nots are a primary challenge.

Email Marketing 166

Email Marketing Franchise Franchising Point of Sale 166

The Restaurant Group

MARCH 11, 2024

One example is our restaurant remote management service. In contrast, variable costs like ingredients and equipment repairs can vary drastically. A remote system becomes even more valuable when the restaurant expands, and the owner has to manage multiple franchises or locations. TRG Consulting can ease the burden for you.

Management 78

Management Management Cash Management Insurance 78

Perfect Daily Grind

OCTOBER 17, 2022

Customer-facing specialty coffee businesses are generally differentiated from more “commercial” brands by their focus on quality. Generally speaking, it would be important to have someone on the team who could speak German, too – for everything from general business administration to speaking with customers. What about franchising?

Marketing 141

Marketing Franchise Franchising 2009 141

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Local health lockdowns and limitations caused havoc for food supply chains, staffing, customer demand, and remote ordering. What are AI and ML?

Front of House 187

Front of House Mobile Ordering Loyalty Program Back of House 187

7 Shifts

FEBRUARY 14, 2022

Franchises with 40+ locations globally and 20+ employees in San Francisco. - Retail and fast food operations with 500+ employees globally, and full-service operations with 500+ employee and 40+ restaurants globally. - The food service industry has recently been hit with a wave of employee-friendly legislation. Policy (Year).

Restaurant Law 370

Restaurant Law 2017 Retail Franchise 370

Modern Restaurant Management

JUNE 17, 2021

million jobs due to the pandemic-related closure of dine-in services — roughly two-thirds of restaurant employees in the U.S. Restaurants that have reinforced their operations with self-service technology, such as kiosks, are benefitting in this new reopening period where customer demand outpaces staffing levels.

Technology 186

Technology Employee Relations Customer Service Online Ordering 186

Modern Restaurant Management

JULY 7, 2022

Smart Ways to Integrate the Delivery App Experience into Your Food Service Model. After all, delivery apps and take-away service were the true lifelines of lockdown. This is good news for restaurant and franchise owners who can now enjoy another revenue stream for their businesses. It’s an apparent win-win for all parties.

Delivery 183

Delivery Customer Service Food Order Customer Experience 183

Modern Restaurant Management

JUNE 13, 2023

Our Pizza Portal allows us to keep up in such a fast-paced environment, with onsite self-service pickup, order ahead online or through the app, and delivery options. What works for one market may not work in another, and businesses must be willing to make changes to their products, services, and marketing strategies to meet local demand.

Franchise 88

Franchise Franchising Online Ordering Food Supply 88

Modern Restaurant Management

MARCH 4, 2022

A lot of people would assume that fraud in the restaurant industry doesn’t extend beyond dine-and-dashers and bad cheques, but those with experience in the industry, especially at the level of popular franchises and chains, will tell you that fraud is more common than most people recognize. Securing Your Restaurant in 2022.

Customer Service 234

Customer Service 2022 Food Order Delivery 234

7 Shifts

JANUARY 23, 2024

There are also restrictions on what kinds of commercial cooking equipment minors can use. One McDonald’s franchise group was recently fined over $200,000 for hundreds of child labor violations. Here’s how this could look in a typical table-service establishment. Divide the production standards by the number of customers.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

Goliath Consulting

APRIL 28, 2020

Larger franchises have offered free delivery (McDonalds, Applebee’s, IHOP, Panera Bread, Wingstop and Chipotle Mexican Grill, among many others) to accommodate decreasing on-premise sales (1). Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers.

Delivery 107

Delivery Food Back of House Franchise 107

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

OCTOBER 17, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. New App for Wahlburgers. top photo. Taking the Schlotzsky’s Brand Across the Rio Grande.

Franchise 68

Franchise Franchising Mobile Ordering Loyalty Program 68

Modern Restaurant Management

AUGUST 25, 2022

In the storm of the pandemic, restaurants were able to serve orders efficiently and maintain the best-possible experience — and customers loved it. The benefits of automation are two-fold for your existing and future employees and your customers.

Technology 183

Technology Mobile Ordering Social Media Customer Experience 183

Modern Restaurant Management

JULY 18, 2022

Here are two ways franchise brands are helping address today’s labor and distribution challenges. From operations to customer service, you need to invest in your staff. As restaurant operators continue to pivot, shift, and innovate, keep in mind that you are in the service business.

Fast Casual 183

Fast Casual Supplies Casual Franchise 183

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc. The best is yet to come for Taco John’s!”

Franchise 157

Franchise Franchising Customer Experience Point of Sale 157

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 208

2024 Loyalty Program Cash Management Customer Experience 208

Perfect Daily Grind

JUNE 24, 2022

The Specialty Coffee Business Sentiment Survey aims to collect research on how roasters, traders, producers, coffee shop owners, and equipment manufacturers perceive their individual business prospects and the challenges they may be facing. Customers who drank caffeinated coffee also purchased some 30% more items than those who didn’t.

2022 135

2022 2025 Events Café 135

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer. About Cuisine Solutions.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Goliath Consulting

MAY 8, 2020

Instead of waiting for customers to walk through their doors, businesses can bring its brand to the customers in a catering environment (2). For example, Catersource magazine reported 7 to 8 % as the average pretax profit in the full-service restaurant industry (3). But on average these numbers are much more modest.

Catering 99

Catering Point of Sale Delivery Customer Service 99

Modern Restaurant Management

OCTOBER 12, 2023

There is nothing more ubiquitous than cashless payments, but the ease of credit card use for a customer can create a significant cost for restaurants through exorbitant payment processing fees. There are multiple signs that restaurateurs should pay attention to mitigate the rising cost of credit card processing, software and service fees.

Audits 165

Audits Restaurant Law 2012 Customer Service 165

Restaurant365

APRIL 1, 2020

Your total cash inflow includes sales from customers, as well as any money from your financing sources or cash made from selling assets. Your cash inflow for the period: $20,000 in food and drink sales + $2,000 from a bank loan + $500 selling old kitchen equipment = $32,500. Keeping track of cash inflow. Calculation example.

Cash Management 98

Cash Management Management Management Point of Sale 98