Modern Restaurant Management

JANUARY 22, 2024

But precisely, how can you determine what customers want? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace. Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience.

Loyalty Program 181

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

Modern Restaurant Management

DECEMBER 20, 2023

In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. After all, this business is all about people with customers at the forefront of decisions being made. So how do you thrive in a customer-driven competitive market? The industry is projected to reach $1.2

Customer Experience 197

Customer Experience Innovation Social Media Seasonal Menu 197

Buzztime Business

MAY 28, 2021

If you can create an in-venue experience that safely brings people together for social connections they’ve been missing, you’ll win customers for the long haul. Now, third places are welcoming customers back. That’s where interactive, in-venue entertainment like Buzztime trivia comes in. But third places?

Entertainment 60

Entertainment Customer Experience Customer Service Casual 60

Buzztime Business

MAY 28, 2021

If you can create an in-venue experience that safely brings people together for social connections they’ve been missing, you’ll win customers for the long haul. Now, third places are welcoming customers back. That’s where interactive, in-venue entertainment like Buzztime trivia comes in. But third places?

Entertainment 60

Entertainment Customer Experience Customer Service Casual 60

The Rail

APRIL 9, 2024

The Future of Bar Entertainment is VR Virtual reality is currently one of the most innovative and exciting advancements for the bar and restaurant industry. Virtual reality in bars offers a unique experience that can attract new customers, retain existing ones and differentiate a business from its competitors.

Bar 98

Bar Entertainment Customer Experience Technology 98

Buzztime Business

MAY 28, 2021

If you can create an in-venue experience that safely brings people together for social connections they’ve been missing, you’ll win customers for the long haul. Now, third places are welcoming customers back. That’s where interactive, in-venue entertainment like Buzztime trivia comes in. But third places?

Entertainment 60

Entertainment Customer Experience Customer Service Casual 60

Modern Restaurant Management

SEPTEMBER 10, 2021

Combining a shortage of customers and employees as a result of the COVID-19 pandemic with the ongoing flux of health code restrictions, restaurants are struggling to drive traffic and relevance within respective customer bases. In the digital age, restaurants must put some focus on digital media, too.

Entertainment 194

Entertainment Social Media Customer Service Technology 194

Culinary Cues

APRIL 30, 2020

As some states begin to entertain loosening restrictions and easing out of “stay at home” directives – restaurants will consider their options. Trust: Customers, rightfully so, are very cautious and concerned about your ability to keep them safe. This is absolutely essential if you want your customers to return.

Point of Sale 309

Point of Sale Customer Service Customer Experience Cash Management 309

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Think about adding thematic decor, comfortable seating, and even outdoor entertainment to craft an unforgettable dining experience.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Social Hospitality

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Technologies for Entertainment. Buzztime offers tablets that let customers play trivia and poker games.

Technology 195

Technology Website Management Entertainment Point of Sale 195

Modern Restaurant Management

MAY 10, 2021

With so much of a focus on health and safety, other details and levels of service are understandably pushed to the backburner. While the safety of guests and staff should remain the top priority, there are a few strategic ways that operators can elevate their service to retain and grow business right now. Differentiated Dining.

Food Safety 195

Food Safety Customer Experience Customer Service Entertainment 195

Culinary Cues

FEBRUARY 20, 2024

It’s the same with nearly everything in life, especially businesses that provide a product or entertainment service. Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. It’s no different in great restaurants.

Coaching 355

Coaching Small Business Café Entertainment 355

Modern Restaurant Management

DECEMBER 21, 2021

The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology. Hybrid Service Models Will Become the Norm. Breakfast service has long been considered an expensive yet less profitable service, when compared to lunch or dinner.

2022 197

2022 Hospitality Brewery Mobile Ordering 197

Next Restaurants

MAY 8, 2024

This is a struggle for about 80% of restaurateurs worldwide, as they understand customer preferences and deal with higher food costs and fierce competition. From innovative marketing techniques to strategic menu optimization, these methods offer a roadmap for encouraging repeat business and feeling excited to welcome new customers.

Loyalty Program 78

Loyalty Program Social Media Point of Sale Online Ordering 78

Modern Restaurant Management

DECEMBER 22, 2021

Dozens of new restaurants are opening worldwide every day, so it is important that your establishment attracts customer’s attention. It takes a memorable aesthetic that will pull customers in and keep them returning. Restaurant owners want their patrons to enjoy the food, cocktails, and service the space provides.

Design 212

Design 2022 Front of House Sports 212

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. Counter service is efficient and hassle-free, focusing on a self-service model.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Future Food

FEBRUARY 9, 2021

Food and Entertainment driving immersive experience. Eating out, dining-in on deliveries and drinking at licensed premises are all favourite pastime activities of the modern consumer and provided the offer is well planned and executed, very profitable for the operators with customers returning time and time again.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

SpotOn

MAY 14, 2024

SpotOn, as one of the leading software and payment companies in the field, has become a favorite among managers, restaurant operators, and staff thanks to our personalized customer service, competitive money value, and range of tools designed to help any restaurant succeed. Customer service 4.3 overall user rating.

POS 52

POS Point of Sale Customer Service 2024 52

Modern Restaurant Management

AUGUST 11, 2020

Here are a few tips your restaurant can use to take advantage of the virtual event trend: Live Entertainment. Does your venue host live entertainment such as bands, DJs, or comedy? Restaurants have helped to make these meetings more interactive by offering catering and events services to their corporate clients and virtual staff.

Events 212

Events Food Supply Entertainment Equipment 212

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. Prime Filet or 14 oz.

Pricing 357

Pricing Training Consumer Goods Customer Experience 357

Modern Restaurant Management

FEBRUARY 21, 2023

But then there are reviews like this one, delivered via Yelp to a restaurant with an entertainment area this past summer: “Good location, but freaking expensive. ” That’s not going to make any manager feel good about the service they’re providing. But your customers don’t care about your hiring problems.

Social Media 117

Social Media Customer Service Customer Experience Recruiting 117

Modern Restaurant Management

FEBRUARY 11, 2020

It’s no secret that loyal customers drive more business at a lower cost than first-time guests. Consider the five points below when cultivating a world class experience for your customer. From the second a customer walks in, there should be a consistent greeting that makes them feel welcome. Seek Client Feedback.

Customer Service 165

Customer Service Customer Experience Entertainment Small Business 165

7 Shifts

AUGUST 26, 2021

Similar to radio talk shows, podcasts are conversational and entertaining - but also educational. The Restaurant Growth Podcast by 7shifts brings together restaurant leaders from all corners of our industry: full-service, quick-service, tech, and everyone who helps push hospitality forward. 7shifts Restaurant Growth Podcast.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

APRIL 29, 2020

It’s been said that customers eat with their eyes. With digital signage, restaurants can transform static, lifeless imagery into compelling experiences tailored to each customer. Unfortunately, a given reality in the food service industry is that waiting is sometimes a necessary reality in daily operations.

Seasonal Menu 206

Seasonal Menu Customer Experience Customer Service Food Order 206

Squirrel Systems

MARCH 15, 2024

Background: Superior Shores Gaming Association, renowned for its diverse entertainment options, including 55 cabinet games and 262 seats for bingo, faced the harsh reality of closing the gaming centers during the pandemic. Recovery and Return to Normalcy: Superior Shores Gaming recovered faster than expected, despite initial setbacks.

Guest Recovery 52

Guest Recovery POS Entertainment Customer Experience 52

Modern Restaurant Management

FEBRUARY 23, 2021

Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. In fact, he was likely to rally his employees to excellent customer service by saying, “Yesterday was fantastic. franchisees.

Leadership 180

Leadership 2002 Airlines 2001 180

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers.

Book 370

Book Management Management Restaurant Law 370

Typsy

OCTOBER 3, 2021

The hospitality industry covers all hotels, restaurants, casinos, events, cruises, entertainment, amusement parks, etc. As such, this service sector is vital to businesses and customers, employees, and economies worldwide. Today, you can learn how to use Pinterest’s newest features to market your business in 2021.

Hospitality 158

Hospitality Marketing Entertainment Hotels 158

OneDine

MARCH 10, 2024

OneDine stood out among its competitors for its cutting-edge technology solutions and dedication to meeting the evolving needs of Dave & Buster’s and its customers. OneDine stood out among its competitors for its cutting-edge technology solutions and dedication to meeting the evolving needs of Dave & Buster’s and its customers.

Entertainment 52

Entertainment Innovation Sports Customer Experience 52

Modern Restaurant Management

FEBRUARY 18, 2020

This new year is a perfect time to begin shaping a long-term vision and identifying opportunities for growing your restaurant or food services business over the next ten years. The sheer market size of Gen Z and their discretionary spending dollars should make restaurants and food services businesses sit up and take notice.

Marketing 209

Marketing Social Media Fast Casual Influencer 209

Modern Restaurant Management

MARCH 14, 2024

This transition not only ensures that each wine selection deeply resonates with attendees' unique preferences but also illustrates the industry's wider adoption of innovation, prioritizing customization and quality in every aspect of event planning.

Events 189

Events Innovation Customer Experience Technology 189

The Rail

FEBRUARY 5, 2024

Identify who your ideal customers are, their preferences, and their habits. Create a customer-centric experience by choosing a location that resonates with your audience's lifestyle and tastes. Also, assess the competition's impact on foot traffic, as excessive competition can dilute your customer base. Who lives nearby?

License 59

License Entertainment Customer Service Customer Experience 59

Future Food

NOVEMBER 7, 2021

Less human interaction will advance the involvement of robots in food preparation, service and delivery, prompting enhanced labour and operational efficiencies. Dishes that can travel, that don’t spoil in their packaging and are highly presentable after their journey are prized by the modern restaurant and customer alike.

2022 148

2022 Food Supply Entertainment Hospitality 148

Future Food

JULY 20, 2022

As a Food Consultant working with shopping centres and mixed-use development clients in Australia, New Zealand and globally, I share with you the changes I see across various industry sectors regarding the diversity of food, hospitality and entertainment as the future for maximising market share, sales, rental growth and asset value.

Hospitality 78

Hospitality Tourism Entertainment Retail 78

Squirrel Systems

MARCH 8, 2024

These robots are designed to work alongside human staff, handling repetitive, hot, and greasy tasks, thereby reducing workplace hazards and freeing human workers to focus on more complex culinary and customer service functions. Robots can work tirelessly, allowing for faster service and potentially reduced wait times for customers.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Gecko Hospitality

JANUARY 13, 2023

This eventually gave birth to lodging services and by the 1700s, inns came into being. This leisure tourism opened a new world of services like transportation, food and beverages, lodging, travel agencies, entertainment and more. It was this collage of services that eventually become known as the hospitality industry.

Hospitality 88

Hospitality Tourism Innovation Hotels 88

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. Your regular customers were your ambassadors and your raving fans. Cooking and service are two of the oldest professions know to mankind.

Social Media 288

Social Media Entertainment Email Marketing Customer Experience 288