Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

NOVEMBER 2, 2020

One thing local restaurants know how to do is anticipate their customers’ wants and needs. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. The average was $1,923. Menu price changes.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Future Food

JULY 20, 2022

As a Food Consultant working with shopping centres and mixed-use development clients in Australia, New Zealand and globally, I share with you the changes I see across various industry sectors regarding the diversity of food, hospitality and entertainment as the future for maximising market share, sales, rental growth and asset value.

Hospitality 78

Hospitality Tourism Entertainment Retail 78

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued. But as restrictions ease, many guests want to return to physical service.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker. Restaurants vs. delivery services. Can't touch this.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

DECEMBER 5, 2019

Bon Appetit magazine just launched a virtual restaurant in Chicago in partnership with Grubhub and Lettuce Entertain You, the Chicago-based restaurateur. Every business has peak times, and you’re only as fast as your network. In food delivery, mistakes are magnified compared to service inside a restaurant.

Delivery 151

Delivery Online Ordering Fast Casual Magazine 151

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally.

Fast Casual 103

Fast Casual Customer Service Online Ordering Casual 103

The Restaurant Times

APRIL 12, 2023

Journey into the Hospitality Industry Geoff Alexander began his journey in the hospitality industry as a general manager at Lettuce Entertain You in 1993. He recalls calling Kevin Brown, the CEO of Lettuce Entertain You, and saying, “I think we need to make this wall green. Kermit the Frog green.”

Leadership 52

Leadership Social Media Fast Casual Online Ordering 52

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. Theme parks and other outdoor entertainments. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry.

Loyalty Program 125

Loyalty Program Fast Casual Online Ordering Consumer Goods 125

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Fast-food restaurants also took a hit, down 1.5 If fraud occurs, 49 percent will hold the restaurant or delivery service directly responsible.

2020 176

2020 Loyalty Program Point of Sale 2019 176

Future Food

OCTOBER 19, 2022

My wife and I were exceptionally lucky with our first born, as we could essentially take him anywhere - breakfast, lunch or dinner - from a busy café to a smart casual restaurant, and enjoy a meal out without a gripe. The verdict on this is that there must be a balance across amenity, quality, service delivery and price.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Apicbase

SEPTEMBER 23, 2022

The level of quality, service and innovation is high. These restaurants are scaling fast, and quite often venture far beyond their country of origin. In this list we have included food service operations in Sweden, Denmark, Norway, and Finland that caught our attention because of their attitude, approach, and business savvy-ness.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

APRIL 20, 2021

The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. Whether a customer is ordering for an at-home event, or visiting a venue in-person, operators should use all the tools at their disposal to create magical moments at every interaction.”

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

AUGUST 11, 2021

We’ve really set ourselves apart as the hottest fast-casual brand out there right now, and there’s no question about it based on the numbers.” “The business is doing incredible things through its careful selection of vetted franchise owners and fast, but strategic, growth. and Canada. .

Franchise 178

Franchise Franchising Fast Casual Sports 178

Aaron Allen & Associates

AUGUST 15, 2023

These macroeconomic trends are expected to foster activity in the foodservice industry, especially emphasizing the demand side: consumption, tourism, and B2B services. Some of these are: As part of Vision 2030 in Saudi Arabia, $500 billion are being invested in NEOM across 14 sectors including food, tourism, and entertainment & culture.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. "The consumer is demanding a faster, more convenient service model, with real ingredients.

Franchise 132

Franchise Franchising Fast Casual Customer Experience 132

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Future Food

NOVEMBER 18, 2018

Home deliverers, QSR and smart casual dining are continuing to be the big players in the growth of our shopping centres, retail precincts and mixed-use developments. Eateries at Tea Tree Plaza , Adelaide The greatest challenge for the QSR industry is remaining relevant to their customers.

Fast Casual 96

Fast Casual Casual 2010 Customer Service 96

Modern Restaurant Management

JUNE 1, 2020

Average check continues increasing rapidly for limited-service brands. However, growth in average spending per guest remains negative for full-service restaurants. As dining rooms reopen, YOY growth in off-premise sales has begun slowing down slightly for full-service brands.

2020 112

2020 Food Safety Online Ordering Guest Recovery 112

EATER

JUNE 5, 2023

While cooks at lunch counters and street stalls whipped up meals in full view of paying customers, at finer establishments the work was obscured. Perhaps a customer could glimpse the line through a swinging kitchen door, but the peace and civility of the dining room was sacrosanct.

Fine Dining 99

Fine Dining Customer Experience Fast Casual Dine-in 99

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. FFH’s third program, Investment in Heroes, gives non-service members the chance to partner with a hero to become a franchise owner or invest in a hero as an operational partner.

Franchise 174

Franchise Franchising Loyalty Program 2022 174

Restaurant Clicks

NOVEMBER 17, 2021

They serve a variety of customers such as students, locals in the area, tourists, and more. It’s a small restaurant with huge pizzas and awesome service. Varasano’s has exceptionally fast service, as their thin-crust pizzas only take about three minutes to bake. Antico Pizza. Beer is available as well.

Online Ordering 147

Online Ordering Fast Casual Food Order Casual 147

Modern Restaurant Management

DECEMBER 31, 2019

Traditional restaurants are already seeing profit losses between eight and 25 percent when using food delivery services such as Uber Eats, we expect more restaurants to prioritize finding solutions that allow them to incorporate delivery methods and meet demand, without losing out on revenue. Dark kitchens gain more real estate.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Touch Bistro

MAY 26, 2021

Conversely, if your restaurant is more casual, diners may be more willing to go completely red, white, and blue for the day. A mobile POS that you can take tableside to capture customer orders. . For example, customers will typically hover their card or phone over the card reader when paying for seamless payment.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

RGU

FEBRUARY 25, 2020

By Alexis Krisay ​ This new year is a perfect time to begin shaping a long-term vision and identifying opportunities for growing your restaurant or food services business over the next ten years. Here’s a twist though –– campaigns will need to be flavored just right for these customers.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

By Alexis Krisay ​ This new year is a perfect time to begin shaping a long-term vision and identifying opportunities for growing your restaurant or food services business over the next ten years. Here’s a twist though –– campaigns will need to be flavored just right for these customers.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

RGU

FEBRUARY 25, 2020

By Alexis Krisay ​ This new year is a perfect time to begin shaping a long-term vision and identifying opportunities for growing your restaurant or food services business over the next ten years. Here’s a twist though –– campaigns will need to be flavored just right for these customers.

Marketing 52

Marketing Social Media Fast Casual Influencer 52

Restaurant Clicks

NOVEMBER 26, 2021

One of the best things about The Capital Grille is the consistency of service across each location. You know you’ll get top quality in hospitality, food, and service. The dress code ensures you’ll be surrounded by other business-ready customers. Their staff practices classic service and upscale hospitality.

Fine Dining 106

Fine Dining Front of House Back of House Reservations 106

Modern Restaurant Management

FEBRUARY 19, 2020

Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu. Taco John’s International Inc.

Franchise 111

Franchise Franchising Fast Casual Point of Sale 111

Modern Restaurant Management

SEPTEMBER 17, 2020

“For an industry built on service and hospitality, the last six months have challenged the core understanding of our business,” said Tom Bené, President & CEO of the National Restaurant Association. The Future of Quick Service Restaurants. Superior Service. Entertain Me. How Diners Feel. Comfort Food.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Expanded service offerings to best meet consumer needs. Motion sensors.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

OCTOBER 22, 2020

“Today’s customer wants a frictionless, safe experience and we’re evolving to meet that need quickly with these new formats,” said Tim Welsh, Chief Development Officer at QDOBA. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year.

Franchise 136

Franchise Franchising Loyalty Program Kitchen Safety 136

Xtra Chef

APRIL 15, 2020

Below, we offer a roundup of ten creative ways restaurateurs have been chosen to stay connected with their customers and adapt during quarantine. Nick Wiseman, owner of fast-casual concept Little Sesame out of Washington, D.C., Customers can get lobster, octopus, and wagyu ribeye delivered by Ardyn staff wearing bunny masks.

Fine Dining 85

Fine Dining Tip Distribution Seasonal Menu Fast Casual 85

Modern Restaurant Management

JANUARY 27, 2020

Heads-up customer displays to show real-time order estimates across all channels. "We have designed our new restaurants around this technology because it allows us to provide better service to our customers with less effort and cost. This is a game changer in quick-serve and fast casual restaurants."

Catering 111

Catering Mobile Ordering Customer Service Leadership 111

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Curry Up Now Secures Investment.

Franchise 117

Franchise Franchising Fast Casual Leadership 117