Modern Restaurant Management

MAY 10, 2021

With so much of a focus on health and safety, other details and levels of service are understandably pushed to the backburner. While the safety of guests and staff should remain the top priority, there are a few strategic ways that operators can elevate their service to retain and grow business right now. Differentiated Dining.

Food Safety 188

Food Safety Customer Experience Customer Service Entertainment 188

Future Food

FEBRUARY 9, 2021

Food and Entertainment driving immersive experience. Eating out, dining-in on deliveries and drinking at licensed premises are all favourite pastime activities of the modern consumer and provided the offer is well planned and executed, very profitable for the operators with customers returning time and time again.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. Counter service is efficient and hassle-free, focusing on a self-service model.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers.

Travel 52

Travel Tourism Social Media Website Management 52

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. While more customers mean more service – which then, in turn, means more profit -, it’s absolutely vital to take into consideration that clients are interested not only in the food but also the experience it comes with.

Seating 48

Seating Fine Dining Customer Experience Customer Service 48

Squirrel Systems

MARCH 15, 2024

Background: Superior Shores Gaming Association, renowned for its diverse entertainment options, including 55 cabinet games and 262 seats for bingo, faced the harsh reality of closing the gaming centers during the pandemic.

Guest Recovery 52

Guest Recovery POS Entertainment Customer Experience 52

Ken Burgin

AUGUST 6, 2023

The FAQ (Frequently Asked Questions) list on a restaurant or cafe website helps the business and the customers. It also improves the customer experience, with clear, concise answers to customers’ most common questions, making their website browsing experience smoother – it saves time and phone calls.

Dietary Restrictions 60

Dietary Restrictions Book Events Customer Service 60

Culinary Cues

JUNE 16, 2020

For nearly four decades the job of cook dominated the media and served as a major point of conversation and entertainment for guests of all ages and socio-economic backgrounds. Your regular customers were your ambassadors and your raving fans. Cooking and service are two of the oldest professions know to mankind.

Social Media 285

Social Media Entertainment Email Marketing Customer Experience 285

7 Shifts

SEPTEMBER 19, 2023

Preliminary data from the Bureau of Labor Statistics (BLS) reveals that the Food Services and Drinking Places sector experienced a net gain of 14,900 jobs in August. Some provide food and drink only; while others provide various combinations of seating space, waiter/waitress services and incidental amenities, such as limited entertainment.

Customer Service 397

Customer Service Mobile Ordering 2022 2020 397

The Restaurant Times

JANUARY 12, 2023

The layout of a nightclub’s seating, bar, and kitchen areas can significantly affect how customers experience the space and how quickly staff can move around it while providing a service, even though patrons don’t give it much thought. Seating areas. Dance floor or other entertainment areas. Waiting area.

Design 52

Design Front of House Entertainment Seating 52

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. Joining forces with Uber will continue that mission as we continue to build Postmates while creating an even stronger platform that brings this mission to life for our customers.

Mobile Ordering 173

Mobile Ordering Restaurant Law Seating Customer Service 173

Future Food

OCTOBER 19, 2022

Delighted to state that for our family (and those customers at adjacent tables), we are through that phase, and we can go out as a family again to engage with cafes, restaurants, and pubs with reduced concern. The verdict on this is that there must be a balance across amenity, quality, service delivery and price. Rezz Hotel Adelaide.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. The average was $1,923.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. because Food+Design+Service =Sales=Rent=Profit=Asset Growth.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

The Restaurant Times

JANUARY 13, 2023

A coffee shop floor plan, just like any other restaurant floor plan , allows you to ease the ordering process for the customers and make the space comfortable and easy to navigate while enhancing the overall appeal of the place. Floor plans for such locations must include a drive-through window to cater to its commuter customers.

Design 52

Design Employee Relations Seating Point of Sale 52

7 Shifts

OCTOBER 26, 2023

Recommended Download: Find the right candidates with these Restaurant Job Description Templates *Industries in the Food Services and Drinking Places subsector prepare meals, snacks, and beverages to customer orders for immediate on-premises and off-premises consumption. There is a wide range of establishments in these industries.

Employee Relations 222

Employee Relations Mobile Ordering Customer Service Download 222

Sling

SEPTEMBER 23, 2021

You’ll enjoy delicious food, stellar customer service , and…periodic 7.8 Guests are seated and served in total darkness. Sur un Arbre Perche (French for ‘On a Perched Tree’) in Paris, France seats guests in a swing for the duration of their stay. Guests are seated individually in “flavor concentration booths.”

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

EATER

JANUARY 26, 2021

Trying to ensure the safety of customers and staff and the viability of the restaurant stalls that operate inside Detroit Shipping Company’s walls has been, to put it mildly, challenging. In 2019, Detroit Shipping Company served 88,210 customers. Within six days, the state’s food industry was at a nearly complete standstill.

Food 93

Food Outdoor Point of Sale Food Safety 93

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Cheetah

JUNE 15, 2021

We are extremely excited to support our customers in welcoming diners back to the tables. Alternatively, you can require all guests to wear masks when not seated. If you do decide to verify vaccinations, provide signed information about the official requirements and allow guests to self-attest prior to being seated.

Back of House 148

Back of House Small Business Catering Fine Dining 148

Restaurant Clicks

NOVEMBER 12, 2021

Personally, some of the things I look for in a bar include the services offered, food and drinks selection, decor, and the general atmosphere. Literally, the place isn’t big, but their services are top-notch. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels.

Bar 103

Bar Seating Coaching Events 103

Future Food

JULY 28, 2020

One that complements the vision for the project; including the built environment, placemaking, lifestyle attributes, anchors and entertainment features, to name a few. To secure repeat business we need to think like our customers. Never underestimate the importance of loyal diners and their spending power. Satisfactory.

Beverage 78

Beverage Food Point of Sale Customer Experience 78

The Restaurant Group

JANUARY 7, 2020

While great food and customer service are essential for return business, the ambiance and restaurant design are equally as important. Ideally, you would create an environment where customers feel comfortable while maximizing the number of guest you can serve at any given time. Study the view from each seat.

Design 78

Design Fine Dining Seating Customer Service 78

The Restaurant Times

NOVEMBER 16, 2022

A well-thought-out bar floor layout considers all the important logistics and rules, makes your bar appear welcoming to clients, aids in smooth service, and keeps everything organized. All things considered, your floor layout can significantly affect your setup and operating costs as well as the overall customer experience.

Design 69

Design Bar Customer Experience Seating 69

The Rail

APRIL 11, 2024

But if you want a continuous flow of customers, you must market your services continuously to potential guests, even when business is good. Restaurant email marketing is the best way to attract new customers, increase table occupancy, and build a loyal customer list. This encourages them to share their email address.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

7 Shifts

SEPTEMBER 19, 2023

Preliminary data from the Bureau of Labor Statistics (BLS) reveals that the Food Services and Drinking Places sector experienced a net gain of 14,900 jobs in August. Industries in the Food Services and Drinking Places subsector prepare meals, snacks, and beverages to customer order for immediate on-premises and off-premises consumption.

2023 222

2023 Customer Service Mobile Ordering 2022 222

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued. But as restrictions ease, many guests want to return to physical service.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. “Mission Bay is the largest man-made aquatic recreation area in the world, entertaining 15 million visitors annually,” says Hunter.

Coaching 144

Coaching Point of Sale Customer Experience Retail 144

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. Failure to adapt will make securing a seat at the table an uphill battle for tech companies.

2024 168

2024 2023 Food Order 2013 168

Restaurant Clicks

NOVEMBER 26, 2021

Grace’s private dining options include two private rooms with multimedia capabilities to seat 10-48 guests. For larger parties, the restaurant will open the lobby for cocktail parties of up to 200 or seated dinners of 150. One of the best things about The Capital Grille is the consistency of service across each location.

Fine Dining 106

Fine Dining Front of House Back of House Reservations 106

Modern Restaurant Management

JULY 1, 2020

Yelp released an Economic Impact Report outlining economic shifts as restaurants start to reopen for dine-in service and people respond to Black Lives Matter protests across the country. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

2020 178

2020 Travel Food Safety Consumer Goods 178

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. During those first few months we were delighted by the compassion of our customers. Joules Garcia /Eater.

Online Ordering 99

Online Ordering Seasonal Menu Customer Service Social Media 99

Modern Restaurant Management

FEBRUARY 25, 2020

.” With 15 locations in six markets across four states, Condado resonates with a broad audience through its come-as-you-are vibe and emphasis on delivering high-quality food and service. Customers still line up for Puritan ice cream, and crowd into booths for American comfort food and Greek classics.

Mobile Ordering 117

Mobile Ordering Front of House Customer Experience Back of House 117

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. restaurants are very likely to have fewer dine-in customers this fall/winter than usual. Another potential revenue generator is offering meal kits that customers can cook at home themselves.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Restaurant Clicks

OCTOBER 15, 2021

Leon’s Full Service Manuel’s Tavern The Porter Beer Bar Kimball House Sister Louisa’s Church of the Living Room and Ping Pong Emporium Ticonderoga Club Northside Tavern Joystick Gamebar Hotel Clermont S.O.S Leon’s Full Service. View this post on Instagram A post shared by LEONs Full Service (@leonsfullservice).

Bar 111

Bar Online Ordering Hotels Back of House 111

The Rail

APRIL 4, 2023

alone, part of the equation is knowing where your customers spend their time. And you can increase your odds of conversion by leveraging skilled commercial video production services to ensure top-quality. If you have outdoor seating or live music, live video is a great way to display the best of what you have to offer.

Social Media 105

Social Media Front of House Advertising 2022 105

SpotOn

FEBRUARY 27, 2024

After the austerity and hibernation of the first couple months of the year, the spring season brings ample opportunities to fill tables and reach new customers. Easter is a big day for family gatherings, meaning more younger guests—who might need a little more entertainment than the typical restaurant-goer.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52