The Restaurant Group

FEBRUARY 19, 2024

Restaurant kitchen design must strike a balance between aesthetics and functionality. The space must look attractive for customers to enjoy and share their dining experience on social media or with friends and family. What Makes Restaurant Kitchen Design Functional? Luckily, there are many ways to balance the two.

Design 60

Design Bar Social Media Customer Service 60

Perfect Daily Grind

AUGUST 16, 2022

For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. But what factors need to be considered when designing a seasonal menu? I spoke to two coffee shop owners and a head barista to better understand what goes into designing an autumn menu.

Design 157

Design Menu Seasonal Menu Social Media 157

Modern Restaurant Management

AUGUST 25, 2023

Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.

Design 166

Design Front of House Back of House Customer Experience 166

The Restaurant Group

JANUARY 26, 2023

How Important Is A Commercial Kitchen Design? Where commercial kitchen design is concerned, more is expected and demanded. These kitchens are used more heavily than residential kitchens and their effective design contributes to a restaurant’s success. Another important kitchen design element is fire safety.

Design 78

Design Kitchen Safety Food Safety Front of House 78

7 Shifts

MAY 8, 2024

With our new logo and brand design, we’re renewing our focus on our restaurant partners for the years ahead. Today, I’m excited to share our updated brand and what’s to come for our amazing customers — including why we made these changes and how we’ve connected the entire restaurant employee experience. That’s right.

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2013 Uniforms 2024 Website Management 243

Perfect Daily Grind

JUNE 22, 2022

Over the past few years, demand has been growing for coffee that is easy to prepare and high in quality – and we’ve subsequently seen a rapidly-growing market for self-serve coffee machines emerge. I spoke to three industry professionals to find out more about the self-serve coffee market. What are self-serve coffee machines?

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Serving Marketing Customer Service Beverage 135

Perfect Daily Grind

OCTOBER 26, 2022

For many roasters, designing a roasting space is one of the first steps to consider when getting started. There are a number of factors to account for when designing a roastery – including storage space for green and roasted coffee, the size of the roaster, ventilation systems, and so on.

Design 141

Design Workshop Customer Experience Article 141

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

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2024 Customer Experience Compost Loyalty Program 189

Clover - Restaurants

APRIL 25, 2024

Since restaurant staff typically can’t afford the time and effort to dig through a recipe box during the evening rush, the design and storage of your recipe cards is critical to running an efficient kitchen. Read on to learn about how to create recipe card templates that maximize both employee efficiency and customer satisfaction.

Design 52

Design Loyalty Program Social Media Allergens 52

Harbor Touch

OCTOBER 5, 2022

After all, it’s often the first and most lasting impression customers will have of a restaurant. So how can you create a restaurant website that not only looks great but also functions well and helps you attract and retain customers? Are you looking to attract new customers or keep existing ones coming back?

Design 78

Design Website Management Customer Experience SEO 78

Modern Restaurant Management

MAY 15, 2024

Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant. In what ways are customer’s post-pandemic needs shifting?

Mobile Ordering 110

Mobile Ordering Customer Service Customer Experience Technology 110

Evergreen

DECEMBER 19, 2023

A great cocktails menu design is crucial in attracting customers and enhancing the brand identity of a bar or restaurant.

Design 52

Design Menu Customer Experience Bar 52

The Restaurant Group

FEBRUARY 21, 2022

So restaurant owners need to pay close attention to the design and layout of their kitchens and bars to maximize the efficiency of their service. In this article, we’ll take a look at why commercial kitchen and bar design influence a restaurant’s growth and success. Your Commercial Kitchen and Bar Design Matters. Let’s dive in.

Design 78

Design Bar Kitchen Safety Food Safety 78

The Restaurant Group

FEBRUARY 12, 2020

Restaurant design is critical to the success of any food service establishment, yet it tends to be regularly disregarded. In other words, your restaurant design plays a large role in the overall guest experience and ultimately your restaurant’s success. Give Attention to Every Design Area. Small Design Details Count.

Design 78

Design Social Media Fine Dining Food Supply 78

The Restaurant Group

JANUARY 12, 2021

Restaurant Design and Layout. As restaurants and bars reopen across the United States, there is still a lot of uncertainty around the measures needed to create a safe yet pleasing experience for the patrons. Let’s explore some creative restaurant design ideas to accommodate diners and shift customer perspective.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What will the QSR of the future look like and what role will AI-integrated technologies play?

Customer Experience 189

Customer Experience Entertainment Customer Service Transportation 189

Future Food

OCTOBER 20, 2020

Trends for 2022 Re-engaging with Food in a Design Led World. The fate of F&B in shopping centres – especially the Food Court – and internally-focused cafés and restaurants is going to rest in the hands of designers. The post-COVID world is a Design-led world. 2022, then, is shaping up as a really interesting year.

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2022 Design Food Back of House 145

Modern Restaurant Management

MAY 15, 2024

Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant. In what ways are customer’s post-pandemic needs shifting?

Mobile Ordering 88

Mobile Ordering Customer Service Customer Experience Technology 88

Next Restaurants

APRIL 15, 2022

In other words, if a new customer arrives at your doorstep, they most likely found out about you on the web. Sure, it might be about the reviews or the type of food you serve, but your website’s design also plays a critical role in influencing the visitors’ decisions. . Choose a Minimalist Design .

Online Ordering 106

Online Ordering Design Ordering Mobile Ordering 106

Modern Restaurant Management

MARCH 28, 2024

It can also provide full sourcing and ingredient listings that are needed for menu creation to serve customers with special requirements. The 2D barcode can be used to contain the required additional data for FSMA Rule 204 traceability, as well as marketing and consumer-facing information to enrich the brand experience.

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Information Allergens Food Supply Food 221

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. Whip up a feast for the eyes with restaurant interior design that wows your customers, while building brand recognition and loyalty. It’s time to get creative! The added benefit?

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Design 2021 Front of House Sourcing 129

Restaurant Clicks

NOVEMBER 25, 2021

The chef customizes selections for your party for a luxurious experience. Prime & Provisions seeks to recreate the classic steakhouse vibe by serving traditional steaks never made from hormonally-treated beef. With an avocado-hued storefront and a market, El Che is a unique dining experience all around.

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

Deliverect

SEPTEMBER 5, 2019

A top-notch customer experience. Having food delivered to customers is a whole new way to order, experience and enjoy food. Next to food quality, delivering a top-notch brand experience should be at the core of your delivery operation. It all begins with the (right) menu. Why (branded) packaging is key.

Customer Experience 63

Customer Experience Delivery Social Media Online Ordering 63

Evergreen

FEBRUARY 8, 2024

In 2024 and beyond, having a well-designed website is crucial for any business, and restaurants are no exception.

Design 52

Design Pricing 2024 Customer Experience 52

Evergreen

FEBRUARY 8, 2024

In 2024 and beyond, having a well-designed website is crucial for any business, and restaurants are no exception.

Design 52

Design Pricing 2024 Customer Experience 52

The Restaurant Times

NOVEMBER 4, 2021

An efficient restaurant kitchen design should be high on your priority list whether you’re opening a new restaurant, expanding an existing one, or remodelling an existing one. . The success of a restaurant kitchen design is defined by careful planning. Detailed Guide To Restaurant Kitchen Design . i) Island Configuration

Design 98

Design Kitchen Safety Back of House Food Safety 98

The Restaurant Times

NOVEMBER 17, 2022

Do you really need us to share stats with you about why your café’s floor plan is important for your customers? A well-designed floor plan is the first thing that entices your first-time visitors. It can make or break their experience. Examples of Best Cafe Floor Plan and Design Layout Ideas . Coffee bar.

Design 52

Design Café Customer Service Outdoor 52

Culinary Cues

NOVEMBER 11, 2022

But what about your food, what about the guest’s reaction, what about creating memorable experiences, what about your connection to the plate? Take a moment to assess, to line up the results of your work with your vision of the plate, the guest experience, and the brand that you are trying to build. Mission accomplished.

Customer Service 347

Customer Service Customer Experience Point of Sale Uniforms 347

Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2. What are your profit margins?

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POS Bar Point of Sale Front of House 164

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Evergreen

FEBRUARY 8, 2024

In 2024 and beyond, having a well-designed website is crucial for any business, and restaurants are no exception. A restaurant website serves as a virtual storefront, providing potential customers with a glimpse into the dining experience they can […]

Design 40

Design Pricing 2024 Customer Experience 40

Modern Restaurant Management

APRIL 26, 2024

This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. Customers now want to see what’s in their food and have the option to adjust meals to fit their dietary needs. When customers pay and note their dietary needs, the kitchen gets an alert.

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Dietary Restrictions Allergens Point of Sale Customer Experience 100

The Restaurant Group

JANUARY 7, 2020

Restaurant Design. While great food and customer service are essential for return business, the ambiance and restaurant design are equally as important. Ideally, you would create an environment where customers feel comfortable while maximizing the number of guest you can serve at any given time.

Design 78

Design Fine Dining Seating Customer Service 78

Future Food

MARCH 24, 2020

Speedos Cafe serving up aesthetically desirable and instagrammable Pitaya Chia Pot (Image via @speedoscafe via Instagram). Eating with your eyes – Food, Design and Social Media. Use digital communications to draw customers in and then deliver the best. Their customers know when to look for them and look forward to seeing them.

Social Media 83

Social Media Design Food Customer Experience 83

7 Shifts

SEPTEMBER 1, 2022

More often than not though, 86'd items cause customer frustration. You always want your customers to have a positive experience at your restaurant or foodservice operation, and when they cannot get what they want, this dampens their experience. Common items that get 86'd. Reengineer the menu.

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Definition BOH FOH Front of House 360

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

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2023 Loyalty Program Mobile Ordering Customer Experience 197