7 Shifts

FEBRUARY 15, 2024

The demands of the modern bar are significant: inventory issues, demanding customers, volatile prices, and — perhaps the biggest of all — staffing, scheduling, and other labor concerns. Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully.

Inventory 195

Inventory Bar Management Management 195

Harbor Touch

OCTOBER 5, 2022

It’s no secret that restaurant owners need to put a lot of focus on their websites. After all, it’s often the first and most lasting impression customers will have of a restaurant. And with so many restaurants out there, it’s more important than ever to make sure your website stands out from the competition.

Design 78

Design Website Management Customer Experience SEO 78

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. This system uses geo-location services along with vehicle information customers provide at sign-up.

Serving 190

Serving White Paper Food Recycling 190

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Social Media.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

AUGUST 11, 2023

Multidisciplinary designer Marissa Zajack is deeply passionate about food and the art of dining. “I seize every opportunity to intertwine my design expertise with the restaurant industry,” she said. Zajack brought the chef's creative vision to life through her branding and graphic design.

Design 166

Design Customer Experience Dine-in Transportation 166

ChowNow

FEBRUARY 14, 2024

More and more restaurants are launching their own websites, mobile apps, and online ordering channels. For us, the opportunity was clear: How can we help restaurants create better connections with customers, while also giving them a much-needed lift? Our customers are loving it.”

Website Management 78

Website Management SEO Mobile Ordering Online Ordering 78

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Table of Content. On-Site Restaurant Advertising Ideas.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

7 Shifts

AUGUST 12, 2021

Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. If we consider Google, having such information on your website helps it appear in geo-targeted searches.

Marketing 398

Marketing Loyalty Program Email Marketing Social Media 398

Gourmet Marketing

SEPTEMBER 10, 2021

But web design is a complex discipline that takes time to learn. What’s more, the technology related to web design advances almost constantly. That’s why it’s critical to understand at least the basics of restaurant website design so that you can keep your restaurant website up-to-date and stay competitive.

Design 84

Design 2021 SEO Mobile Ordering 84

Modern Restaurant Management

DECEMBER 20, 2021

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

Mobile Ordering 225

Mobile Ordering Online Ordering Consumer Goods Customer Experience 225

7 Shifts

JULY 16, 2021

Design the Floor Plan Layout. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? Coffee Shop Concepts. Research the Market. Obtain Funding.

License 461

License Hiring Equipment Point of Sale 461

The Restaurant Times

NOVEMBER 16, 2022

All things considered, your floor layout can significantly affect your setup and operating costs as well as the overall customer experience. Well, for starters, a bar’s floor plan should be accessible to all guests and provide enough space for customers. What are these ‘all things’ that you should consider? Seating area.

Design 69

Design Bar Customer Experience Seating 69

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Walk the interviewer through your experience working in restaurants, the roles you've held and your responsibilities. Can you tell me about a time when you had to deal with a difficult customer?

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Fortunately, website design platforms like WordPress, Squarespace, and Wix are lowering the barrier to entry to web design.

Demo 240

Demo Website Management SEO Online Ordering 240

Future Food

MARCH 24, 2020

Speedos Cafe serving up aesthetically desirable and instagrammable Pitaya Chia Pot (Image via @speedoscafe via Instagram). Eating with your eyes – Food, Design and Social Media. Use digital communications to draw customers in and then deliver the best. Websites, Facebook, Instagram, Pinterest, Linkedin.

Social Media 83

Social Media Design Food Customer Experience 83

Modern Restaurant Management

APRIL 5, 2023

Customers can be stopped in their tracks by negative reviews, keeping your business from growing the way it should. 86 percent of customers hesitate to purchase from companies with negative reviews. 86 percent of customers hesitate to purchase from companies with negative reviews.

Technology 171

Technology Social Media Customer Experience Communication 171

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

7 Shifts

JANUARY 26, 2021

And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences. Restaurant owner Shawn Walchef of Cali Comfort BBQ chooses to view each delivery platform—be it first or third party—as an investment in his customers.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 8, 2023

From the rise of Instagram food bloggers and selfie walls to paying outrageous prices for the #SaltBae experience , consumers are now expecting restaurants to deliver an experience beyond flavor. In a world still recovering from a pandemic and economic crisis, consumers long to escape into experiences of delight and togetherness.

Social Media 177

Social Media Customer Experience Website Management Customer Service 177

Modern Restaurant Management

JANUARY 3, 2023

These setbacks and evolving customer expectations amid the pandemic have shifted the way that operators are managing their own spaces, as they work toward maximizing efficiency and revenue while reducing operational costs. Understanding the Relationship Between Customer Experience and Expectation.

Ordering 183

Ordering Mobile Ordering Online Ordering Customer Service 183

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. The most important thing is a solid customer retention strategy.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Cheetah

SEPTEMBER 1, 2020

As our lives are shifting to the digital space, ordering food on restaurant websites and sharing home dining experiences has become the new normal. To keep up with competition, keep existing customers and attracting new ones, restaurants need to adjust their online presence.

Social Media 148

Social Media Online Ordering Website Management Download 148

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Serving smaller portion sizes. Customers often give companies an ultimatum; they can choose to be part of the problem or the solution.

2022 216

2022 Customer Service Online Ordering Website Management 216

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Consider your website.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 190

Online Ordering Point of Sale Website Management Inventory 190

7 Shifts

FEBRUARY 26, 2021

These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Without existing apps, this lives on your restaurant’s website.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.” Mel Bensky, @tastethesix.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Here is your 2022 guide for a successful Restaurant Week.

Loyalty Program 192

Loyalty Program Online Ordering Social Media Mobile Ordering 192

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. Visa SMB Help.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. It offers countertop, portable, and mobile options.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. Examples of using artificial intelligence to help staffing needs are anything from a recipe viewer, to smart kiosk technology that anticipates customer needs.

Food Safety 182

Food Safety Kitchen Safety Front of House Website Management 182

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting. William (Bill) M.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203