7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. People expect to pay online, and get annoyed if it’s not available. Consider your non-Christian customers.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Modern Restaurant Management

DECEMBER 17, 2020

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. 22 percent of customers are looking to buy restaurant merchandise.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Engaging Customers During COVID-19. Easy online ordering – Easy online ordering was nearly tied for second.

2020 175

2020 Fast Casual Point of Sale Online Ordering 175

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Point of Sale 459

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 148

Social Media 2003 Customer Service Customer Experience 148

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Deliverect

SEPTEMBER 23, 2019

The average food delivery platform user will look at several online shops before making their decision. Needless to say, that means restaurants have to invest in their online menu so it’s clear, appealing and convincing. Making your menu delivery platform friendly. Can you make enough profit selling this dish online?

Menu 68

Menu Marketing Online Ordering Merchandise 68

EATER

OCTOBER 16, 2020

People didn’t believe COVID would affect our remote community in South Dakota, but my cafe can’t take that chance This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Small Business 145

Small Business Online Ordering Leadership Merchandise 145

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Partner with delivery and online ordering services. Double down on offline and online marketing. Based on their answer, customers are ranked as promoters, passives, or detractors.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. You can use technology to optimise or automate various tasks , such as inventory management and ordering, which helps reduce errors and increase efficiency. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Indoor Media

MAY 17, 2021

There are many ways in which restaurants and salons can get involved and start hosting their own experiences online, so read on for everything you’ll need to know. The perks of hosting this event locally are that you can put the “cook-along” kits up for sale through your regular delivery apps or take-out forums.

Small Business 78

Small Business Events Advertising Social Media 78

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Clients are now seeking to engage a caterer to deliver an F&B vison, a ‘food, beverage and hospitality experience’ and typically employ a competitive catering tender process to compare, judge and select a caterer that will deliver on that vison.

Catering 60

Catering Customer Experience Merchandise Workshop 60

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Since its launch, the management has reported a boom in sales, easier and more effective operations, and minimized friction in service delivery. Optimize Packaging and Quality-Control.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Notch

JANUARY 23, 2019

Use purchase orders. Inspect deliveries for accuracy. If they can't offer a straight discount (supplier margins are often razor thin as well, with little room to play for many), consider restructuring your order to optimize costs. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Restaurant Clicks

NOVEMBER 12, 2021

This Abilene’s intimate space hosts local, regional, and international musicians to entertain their customers as they enjoy a drink. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The bartenders are very friendly to customers. Order Online. Bar Bantam.

Bar 103

Bar Seating Coaching Seasonal Menu 103

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! delivery success rate. We are excited to serve new and existing customers in the greater Idaho Falls and Pocatello areas.”

Food Supply 78

Food Supply Franchise Franchising Customer Experience 78

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Notch

JANUARY 23, 2019

Use purchase orders. Inspect deliveries for accuracy. If they can't offer a straight discount (supplier margins are often razor thin as well, with little room to play for many), consider restructuring your order to optimize costs. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Notch

FEBRUARY 26, 2019

According to restaurant owners on Quora , an average full service restaurant with 50-100 seats and 20-30 people on its staff needs revenue between $1 to $3 million a year in order to survive. Strategies to increase your restaurant traffic In order to generate more traffic to your restaurant, there are basically 3 strategies to pursue.

Management 71

Management Management Loyalty Program Email Marketing 71

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 134

2020 Mobile Ordering Online Ordering Merchandise 134

Notch

FEBRUARY 26, 2019

According to restaurant owners on Quora , an average full service restaurant with 50-100 seats and 20-30 people on its staff needs revenue between $1 to $3 million a year in order to survive. Strategies to increase your restaurant traffic In order to generate more traffic to your restaurant, there are basically 3 strategies to pursue.

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. a global private equity leader with deep investment and operational experience, and run hard,” said Andy Wiederhorn, President and CEO of FAT Brands.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Modern Restaurant Management

MAY 16, 2020

The return of high-value customers with large business orders is a big opportunity for restaurants. The majority of ezCater orders now contain individually packaged items. People can’t order from you if they can’t find you, so be everywhere including social media, Google Maps, and third-party marketplaces.

Guest Recovery 178

Guest Recovery Social Media Catering Merchandise 178

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Adhere to protocols addressing the protection of both customers and employees. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers. Look to the global market for inspiration.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 178

Franchise Franchising Leadership Beverage 178

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 124

Mobile Ordering Online Ordering Food Order Recycling 124

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. Define Your Brand Identity.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel®

Kitchen Safety 136

Kitchen Safety Online Ordering Food Safety Point of Sale 136

Modern Restaurant Management

APRIL 1, 2021

This edition of MRM Research Roundup features news on evolving consumer consumption habits, the state of delivery and snacking trends. Elevated levels of online commerce are here to stay—but new channels are turning off some consumers. Perhaps not surprisingly, leading the way in channel-shifting to online in the survey is China.

2021 110

2021 2025 Mobile Ordering Online Ordering 110

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. The pandemic has shifted the priorities of customers when it comes to the businesses they patronize.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52