Deliverect

MARCH 17, 2020

Offer delivery and/or takeaway. One way to still serve your customers is through delivery or takeaway - two options that are supported by most, if not all local governments of the countries and areas in lockdown. Uber Eats provides all the ordering, delivery and payment logistics. How to get started with Uber Eats*.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MARCH 8, 2021

Marketers and business leaders have heard the saying, “It’s cheaper to keep a customer than acquire a new one.” The best customers are returning ones as members of top-performing loyalty programs are 77 percent more likely to choose their brand over competitors. Incorporating Loyalty Programs with SMS.

Loyalty Program 197

Loyalty Program Coupons Email Marketing Merchandise 197

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Download our free checklist for making your delivery operations profitable here.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Ken Burgin

SEPTEMBER 27, 2020

Brainstorm with your staff – as you engage them, their enthusiasm to communicate with customers will become natural, not something they need reminding about. Make plans to share with customers in your venue, on social media and through your email communication. If you’re making deliveries, include a flyer.

Social Media 156

Social Media Merchandise Customer Experience Communication 156

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. In response, people are looking for personalized experiences they can document and share online.

Online Ordering 117

Online Ordering Customer Service Customer Experience Merchandise 117

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Promote Gift Hampers and Vouchers for corporate customers, and as gifts for ‘friends who have everything’.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Is your supplier treating you like their #1 customer? Yet another thrilling experience. Here’s what we’ve learned. .

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 171

Social Media 2003 Customer Service Customer Experience 171

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.”

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Mad Mobile

JANUARY 23, 2024

Many retailers have already adjusted their approach to shopping and merchandising, introducing powerful omnichannel technologies to streamline operations and help them better compete in a new digital landscape. This encourages a customer-centric approach in line with current retail trends.

Retail 52

Retail 2024 Social Media Online Ordering 52

Future Food

OCTOBER 30, 2023

These achievements combined can underwrite an eclectic mix of well-presented venues which contribute to the distinct experiences that shoppers are seeking in a modern hospitality environment. Often, many details are either missed or overlooked and at times, operators simply do not have the experience to undertake such a large project.

Operations 78

Operations Uniforms Merchandise Small Business 78

The Restaurant Times

JANUARY 26, 2023

POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow. Customers adore loyalty programs’ benefits, like savings, cash rewards, or tailored offers. This adds a layer of complexity to POS systems.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

APRIL 15, 2020

Engaging Customers During COVID-19. Free delivery – Free delivery was cited by nearly half of all survey respondents as something stores and restaurants can do to earn their business during COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Goliath Consulting

MAY 10, 2022

However, will raising these prices cause them to lose some loyal customers who cannot afford it anymore? How customers feel. “A Customers are looking for ways to save money now more than ever, and once they see the price raise for a restaurant they often go to, it may make them take a step back, or find some place “cheaper.”.

Loyalty Program 78

Loyalty Program Operations Pricing Customer Service 78

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers. It's all over.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Point of Sale 459

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. Menu customization. Modern System Capabilities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Deliverect

SEPTEMBER 23, 2019

The average food delivery platform user will look at several online shops before making their decision. Ultimately, you need to make sure your menu is cleverly marketed and optimized for food delivery channels - luckily, a Deliverect subscription can put you on the right track! Making your menu delivery platform friendly.

Menu 68

Menu Marketing Online Ordering Merchandise 68

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 112

Design Food Social Media Merchandise 112

Indoor Media

MAY 17, 2021

There are many ways in which restaurants and salons can get involved and start hosting their own experiences online, so read on for everything you’ll need to know. The perks of hosting this event locally are that you can put the “cook-along” kits up for sale through your regular delivery apps or take-out forums.

Small Business 78

Small Business Events Advertising Social Media 78

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. Restaurant tech enables you to collect and analyse data on everything from sales and customer behaviour to inventory levels and food production. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

EATER

OCTOBER 16, 2020

People didn’t believe COVID would affect our remote community in South Dakota, but my cafe can’t take that chance This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

Small Business 145

Small Business Online Ordering Leadership Merchandise 145

EATER

NOVEMBER 21, 2022

Every purchase, usually between $3 to $6, is described as “rescuing”: Customers get the chance to ensure “good food gets eaten,” while businesses get the chance to recoup sunk costs and find new customers. The bakery sells to wholesalers as well, and two men inside were already loading a delivery truck.

Waste 108

Waste Consumer Goods Food Truck Front of House 108

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. And if your dine-in menu differs from your takeout and delivery offerings, make sure you include links to both your online restaurant menus. Mobile Optimized: In the U.S.

Design 92

Design 2021 Online Ordering Website Management 92

EATER

APRIL 25, 2023

Fory Fay serves mayonnaise and ketchup sachets alongside caldosas, allowing customers to doctor the mix as they please. The company started hiring sales representatives to visit cevicherias (today, there are around 200 of them on the streets), creating merchandising materials for venue owners, and promoting caldosas throughout the country.

Fine Dining 104

Fine Dining Back of House Point of Sale Merchandise 104

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Partner with delivery and online ordering services. Your average ticket size is the average amount of money customers spend in your restaurant – across all your offline and online sales channels. Profitability.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Clients are now seeking to engage a caterer to deliver an F&B vison, a ‘food, beverage and hospitality experience’ and typically employ a competitive catering tender process to compare, judge and select a caterer that will deliver on that vison.

Catering 60

Catering Customer Experience Merchandise Workshop 60

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Since its launch, the management has reported a boom in sales, easier and more effective operations, and minimized friction in service delivery. Optimize Packaging and Quality-Control.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Notch

JANUARY 23, 2019

Inspect deliveries for accuracy. This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Here are some specific ways to boost that profit margin: How to Reduce Costs 1.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Apicbase

MARCH 31, 2023

The level of Frittenpride is such that this chain also has a whole range of merchandise (t-shirts, sweaters, bags, and even gold chains) dedicated to their love for the humble spud, fried like the French (or is it the Belgian?) For Burgerme , delivery has been at the core of its business model since its inception in 2010.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Notch

JANUARY 23, 2019

Inspect deliveries for accuracy. This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Here are some specific ways to boost that profit margin: How to Reduce Costs 1.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! delivery success rate. We are excited to serve new and existing customers in the greater Idaho Falls and Pocatello areas.”

Food Supply 87

Food Supply Franchise Franchising Customer Experience 87

Restaurant Clicks

NOVEMBER 12, 2021

This Abilene’s intimate space hosts local, regional, and international musicians to entertain their customers as they enjoy a drink. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. The bartenders are very friendly to customers. The Daily Refresher. Order Online.

Bar 103

Bar Seating Coaching Events 103

Notch

FEBRUARY 26, 2019

Create a restaurant loyalty program Focus on improving customer service Collect diner emails and use email marketing Remember that the guest experience plays a huge impact on whether a guest returns after their first visit! Selling merchandise at your location. Stop by tables and ask guests about their experience.

Management 71

Management Management Loyalty Program Email Marketing 71

EATER

MAY 22, 2020

To manage crowding, all stores are limiting the number of customers that can enter at once, as well as putting up “visual cues and in-store signage” encouraging distancing, and performing “daily audits to ensure compliance.” Breaks are longer, and every other cash register is left empty to allow space between workers.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145