Modern Restaurant Management

DECEMBER 11, 2020

With the recent stay-at-home orders and kids out of school soon, more and more people will be home consuming content. Globally, consumers have moved much of their lives online. This is also a good time to check for any broken links and optimize your online content. Be sure to offer valuable content that is trending.

Social Media 540

Social Media Consumer Goods Online Ordering Blog 540

Modern Restaurant Management

FEBRUARY 1, 2022

Technological advances are becoming table stakes for this long-term business channel, with more than eight in 10 operators saying the use of technology in a restaurant provides a competitive advantage, and a good proportion of operators plan to ramp up investments in technology this year. Roughly half of U.S.

2022 520

2022 2030 Food Supply Recruiting 520

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 451

Technology Consumer Goods Customer Experience Seating 451

Modern Restaurant Management

JULY 20, 2022

Industry advertisers have needed to remain nimble as economic conditions have turned on a dime, reevaluating their campaigns to reflect changing restrictions, consumer behaviors and more, sometimes at a mere moment’s notice. consumers have used the internet to find information about local businesses more than once a week.

Advertising 476

Advertising Consumer Goods Transportation Retail 476

Modern Restaurant Management

OCTOBER 19, 2020

That statistic is alarming — both for consumers and the restaurant industry. The combination of stay-at-home orders, ongoing COVID restrictions, spikes in COVID numbers, and consumer fear about the risks of dining out are significantly impacting the restaurant industry. A good first step is to elevate your food safety culture.

Food Safety 540

Food Safety Food Employee Relations Consumer Goods 540

Modern Restaurant Management

APRIL 2, 2024

This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic. For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued.

Loyalty Program 412

Loyalty Program Catering Seating Customer Experience 412

Modern Restaurant Management

JANUARY 25, 2021

A tarp, tent, or other quickly erected structure is a good remedy for now, but not a long-term solution. In the future, restaurants will need outdoor dining spaces that satisfy consumers’ changing needs for safer in-restaurant dining experiences while maintaining their comfort.

Outdoor 532

Outdoor Technology Customer Experience Dine-in 532

Modern Restaurant Management

NOVEMBER 24, 2020

With some outdoor dining pilot programs coming to an end as we head into the winter months, tens of thousands of restaurants across the country will be forced to operate at a fraction of typical capacity without added outdoor seating to supplement the loss.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

ChowNow

FEBRUARY 21, 2025

In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Staff scheduling and management apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

APRIL 12, 2022

and then five minutes later, he storms out because we can’t seat him right away. On the one hand, consumers are craving unique human experiences with food more than ever before. It’s important to understand that while COVID intensified consumer expectations, these trendlines were well underway.

Customer Experience 494

Customer Experience Airlines Consumer Goods Dine-in 494

Modern Restaurant Management

DECEMBER 17, 2020

The good news is that with the recent announcement of three vaccine trials that are up to 95-percent effective, the light at the end of the tunnel is becoming more apparent. 2020 has been a challenging year for restaurants and hospitality professionals to say the least.

Back of House 540

Back of House Outdoor Healthcare Government 540

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. billion in 2024 and is anticipated to rise at a CAGR of 3.74

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Fast Casual Food Point of Sale Mobile Ordering 252

Modern Restaurant Management

JULY 14, 2020

According to Statista, most American consumers believe their social media usage will increase dramatically during COVID-19—including 62 percent on Facebook, 43 percent on Instagram, and 34 percent on Twitter. Influencers themselves attract a wide range of consumers and they’re great for promoting businesses.

Marketing 540

Marketing Social Media Influencer Online Ordering 540

Modern Restaurant Management

AUGUST 19, 2020

Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook. With Seated Events, Seated at Home, and Seated, restaurants can drive demand to their three primary sources of revenue in a single, easy to use rewards platform.” and the surrounding region. . and the surrounding region. .”

Kitchen Safety 516

Kitchen Safety Loyalty Program Delivery Customer Service 516

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 495

2023 Loyalty Program Mobile Ordering Customer Experience 495

Modern Restaurant Management

JULY 31, 2020

But, out of the haze of bankruptcy filings, there will be some golden opportunities for a savvy PE firm or other restaurant chains with an appetite for a good deal. providing and requiring PPE; taking reservations only for seating). A Little History. Line up your lawyers with 363 buy-side experience and start strategizing.

Retail 444

Retail Back of House Casual Consumer Goods 444

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door. The sleeping giant is virtual kitchens.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

SEPTEMBER 1, 2020

The best results right now can be discovered through the alteration of menus based on what consumers need now, and on what sells best. With patio season coming to an end and indoor seating capacity compromised, it’s never too early to have a Plan B (or C or D, at this point). Need to make menu changes?

Supplies 493

Supplies Seasonal Menu Back of House Delivery 493

Modern Restaurant Management

APRIL 15, 2020

Collins : We’ve learned just how important our investment in digital technology truly is, not only for consumers interacting with us via our websites, but also on all of our various social media channels. Good solid restaurants that have been around for years may not survive.

Food Safety 517

Food Safety Social Media Loyalty Program Consumer Goods 517

Modern Restaurant Management

MAY 5, 2021

More than 9,500 consumers were polled for the study , which ranks the brands on three factors –consumers’ satisfaction levels with their most recent visit, their likelihood to return to the brand soon, and their trust in the brand. Since COVID, the dynamics of consumer decision making have changed.

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2021 Coupons Loyalty Program Consumer Goods 492

Modern Restaurant Management

JUNE 16, 2022

consumers being new to ordering meal delivery services (up from 47 percent in March 2021). consumers’ meal delivery sales, followed by Uber Eats, which gained 24 percent. meal delivery consumer spending. DoorDash and its subsidiaries also earned 59 percent of U.S. Grubhub and its subsidiaries came in at 14 percent of U.S.

Online Ordering 473

Online Ordering Management Management Point of Sale 473

Modern Restaurant Management

JULY 1, 2020

Consumer Interest in Restaurants is Shifting Quickly. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Diners are Ready, but Concerned.

2020 451

2020 Travel Food Safety Consumer Goods 451

Modern Restaurant Management

JANUARY 16, 2020

Some ingredients with a starring role in 2020 to swap in for a healthier choice: Meat Swap : Jackfruit: this comes off the jackfruit tree and is a very hearty tree and easy to grow making it good for the planet. The Greater Good, Sustainability and Local Sourcing. It is also full of nutrients and fiber. Mental wellness.

Events 559

Events Catering 2020 Outdoor 559

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. The spinoff is just 1,500 square feet and will focus on takeout, though it also seats 65. Perkins and Huddle House are classics of the family-dining genre.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Modern Restaurant Management

MARCH 3, 2023

The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers. Flexibility to Accommodate Rising Food Costs and All-Hours Dining Demand for restaurant experiences remains strong among consumers who are hungry to connect over shared meals.

2023 510

2023 2022 Consumer Goods Point of Sale 510

7 Shifts

MARCH 18, 2021

Breweries and Taprooms were close to pre-pandemic levels by the end of summer—dude to to-go cans and outdoor seating. As it turns out, the healthy juice business is a good one to be in during a pandemic. Some had to get creative with their outdoor seating and greenhouses, yurts, and igloos became the way to dine out.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. Is that a good thing for restaurants? Continue to Site >>> Menu Forget coffee. Salad is rising as the next drive-thru concept The fast-casual Greenlane is plotting growth across Florida with investor and NFL star Rob Gronkowski working the drive-thru window.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

Modern Restaurant Management

JUNE 4, 2025

Guests want an easy check-in process, comfortable seating, and ease of navigation that makes the whole experience seamless. Going to different locations, guests know they can get a reliable, good meal from the brand they love while experiencing a new environment. It’s about making people feel at ease within the restaurant.

Customer Experience 221

Customer Experience Customer Service Design Consumer Goods 221

7 Shifts

AUGUST 18, 2021

Small gestures like these will make your service go from good to great. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. But today, the customer experience begins long before guests are seated. Recommended Reading: BLOG NAME.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

ChowNow

FEBRUARY 12, 2025

Consumer behavior is constantly evolving. Consumer insights: Beyond the basics, think about why people dine at your restaurant. By defining your ideal customer, you can tailor your branding, social media content, and promotions to resonate with the right peoplerather than wasting marketing dollars on an audience that isnt a good fit.

2025 195

2025 Marketing Email Marketing Operations 195

7 Shifts

NOVEMBER 1, 2022

Maybe it's great food, a good happy hour, or an attractive atmosphere. Vertical short-form video has quickly become a popular way to consume content, and TikTok is likely to blame. How we consume food, how menus are engineered , and even how restaurants are designed all owe a hat tip to IG. Weaknesses: What can they do better?

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Restaurants vs. delivery services. Supporting local.

2020 495

2020 Mobile Ordering Loyalty Program Food Safety 495

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. Consumer demand is strong in states that have started reopening to dine-in. The Rise of the Cautious Consumer. Restaurant Sales Velocity.

2020 326

2020 Food Safety Online Ordering Point of Sale 326

7 Shifts

AUGUST 2, 2024

Below are some key restaurant metrics you should be tracking for your restaurant: Cost of goods sold (COGS) The cost of goods sold refers to the amount it costs to produce an item on your menu. To keep your restaurant in good financial standing, you should aim for at least 70%. Ideally, you’ll want this to be close to 60%.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. By injecting a sense of playfulness into their interactions with consumers, brands are creating unforgettable experiences that build lasting relationships. Nothing is fraud proof.

2024 540

2024 Loyalty Program Cash Management Customer Experience 540

Modern Restaurant Management

MARCH 12, 2021

At the time, there were 40 locations and her contributions to supporting the brand's rapid growth ranged from assisting with grand opening strategies to boosting consumer awareness and more. “For instance, along with activating online ordering and delivery options from the start, our patio has plenty of seating for those who choose.

Franchise 451

Franchise Franchising Fast Casual Online Ordering 451

Modern Restaurant Management

JUNE 17, 2020

Also, take into consideration that though you only can seat 25 to 50 percent of your restaurant, you still must cover 100 percent of the hard costs, so it might not be economical for many restaurants to open for such a small amount of business. It has created a perfect storm for the potential to lose the branding you worked so hard to attain.

Employee Relations 495

Employee Relations Food Safety Small Business Government 495