Foodable

AUGUST 19, 2020

Barron and Malinowski explore building a customer database and cultivating consumer loyalty during COVID-19. We did have a decent amount of dining, but a lot of our customers come in early in the morning grabbing a bite… we realized we had to shrink down that percentage of the dine-in seats and the occupancy.”

Loyalty Program 94

Loyalty Program Fast Casual 2011 2014 94

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

LevelUp

OCTOBER 14, 2019

With their outpost program , pickup shelves are placed in participating offices, allowing sweetgreen to deliver and shelve orders en masse. Previously, most locations were about 2,000 square feet with 50 seats, as required by company policy. Future stores will be as small as 1,400 square feet and seat as few as 26 people.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. Are they an island, or do they have good connections? Investors want to see that you have good people around you.

Point of Sale 397

Point of Sale Back of House Document Download 397

Mad Mobile

JUNE 7, 2024

However, modern bar POS systems can create customer profiles from the swipe of a credit card or when guests sign up for your establishment’s loyalty program. Consider this… Bar POS systems track a wide variety of data points about each and every customer who swipes a credit card or joins a loyalty program.

POS 40

POS Bar Loyalty Program Point of Sale 40

Modern Restaurant Management

OCTOBER 28, 2021

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. With COVID-19 continuing to be a consideration for consumers across the U.S., Any restaurant reward or loyalty program should have this messaging included as well.

Communication 183

Communication Social Media Menu Loyalty Program 183

Open for Business

MAY 19, 2023

The good news is that changing restaurant trends are an opportunity for restaurants to get a jump on the next big thing and get ahead of the competition. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Bar seating with light bites continues to be a hospitality trend.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Open for Business

NOVEMBER 21, 2022

A good CRM provides a rich database of information on all past guests. It can sync with a loyalty program. Take advantage of the software’s assignment recommendations to maximize seats. After all, how reservations are taken and the way the dining room is seated can make all the difference in the cooks’ night.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Restaurants vs. delivery services. Supporting local.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

BNG Point of Sale

APRIL 22, 2020

The investment in a good handheld POS System to improve your mobile business is one without regrets. Mobile POS systems make it easy for you to take payments directly from the table, eliminating the need for long lines at the front desk, crowding your entryway, and interfering with seating new guests. Keep reading to learn more.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Lavu

APRIL 8, 2020

You’ll be able to review hard data and easily run reports to understand the good, bad, and ugly of your restaurant. From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

The Rail

APRIL 11, 2024

According to research by Sopro, over 75% percent of consumers prefer to communicate with brands through email. But if you want a continuous flow of customers, you must market your services continuously to potential guests, even when business is good. This encourages them to share their email address.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

BNG Point of Sale

APRIL 22, 2020

The investment in a good handheld POS System to improve your mobile business is one without regrets. Mobile POS systems make it easy for you to take payments directly from the table, eliminating the need for long lines at the front desk, crowding your entryway, and interfering with seating new guests. Keep reading to learn more.

POS 52

POS Loyalty Program Point of Sale Mobile Ordering 52

Sling

JULY 4, 2021

It may even generate positive press, which is always a good thing. 19) Show Off Good Publicity. Good publicity can go a long way toward making your restaurant marketing successful. Good service can make or break a restaurant these days. 23) Start A Customer Loyalty Program. Set up a loyalty points system.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Future Food

MAY 5, 2020

But there was always a new F&B operator waiting in the wings to pick up where one business left off and for a good concept, with authentic food and service there were customers waiting to queue up for the next new thing. Start the marketing communications early – begin the teaser trailers – but don’t forget to deliver on quality!

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Some popular programs include QuickBooks, Sage 50cloud, and Xero.

Management 120

Management Management Mobile Ordering Point of Sale 120

BNG Point of Sale

SEPTEMBER 2, 2021

Although this may seem low compared to other industries, it is because restaurants are impacted by what is commonly referred to as the big three expenses, namely: labor, overheads, and cost of goods sold. . Add More Seating . Loyalty Program . 30% food costs . 30% labor . 30% overhead expenses . 10% profit .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Notch

FEBRUARY 14, 2019

The study compared neurologic effects in people who had received discounts for goods and services, versus a control group who were not given any discounts. Overall, the study showed that receiving a discount for goods and services makes people happier and less stressed. That means more bums in seats, more sales and more profit.

Specials 75

Specials Loyalty Program Seasonal Menu Point of Sale 75

Touch Bistro

JUNE 10, 2021

Considering that 58% of consumers will never do business with a company again after just one bad experience, you need to know where your restaurant falls short so you can quickly address any issues that may be holding your revenue potential back. Helps You Maintain Customer Loyalty. Through Your Loyalty Program.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Apicbase

MARCH 28, 2024

Rush order – an order to be prioritised and made as soon as possible Operational terms Food cost percentage – the cost of ingredients for each dish ( cost of goods sold ) as a percentage of sales revenue. This is a critical financial metric used in the culinary industry to assess profitability.

Back of House 52

Back of House FOH BOH Front of House 52

BNG Point of Sale

SEPTEMBER 7, 2021

Customers rely on restaurants for good service and great guest experience, which includes tasty food and the type of service attached to it. Good service and excellent dining experiences will help your customers get a positive impression and help keep them coming back. . Training Employees for Excellent Customer Service .

Customer Service 52

Customer Service Point of Sale Customer Experience Loyalty Program 52

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. Tab transfer and selection between systems One of the best times to upsell your patrons is when they step into the bar while waiting for a seat in your restaurant area. Tracking and redeeming loyalty points should be a snap.

POS 40

POS Bar Brewery Customer Service 40

The Restaurant Times

FEBRUARY 24, 2022

Restaurant marketing in today’s highly competitive industry necessitates precision, consistency, and thorough consumer data. Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. What measures must one take to build a loyal customer base ?

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 113

Franchise Franchising Loyalty Program Kitchen Safety 113

Lavu

MARCH 16, 2020

The guests who come to any fundraiser hosted at your establishment will feel a sense of loyalty, and they’ll be likely to return on their own again. Crowds will be rushing the door for a good time! Start a Birthday Program. Setting up a restaurant’s birthday program is the easiest thing to do.

Email Marketing 78

Email Marketing Loyalty Program Social Media Consumer Goods 78

Notch

FEBRUARY 14, 2019

The study compared neurologic effects in people who had received discounts for goods and services, versus a control group who were not given any discounts. Overall, the study showed that receiving a discount for goods and services makes people happier and less stressed. That means more bums in seats, more sales and more profit.

Specials 52

Specials Loyalty Program Seasonal Menu Point of Sale 52

Modern Restaurant Management

JULY 20, 2021

Since morning meal visits are habitual, recovery for this daypart will depend on consumers returning to workplaces and schools. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

ChowNow

OCTOBER 4, 2021

Hilton Honors, Marriott Bonvoy, United Mileage Plus, Rakuten, and other top travel and retail dining loyalty programs, powered by Rewards Network. If your restaurant currently has online ordering integrated into different platforms, you’re probably well aware of how time-consuming it can be to manage them individually.

Ordering 78

Ordering Online Ordering Website Management Loyalty Program 78

Restaurant365

JUNE 4, 2021

If you haven’t yet started a loyalty program, consider implementing one. Reward programs can engage your customers, encouraging them to visit more often and participate in specials. Loyalty programs can also include incentives to encourage referrals, which is a win-win for both your loyal customer and your restaurant.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. Jimmy's John's New Incentive Program.

Franchise 154

Franchise Franchising Loyalty Program 2022 154

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 194

Franchise Franchising Fast Casual Point of Sale 194

Lavu

FEBRUARY 12, 2020

Most shops don’t have seating, so popular restaurant KPIs like Table Turnover Rate or RevPASH aren’t relevant to your needs. Customers will jump on the chance to take their favorite ice cream home for a good price, and it’s a great way of promoting your take-away option. . Track the average ticket every day for one month.

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For instance, if you use a restaurant loyalty program like TouchBistro Loyalty , you can create personalized promotions based on past diner behavior.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

AUGUST 14, 2020

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186