Modern Restaurant Management

AUGUST 19, 2020

Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. With so much uncertainty in the future, consumers want to feel more in control wherever they can. Without leaving home.

Cash Management 572

Cash Management Point of Sale Consumer Goods Small Business 572

Modern Restaurant Management

OCTOBER 16, 2020

September 29th was a good day for Dunkin Donuts, according to Placer.ai. Yet, even these numbers were good enough to shrink the gap in weekly visits compared to the weeks prior. Searches are also up for apple cider donuts (up 117 percent) and apple picking (up 55 percent) as people look for socially-distanced outdoor activities.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

DECEMBER 9, 2020

They embraced third-party delivery services like Uber Eats as a lifeline to their customers, rushed to expand outdoor and street dining options to comply with distancing rules, and experimented with ghost kitchens to capitalize on customers' online migration. Booming Subscriptions. Case in point: the Pret A Manger program costs $26.60

Loyalty Program 484

Loyalty Program Customer Service Consumer Goods Online Ordering 484

Modern Restaurant Management

MAY 21, 2020

Outdoor dining is ideal if your restaurant space allows it. This speaks to a larger “transition” period we’re about to enter where, though things are opening back up, consumers will still want many of the same accommodations provided during the “stay-at-home” phase. Emily Washcovick.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

MARCH 3, 2023

The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers. For others, outdoor dining and alcohol-to-go are becoming table stakes. Eco-friendly business practices continue to draw consumers, especially millennials. "As

2023 508

2023 Consumer Goods 2022 Point of Sale 508

EATER

APRIL 8, 2025

How good they are is another question. According to Lohman, the trick was to use them to supplement other baked goods. Many other wartime cake recipes, like this one from the BBC , use baking powder and vinegar to mimic the rise that eggs provide in baked goods. How good these recipes are is another question, however.

Consumer Goods 263

Consumer Goods Pricing Outdoor Waste 263

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JULY 29, 2022

QSR brands should understand the unique benefits that high-quality ads deliver and how to develop creative that consumers will crave. During times of inflation or uncertainty, such as when brands are struggling with supply shortages, rising employee wages and the increasing cost of goods, price increases may need to be passed onto customers.

Advertising 522

Advertising Take-out Marketing Social Media 522

Modern Restaurant Management

AUGUST 3, 2021

It used to be that restaurateurs could compete on the quality of their food, but with consumers having been deprived for so long, focusing on food alone would be a mistake. Consumers expect more in terms of atmosphere, service and memorable experiences. The reality is that foot traffic is no longer a primary business driver.

Customer Experience 539

Customer Experience Social Media Email Marketing Online Ordering 539

Modern Restaurant Management

SEPTEMBER 28, 2021

The good news is that despite the initial setbacks in the early days of COVID, many restaurants have not just survived, but thrived. the primed space, lease flexibility and eager consumers have allowed them to thrive. For restaurateurs, the appeal is obvious. As one of two Sweet & Boozy locations in the U.S., Getting it Right.

Dine-in 529

Dine-in Retail Consumer Goods Innovation 529

Modern Restaurant Management

MARCH 13, 2023

There is an exception to this rule – which may be limited in the restaurant context – if the manufacturer’s instructions specify that the food may be consumed without cooking (e.g., What are changes regarding pet dogs in outdoor dining spots? Dog lovers, rejoice! A few key points.

2022 471

2022 Allergens Food Food Safety 471

Modern Restaurant Management

JANUARY 16, 2020

Some ingredients with a starring role in 2020 to swap in for a healthier choice: Meat Swap : Jackfruit: this comes off the jackfruit tree and is a very hearty tree and easy to grow making it good for the planet. The Greater Good, Sustainability and Local Sourcing. It is also full of nutrients and fiber.

Events 558

Events Catering 2020 Outdoor 558

Modern Restaurant Management

MAY 5, 2021

More than 9,500 consumers were polled for the study , which ranks the brands on three factors –consumers’ satisfaction levels with their most recent visit, their likelihood to return to the brand soon, and their trust in the brand. Since COVID, the dynamics of consumer decision making have changed.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JULY 20, 2020

consumers said they expect restaurants to provide hand-sanitizing stations, frequently and rigorously clean high-touch surfaces, and require workers to wear face masks. If there isn’t good ventilation, then the data suggests that it’s crowded, poorly ventilated places where there have been outbreaks.”

Kitchen Safety 558

Kitchen Safety Food Safety Allergens Consumer Goods 558

7 Shifts

MARCH 18, 2021

Outdoor dining, warm weather, and a decline in virus cases helped the industry. Breweries and Taprooms were close to pre-pandemic levels by the end of summer—dude to to-go cans and outdoor seating. As it turns out, the healthy juice business is a good one to be in during a pandemic. And people really love pizza.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

JULY 21, 2020

Just last week, I dined outdoors at a local restaurant. It was a seamless, clean way to access the information, and a selling point for consumers wary about going to a restaurant. Rather than providing standard menus, we were instructed to scan a QR code on our table to access the menu on our phone. The best part?

Marketing 520

Marketing Food Safety Mobile Ordering Communication 520

Modern Restaurant Management

JUNE 23, 2023

When the offering is perishable and consumers have seemingly infinite alternatives, why should they choose your restaurant versus another one down the street? Here’s a recipe for good brand stories: Authentic : Tell the story of why your brand exists. Memorable : Good stories elicit a reaction from your audience.

Franchising 450

Franchising Franchise Marketing Social Media 450

Modern Restaurant Management

AUGUST 4, 2020

Lines, regardless of what creates them, are never good things in the service industry. Still, the chosen method of payment for many consumers is cash; they just don’t want to pass and receive bills directly from another person. Paying for meals at a kiosk without interacting with a cashier used to be something of a novelty.

Cash Management 496

Cash Management 2003 Mobile Ordering Customer Service 496

Modern Restaurant Management

AUGUST 6, 2021

With restaurants clawing back and facing new challenges like vaccine credentials and new COVID variants, it’s a good time to check on an equally important, if less prioritized corner of the American dining and drinking sector – restaurant insurance. There is some good news for the restaurant industry.

Insurance 493

Insurance 2021 Guest Recovery Point of Sale 493

Modern Restaurant Management

JANUARY 11, 2021

The owner of Delicious Raw, a healthy fast casual concept launched in 2013, is looking to grow the brand and create a one-stop-shop for healthy consumables for a broad audience. I particularly like it because I'm heavy into outdoors and sports and the ocean. I just fell in love with South Florida.

Fast Casual 369

Fast Casual Casual 2013 Franchising 369

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. Consumer demand is strong in states that have started reopening to dine-in. The Rise of the Cautious Consumer. Restaurant Sales Velocity.

2020 326

2020 Food Safety Online Ordering Guest Recovery 326

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

JANUARY 15, 2021

The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home. Our industry is resilient and consumer demand for restaurants remains strong.” ” Restaurant Labor Evolution.

2021 424

2021 Fast Casual Fine Dining Point of Sale 424

Future Food

AUGUST 26, 2020

Outdoor Dining is a way of life & a way forward for Food & Beverage. In a COVID world, Outdoor Dining is a safer option for patrons and staff alike. When people think about Outdoor Dining, they often first think about these types of places: Beach Dining. People love eating and drinking outside.

Outdoor 148

Outdoor Beverage Food Hotels 148

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

7 Shifts

FEBRUARY 18, 2021

We're seeing some good signs of life in terms of. Consumer behavior has been changed forever around their inclination to go out and dine in and patronize those restaurants, that's something that we'll have to see how will that change shift back or meet somewhere in the middle between the way things used to be.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Restaurants vs. delivery services. Supporting local.

2020 493

2020 Loyalty Program Mobile Ordering Food Safety 493

Modern Restaurant Management

FEBRUARY 3, 2021

Additionally, all of the above fall into a “good news, bad news” scenario for the upcoming year. “Consumers can go out more often in 2021, but we’re just going to see capacity down for the rest of the year until the vaccine has been administered to a large portion of the population,” Groves added.

Insurance 531

Insurance 2021 Restaurant Law Fine Dining 531

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. . Despite these struggles, Alignable also learned in its poll that the No.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Goliath Consulting

MAY 19, 2020

But as consumer spending on catering grows, so does the competition. You may be used to catering for corporate meetings, office parties, weddings or cocktail parties, but what about outdoor festivals, picnics and movie sets? Devote time to proactively connecting with consumers.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

AUGUST 2, 2021

With bars and restaurants fully open for indoor service with no restrictions across the country, and visitation remaining strong over recent weeks, it presents suppliers and operators with a valuable opportunity to keep engaging consumers, leverage tailored food and beverage offers and maximize spend opportunities.”

2021 450

2021 Point of Sale 2019 Equipment 450

Modern Restaurant Management

JULY 1, 2020

Consumer Interest in Restaurants is Shifting Quickly. Takeout and delivery has continued to sustain interest on Yelp, still up 148 percent based on consumer interest relative to pre-pandemic levels. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

NOVEMBER 25, 2020

“It was then we got a glimpse into two salient consumer trends – people still want that classic American comfort food of a burger, fries and a drink, but they also care about quality and transparency of ingredients. “There is a year-round desire to look good, feel good and be outdoors, whether exercising or on the beach.

2021 504

2021 Tourism Outdoor Fast Casual 504

Modern Restaurant Management

AUGUST 19, 2020

The service that allows delivery robots to come and go outdoor between restaurants and apartments to deliver food has become a reality for the first time in Korea. The outdoor delivery robot service newly introduced to Gwanggyo Alley Way can be used by anyone, including residents and visitors. Woowa Brothers Corp.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” The indoor-outdoor, three-level floating vessel will feature year-round public and private events, as well as annual membership options.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

EATER

SEPTEMBER 3, 2020

Suddenly, we were enjoying burrata and prosciutto plated by someone else and consumed by us. By June, every state had allowed restaurants to reopen in some capacity, whether that was dining outdoors only, with party limits, or with a capped indoor capacity. But no one could know that we’d allowed ourselves this deeply guilty pleasure.

Social Media 317

Social Media Back of House Outdoor Dine-in 317