Culinary Cues

NOVEMBER 25, 2024

Good news doesn’t sell as well as doom and gloom, so our friends in the media avoid it as much as possible. It can be overwhelming, pointing us down a very dark path. Taking the time to step away from all of that, looking up to the light and reflecting on how fortunate we are is cleansing and very, very important.

Food Supply 409

Food Supply Uniforms Café Take-out 409

Restaurant Business

JUNE 12, 2025

The company plans to expand into more markets and expects to have thousands of bots on the ground by the end of the year, which it says will give it the largest autonomous vehicle fleet in the world. The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps.

Delivery 167

Delivery Leadership 2025 Advertising 167

Modern Restaurant Management

APRIL 1, 2022

The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs. McMenamins confirmed the attack, reporting that ransomware locked the company’s systems and potentially exposed sensitive employee data.

Operations 601

Operations Point of Sale POS Small Business 601

Restaurant Business

JUNE 11, 2025

The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. When we spoke to younger customers, we found that Perkins is just not as relevant,” said Ascent CEO James O’Reilly, who joined the company in 2023. It also sports the chain’s new name and logo.

Fast Casual 169

Fast Casual Front of House Back of House Leadership 169

Restaurant Business

JUNE 17, 2025

That’s our biggest takeaway after a pair of acquisitions by the delivery company that have it set to take a bigger share of the restaurant tech ecosystem. The company generated total revenues of $10.7 The company says its goal is to grow local economies and refers to itself as a “local commerce platform.” billion last year.

Leadership 179

Leadership Advertising 2025 Reservations 179

Modern Restaurant Management

DECEMBER 11, 2020

This is a great time to up your game in social media, blogs, and media placements on trending news topics. Use this opportunity to position yourself and your brand by contributing leadership pieces, offering quotes and accepting media interviews that allow you to jump in the driver’s seat and position your company in a positive light.

Social Media 539

Social Media Consumer Goods Online Ordering Leadership 539

Restaurant Business

JUNE 17, 2025

All are company owned and there are no plans to franchise. News Emerging Brands Fast_Casual Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. View All Articles by This Author Want breaking news at your fingertips?

Fast Casual 156

Fast Casual Leadership Mobile Ordering Casual 156

EATER

MARCH 27, 2025

The company could fold, it could stop selling the product, or almost worst of all, it could change the recipe to produce an imitation of your beloved, like the Men In Black bug alien in his Edgar suit, ransacking your pantry as if he belonged there. Occasionally companies will crow about a changed recipe, like Chips Ahoy!

Consumer Goods 351

Consumer Goods Food Supply 2019 Food Order 351

Modern Restaurant Management

NOVEMBER 13, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Election Results. Voters in several states passed propositions that will affect the food and beverage industry. of the outstanding quota.

2020 474

2020 Restaurant Law Food Safety Food Order 474

Modern Restaurant Management

DECEMBER 12, 2023

It seems almost everyone, from social media influencers to evening news anchors, is extolling the capabilities of this emerging tech. In this new era of artificial intelligence, we are witnessing several ways in which workflow automation continues to drive enhanced labor efficiency.

Customer Service 507

Customer Service Customer Experience Social Media Innovation 507

Modern Restaurant Management

JULY 26, 2024

In a recall, proper communication can save lives – and can also reduce the negative impact on a company’s reputation. Leverage a combination of your website, social media platforms, news outlets, in-store signs, app notifications, loyalty program emails, etc. Rely on tech tools. Show concern. Monitor feedback.

Communication 465

Communication Food Safety Social Media Loyalty Program 465

Modern Restaurant Management

NOVEMBER 18, 2020

While no one likes to receive criticism or complaints, the fact is that bad reviews could be good news for your business. Regardless, your response should show care and concern for the consumer, with an explanation of what happened on the company’s side — not an excuse. What about negative feedback?

Consumer Goods 511

Consumer Goods Customer Service Customer Experience Take-out 511

Restaurant Business

JUNE 17, 2025

retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? Sign up here. Get today’s need-to-know restaurant industry intelligence.

Food 179

Food Fast Casual Leadership Loyalty Program 179

Modern Restaurant Management

JULY 13, 2020

Be it Paypal, Apple Pay, Square or over-the-phone payments, restaurants have implemented new options to reduce the amount of touchpoints. As a result, 52 percent of companies have deployed new payment processing methods. The good news is 87 percent of people say dining out is one of the things they miss the most.

Consumer Goods 539

Consumer Goods Food Safety Hiring Customer Service 539

Modern Restaurant Management

JUNE 8, 2021

The good news is that many of the technological developments needed to promote accessibility have already been implemented across the industry to improve other aspects of the business such as boosting sales and complying with new contactless methods of service. Embracing Innovation.

Technology 560

Technology Innovation Restaurant Law Customer Service 560

Restaurant Business

JUNE 11, 2025

New to 7-Eleven’s roller grill offerings are a Spicy Hot Link Sausage, which the company calls “a slow-smoked, paprika-packed sausage that delivers a flavorful kick with just the right amount of spice.” marketing retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news.

Fast Casual 156

Fast Casual Cash Management Leadership Retail 156

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation.

Cash Management 518

Cash Management Food Supply Seasonal Menu Social Media 518

Restaurant Business

JUNE 6, 2025

CapitalSpring is the owner of restaurant companies including Newk’s and Beef O’Brady’s. News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Sign up to receive texts from Restaurant Business on news and insights that matter to your brand. By Heather Lalley on Jun.

Fast Casual 141

Fast Casual Leadership 2025 2024 141

Modern Restaurant Management

AUGUST 11, 2020

Your virtual corporate events can supply attendees with regular catering such as breakfast or lunch delivered to their door, and swag packages like company T-shirts, colorful pens and notepads, or games or crafts that are based on a theme. Whatever you come up with, don’t forget to share the news far and wide.

Events 531

Events Entertainment Food Supply Equipment 531

Modern Restaurant Management

AUGUST 19, 2021

Today’s news cycle is measured in seconds (on a slow day!), It’s not always the president of the company. It is no secret that bad news travels fast; however, an immediate response helps mitigate damage to your company’s reputation. and rumors can snowball into a perfect storm.

Communication 474

Communication Travel Information Management 474

Modern Restaurant Management

APRIL 24, 2020

Historically, commercial cleaning has been treated as a cost that many companies tried to minimize as much as possible. The good news is that people are resilient, strong, and love to dine out with friends and family. This is where commercial cleaning becomes a very important aspect of every business – especially restaurants.

Front of House 525

Front of House Customer Experience Back of House Dine-in 525

Modern Restaurant Management

JUNE 20, 2022

There’s good news! According to a LinkedIn survey, 94 percent of employees say they would stay at a company longer if the company invested in their learning and development. In addition to paying a competitive salary, there are many other ways restaurateurs can boost employee satisfaction and happiness.

Small Business 546

Small Business Social Media Hiring Leadership 546

Modern Restaurant Management

SEPTEMBER 3, 2020

“A lot of inspiration comes from research, wine ties into our daily operations, and creating memorable experiences for guests is a big focus for our company,” added Rough. It was a great teaching opportunity for me because I got to pass on the experience I had coming up through the ranks, having been with the company for 18 years.

Marketing 474

Marketing Seasonal Menu Leadership Coaching 474

Restaurant Business

JUNE 6, 2025

The company is consolidating those functions to improve efficiency and collaboration. Dawn Hooper , a longtime veteran of Jack in the Box, was named CFO of the burger chain after 25 years with the company. leadership News executive change Want breaking news at your fingertips? Sign up here.

Fast Casual 141

Fast Casual Leadership Franchising Franchise 141

Modern Restaurant Management

JUNE 9, 2021

As the owner of my own company, a lot of work, research, and tension has accompanied our reopening plans. Further, if a restaurant or food service company is providing the COVID-19 vaccine onsite they may qualify for liability immunity protections from the Public Readiness and Emergency Preparedness Act (PREP Act).

Employee Relations 531

Employee Relations Management Management Insurance 531

Modern Restaurant Management

NOVEMBER 10, 2021

This shift in behaviour is welcome news for the hospitality sector and presents a unique opportunity for anyone considering launching their own business. This is very encouraging news for restaurants, pubs, bars, and cafés alike, and will provide a much-needed boost following what’s been a particularly challenging year for most.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The deal will be funded through cash on hand and proceeds generated from the Company’s securitization facility. The Main Course.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

JUNE 1, 2020

But the unfortunate reality is that over 50 percent of companies that are struck by a disaster won’t recover. A crisis management plan outlines steps that your company needs to take when faced with specific risks. Being aware of your risk environment is a critical step that can help you recover from unexpected disasters.

Hospitality 455

Hospitality Insurance Food Supply Social Media 455

Modern Restaurant Management

OCTOBER 1, 2022

Post valuable content, such as recipes, interviews, advice from the chef, or news about your restaurant. Your content should follow your branding for customers to distinguish the company from others. This tactic will enable you to reach loyal followers of the public figure and attract them to your company.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

NOVEMBER 10, 2020

Many of these workers literally represent your company, your services and, perhaps most importantly, your brand. It’s how they get their news, listen to music, and even how they read and watch movies, so it would make sense that it is also how they communicate for their job, especially given the nature of their work.

Mobile Ordering 493

Mobile Ordering Online Ordering Customer Experience Communication 493

Modern Restaurant Management

FEBRUARY 21, 2020

Event management companies must always be on the lookout for ways to promote their events and increase brand recognition within their audience. Well, let’s explore some approaches that every event company should seriously consider. But how exactly should you use Instagram Stories for your event promotion? Encourage Interaction.

Events 472

Events Social Media Entertainment Take-out 472

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. The good news is that there is still a captive audience in place, so the key becomes one's imagination.

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

7 Shifts

APRIL 24, 2020

This blog is dedicated to the hundreds of thousands of restaurant workers struggling in the “new normal” with COVID-19—a collection of strategies, resources, and tips to help you survive and thrive. Staying informed While the news may be overrun with COVID-19 updates 24/7, staying informed about the situation can help keep you safe.

Social Media 352

Social Media Insurance Website Management Government 352

Restaurant Business

JUNE 13, 2025

News executive change leadership Want breaking news at your fingertips? Sign up to receive texts from Restaurant Business on news and insights that matter to your brand. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Leadership 144

Leadership 2025 Email Marketing Magazine 144

Modern Restaurant Management

AUGUST 12, 2020

A survey by restaurant management software company Upserve found that 64 percent of respondents were either slightly or very optimistic about the future. Restaurants that are nimble and able to quickly pivot to new operational strategies in response to today’s rapidly changing business environment will have the most reason for optimism.

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

Modern Restaurant Management

NOVEMBER 7, 2023

Lots of brands are using this platform the same way they would X (Twitter) but with more light-hearted messaging geared toward customers and less toward real-time news or business updates. X (Twitter) : X (Twitter) has made news for its recent volatility and changes under new ownership.

Marketing 508

Marketing Social Media SEO Front of House 508

Modern Restaurant Management

NOVEMBER 8, 2022

Amidst this good news, you should be aware of three hidden pitfalls that could affect your ability to operate safely and with a full complement of staff. New Employees Have More On-the-Job Injuries. Your restaurant is open and customers are back. Now, your main challenge may be finding enough employees to handle the surging demand.

Management 504

Management Management Food Safety Hiring 504