article thumbnail

Before the Orders Come In, The Leadership Begins

Modern Restaurant Management

While the book offers a practical and concise guide, here I’d like to dive deeper into one of its core principles—highlighting how thoughtful preparation shapes true leadership in the kitchen. Over time, these rules became the heart of the book: a simple yet powerful toolkit for culinary leadership and effective teamwork.

article thumbnail

Leadership in a Time of Coronavirus

Modern Restaurant Management

For myself, as a lifelong and collegiate-level athlete, I am reminded of the lessons in leadership taught to me by coaches, my family, and professional mentors. In terms of leadership, it can be difficult at times to trust the process during times of change, especially as it relates to circumstances outside of human control.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smalls Sliders, Karl Strauss Brewing among chains making leadership moves

Restaurant Business

Penfield has spent two decades at Raising Cane’s, where he held multiple leadership roles, including chief of restaurant services, senior vice president of restaurant services, and regional vice president of operations. Amber Polk , who was director of catering, is stepping into the role of vice president of sales and marketing.

article thumbnail

Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

Through financial recessions, terrorist attacks, global pandemics, and just the typical challenges we face in the course of daily business, there are many leadership lessons to be learned. Here are five I’ve come back to again and again. Never Take Advantage of the Guest.

article thumbnail

Week in Review: Din Tai Fung’s jaw-dropping AUVs, Krispy Kreme exits Insomnia, Starbucks operations

Restaurant Business

Consumers still want great in-store experiences, even if they don’t always use them. Premium Financing The market for restaurant chains is heating up The Bottom Line: A pair of firms are reportedly making a play for Papa Johns, and Bojangles is apparently on the market again. It’s a unique spin on Southern comfort.

article thumbnail

Can Fast Food Be Healthy?

Modern Restaurant Management

Under his leadership, the brand has doubled its footprint in just six months. Our brands cater to a wide audience, especially busy families and individuals who care about what they eat but still need speed and convenience. Pepper discussed his journey with Modern Restaurant Management (MRM) magazine.

article thumbnail

Measuring KPIs for Food Safety Success in Holiday Menu Items, Off-Premise Catering, LTOs, and Beyond

Modern Restaurant Management

The holiday season offers opportunities for catering orders, off-site catering, in-store limited-time offers of holiday favorites, and all of the increased revenue that comes with them. Leadership should talk about KPIs and food safety goals regularly, as well as demonstrate the correct behaviors at every opportunity.