Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app. Because patrons are not able to dine out, call-ahead orders have increased.

Technology 184

Technology Healthcare Social Media Mobile Ordering 184

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. His updated marketing strategy included new wrapping for their catering van.

Marketing 193

Marketing Front of House Back of House Food Truck 193

Modern Restaurant Management

DECEMBER 15, 2020

Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Drive-Thrus Ripe for Innovation.

Guest Recovery 155

Guest Recovery Mobile Ordering 2025 Customer Experience 155

The Restaurant Times

OCTOBER 23, 2023

Meet Coffeefy , the brainchild of Ramon Aguilar, an industrial system engineer with a taste for innovation and a love for coffee. The Evolution of the Coffeefy Brand: But Coffeefy didn’t stop at its inception; it evolved to cater to a diverse crowd. This concept perfectly aligns with the evolving needs of the Mexican workforce.

Customer Experience 97

Customer Experience Mobile Ordering Innovation Technology 97

Future Food

JUNE 27, 2023

The internal communities of our workplaces and assets can look out and connect with visitors and communities with a fine-grained F&B retail strategy to meet the needs of occupants and visitors with a diverse range of food and beverage options, catering to different tastes, dietary preferences, and cultural backgrounds.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? The company is catering to changing customer needs and preferences and positioning itself as socially responsible and sustainable.

Fast Casual 186

Fast Casual Customer Service Sustainability Customer Experience 186

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JULY 28, 2021

An increase in orders necessitates an increased focus on fast delivery and accuracy. Restaurant operators have access to part-time workers to manage peak load; and to maximize revenue and increase the number of orders served, they can move employees between food prep, food service and food delivery. As an example, a large U.S.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

FEBRUARY 2, 2021

The need for contactless delivery has spurred the use of digital check points – Consumers are more comfortable placing their orders through mobile apps, voice ordering, digital menu and kiosks; giving tech-savvy restaurants an edge in the race for information data. Rapid Innovation Is Critical for QSR Growth.

Mobile Ordering 96

Mobile Ordering Point of Sale Customer Service Loyalty Program 96

Modern Restaurant Management

OCTOBER 7, 2021

Innovation is needed in several areas, including: Staff management. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Foodable

APRIL 21, 2021

On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Fred Morgan, the co-founder of Fired Pie , to explore menu innovation, packaging, and how to leverage social media marketing to drive sales. Catering was about twenty percent of our business before the pandemic.

Fast Casual 79

Fast Casual Social Media 2013 Mobile Ordering 79

OneDine

SEPTEMBER 5, 2023

Servers can easily submit orders from the tablet and when it’s time to pay, conveniently drop the tablet at the guest’s table to complete payment without the awkwardness that comes from a typical tablet payment scenario. User-Friendly and Easy to Train OneDine OTG stands out for its intuitive design and user-friendly interface.

Mobile Ordering 52

Mobile Ordering POS Customer Experience Customer Service 52

Mad Mobile

FEBRUARY 22, 2024

It is essential to the success of your restaurant that you understand how to utilize technology to provide your guests with digital ordering options, improve the efficiency of kitchen automation, and give guests the power to order what they want when they want it. But table ordering systems are more than just fancy menus.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Sante

OCTOBER 30, 2020

One of their products, the Aerus Hydroxyl Blaster with ActivePure Technology , is an affordable, mobile, plug-and-purify air purifier. Underutilized kitchens can use Kitch to rent their space to caterers, food manufacturers, bakers, mobile food vendors, and other businesses. Are you inspired?

Mobile Ordering 130

Mobile Ordering Online Ordering Delivery Food Order 130

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Maintaining a distinct separation between front-of-house and back-of-house.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

JANUARY 13, 2023

“After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. Value Meal.

2023 98

2023 Menu Seasonal Menu Back of House 98

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). This knowledge will help you answer these questions and more– helping you differentiate yourself from the competition and best cater your coffee shop to the community's needs. Will it be a coffee kiosk, mobile coffee shop, or a coffee shop with or without seating? Coffee Shop Concepts.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 169

2020 Mobile Ordering Point of Sale Fast Casual 169

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. It may sound jarring at first, but many aspects of online ordering and payment allow hospitality professionals to have fewer but better interactions with guests. QR codes are here to stay.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 4, 2019

Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Here’s a look at the top predictions for the coming decade.

Fast Casual 150

Fast Casual Customer Experience Point of Sale Fine Dining 150

Modern Restaurant Management

DECEMBER 3, 2020

It’s clear to us she is someone who can help us grow and innovate and make sure we are making decisions to keep us relevant 10 years from now.” ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests.

Franchise 140

Franchise Franchising Catering Online Ordering 140

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. And the pull, from a consumer point of view, is that suddenly you get to try new concepts, new experiences, and I think that a market that promotes quicker turns on this kind of innovation is probably here to stay. Curbside is something that the industry always needed to figure out.

2021 186

2021 Kitchen Safety Food Safety Consumer Goods 186

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 110

Online Ordering Hospitality Leadership Design 110

Culinary Digital

AUGUST 10, 2021

However, they have adopted innovative technologies to lure senior living dining with contactless delivery, consumer meal kits, and faster takeaway. Meal delivery programs are increasing to provide seniors with hospitality-style dining with room service and mobile delivery carts.

Dine-in 52

Dine-in Kitchen Safety Food Safety Mobile Ordering 52

ChefMod

MARCH 10, 2024

Manual tasks like paper-based ordering and invoice processing not only consume valuable time but also leave room for errors that can impact the bottom line. At ChefMod, we understand these pain points intimately, which is why we’ve developed innovative solutions to address them head-on. Is there a mobile app available?

Mobile Ordering 40

Mobile Ordering Pricing Customer Service Sourcing 40

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 98

Catering 2024 2023 Guest Recovery 98

Restaurant Engine

MAY 12, 2021

First, let’s look at this innovative business model. You are only dealing with online food orders that customers place through your website, mobile app, or an online food aggregator like Door Dash or Grubhub. The cloud or ghost kitchen is a great way to leverage the power of online ordering and delivery. Final Thoughts.

Kitchen Safety 111

Kitchen Safety Online Ordering Mobile Ordering Customer Service 111

The Restaurant Times

APRIL 27, 2021

In this changing era, it is pretty essential for restaurateurs to stay updated with the latest technology innovations. With the increasing use of smartphones by customers for online ordering and making reservations, it is essential for restaurants to make their menus available on various food aggregator applications.

Operations 52

Operations Loyalty Program Online Ordering Mobile Ordering 52

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Examples: Lightspeed Mobile Tap , Toast Tap Save time and labor costs with payroll software Streamline your restaurant accounting & payroll by investing in the right payroll software. A new restaurant tech stack ?????

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 110

Catering Mobile Ordering Customer Service Leadership 110