Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Restaurants can continue to foster the aura of personal service and exclusivity by using online booking services and offering phone reservations.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. Singapore recognized a similar increase.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). Fast-casual visits overall were down 3.8 percent in December and 11.3

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. If a guest is wary to come inside to order, we happily take their order outside.

Franchise 450

Franchise Franchising Fast Casual Online Ordering 450

Modern Restaurant Management

JUNE 9, 2020

Coming out of the COVID-19 pandemic, everyone is wondering what “regular life” will look like once cities have all reopened and people begin to resume some of their favorite activities like traveling and eating out.

Fast Casual 348

Fast Casual Cash Management Customer Experience Back of House 348

Modern Restaurant Management

JULY 1, 2020

To see which cities made the list, and learn more about how online selling is helping sellers of all sizes adapt to COVID-19, click here. Report highlights include: During the pandemic, the number of people commuting dropped precipitously as the shelter-in-place orders kept people at home. The key takeaway? eCommerce is here to stay.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

JUNE 4, 2024

Part of the reason you’re traveling to France is, presumably, to tap into that gastronomic reverence. Even a casual corner bistro can easily book up. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance.

Fine Dining 301

Fine Dining Reservations Seating Online Ordering 301

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

EATER

NOVEMBER 9, 2020

To mitigate losses, some restaurants are throwing everything they have at virtual expansion, creating entirely new brands that live online. Ordermark, a software company that helps restaurants manage online orders and host virtual brands from their existing kitchens, recently received a $120 million investment.

2030 361

2030 Consumer Goods Online Ordering Delivery 361

Modern Restaurant Management

JANUARY 13, 2020

percent in the first week of January across fast casual and quick service restaurants in the UK as compared to the first week of December. Online culinary school Rouxbe launched a plant-based course designed especially for professionals looking to keep pace with the increased demand for plant-based menu options.

Dietary Restrictions 474

Dietary Restrictions Fast Casual Menu Tip Distribution 474

Modern Restaurant Management

JUNE 12, 2020

His previous experience also includes acting as CFO and controller for numerous hospitality and fast casual brands such as Rubio’s, Carl’s Jr., With many professionals avoiding travel, A&W is hosting virtual discovery days. and Del Taco. John Fuller. Franchise Giveaway. The Hummus & Pita Co.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

JANUARY 3, 2024

. – Matt Eisenacher, Chief Brand Officer at First Watch With international conflicts waging overseas, I believe the travel industry will continue to be affected in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

MAY 28, 2021

Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 450

Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

MAY 27, 2020

Increasing self-order kiosks and touchless self-checkout terminals. Expanding mobile ordering and contactless pick-up or desk delivery. Zuppler launched Menu Anywhere On-Premise Contactless Ordering on the Zuppler “Menu Anywhere” Platform. Posting appropriate signage and floor decals to encourage social distancing.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

FEBRUARY 6, 2020

locations, whether joining us on vacation or business travel. Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. Real Famous BBQ Debuts.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list.

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

FEBRUARY 19, 2020

The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks. ” Milliken said Fazoli’s, as a fast-casual Italian chain with elevated service and premium, craveable dishes, is a leader in the industry and is sure to find success in the communities it will expand into.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.”

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

APRIL 21, 2022

Shopping Local: By sourcing ingredients from within the region and reducing the miles our ingredients travel, I'm able to reduce our carbon footprint through cutting down on air pollution and fuel consumption. This is for in-store and online, but not third-party delivery.). In the Hotel, we prioritize purchasing from local vendors.

Sustainability 450

Sustainability Waste Food Supply Recycling 450

7 Shifts

JUNE 1, 2022

Now that restrictions are lifting and we know how to travel safer in a world of COVID, restaurant professionals are gathering in-person at their favorite restaurant conferences. Or maybe you're a New York local who doesn't want to travel too far. Digital Transformation in Fast Casual and QSR Summit. Where: Online.

2022 195

2022 Fast Casual Website Management Workshop 195

EATER

JULY 30, 2020

But as the casual viewer noticed — and as stories about Bon Appétit ’s corporate culture have revealed in recent weeks — it is almost always only white food writers, chefs, and recipe developers who get to adopt personas that go beyond their ethnicity. I’m often asked to add a cultural slant even when one does not exist.”.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders.

2020 282

2020 Food Safety Kitchen Safety Consumer Goods 282

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., The entire decision can be found here. Flip’d by IHOP.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Restaurant Clicks

OCTOBER 9, 2021

Order Online. Order Online. The setting is festive, but you can also enjoy a casual date as well. Order Online. Debby’s Fishery is a must-see venue when traveling through Wilmington if you enjoy seafood. Feby’s was a great place to stop by and enjoy fine dining with a casual feel.

Back of House 148

Back of House Front of House Fast Casual Online Ordering 148

Restaurant Clicks

DECEMBER 3, 2021

I recently traveled to Astoria with a hankering for sushi and found a wealth of excellent options. Bai Sushi is a casual and affordable 20-seat restaurant, offering innovative sushi and Japanese cooked dishes with a “new-wave” concept. Order Online. Order Online. Order Online. Kennedy Bridge.

Fast Casual 133

Fast Casual Fine Dining Online Ordering Seasonal Menu 133

Modern Restaurant Management

NOVEMBER 19, 2019

These talented chefs go above and beyond each day, creating and serving amazing meals to millions of sports fans, students, employees, hospital patients and travelers,” said John Zillmer, Aramark’s Chief Executive Officer. . “We could not be more excited for the National Finals of the Aramark Culinary Excellence Competition.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Restaurant Clicks

NOVEMBER 25, 2021

Also, OKC was named as one of Travel + Leisure’s top 50 places to travel. GoGo Sushi offers a casual and hip vibe for guests. For an appetizer, order the Coconut Shrimp with sweet chili sauce. Order Online. Order Online. Order Online. Tokyo Japanese Restaurant.

Online Ordering 139

Online Ordering Bar Reservations Casual 139

SpotOn

DECEMBER 27, 2024

Or perhaps you run a casual dining restaurant , and you want guests filling tables beyond peak hours. These are popular with chain restaurants and fast casual restaurants. First, identify what you want to achieve from a customer loyalty program: more guests, more repeat business, increased sales, or increased order size.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Restaurant Clicks

SEPTEMBER 8, 2021

Located near the University of New Mexico, Frontier Restaurant is infamous with students and travelers alike. This restaurant features the perfect blend between casual and upscale. Order Online. Order Online. Order Online. Order Online. High Noon Restaurant & Saloon.

Brewery 148

Brewery Online Ordering Seasonal Menu Food Order 148