SpotOn

APRIL 10, 2024

It’s also 20 minutes from O’Hare Airport, convenient for owners Greg and Kristina Gaardbo who gain major inspiration from travel. The Gaardbos traveled to Spain and returned with the idea of throwing a Paella party. When they want to learn more about regional Mexican cuisine, they travel to Mexico.

Email Marketing 52

Email Marketing Online Ordering Travel Events 52

7 Shifts

AUGUST 18, 2021

Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online. Given how prominent technology is in our day-to-day lives, there's a pretty big chance you'll see, or read, about your customers' experience online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JANUARY 28, 2020

restaurant delivery revenues are expected to reach nearly $80 Billion by 2022 and digital ordering and delivery has grown 300 percent faster than dine-in traffic since 2014. consumers order delivery or takeout once a week. 20 percent of consumers say they spend more on off-premise orders compared to a regular dine-in experience.

Delivery 213

Delivery Consumer Goods Online Ordering Customer Service 213

Gourmet Marketing

JANUARY 29, 2021

With this new confidence comes hope and optimism for the travel and hotel industries. Over the past nine months, your hotel has hopefully been preparing for an inevitable uptick in travel. Travel will look different after the pandemic ends, and your guests will expect you to go above the extra mile to gain their trust.

Hotels 40

Hotels Travel Insurance Email Marketing 40

Modern Restaurant Management

NOVEMBER 7, 2023

That’s because 41 percent of people prefer to order food online rather than in-store. If you’re not marketing yourself online or devising a powerful local search engine optimization (SEO) strategy, how are they going to find you?

Marketing 204

Marketing Social Media SEO Front of House 204

7 Shifts

MARCH 16, 2020

COVID-19 is already impacting restaurants across the world—some more than others, with restaurants and other eating establishments being shut down by government order across the country. Enforce short quarantine periods for any staff returning from travel. Encourage guests to order take-out or delivery.

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 180

Operations Mobile Ordering Customer Experience Online Ordering 180

Social Hospitality

MAY 6, 2020

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

OCTOBER 20, 2023

It’s important to start with understanding why you want to rebrand in order to drive the right kind of change. Your ideal audience is the people you want to order your food. They probably have some disposable income that allows them to travel and eat out. These can all be insights into who your current customer is.

Email Marketing 183

Email Marketing Online Ordering Food Truck Merchandise 183

Deliverect

MARCH 4, 2021

In this interview JP Then, the founder of Slerp , an e-commerce platform and order management system for the UK hospitality sector, shares valuable tips and tricks for the modern omni-channel restaurant that wants to optimize their online sales channels. How has online and mobile ordering changed the restaurant industry?

Online Ordering 145

Online Ordering Mobile Ordering Email Marketing Website Management 145

7 Shifts

JUNE 3, 2020

Ramen does not travel very well and when it does, it’s not nearly the same. When you place your order, you’re given the option to donate a pie or chicken to the Front Lines. In just 10 days, the non-profit received over 1,000 online donations just by people placing orders online. It’s the best of both worlds.

Front of House 243

Front of House Online Ordering Kitchen Safety Food Safety 243

Modern Restaurant Management

DECEMBER 22, 2020

As we head into the new year, we expect to see consumers traveling less, shifting their discretionary travel spending to local experiences like restaurants. While the COVID-19 pandemic has impacted restaurants and operators themselves, it has also changed consumer habits in ways we could have never imagined.

2021 190

2021 Fine Dining Online Ordering Travel 190

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Growth for most, after all, isn’t walking through the front door, it’s coming in online. It might not be.

Front of House 204

Front of House Kitchen Safety Food Back of House 204

Modern Restaurant Management

DECEMBER 11, 2020

With the recent stay-at-home orders and kids out of school soon, more and more people will be home consuming content. Globally, consumers have moved much of their lives online. From May to August of this year, online shoppers spent 23 percent more when choosing local pickup or delivery, according to Shopify.

Social Media 216

Social Media Consumer Goods Online Ordering Leadership 216

Modern Restaurant Management

FEBRUARY 25, 2021

3 in 4 restaurants plan on offering contactless ordering and payment options across all channels, with 61 percent utilizing contactless payments on-premise. Restaurants that are using online ordering for delivery and takeout expect. 62 percent of revenue to come through those online channels.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Customer Service 203

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. With customers using online checkouts more often, it is easier than ever to use codes they find at checkout.

Loyalty Program 204

Loyalty Program Mobile Ordering Customer Experience Online Ordering 204

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. percent off their next online order in the month of June.

Social Media 180

Social Media Loyalty Program Online Ordering Pricing 180

Modern Restaurant Management

APRIL 22, 2021

The Shift to Online-First Means Changes to Talent Infrastructure. Many restaurants have realized the importance of a sound digital presence and a robust online-first approach to servicing customers and will need to hire team members who can help establish a competitive advantage on this front. .

Hiring 141

Hiring Food Safety Online Ordering 2021 141

EATER

JANUARY 31, 2024

Every weekend for nearly three decades, Pan judiciously filled orders of the white, fluffy candy from his stall in Toronto’s chaotic, cacophonous Pacific Mall. Tam closed Dragon Papa during the height of the COVID-19 pandemic, transitioning to selling candy online and at food festivals and other events.

Social Media 128

Social Media Online Ordering Hiring Back of House 128

Modern Restaurant Management

APRIL 22, 2022

However, customers still sit physically in restaurants, blurring the lines between the online and offline. However, restaurant owners are looking for more: They want to streamline the checkout process further and for customers to complete the whole process – from ordering to payment – on their mobile devices.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. Orders are also available for pickup, enabling customers to order and pay their food in advance so they can skip the line. How it works.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

Modern Restaurant Management

FEBRUARY 17, 2022

A consistent online presence can make a huge impact on the amount of business that comes through the door, especially during the winter. Many customers are less likely to go out and sit at a restaurant when temperatures are harsh, and would rather order delivery or curbside takeout if the option is available.

Social Media 190

Social Media Seasonal Menu Customer Service Consumer Goods 190

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Ken Burgin

DECEMBER 19, 2021

It’s the place that discerning travellers head to when they’re on the freeway and need a break. Social Media and Online Marketing – what works best? Managing ordering and cost control Rosters, recruitment and staff management Financial management and bookkeeping – anything outsourced?

Equipment 114

Equipment Mobile Ordering Social Media Recruiting 114

Next Restaurants

AUGUST 17, 2022

5 Cybersecurity Tips to Protect Your Online Restaurant Business. A full-time job of an SSL certificate is to encrypt data traveling from your website to the users. Once you have an SSL certificate installed on your restaurant’swebsite, your guests can blindly pay for the purchased food online with their debit or credit cards.

Email Marketing 149

Email Marketing Certification Employee Relations Online Ordering 149

Modern Restaurant Management

DECEMBER 17, 2020

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. ” The gift of food. . ” The gift of food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

ChowNow

FEBRUARY 12, 2021

Now more than ever, it’s important for local restaurants to establish an online presence. In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine. Engage with customers using Business Posts.

Email Marketing 148

Email Marketing Online Ordering Social Media Customer Service 148

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. foodservice industry.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Sante

DECEMBER 21, 2020

Papapietro Perry Winery - Several online and virtual experiences centered around wine, and food, are available for gifting at the winery’s website. All of these can be ordered up and gifted in time for the holiday. Are you or a loved one hankering for wine, food and travel information, education, entertainment and experiences?

Vineyard 130

Vineyard Education Online Ordering Customer Experience 130

Modern Restaurant Management

FEBRUARY 10, 2021

The gluten-free community maintains an active online presence (particularly on Facebook) where gluten-free groups have attracted enormous followings. Word travels fast in these spaces and people are quick to note which restaurants know what they’re doing when it comes to gluten-free dining, and which ones don’t make the grade.

Marketing 181

Marketing Social Media Online Ordering Demo 181

Modern Restaurant Management

FEBRUARY 16, 2022

Can the third party make it to the takeout portion of the restaurant without disturbing the flow of patrons who are staying for a meal or are in-line to place an order? The increase in online ordering is changing the way designers view restaurant layouts and floor plans. Long Live the Community Table.

Design 223

Design Fine Dining Online Ordering Dine-in 223

Restaurant Clicks

NOVEMBER 25, 2021

Also, OKC was named as one of Travel + Leisure’s top 50 places to travel. For an appetizer, order the Coconut Shrimp with sweet chili sauce. Order Online. Order Online. Order Online. Order Online. Order Online. Still, the sushi is the best!

Online Ordering 116

Online Ordering Bar Casual Reservations 116