Open for Business

MARCH 1, 2023

In the simplest terms, an employee referral is when one of your current employees tells a friend about an opportunity to work at your restaurant and connects you or a hiring manager with the potential new hire. An employee referral program takes this simple, casual interaction and creates a system around it.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Recommended Reading: Tip Pooling Tools to Manage Tips at a Restaurant. Table of Contents. What is a Tip Out? Even Tip Splitting. Implement Custom Tip Pools.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

SEPTEMBER 23, 2020

The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. Year-over-year revenue comparisons show quick service restaurants are above year-ago levels, while casual restaurants were still down 30-40 percent in May.

Customer Service 182

Customer Service Cash Management Small Business Communication 182

Mad Mobile

FEBRUARY 5, 2024

Implementing a tableside ordering system like CAKE can help managers and owners track inventory and update menus on the fly. Easily split checks, open tabs, and cash out with QR code or contactless payments. They won’t have to jump back in line or wait for long to put in orders or cash out.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Rick Camac Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 228

Customer Experience Consumer Goods Social Media Dine-in 228

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

7 Shifts

JANUARY 26, 2021

With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. For fast-casual and quick-service restaurants—no more lines. Keep communication open and frequent. Check in on your team. And make sure that they have the resources they need to do their jobs well.

2021 370

2021 Front of House Social Media Back of House 370

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

DECEMBER 21, 2020

Independent restaurants and chains alike will finally make the management of local marketing channels a priority. Restaurant brands and independents have leaned heavily on email and social media to communicate with their best customers and guests during the pandemic. Operators will need to think locally. Ghost kitchens will flourish.

2021 191

2021 Email Marketing Online Ordering Advertising 191

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. POS for Restaurant Franchise Management.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Lavu

FEBRUARY 26, 2020

For instance, a mobile point of sale (mPOS) streamlines communication between several stations within the restaurant and provides data in tandem. The benefits of a POS system to the on-premise ordering process include: Tracking daily cash in and cash out. restaurants, and casual dining restaurants.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Buzztime Business

FEBRUARY 3, 2021

As of the date of this press release, NTN has received no proposal regarding any potential acquisition or similar transaction from any party, and NTN’s management and board of directors remain focused on closing the proposed merger with Brooklyn and the proposed asset sale to eGames.com.

Specials 60

Specials Cash Management Point of Sale Document 60

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Craft a comprehensive financial blueprint to manage your restaurant’s expenses. Choose wisely and design smartly.

License 78

License Email Marketing Seasonal Menu Front of House 78

Buzztime Business

MARCH 1, 2021

The NTN board of directors reiterates the following: The negative impact of the COVID-19 pandemic on the restaurant and bar industry was abrupt and substantial, and NTN’s business, cash flows from operations and liquidity has suffered, and continues to suffer, materially as a result.

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60

Sante

APRIL 13, 2020

Plant based “burgers” also appear on the menu of Del Frisco’s Grille , an upscale casual eatery with 18 locations across the U.S. The margins on these alternatives can be significant, especially when coupled with competitive cash back programs.

Sustainability 130

Sustainability Innovation 2019 2018 130

Restaurant365

JUNE 17, 2020

25-30%: casual dining (depending on the menu and methods of service). Known as intraday polling, this technology enables restaurant managers to make hourly Labor decisions based on the amount of current sales each day to reach optimal labor performance. 30-35%: fine dining (depending on in-house food production and table service).

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Web Diner

AUGUST 5, 2020

Casual dining chains seem to balance the average by only marking up prices by 3%. Casual dining chains, such as Chilli’s or Outback Steakhouse , either don’t need to raise their prices or raise them just a little, averaging only a 2.9% Fast-casual chains raise prices an average of 12.6%, already closer to the 15.3% and 20.3% ).

Delivery 57

Delivery Pricing Fast Casual Online Ordering 57

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Restaurant Management Is Evolving Rapidly Too. A Historical Look at the Evolving Restaurant.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Food Corridor

MAY 22, 2020

First of all, it might not be a post-Covid world, but more of a managed Covid world. We can get a clearer picture by looking at a city like Hong Kong, one of the most densely populated in the world which, despite bordering China, has managed to minimize the spread of the virus without a full lockdown. Dining Out. The Silver Lining .

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

Web Diner

AUGUST 5, 2020

Casual dining chains seem to balance the average by only marking up prices by 3%. Casual dining chains, such as Chilli’s or Outback Steakhouse , either don’t need to raise their prices or raise them just a little, averaging only a 2.9% Fast-casual chains raise prices an average of 12.6%, already closer to the 15.3% and 20.3% ).

Delivery 36

Delivery Pricing Fast Casual Online Ordering 36

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Revenue Management Solutions (RMS) survey POS data from more than 100,000 locations in more than 40 countries. On the Road to Recovery. POS Performance Data.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Black Box Intelligence

JUNE 12, 2020

Ignorant workers and management. Restaurants had a small window of time to overhaul their safety processes and cleanliness communication before the tone of these comments turned from a polite “please” to an angry condemnation. . “… This place is terrible. We got turned down for a reservation by the look of our skin.

Consumer Goods 100

Consumer Goods Food Safety 2020 Dine-in 100

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. With the integration of both platforms, first-party orders made through Lunchbox will effortlessly feed into Ordermark’s platform to ensure that restaurants can manage both first-party and third-party orders from one location.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Open for Business

MARCH 1, 2023

A general manager might also wear a restaurant’s sommelier hat. The cost of living in a specific area factors into the going rate for a job, and salaries at fast casual restaurants differ dramatically from those in fine dining. The cashier runs the cash register, processes payments, and interacts with customers.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

EATER

AUGUST 17, 2020

So nobody was willing to put anything on paper until they, I think, let the dust settle a little bit, but it was my recommendation that everybody open a line of communication saying that they want to talk about it, saying that they were ready to have the conversations, but then nobody wanted to have the conversations right then. Which it did.

Hotels 118

Hotels Beverage Take-out Point of Sale 118

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler. More Tropical in Colorado. A rebrand (June).

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

EATER

MAY 19, 2020

Cash or credit? However, if a small restaurant doesn’t have the space to properly space out tables or safely manage the flow of people, that would cancel out some of the benefit of its small capacity. Is fast casual — which may have more people, but less exposure time — safer than a traditional sit-down restaurant?

Cash Management 142

Cash Management Fast Casual Fine Dining Food Safety 142

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Here are their responses. To read part two, click here.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191