Modern Restaurant Management

NOVEMBER 11, 2024

Miso Robotics has developed Flippy, an AI-driven robot capable of flipping burgers and frying food. It’s happening in restaurants across the United States, and you can already see it in action in chains like Denny’s and Chili’s. Even kitchens are evolving.

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Front of House Food Order Seating Customer Experience 450

Modern Restaurant Management

MAY 14, 2025

Training and Development Invest in employees’ personal and professional development through training programs, workshops, and opportunities for career advancement.Such programs could include customer service training, new technology capabilities, upskilling opportunities, and more.Usevarioustraining platforms to accommodate different schedules.Providing (..)

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Modern Restaurant Management

JUNE 24, 2020

Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous. In addition to increasing order demand, integrating online ordering capabilities also results in more opportunities for up-selling and increased order accuracy. Promote Online Ordering Capabilities.

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Modern Restaurant Management

OCTOBER 8, 2020

They would be wise to utilize all the smartphones capabilities and showcase their food with the next-generation of content. They would be wise to utilize all the smartphones capabilities and showcase their food with the next-generation of content. The success wasn’t a surprise.

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Social Media Customer Experience Technology Customer Service 618

Modern Restaurant Management

MAY 29, 2025

But just because you see them doesn’t mean they’re being leveraged to their full capabilities. The technology has caught up to the industry’s needs, consumers know what to expect and how best to use it, and QR codes are again a ubiquitous presence around restaurants, bars and hospitality settings.

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Menu Loyalty Program Download Customer Service 371

Restaurant Business

MAY 21, 2025

The addition of Yumpingos capabilities takes the platforms depth and actionability to the next level.With Guest Intelligence BBIs proprietary AI engine at its core, the combined datasets make the AI significantly more powerful.

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Loyalty Program Customer Experience 2022 Design 252

Modern Restaurant Management

MAY 9, 2025

By fostering a culture of learning and collaboration, I’ve seen firsthand how teams become more confident, capable, and innovative. When people feel supported, they don’t just complete tasks—they contribute ideas, take initiative, and drive meaningful change.

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Modern Restaurant Management

MARCH 25, 2021

For Clover merchants still engaging with customers in a physical setting, we also launched new capabilities that promoted touchless ordering and payments experiences by enabling their customers to access menus, order food, and pay their bill by scanning a QR code with their personal device.

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Mobile Ordering Online Ordering Small Business Customer Experience 614

Modern Restaurant Management

OCTOBER 15, 2024

To that end, whether technology actually captures information capable of recreating, say, a face, is not necessarily the relevant inquiry. The BIPA, however, should not be viewed as an impediment to the use of evolving and modern technology.

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Serving Restaurant Law Employee Relations Technology 418

Modern Restaurant Management

FEBRUARY 17, 2025

AI-powered systems are now capable of analyzing vast amounts of guest data to provide tailored services. Lastly, our integration capabilities allow restaurants to connect various aspects of their operations seamlessly. For instance, we're seeing a significant shift towards personalized guest experiences.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

MARCH 25, 2025

If an MUL has to be physically present in every store for things to run smoothly, they are falling short in their responsibility to develop capable GMs. Multi-unit success requires striking a balance between empowerment and accountability. This means: Letting go of the need to control everything.

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Modern Restaurant Management

JANUARY 30, 2024

Don't select indicators that could encourage behaviors undermining staff capabilities downstream. Poorly vetted moves strain capabilities across kitchens, servers, support staff and systems. Leaders shouldn’t spread efforts across too many disparate new offerings in parallel but build capabilities in sequence.

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Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

SEPTEMBER 3, 2024

Essential Technologies for Restaurant Success Emerging restaurant brands should prioritize technologies offering order speed and accuracy, customization capabilities, integration with other systems and scalability for future growth. Comprehensive reporting and analytics capabilities help address sales volume concerns.

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Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

OCTOBER 22, 2020

Enable Touchless Capabilities. Recent research showed that 55% of respondents indicated contactless capabilities as one of their top three factors influencing their choice of restaurant. The layer of safety that contactless capabilities provide is a clear benefit to all parties interacting with each other in public settings.

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2020 Mobile Ordering Customer Experience Customer Service 529

Modern Restaurant Management

APRIL 17, 2025

Our platform's capabilities have expanded significantly as we've addressed our partners' evolving needs. This represents a significant expansion of our capabilities and reach, allowing us to provide even more value to our partners and their guests.

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Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

APRIL 9, 2025

Furthermore, the real estate, design and marketing support we offer enhances our capabilities as an ideal franchisor. When evaluating sites and planning the restaurant's build-out, financial capabilities definitely come into play and also matter significantly.

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Franchising Franchise Loyalty Program Training 221

Modern Restaurant Management

JULY 27, 2021

As owners strategize how to spend their budgets, it is imperative they consider the importance of quality over quantity, curating a tech toolbelt capable of driving revenue and improving the customer experience while helping restaurants remain profitable. As such, an industry migration is underway.

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Front of House Back of House Loyalty Program Customer Experience 609

Modern Restaurant Management

OCTOBER 25, 2021

Don’t overlook what your chef is already capable of creating. Choose a plant-based protein that is capable of transforming into any meal desired. Substituting proteins already offered with a plant-based alternative is an easy way to transform your restaurant brand and expand your consumer audience.

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Dietary Restrictions Food Front of House Back of House 546

Modern Restaurant Management

APRIL 3, 2025

A combination model is capable of both types of processing.) (As an aside, continuous-feed food processors are used to dice, grate, slice and shred fruits, vegetables, cheese, nuts and more, while a bowl-style machine chops, minces, mixes and emulsifies.

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Equipment Food Back of House Food Order 309

Modern Restaurant Management

MARCH 13, 2024

Encouraging and training employees to be adaptable and capable of handling multiple roles within the restaurant enhances flexibility in staffing and operations. Automation is becoming increasingly viable, with robots capable of performing repetitive tasks, such as food preparation and delivery.

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Loyalty Program Customer Service Customer Experience Insurance 491

Modern Restaurant Management

JUNE 28, 2022

This has given rise to a whole new era of human-like interactive and intelligent services with emotional and social capabilities. Flippy 2 features the brand new AutoBin™ system for lower volume and specialty foods like onion rings or chicken tenders, providing restaurants an even more capable and complete frying solution.

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Delivery Food Customer Service Front of House 575

Modern Restaurant Management

APRIL 7, 2025

Unlike static codes that remain vulnerable once compromised, enterprise-level dynamic QR platforms enable centralized management with robust encryption, real-time monitoring, and instant deactivation capabilities — allowing restaurant chains to maintain consistent security protocols across all locations while providing customers with the seamless (..)

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Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

APRIL 10, 2023

These capabilities enable hospitality staff to function more efficiently, with greater capability to provide a frictionless service, as well as alleviating pressure during periods of labour shortages.

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Technology Customer Service Online Ordering Hospitality 486

Modern Restaurant Management

JUNE 5, 2020

Off premise and online ordering capabilities have become industry standard, and there are multiple ways for dining facilities to incorporate this into their operations. In fact, during the pandemic, 92% of orders from restaurants were received through off-premise methods rather than people ordering at the facility. Contactless Payments.

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Modern Restaurant Management

JULY 8, 2020

In the long term, this capability encourages larger parties to dine at restaurants because accounting for the bill is no longer a problem. Having in-house mobile order and payment capabilities can lower overhead and increase table turnover to maximize margins and sales with or without capacity restrictions.

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Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

MARCH 28, 2024

While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with the scan of a smartphone. Since then, the practice has become ubiquitous.

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Modern Restaurant Management

DECEMBER 15, 2021

Those with temperature sensing capabilities inside the wash tank and rinse lines keep tabs on temperature levels and any shifts that may occur.

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Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

AUGUST 30, 2021

Now more than ever, it’s essential for restaurants to have the capability to seamlessly integrate their POS system with delivery platforms in order to streamline the ordering process and eliminate common errors like double entry or missed orders.

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Innovation Technology Franchise Franchising 493

Modern Restaurant Management

NOVEMBER 5, 2021

Many restaurants had to either adopt or ramp up carry-out capabilities to stay afloat, which also meant they needed the supplies to do so. Use case : Pairing internal and external data enables you to make predictions based on past trends coupled with real-time data, unlocking two critical capabilities.

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Food Supply Supplies Customer Service Fine Dining 590

Modern Restaurant Management

FEBRUARY 15, 2022

Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Digital Ordering to Eliminate Friction Points for Cashiers.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

AUGUST 16, 2022

Partnering with Cognetry Labs and Walmart GoLocal to expand and enhance our e-commerce and delivery capabilities is a major reason why we are still around today. We knew we couldn’t do it alone and decided to partner with Cognetry Labs for our e-commerce platform and Walmart GoLocal for delivery. Lean into Your Strengths.

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Delivery 2002 Consumer Goods Food Order 493

Modern Restaurant Management

MARCH 15, 2022

Whether ensuring specific ingredients weren’t cross contaminated or actively monitoring meat temperatures during the shipping process, having blockchain capabilities gives restaurants greater transparency into the supply chain process.

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Modern Restaurant Management

JULY 19, 2024

Planning Capabilities Google will also be using AI to help people make personalized plans which can be arranged within Google search results and then exported to docs of Gmail. Planning capabilities are rolling out across recipes in Google but are being trialed in Search Labs with parties, date nights, and workouts.

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Customer Experience SEO Customer Service Take-out 492

Modern Restaurant Management

JUNE 5, 2023

AI is continuing to evolve with new capabilities seemingly by the day. As the capabilities of AI continue to develop, it's likely that restaurants will increasingly rely on it to optimize various aspects of their operations and enhance the overall customer experience.

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Dine-in Customer Service Customer Experience Hiring 474