ChowNow

MARCH 21, 2025

Key demographic factors to consider: Age: Are you catering to college students, young professionals, families, or retirees? Every successful restaurant has one thing in common: they know exactly who they are serving. In this article, you will learn: How to define your restaurants target market to guide your business decisions.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

MARCH 13, 2025

" While pursuing a career in restaurants is the most popular direction, for other people, it could a career path in catering, private chef work, R&D cooking, food media or moving to the management side of a food operation. Who would think that one of the world’s top culinary schools was founded in an Upper West Side apartment?

Education 251

Education 2000 Sustainability 2015 251

Modern Restaurant Management

AUGUST 17, 2020

Until recently, Beyond Green Sustainable Food Partners was mainly a foodservice consulting company for schools and other large institutions, and we catered food to preschools on the side. Because of the pandemic, our consulting business is on hold while we focus solely on catering. Sometimes the solutions are the details.

Waste 474

Waste Food Compost Food Supply 474

Modern Restaurant Management

DECEMBER 8, 2020

Perhaps you cater primarily to women, making platforms such as Pinterest more useful. If you have limited time and money, how do you know which platforms you should be using to promote your restaurant? You won’t know which platforms work for you until you’ve tested them all to see which deliver the best results. Organic Reach.

Social Media 520

Social Media Advertising Customer Service Article 520

7 Shifts

OCTOBER 22, 2024

Local restaurant marketing can help you reach your target audience more effectively. When a restaurant participates in local events or partners with local businesses, it becomes part of the neighborhood’s fabric. 72% of American consumers prefer to do business with companies that share their values both in the retail and restaurant industries.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

JUNE 23, 2020

With COVID-19 varyingly influencing guest expectations and behavior, it will be key for restaurant operators to listen to guest feedback, respond by quickly deploying new solutions, and do so successfully by analyzing guest data to understand and cater to their preferences well. Build Data-First Architectures.

Back of House 568

Back of House Front of House Kitchen Safety Online Ordering 568

ChowNow

FEBRUARY 21, 2025

These tools are built to save you time, money, and efforteliminating the stress of whether critical tasks are done correctly. Third-party platforms like DoorDash and Uber Eats offer built-in customer bases and handle logistics, but come at a cost, charging huge commissions that cut into restaurant profitsoften as much as 30%.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MARCH 28, 2024

Restauranteurs can quickly scan the barcodes to find batch lot and expiration dates, even recall information, within the data built into the 2D barcode. Food manufacturers and retailers are embracing a whole new world of opportunities for consumer engagement that are enabled by this newer technology. Traceability is heightened.

Information 552

Information Allergens Food Supply Food 552

ChowNow

MAY 16, 2025

Strong restaurant websites should do three things: Boost Visibility in Search Engines A well-built restaurant website improves your chances of showing up when people search for restaurants in your local area. 62% of diners have been discouraged from ordering takeout or delivery because of a poor restaurant website experience.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

JULY 31, 2024

They found interest in pumpkin knows no bounds, with all types of establishments adding it to their menus, including cafes, diners, pubs, bakeries, cider works, bars, and even restaurants catering to specific dietary preferences. With the pumpkin spice market forecast to be worth $2.4 " There’s no denying the power in pumpkin.

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474

Modern Restaurant Management

JULY 8, 2024

One way to cater to a wide variety of consumers is by offering tiered membership levels, with increasing benefits and customized rewards at each level. At a time when the competition for the guest dollar and loyalty is fierce, it's a challenge to stand out. What are the best practices for building a new loyalty program?

Loyalty Program 467

Loyalty Program Customer Experience Customer Service Communication 467

Modern Restaurant Management

APRIL 9, 2024

"Embracing AI signifies a shift towards customer-centricity, where innovative solutions can cater to each and every customer – from automated interactions, seamless reservations, instant inquiries, and beyond – all converging to place the customer firmly at the heart of the restaurant experience." A promising 71.6

Customer Experience 481

Customer Experience Customer Service Technology Inventory 481

Modern Restaurant Management

APRIL 28, 2022

Micro-Niche Concepts that Cater to the Specific. In digital terms, ghost kitchens (also known as “dark kitchens”) are like hardware: they are the on-site locations from which either established brands or virtual brands physically prepare food orders. Breaking Into New Dayparts. One way to do this is by breaking into new dayparts.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

Modern Restaurant Management

MARCH 4, 2024

First, a reminder to use an app’s agility to understand and cater to your customers. ” Upselling is just plain easier when built into an app. Their opposites – the cost-conscious – unsurprisingly value apps that offer deals and loyalty incentives. What Does this All Mean to Operators? Increase average check.

Dine-in 493

Dine-in Loyalty Program 2024 2023 493

7 Shifts

OCTOBER 23, 2020

In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. However, relying on your restaurant's Facebook page or Instagram just won't cut it. These social networks don't have the capabilities your restaurant needs to become an online business.

Website Management 370

Website Management Online Ordering Hiring SEO 370

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? If so, you’re not alone. The numbers speak for themselves.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JUNE 1, 2023

Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on margin-eroding “spend-to-get” and not catering to the individual customer.

Loyalty Program 449

Loyalty Program Customer Experience POS Customer Service 449

Modern Restaurant Management

FEBRUARY 4, 2022

With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. It is possible to operate a ghost kitchen in less built-up areas, although the definition, scope, and expectation of ghost kitchens are changing.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

AUGUST 23, 2023

Loyalty programs are made to cater to customers' ever-changing needs and expectations. Prior to joining PAR, Yetter worked at Restaurant Brands International, overseeing Franchisee Operations for Burger King Restaurants in multiple global regions. How and why are loyalty programs evolving? Are they easy to implement?

Loyalty Program 419

Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. As a restaurateur, you have a built-in clientele at the ready. But is a client base enough to start your catering business? Opening a catering business tied to your restaurant can add extra profits to your business. Let’s look at what you need to begin.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Culinary Cues

MARCH 25, 2021

The best chefs have built a network of associates over years of working in kitchens. Let’s assume that the desire to be great is innate – a desire that we are born with – a desire that can either be nourished or squashed. You must have an unrelenting passion to be great and a total unwillingness to put it aside and accept mediocrity.

Communication 450

Communication Coaching Fine Dining Influencer 450

KaTom

AUGUST 25, 2020

Crisp Catering Switches Gears to Deliver Family Meals. Since launching their meal program in March 2020, the Thompson family has used their catering company, Crisp Catering , to serve their community, delivering thousands of meals to residents in the Sacramento, Calif., The Crisp Catering / Gold Rush Grille Meal Program.

Catering 111

Catering Small Business Delivery Take-out 111

Modern Restaurant Management

DECEMBER 3, 2020

PJ’s Coffee of New Orleans plans for rapid expansion throughout Florida with hopes to bring 187 new locations within the next 10 years. “For many Floridians, their weekend getaways to New Orleans are the only time they get to enjoy PJ’s Coffee. . “I have been sharing my love for the brand with anyone who would listen. .

Franchising 415

Franchising Franchise Catering Online Ordering 415

Modern Restaurant Management

MAY 22, 2020

Restaurants that not only accept online payment using credit and debit cards, but also Paypal, Apple Pay, Alipay, or other ACH payment options, have an advantage when catering to the digital consumer. QSRs Are Uniquely Prepared for the New Normal. Supporting Restaurant Employees is More Important Than Ever.

Mobile Ordering 354

Mobile Ordering Online Ordering Point of Sale Delivery 354

SpotOn

JANUARY 14, 2025

” Gordon had done catering and hotel restaurants, serving guests of all different stripes. Plus, with integrated online ordering and built-in marketing automation tools , Gordon’s saving over 2 hours a week and increasing daily sales by up to 25%. But over time, we’ve veered away from actually restoring each other.”

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

JUNE 24, 2020

These areas include: Empowering digital-first businesses: Visa has built localized online resource centers – now available in more than 20 countries – providing tools, partner offers and information on how to start, run and grow digital-first small businesses. On-Demand Delivery for Square Online Store. In the U.S.,

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

AUGUST 4, 2020

Now is the time to retain customers by catering to their personal preferences and using their purchase history to anticipate how they’ll spend in the future. Cardlytics can see a wide range of valuable purchase insights through our advertising platform, which is built in banks’ digital channels. card swipes.

Marketing 323

Marketing Online Ordering Customer Experience Consumer Goods 323

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This This summer, TCBY will open a new drive-thru in St. New Design for Freddy's. Taco John’s International Inc.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. It can be served with signature dips or used as a slider bun for a sandwich. Innovative Experiences.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. restaurant employees financially impacted by the coronavirus crisis. Live in the U.S.,

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

ChowNow

FEBRUARY 12, 2025

Restaurants that truly understand their market can create marketing strategies that feel natural and compellingbecause theyre built around what customers actually want. Youre invisible in an overcrowded market The restaurant industry is more crowded than ever. Understanding their interests and lifestyles helps you craft the right messaging.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

FEBRUARY 10, 2023

I remember teasing San Diego Charger Lew Bush at a catering event in 2007 because he told me he was going to stand in line for the first iPhone. What you will probably learn from doing this exercise is that your restaurant technology landscape is a lot like Frankenstein’s monster, built from various pieces and somehow miraculously given life.

Social Media 370

Social Media Email Marketing Technology 2007 370

Modern Restaurant Management

NOVEMBER 2, 2021

. “Today’s announcement represents a significant step in Subway’s transformation journey and global expansion plans,” said John Chidsey, Chief Executive Officer of Subway. “Everstone Group is delighted to be a partner and custodian of Subway in the region. . BurgerFi International Inc.

Franchising 450

Franchising Franchise Leadership Beverage 450