Culinary Cues

FEBRUARY 8, 2020

It is the team behind the chef that makes a successful restaurant; it is the team that executes the chef’s vision; and it is the team’s focus that allows the chef’s cost consciousness to result in a financially successful operation. Every restaurant, of every level is finding it increasingly difficult to build a team with lasting power.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Culinary Cues

JANUARY 11, 2022

Entering the restaurant business has always been like a non-swimmer jumping in the deep end of the pool and hoping that he or she will float. Those who think they are entering the restaurant business with visions of wealth and prosperity are more often than not setting themselves up for disappointment.

Customer Experience 463

Customer Experience Café Hospitality Customer Service 463

7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 7shifts Tip Pooling and Distribution Software for Restaurants.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

OCTOBER 19, 2020

Sometimes the strategy is systemic and doesn’t waver, while at other times each day will be unique. [] PROJECT MANAGEMENT. Performance Management : If someone can get it wrong, they will. The kitchen team is a fragile organism that requires understanding, compassion, support, critique, anger management, and passion.

Restaurant Law 450

Restaurant Law Communication Café Take-out 450

Culinary Cues

FEBRUARY 18, 2020

So, wouldn’t it be safe to say that if you can manage a kitchen – you can manage any kitchen? Some restaurants can operate efficiently with a staff of 10 or less, while others might require more than 50. An operation with one restaurant outlet is far different than one with several. The answer is emphatically – no.

Beverage 520

Beverage Events Food Order Website Management 520

Culinary Cues

FEBRUARY 27, 2025

” Jack Welch Welch, the visionary past CEO of General Electric points to the most important role of a leader (chef, manager, restaurant owner) which is to develop their staff, to mentor them, to teach and train, and feed their passion until they match or even surpass your own abilities. This is the sign of true leadership.

Consumer Goods 290

Consumer Goods Presentation Leadership Dine-in 290

Culinary Cues

MAY 13, 2023

Is it culinary school, working in well-known restaurants, finding an established chef to mentor them, or is it something else entirely? Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 407

Communication Leadership Employee Relations Entertainment 407

Culinary Cues

FEBRUARY 1, 2021

I am optimistic in the ability of the restaurant business to recover and shine, to bring people together once again, to return to a position of central to the life of neighborhoods, and optimistic that this business of food will provide wonderful careers for cooks, chefs, service staff, bartenders, managers and owners – THIS WILL HAPPEN.

Small Business 445

Small Business Front of House Customer Service Communication 445

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. there will be logistical challenges in trying to keep track of every detail without a business management software. A workplace food program that brings in a different pop-up restaurant to serve as the office lunch vendor each day.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Culinary Cues

AUGUST 14, 2020

It’s true of great restaurants, great retail stores, great investment firms, exceptional banks, small auto dealerships, and even local government offices. Support the neighborhood restaurant with owners and employees who work side by side with a smile on their face. Restaurant Consulting. www.harvestamericacues.com BLOG.

Small Business 447

Small Business Leadership Customer Service Café 447

Modern Restaurant Management

JANUARY 22, 2024

Understanding your diner’s requirements, preferences, and desires is the foundation for success in the modern restaurant industry. This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. How do you manage your restaurant in a modern and efficient way?

Loyalty Program 454

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 454

Culinary Cues

JANUARY 3, 2023

I have long embraced this philosophy when it comes to restaurants, but it also can apply to any business. Let me explain: A few years ago, (50 years ago) I had a conversation with a wonderful woman who owned and operated a successful neighborhood restaurant. This love is what we call “hospitality”. Then focus on hospitality.

Hospitality 466

Hospitality Customer Experience Customer Service Small Business 466

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS.

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

Modern Restaurant Management

APRIL 2, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S.,

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Plus tips for writing a killer restaurant resume to get the position in the first place. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Culinary Cues

AUGUST 31, 2020

Rest assured, at some point restaurants will rise up again, clubs and hotels will measure success based on occupancy and food service activity, and the position of “chef” will be center stage in driving sales and measuring profitability. Restaurant Consulting. www.harvestamericacues.com BLOG. PLAN BETTER – TRAIN HARDER.

Leadership 471

Leadership Point of Sale Training Coaching 471

Culinary Cues

MAY 28, 2022

This is the hub of activity, the space that portrays unity, defines tradition, nourishes the body and mind, and sets the tone for communication. Restaurants are very much like families, sometimes dysfunctional, but still family. In both cases, there is a high level of stress in restaurant work. Bob Ehrlich.

Front of House 421

Front of House Back of House Small Business Employee Relations 421

Culinary Cues

DECEMBER 5, 2023

Maybe you picked up quickly on the restaurant menu and what was demanded of your station on the line, or as a second semester student you are feeling underchallenged and certain that you can handle anything. The expeditor (if they are good) can solve problems in the moment and keep the chaos of a restaurant in check. You want more!

Kitchen Safety 446

Kitchen Safety Food Safety Back of House Front of House 446

Culinary Cues

MAY 21, 2023

Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. Our restaurant teams thrive on common purpose and positive support, so it is easy to see how the misuse of this technology can change the entire experience of working or dining.

Technology 416

Technology Social Media Back of House Front of House 416

Culinary Cues

DECEMBER 12, 2021

The trials and tribulations associated with the restaurant business are many – it is not an endeavor for the faint of heart. Every chef, and for that matter every professional cook hoping to one day become a chef, MUST understand the business component of operating a restaurant. www.harvestamericacues.com BLOG.

Restaurant Law 470

Restaurant Law Education Definition Social Media 470

Culinary Cues

MAY 16, 2022

There is a level of non-verbal communication that defies explanation – communication that keeps everyone in sync, seemingly knowing what every person in the team is doing or is about to do so that work flowed with precision and grace. Restaurant Consulting. www.harvestamericacues.com BLOG. Your dictionary.

Café 439

Café Front of House Point of Sale Back of House 439

Culinary Cues

SEPTEMBER 14, 2023

There are masters to serve, people who depend on the work of the culinary professional, who trust that their food will be prepared properly, that it will be managed and handled well, and the plate viewed as an important canvas on which the technician and artist paints. Being a cook is an emotional powder keg. What can you do?

Employee Relations 449

Employee Relations Training Take-out Fine Dining 449

Goliath Consulting

OCTOBER 6, 2020

The Benefits of Owning a Franchise Restaurant Business. We discussed in our earlier blogs why it is a great time to buy a food franchise in 2020 through 2021. The COVID-19 pandemic is helping boost franchise sales as unemployment grows in the restaurant industry and people are reassessing new career options. Brand Recognition.

Franchise 418

Franchise Franchising Fast Casual Customer Service 418

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. As a manager, there are countless low- to no-budget tips to engage staff and build a strong foundation for your business. Another key strategy is talent management.

Front of House 370

Front of House Back of House Communication Customer Service 370

Culinary Cues

MARCH 27, 2020

Restaurant workers are typically people who rise to the occasion and respond to a need. Whenever there is a crisis – food service workers and restaurant owners start the conversation with: “What can we do?” www.harvestamericacues.com BLOG. We are in a crisis situation that could never have been imagined.

Leadership 388

Leadership Healthcare Social Media Government 388

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Be part of the solution; keep your local communities fed.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

7 Shifts

MARCH 10, 2021

Successful restaurant owners have many traits in common. Here we've outlined seven practices of highly successful restaurant owners. The fact that 60% of restaurants fail in their first year and 80% close within five years of their grand opening is an indication that few have what it takes for long-term success.

Management 370

Management Management Small Business Email Marketing 370

Culinary Cues

FEBRUARY 6, 2022

My parents were convinced that I needed a college education and without any other indication of a potential career other than “I would really like to be in a band”, they pushed me from the baseline of kitchen helper to maybe try your hand at hotel management.

Back of House 473

Back of House Reference Presentation Mobile Ordering 473

Culinary Cues

JUNE 13, 2023

The employer can generally assume that nothing they do will change this attitude and this attitude will likely result in weak performance and loads of friction among co-workers and management. What can I say, it’s a job”, means there are no redeeming qualities to the work and all a person can do is try to soldier through the day.

Article 406

Article Social Media Blog Café 406

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Restaurant Interview Questions and Answers [PDF]. Table of Contents. Common Interview Questions.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Culinary Cues

MAY 19, 2022

Duke, Tom, and Sabrina returned the communication: “Yes chef”. The 8:30 crowd, although smaller would take the restaurant up to closing time around 11:00 as the kitchen team gradually began clean-up and making notes for tomorrow’s mise en place. The dining room manager said: “Chef, that was a fantastic service.

Seating 448

Seating Dine-in Seasonal Menu Ordering 448

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. If local laws mandate that you have to shut your restaurant down, then you must comply. If your state considers restaurants non-essential, then you must shut down for the time being.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Culinary Cues

SEPTEMBER 14, 2019

COMMUNICATE. The best leaders shine as great communicators. Work on this – improve your communication skills that include vocabulary, confidence with public speaking, writing memos and proposals, spelling, the tone of your communications, well thought –out statements, critique, and even your body language.

Front of House 322

Front of House Communication Back of House Reference 322

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. Table of Contents: The main duties and responsibilities of a restaurant manager What is a restaurant manager’s daily routine?

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

MAY 2, 2020

You are an exceptional cook, a communicator, a planner, a problem solver, a team builder and a business savvy chef with an entrepreneurial spirit. Every other restaurant owner, manager, and chef is facing the exact same challenges that you are. This is what solid managers and great leaders do. Restaurant Consulting.

Take-out 389

Take-out Training Transportation Customer Experience 389