Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. Unlike a tablet POS, a mobile POS can fit in the palm of your servers’ hands and in their pockets, giving them more maneuverability to multitask on the fly. What is a Mobile POS?

POS 117

POS Blog Mobile Ordering Front of House 117

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

OCTOBER 21, 2021

Working in a restaurant, bar, coffee shop, or any place that serves food & drink is a fast-paced, always-on career. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. A restaurant manager wears many hats.

Management 195

Management Management Website Management Social Media 195

Culinary Cues

AUGUST 9, 2021

The goal of every restaurant and every chef is to create memorable experiences for the guest. Wow visuals on the plate and in the dining room, wow views from every seat, wow service, and of course – wow flavors on the plate. Somewhere in our internal job description is a desire, and even a need to build an environment of WOW!

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

Culinary Cues

SEPTEMBER 15, 2022

With more than one million restaurants in the US we can flip a coin and hope for the great, will likely step through the doors of good, and far too often settle into the mediocre. Those who strive for excellence are far more likely to succeed and those who avoid doing things right will most likely fail. Plain and simple.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Culinary Cues

JUNE 16, 2023

Shawn was 17 years old, an average student in school, no real direction, wanted to have fun, make a difference, do something important, and college was far from his thinking. Dropouts from high school, a few juvenile offenders with eyes on prison in their future. Last summer he had a job as a dishwasher in a local diner.

Kitchen Safety 327

Kitchen Safety Back of House Hotels Food Safety 327

Culinary Cues

MARCH 26, 2022

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. Instead, let’s look at some of the common reasons why restaurants fail (this is only a sampling).

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

Culinary Cues

APRIL 1, 2020

Desperation has sunk in for those of us in the restaurant business. We know that closure is a reality for at least 30 more days and likely longer than that. Everyone is beginning to get use to social distancing and understand just how serious this virus is. THE RESTAURANT BUSINESS IS ESSENTIAL TO OUR ECONOMY.

Waste 498

Waste Cash Management Entertainment Take-out 498

Culinary Cues

JANUARY 23, 2023

There are so many parallels in life that evolve around the reality of winning and as such it may be wise to try and learn something from it. But then we need to more clearly define the word “satisfied”. But, regardless of the level of commitment to the end, we all try to avoid losing. Did you meet yours or someone else’s expectations?

Coaching 374

Coaching Sports Point of Sale Take-out 374

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Restaurant owners do so much.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

MAY 23, 2021

They are, at least in part – etched into our brains from those early days in English Composition class – lines that stand out as an umbrella statement that encompasses a point in time from yesterday or today. We can easily apply Dickens profound human summary to the state of the restaurant industry today.

Guest Recovery 444

Guest Recovery Front of House Employee Relations Food Truck 444

Culinary Cues

SEPTEMBER 8, 2020

Finding that perfect person for the job is one of the more important tasks of the chef in a property. There can occasionally be room for a creative dish or two, but when it comes to breakfast – most restaurant guests are looking for well-executed familiarity. Mise en place has never been more important!

Back of House 518

Back of House Dine-in Restaurant Law Ordering 518

Culinary Cues

MARCH 18, 2022

You walk through those kitchen doors one more time, straighten your white coat, roll up the sleeves and tie on a starched white apron. Now it’s time to get to work. When are you going to get a real job, one with a promising future?”. It’s hard to focus and get started on the mountain of work in front of you. Screw them!

Café 414

Café Training Waste Seating 414

Culinary Cues

MAY 15, 2021

The restaurant industry continues to be devastated – not just as a result of the pandemic but because the pandemic brought underlying issues to the surface. The glory days of the restaurant industry have been laid to rest and they may never return to any semblance of normalcy. The “new” strategy must be to plan more effectively.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

7 Shifts

APRIL 3, 2020

COVID-19’s impact on restaurants around the world has been ramping up thanks to necessary social distancing measures—particularly in North America, where 4-5 meals are eaten away from home every week —and restaurateurs are feeling the squeeze on their bottom line.

BOH 368

BOH POS Influencer Point of Sale 368

QSR Automations

APRIL 17, 2024

That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024. Join our blog list for monthly updates: Subscribe!

Technology 52

Technology Front of House Back of House Social Media 52

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

OCTOBER 19, 2020

Working backwards from a finished plate of food – cooks must prioritize work based on how long each step will take, as well as pacing of a ‘la minute work on the line to ensure that every dish on an order is ready at the precise time for plating. [] STRATEGIC PLANNING. Performance Management : If someone can get it wrong, they will.

Restaurant Law 444

Restaurant Law Communication Café Take-out 444

Culinary Cues

JULY 12, 2020

There was no banter, no smiles, no syncopation of knives hitting their fast-paced rhythm, and no active clanging of pots and pans, shouts of “behind”, or clatter of plates being stacked as they conveyed from the dish machine. There will be no more sliding between carts, shelves, and other cooks – one at a time is the rule.

Front of House 403

Front of House Back of House Dine-in Food Truck 403

Culinary Cues

FEBRUARY 18, 2020

Some restaurants can operate efficiently with a staff of 10 or less, while others might require more than 50. An operation with one restaurant outlet is far different than one with several. In this size operation there will likely be a sous chef for each restaurant outlet and a banquet chef whose focus is large-scale events.

Beverage 487

Beverage Events Food Order Website Management 487

Future Food

OCTOBER 5, 2021

The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. Cafés and restaurants, along with bars and hairdressers are at the top of everyone’s to do list. “

Food 144

Food Café Customer Service Communication 144

Culinary Cues

DECEMBER 1, 2019

After paying that small bit of tribute it is back to business as usual – spending money with the familiarity of chains, well known and heavily advertised brands, and buy on-line (yes even on-line business with restaurants through apps like GrubHub). Small restaurants are the real incubators for ownership. This was someone’s dream.

Small Business 410

Small Business Customer Experience Customer Service Seasonal Menu 410

Goliath Consulting

AUGUST 1, 2023

For any successful restaurant, understanding what the customer desires is crucial. With its blend of traditional flavors and modern gastronomical techniques, Japanese cuisine is both a culinary delight and a fascinating restaurant concept. 1 This trend is reflected in the number of Japanese restaurants popping up across America.

Innovation 78

Innovation Fine Dining Email Marketing 2021 78

Culinary Cues

JANUARY 28, 2021

Needless to say, I was excited (interesting that I was excited to get a shot). It was to be administered in Plattsburgh – a 1-hour drive from home. Off to a similar experience at Dunkin Donuts for a cup of coffee and we found a nice parking spot for our “restaurant meal”. We will get through this – of this I am sure.

Events 368

Events White Paper Back of House Café 368

Culinary Cues

OCTOBER 4, 2022

A lack of civility is a communicable disease that grows and spreads like a virus from host to host, infecting as many people as possible. You voted for that candidate, get out of my life. Happiness and success come from an environment of respect and caring, not from one where anxiety and blatant hostile discourse are prevalent.

Supplies 396

Supplies Healthcare Presentation Restaurant Law 396

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 225

Marketing SEO Front of House Website Management 225

Sling

DECEMBER 10, 2023

While the process is really just that simple, there are a number of practical steps you can take to get your new business heading in the right direction — including writing your very own bakery business plan. Before you bake your first loaf for profit, get as much practical experience as possible. Good for you! your target market).

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Focus POS

AUGUST 19, 2020

Restaurants have been hit hard. COVID-19 turned the industry on its head, and even though restrictions are now beginning to loosen and people are dining out more, restaurant operators are still working hard to recoup some of the losses they experienced in the first two quarters of the year. .

Seating 174

Seating Outdoor Restaurant Law POS 174

Cheetah

MAY 11, 2021

In May, the fantastic news we’ve all been waiting for finally came: San Francisco officially moved into the yellow tier (minimal risk), allowing indoor restaurants, bars, breweries, and wineries to reopen at 50% indoor capacity! Restaurant Reopening Requirements. Restaurant Reopening Requirements. Start by revisiting your menu.

Back of House 148

Back of House Front of House Food Supply Coaching 148

QSR Automations

DECEMBER 22, 2023

It’s no secret that the last few years have been chock-full of hurdles for restaurants and hospitality. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises. Restaurants are already offering 3D virtual tours with a choice of seating.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Culinary Cues

JUNE 16, 2020

Suddenly, the conversations have drifted away, the excitement is tempered, the media has more important things to cover, and the energy – well the energy is hard to find. As Americans found themselves in lockdown for the last few months they changed their priorities, they became more focused on what they needed vs. what they wanted.

Social Media 285

Social Media Entertainment Email Marketing Customer Experience 285

Future Food

OCTOBER 20, 2020

So much damage has been done to retail in general and hospitality in particular this year that 2021 is going to be a year to heal, slowly getting back on public transport and getting settled into the Next Normal. The internal capacity of venues is going to be more permanently reduced. Now it is down to 15.

2022 145

2022 Design Food Back of House 145

360Training

DECEMBER 11, 2019

The restaurant industry is vibrant, active—and full of job opportunities. If you’re interested in a career in the restaurant industry, but don’t know where to start, this blog post is for you. Below, we’re reviewing some of the most common jobs in the restaurant industry and what they entail. Bartender .

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

Restaurant365

JUNE 9, 2021

Data drives successful restaurants. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Both BOH and FOH restaurant KPIs deserve a closer look to help protect your profitability. Restaurant KPIs impacting a profitable front of house.

FOH 78

FOH BOH Front of House Back of House 78

Restaurant Engine

DECEMBER 23, 2020

The new year turns a corner for many restaurants and paves the way for restaurant success. The COVID pandemic has certainly created an unpredictable restaurant industry this year. With restaurants across the United States pivoting on an almost weekly basis, many owners are wondering how to be successful in the coming year.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

Bottleneck Management

OCTOBER 10, 2023

From die-hard fans to those just looking for a reason to gather friends and family, hosting a tailgating party at home is a blast. Grab your foam fingers, put on your team jersey and let’s get this party started. Arrange seating for optimal viewing, ensuring everyone has a good line of sight to the screen.

Outdoor 78

Outdoor Entertainment Catering Seating 78