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Over the past few decades, I have been asked to design a number of kitchens for restaurants and banquet spaces – a task that I thoroughly enjoy. Chefs” want to create kitchens that work, spaces that are designed to correct the numerous problems that were previously faced in poorly designed kitchens.
PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food
SurveyMonkey and Typeform are survey tools that offer more customization in terms of design. You can also use pre-made templates specifically designed for the restaurant industry. Use relevant keywords from your SEO analysis in your menu descriptions, blog posts, and website content to attract more customers.
Opinions are just as strong as they were back in the day but determining what is real, what is true, and what is designed to simply rile people into a frenzy of anger and distrust, is a challenge. Our sources are everywhere and anytime, on television, and through the internet.
I have always made sure that these smells are part of the grand design of how a kitchen must operate. The smells of the kitchen are individually unique, yet somehow blend to make sense. I think, even if these items weren’t on a menu, I would find a way to bring them into the fold. These are my memories of cooking for the soul.
Cooking should be fun and designed to make all involved happy. A growing number of chefs are shifting their attention to independent operations that focus on foods with wider appeal that need a commitment to excellence. So where are the opportunities to do just that while providing a taste of excellence to a wider audience?
When prepared tableside, the well-trained server or matre d would crush garlic between sister table forks, rub the interior of the bowl, use finesse to pour the right amount of olive oil, a coddled egg yolk, fresh lemon, salt and cracked pepper, and freshly grated parmigiana cheese. As is the case with Caesar Salad, the story sells.
A training investment in your people is an investment in the success of the business. A training investment in your people is an investment in the success of the business. The hiring process is one of the most important steps in designing and delivering a great product or service. Hire people who “fit”.
A well-designed program will instill an understanding of discipline, the foundations of cooking, passion, structure, the how and why of cooking, and the professionalism that will help to define the type of chef you may become. This is the biting question, the one that helps a young cook decide what path to take.
Finding the right concept, building in the right location, finding, and training the best staff, nurturing the team, and creating a menu that reflects the needs of the guest and the passion of the cook is only the beginning. He or she must relish viable analytics, well designed budgets, and profit/loss statements. CAFÉ Talks Podcast.
Nearly nine years ago, during the first twelve months of Harvest America Cues blog, one of my articles went viral attracting almost 40,000 views in one day. The article struck a nerve with its focus on A Cook’s Kitchen Laws. Since then, more than 100,000 people have read and shared that article. Never let the disease of mediocrity sneak in.
Why not highlight them on your social media pages or in your restaurant blog. Support an employee’s growth through in-service training, sponsorship to attend workshops or seminars, buy your line cooks so great cookbook resources to study and dream about. Invest in their excellence and they just might invest more in yours.
The chef will likely be the most experienced culinarian with responsibility for the financial operation of the kitchen, menu planning, ordering and inventory control, training, and quality control. It is, however, the chef who is responsible to train those cooks how to prepare the dishes that the restaurant puts its signature on.
TRAINING AND DELEGATION: Yes, the hospitality industry has plenty of responsibility for this situation that can only be resolved through teaching and training managers and chefs to be more efficient with their time, able to discover how to prioritize their tasks and learn when and how some of this work can trickle down to other staff members.
If you teach in a live restaurant environment on your campus is it operated with five times as many cooks in training as would be possible in a real restaurant? PLAN BETTER –TRAIN HARDER. www.harvestamericacues.com BLOG. STUBORN ADHERENCE TO THE WAY IT HAS ALWAYS BEEN DONE. Make sure that it is clear and positive.
Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Why should it be any different for restaurants and their menus? Harvest America Ventures, LLC.
To this end, cooks know exactly what to do and are trained to execute accordingly. Cooks are expected to follow these standards and never deviate. The reputation of the business is based on “no surprises”. This leads not only to product consistency, but also cost dependability.
From my perspective the answer lies in menu planning, training, and labor efficiency. Smaller portions lead to lower price tags, broader acceptance, and enhanced value from a well-designed, balanced meal. [] TRAINING: We all know the drill – it’s a business of pennies, but without everyone’s buy-in, those pennies will quickly evaporate.
With the increasing relevance of social media as the primary method of getting a restaurants message out – chefs who are social media savvy (astute at using Instagram, Facebook, Tik Tok, YouTube, and Twitter) will be at the top of the “hire” list for prominent restaurants. [] TEACHING/TRAINING. PLAN BETTER – TRAIN HARDER.
PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 90 interviews with the most influential people in food Twelve-hundred calorie meals are not healthy and actually – not enjoyable.
THEY ARE OUT THERE, and they are willing to teach, train, support, and inspire those who want to be great. The dance is well designed, and every person plays a role in bringing service to fruition. Am I wagging a finger at those operations that perpetuate the negative? Yes, but at the same time I offer encouragement to change.
Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. Ahh…the mission statement. The right mission statement can help to drive raving fans, dedicated employees, and profitable businesses.
A menu should thus be designed and priced to make those items seem essential. Buy quality beans, grind them on premise, train your servers to properly brew, or better yet – hire a barista to take care of that. Design your wine by the glass program to make sense for the guest and the property. Do it right!
PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food Wax on, wax off, young grasshopper.
You set the tone for others to emulate. [] TEACH AND TRAIN. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Let everyone know exactly what you expect, get excited, show them how it should be done, and celebrate every act of excellence. [] BE THE EXAMPLE FOR OTHERS TO FOLLOW. Harvest America Ventures, LLC.
As mentioned in our last blog , digital adoption platforms make it easier for people to personalize and provide the necessary information base on the needs of the business and job roles. In addition, digital training also helps managers tailor the training courses to fit the trainee’s learning style best.
A win-win-win. [] RESULTS: The process is designed to yield the results that everyone expects. If you and your employer are confident in your abilities, then the result will be customers who trust in your ability to consistently meet and exceed THEIR expectations.
Those doctors, nurses, healthcare staff members, first responders, firefighters and police, utility workers, and yes – grocery store employees who respond to their designation as “essential workers” – and put themselves in harms way to help others. James Dyson – inventor and vacuum cleaner designer: [link]. PLAN BETTER – TRAIN HARDER.
PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com – BLOG. Let’s keep our standards high with fewer, well-paid employees who have the ability to engage in exciting careers and balance a life beyond the kitchen or dining room. We can do this and there has never been a better time to think about how we move in this direction.
You and your team are able to take raw materials, apply well-designed cooking methods, season using time-tested palates, and plate the finished product with the vision of an artist creating a delicious, aromatic, visually pleasing dish. PLAN BETTER – TRAIN HARDER. This is magical. Harvest America Ventures, LLC.
PLAN BETTER -TRAIN HARDER. www.harvestamericacues.com BLOG. Sure, this is naïve, but remember this country’s restaurant business was built on the backs of private, single unit entrepreneurships. Small businesses (restaurants) are the heartbeat of your neighborhood, the spine of your local economy, and spirit of your town.”.
There are some who enjoy being alone, but most humans are inherently social by design. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Customers are your lifeblood.”. Andrew Zimmern. [] SOCIAL ISOLATION OF A NATURALLY SOCIAL POPULATION. Restaurants are essential to a full life. Restaurant Consulting.
While the hot line may be home to the adrenaline rush and the machismo associated with a bit of suffering to accompany the excitement – the cold kitchen is a place of a methodical approach towards design and structure. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Harvest America Ventures, LLC. CAFÉ Talks Podcast.
PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 80 interviews with the most influential people in food
PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. Pose these questions to your employees – who is better positioned to find the answers that would lead to a higher level of trust among customers than those who interact mask to mask? Harvest America Ventures, LLC. Restaurant Consulting.
Make sure that every employee is properly trained and on-board with the importance of this process. The pool of potential employees will be substantial and so will be the need for training. You should plan that many of your old employees will not return so effective training will be essential. PLAN BETTER – TRAIN HARDER.
Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. Lack of recognition.
Like an arcade in a family restaurant, a house band at a bar or the fish tank at a seafood joint, holograms provide dining guests with an additional wow-factor — something unseen, to be rumored, Instagrammed or blogged about. The advantages of hologram technology aren’t limited to novelty, either.
So choose where you want to sit and lets jump on the speculation train. [] NOURISH AND PROVIDE SUSTENANCE: Without a doubt – one of the primary purposes of a restaurant and one that supports the defined needs of a guest is to fill their stomachs. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations.
This is a time to train yourself to breathe and think more clearly. Every chef understands that the success of a restaurant is in the hands of the team that he or she is able to put together, train, and support. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. None of this should be a surprise – plan for it.
This patience can save an operation from designation as a hostile work environment or an unstable kitchen that is not a place where cooks want to work. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com – BLOG. Harvest America Ventures, LLC. Restaurant Consulting. CAFÉ Talks Podcast.
As good as restaurant people are at reacting to situations – they are not typically astute at planning for things to go wrong and designing actions that will get them through difficult times. It also means that more significant time must be spent training service staff how to upsell and create enhanced customer value. What if……happens?
Every day a cook designs and executes a menu that requires an understanding of texture, smell, taste, and sound, while painting a beautiful dish on a plate. PLAN BETTER – TRAIN HARDER. www.harvestamericacues.com BLOG. When the plate comes back clean, then a cook knows immediately – job well done! CAFÉ Talks Podcast.
Where are the knowledgeable leaders who share proximity with the operators most clearly impacted by decisions that are supposedly designed to help restaurants recover? They are not marketing experts, social media aficionados, financial planners, systems analysts, physical plant designers, or strategic planners. Where is the leadership?
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