Culinary Cues

MAY 15, 2021

This creates a domino of challenges – labor dependance, the inability to pay reasonable wages, selling price ceilings that do not yield sufficient profit, etc. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

Culinary Cues

SEPTEMBER 15, 2022

This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. A restaurant cannot survive on attitude, service, and food alone – it must operate as a savvy business. Don’t think service – think hospitality. [] MAKE SURE EVERYTHING IS SPOTLESSLY CLEAN.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

Gourmet Marketing

JANUARY 29, 2021

With this new confidence comes hope and optimism for the travel and hotel industries. Over the past nine months, your hotel has hopefully been preparing for an inevitable uptick in travel. Travel will look different after the pandemic ends, and your guests will expect you to go above the extra mile to gain their trust.

Hotels 40

Hotels Travel Insurance Email Marketing 40

Culinary Cues

OCTOBER 24, 2022

It is a menu change that tests a chef’s ability to understand the seasonality of harvest, the connection that menu items have with the concept of the restaurant, executive cost-effective items, push the kitchen crew to enhance their skills, and excite the customer. Are you up to it? Winter is, by far my favorite season to plan menus.

Seasonal Menu 308

Seasonal Menu Front of House Presentation Menu 308

Culinary Cues

APRIL 25, 2021

At the other extreme – an extraordinarily prepared, multi-course meal, touched by accomplished cooks, presented on a plate of fine china, in a pristine environment, with attentive service and complemented by exceptional wines will reveal all that food might attempt to be. The over-riding objectives are fast, consistent and affordable.

Food 418

Food Fine Dining Café Customer Experience 418

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

DECEMBER 1, 2019

I try, whenever I travel, to find those small, privately owned, interestingly unique bistros, trattorias, and cafes that are the soul of a community and the lifelong dream of a chef or restaurateur who views this as his or her mission – a chance to bare it all and sign every plate that leaves the kitchen. www.harvestamericacues.com BLOG.

Small Business 410

Small Business Customer Experience Customer Service Seasonal Menu 410

Culinary Cues

NOVEMBER 16, 2019

The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” And when that “authentic” tacqueria opens with two 16-year old white Anglo Saxon high schoolers assembling the “Best Tacos in Town”, some customers will question the use of the word “authentic”.

Training 259

Training Employee Relations Customer Service Customer Experience 259

Future Food

FEBRUARY 9, 2021

In this blog my aim is to talk about the ever-increasing spend potential on food and beverage based around a number of “Happiness—hungry” experiences. Pleasure-hungry customers are looking for memorable experiences, eating and drinking along with immersive leisure and entertainment experiences to bring happiness via a range of avenues.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

Modern Restaurant Management

MARCH 19, 2020

One of the most fundamental principles underpinning any business is to understand your customers; that way you tailor your offering around their needs. For example, let’s imagine an online reviewer who exclusively reviews low-priced fast food restaurants. Be sure to include a stipulation of guidelines (i.e.

Influencer 212

Influencer Marketing Social Media Online Ordering 212

Modern Restaurant Management

OCTOBER 22, 2021

This article will explore seven tips on using Facebook Ads to increase your market share of customers. You might also decide to create a custom landing page for visitors from social media. For example, check out how Pizza Express has enticed customers to dine with them with its free dough balls advert.

Social Media 195

Social Media Advertising Events Customer Experience 195

Future Food

NOVEMBER 7, 2021

Less human interaction will advance the involvement of robots in food preparation, service and delivery, prompting enhanced labour and operational efficiencies. Menus and food designed to travel. The uprise in delivery has manifestly changed chef’s thinking and influenced menu development.

2022 148

2022 Food Supply Entertainment Hospitality 148

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Even once approved, retailers often struggle to offset rising labor costs through price hikes. Customers will notice a change as well.

Retail 78

Retail Employee Relations Hotels 2022 78

Hot Schedules

SEPTEMBER 14, 2020

As with any extreme situation that creates unprecedented demand, bad actors rise up and price gouging begins. Now that the supply chain is starting to catch up and the demand has leveled out, it’s a good time to take a look at your vendor contracts to ensure that you are receiving fair pricing. b3lineicon|b3icon-clock|? read more.

Hospitality 78

Hospitality Management Management Employee Relations 78

Modern Restaurant Management

AUGUST 3, 2020

Hot takeout summer: While 63 percent of respondents have canceled vacation travel due to COVID, 71 percent are still planning to take some vacation this summer. In thinking about travel, 75 percent of respondents say food is important in determining summer travel plans. How Have Restaurants Been Affected by Covid-19?

2020 193

2020 Franchise Franchising Food Order 193

Black Box Intelligence

DECEMBER 2, 2021

Getting the pricing, menu, and logistics right so your customers feel like they’re getting their money’s worth can be tricky. For full-service restaurants, it was a lifesaver, since they didn’t have the drive-thru or to-go setups that limited-service tends to have. All food doesn’t travel well.

Delivery 82

Delivery Operations Customer Service Food Order 82

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. Registering for the Glovo service is completely free of charge. Things to remember before registering.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. Registering for the Glovo service is completely free of charge. Things to remember before registering.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Service – which we see as the compassion part of the equation – is vital to create this haven of joy. What is common to both is a commitment to customer service. Image via Open Table).

Technology 107

Technology Front of House Customer Service Back of House 107

Indoor Media

MAY 10, 2019

You may not be surprised that word-of-mouth is still an excellent way to grow your customer base, but it may surprise you how many people are willing to try your restaurant based on a stranger’s recommendation. Food Blogs and Food Bloggers – Who Needs Em? But, who’s reading blogs, you ask? More than ¾ of internet users !

Influencer 78

Influencer Marketing Social Media Food 78

Hot Schedules

FEBRUARY 23, 2022

Like major credit cards and membership associations, large brands have the resources to pool together significant discounts across myriad products and services, which they’re able to offer employees. Every service industry workforce is filled with ambitious high schoolers, college dropouts, and degree holders alike. Konference.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Indoor Media

JULY 26, 2018

Even during difficult economic times, people still enjoy the convenience and the lower price of fast-serve restaurants compared to more formal full-service restaurants. Use Promotions to Attract Customers. If you’re not convinced, check out our blog Does Coupon Advertising Work for Restaurants? Everyone wins!

Serving 78

Serving Coupons Fast Casual Social Media 78

Future Food

MAY 5, 2020

Very few hospitality businesses will be able to genuinely pick up where they left off and many will not return but for those that remain, now is the time to stay positive and maximise planning to reengage with employees, suppliers and customers searching for the silver lining to the challenges that we face. Image via Andrew Boskovich).

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

The Restaurant Group

SEPTEMBER 16, 2020

Furthermore, roughly two-thirds of consumers who opt for curbside pickup now say they will likely continue to utilize this service even after restrictions are lifted. It works best for products that travel well, such as pizza, pasta, bowls, and sandwiches. Rise of Ghost Kitchens. Restaurant Industry Trends.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Future Food

DECEMBER 1, 2020

The hospitality industry - restaurants, cafes and the very people that operate these establishments - have received considerable customer backlash of late as they seek to receive advance payment for future table bookings. Image via Traveller. Ashley Cooke – Senior Food & Hospitality Consultant. Future Food. Image via Medium.

Book 78

Book Seating Fine Dining Customer Service 78

Restaurant Clicks

JANUARY 9, 2020

If you have a passion for food, food service, or bringing people together over a meal, the restaurant business might just be for you. . Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. What type of service do you want to offer?

License 78

License Equipment Website Management Hiring 78

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. Does the vendor offer support and service? Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Lavu

DECEMBER 4, 2019

Setting up a single location and drawing return crowds, while providing consistently great service and food—these are the basics for brick and mortar dining establishments. With a reliable Food Truck POS , you have the luxury of putting your food truck in front of new customers in different neighborhoods every day. Content Updates.

Food Truck 78

Food Truck Catering Book Social Media 78

Gourmet Marketing

SEPTEMBER 23, 2021

Follow our blog to soak up some of the lessons we’ve learned along the way. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. The key here is to make the program feel rewarding whenever your customers use it.

Marketing 61

Marketing 2021 Social Media Website Management 61

Ordyx

FEBRUARY 10, 2020

Loyalty programs are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. The numbers spiked with a total of 64 percent of brands reporting an increase in customer accounts. Is it to improve customer retention? Establish your goals.

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Service 52

Future Food

APRIL 20, 2020

Ali @ Monash University Clayton (Image via JCBA) As the ‘Foodie’ movement continues to disrupt every industry and sector, Universities have not been neglected and, as such, have been placed on notice: Adapt or be bypassed as their customers force their hand.

Beverage 78

Beverage Hospitality Point of Sale Customer Experience 78

Focus POS

MARCH 12, 2019

You can also access it from anywhere that has an internet connection, enabling you to work remotely—whether you’re traveling for business, participating in a local festival or tasting event, or even just checking in while you’re on vacation. You can then make menu or pricing changes at store level as-needed.

Point of Sale 120

Point of Sale POS Franchise Franchising 120

Modern Restaurant Management

AUGUST 16, 2021

Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions.

2021 179

2021 Guest Recovery 2019 Loyalty Program 179

Indoor Media

OCTOBER 22, 2020

Understanding how to meet your customer every step of the way and push them towards your product? Imagine 200 customers running out of a different item at the same time. If you take this opportunity to reinforce —or introduce— this need to your consumer, you can easily begin to build a loyal customer base. It’s that easy.

Advertising 78

Advertising Point of Sale Customer Service Coupons 78

Restaurant Clicks

OCTOBER 24, 2021

The food is prepared to order, and the service is top-notch. Deluxe Green Bo Restaurant prices are fairly low, so you can sample several things on the menu without breaking the bank! Chinese Tuxedo is another Doyers Street gem, with excellent food, great service, and a fun atmosphere. The pork soup dumplings are excellent too.

Online Ordering 105

Online Ordering Food Order Back of House Seasonal Menu 105

Culinary Cues

OCTOBER 31, 2020

Dining indoors is scary enough for both customers and providers, but opening inside dining with 50% occupancy is simply not workable financially. Leisure travel is non-existent, and business travel is very limited. www.harvestamericacues.com BLOG. SAVE LOCAL RESTAURANTS – WE NEED THEM!

Government 465

Government Small Business Dine-in Travel 465

Restaurant365

MARCH 30, 2020

You want to take care of your team and keep your customers happy, but you also need to make sure you can return to post-COVID19 times with momentum on your side. Well-executed delivery may actually help you gain loyal, long-term customers, who remember how you treated them during a challenging time. Completing staff training.

Delivery 78

Delivery Operations Insurance Cash Management 78