Culinary Cues

APRIL 15, 2023

Here’s the kicker: It cost each restaurant $900 to participate in the week (I guess to cover town wide promotion expenses) and every restaurant must agree to deep discount pricing for guests. This is who we are, we are in the service business. If you want to help, then become a regular customer yourself.

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Seasonal Menu Café Point of Sale Social Media 447

Xtra Chef

FEBRUARY 5, 2020

Menu pricing can seem daunting. To start, it’s a numbers game that involves calculating plate cost and a target menu price. But successful menu pricing is so much more than this. In this post, you’ll learn how to price a menu by considering all factors that determine your position on a price continuum.

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Pricing Menu Point of Sale Customer Service 102

Culinary Cues

DECEMBER 11, 2023

Full-service restaurants would later refer to this as a Table d’hote selection. But restaurants like The Blue Gentian, were full of happy, very content customers. She still worked every day in the restaurant and aside from her duties in the kitchen, managed to visit nearly every guest table throughout service.

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White Paper Hospitality Fine Dining Reference 319

Culinary Cues

MARCH 26, 2022

Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. More often than not – the success of your restaurant begins with effective menu planning, proper pricing, and consistent execution. Every business requires controls in pricing, consistency, quality, and cash handling.

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Cash Management Social Media Restaurant Law Communication 366

Modern Restaurant Management

JANUARY 22, 2024

But precisely, how can you determine what customers want? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace. Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience.

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Loyalty Program Dietary Restrictions Mobile Ordering Social Media 157

Culinary Cues

MAY 4, 2021

This time away from the way we operated for decades has given employees and customers a chance to re-evaluate. Our customers need to trust that the restaurant they patronize will be safe and that the operation will take all of the necessary steps to ensure their health and wellbeing. This is a time to start fresh.

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Customer Service Customer Experience Training Pricing 487

Culinary Cues

JULY 22, 2021

Restaurants are open, and customers who have been prisoners of the pandemic are anxiously coming out of their shells and flooding to restaurants that are ill equipped to deal with the surge. Training will help to make them able to problem solve and make the right decisions pertaining to the customer experience.

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Guest Recovery Uniforms Point of Sale Customer Experience 448

Culinary Cues

AUGUST 4, 2022

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. Well then – what will? Try apathy on for size. Toynbee (author and historian).

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Front of House Coaching Uniforms Back of House 328

Culinary Cues

JANUARY 8, 2021

So here is the good news: there will be ample opportunities in 2021 and beyond for chefs, cooks, managers, and service staff who recognize the immediacy of the challenge and the new skill set that will be required of successful players and leaders in the field. www.harvestamericacues.com BLOG. If this is your M.O. CAFÉ Talks Podcast.

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2021 Social Media Kitchen Safety Restaurant Law 462

Culinary Cues

JANUARY 23, 2021

The baseline formula for determining selling price using an acceptable food cost percent of 30% would be: SELLING PRICE SP) = PLATE COST (PC)/FOOD COST %(FC%). If we use the same baseline formula for determining selling price: SP = $13.00 /.30. SP = $26.00 (A price that guests would be more willing to swallow).

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Point of Sale Front of House Back of House Fine Dining 450

Culinary Cues

APRIL 18, 2023

In all cases the expectation is at the very least – acceptable food quality, and in some cases the expectation is extraordinary food (price has much to do with expectations). Guests will come for the food and the service, but they become raging fans of a restaurant with a story. Sounds like a pile of contradictions, doesn’t it?

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Food Truck Back of House Education Training 319

Culinary Cues

JULY 15, 2022

Sorry, there isn’t a lot of good news for restaurants and chefs in recent years-except up to this point customer demand for the experience is rising. All the above factors are beginning to change the price point making it difficult for families to fill their dinner table. For restaurants and for chefs, these challenges are real.

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Food Supply Food Truck Consumer Goods 2000 376

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

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Menu Seasonal Menu Front of House Café 388

Culinary Cues

DECEMBER 20, 2021

We are witnessing the death of service to those who service the end consumer. Once an item makes its way to the menu it is up to the wholesaler to deliver a consistent list of ingredients, at the specifications that are important to the restaurant, on time and at a price that makes sense for the restaurants price point.

Point of Sale 411

Point of Sale Food Supply Supplies Small Business 411

Culinary Cues

OCTOBER 30, 2023

Is it worth it” (not necessarily price) seemed to rise as a real factor in determining the long-term success of a restaurant. The path will involve a focus on physical plant, dynamic location, extraordinary service, relentless attention to detail, and way over the top food quality and uniqueness.

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Fine Dining Front of House Dine-in 2016 353

Culinary Cues

AUGUST 19, 2023

Many only stayed in business for a few months, but some were able to weather the storm of the depression and carry-on serving thousands of customers every week, allowing them to stay afloat. Despite a steep decline in food prices, many families did without milk or meat.” -The Ah, but not everyone suffered during the depression. “To

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Hotels Influencer Compost Recycling 335

Culinary Cues

FEBRUARY 28, 2021

We know them by name, we oftentimes buy their products and services, we read about their success, and we aspire to be like them in some small way. Now here is the kicker – excellence has very little to do with the price you charge or the type of product or service you provide. www.harvestamericacues.com BLOG.

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Uniforms Fine Dining Small Business Customer Service 449

Culinary Cues

MAY 8, 2023

There is something gratifying about sore muscles, aching backs, and soaked shirt and chef toques from sweat at the end of a busy service. He or she is a negotiator working with vendors for the best product, delivered when needed, at the most appropriate price and monitoring a system of checks and balances to ensure everyone understands this.

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Kitchen Safety Food Safety Coaching Training 428

Culinary Cues

FEBRUARY 13, 2022

The good news is that restaurants are beginning to see an increase in sales as more and more customers return to in person dining in addition to their new habit of ordering for home delivery. Using everything from hoof to snout will be the price of admission for todays and tomorrow’s cooks. [] Variety on the Plate. CAFÉ Talks Podcast.

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Compost Fine Dining Waste Café 437

Culinary Cues

JULY 23, 2023

Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. To the owner/operator there are two things that define success: customer satisfaction and profit. Most people don’t get it.

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Guest Recovery Seasonal Menu Presentation Customer Experience 404

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

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Food Supply Employee Relations Kitchen Safety Social Media 416

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

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2022 Food Truck Merchandise Point of Sale 375

Culinary Cues

JUNE 14, 2022

64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Passion, interest in learning, service orientation, personality, and drive will, as always, set the stage for a dynamic team and a successful restaurant.

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Fine Dining Food Supply Customer Service Presentation 468

Culinary Cues

APRIL 9, 2020

Customers may walk through the door initially because of the food, but will return time and again because of the story that the owners and staff tell. [] THINK GLOBAL – ACT LOCAL. When restaurants return they must understand that service and food are equal in importance to the guest. www.harvestamericacues.com BLOG.

Customer Experience 491

Customer Experience Customer Service Dine-in Sports 491

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? Achievable.

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Fast Casual Customer Service Customer Experience Back of House 370

Culinary Cues

AUGUST 14, 2020

There are ways to structure a larger business with smaller “cohorts” based on product or service, breadth of responsibility, or defined projects but they still require leadership that is willing to work at maintaining this thinking big and acting small. www.harvestamericacues.com BLOG. Bigger isn’t always better. Restaurant Consulting.

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Small Business Leadership Customer Service Communication 371

Culinary Cues

MAY 15, 2021

This creates a domino of challenges – labor dependance, the inability to pay reasonable wages, selling price ceilings that do not yield sufficient profit, etc. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

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Marketing 2020 SEO Loyalty Program 420

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

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Loyalty Program Customer Experience Customer Service Point of Sale 369

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept? Everything helps.

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Guest Recovery Kitchen Safety Customer Service Food Safety 310

Culinary Cues

NOVEMBER 6, 2022

My professional life has been dedicated to the kitchen, the people of restaurants, the ingredients and their source, the process and the adrenaline, the service and an opportunity to make people happy, and of course those plates as they slide down the pass. They are all part of my passion for the preparation and service of food.

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Food Truck Customer Service Customer Experience Food Supply 393

Culinary Cues

APRIL 30, 2020

Whichever side of the question you find yourself on – there is no denying that the constraints will be significant, customers will be very leery about entering a restaurant, and initial sales will never be enough to keep a restaurant solvent. This is absolutely essential if you want your customers to return.

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Point of Sale Customer Service Customer Experience Cash Management 306

EATER

APRIL 2, 2024

Not the customers, who feel gouged by an avalanche of fees. After all, some people, especially those with disabilities, rely on such services — but then, it is difficult work, and everyone ought to tip well. What apps take from restaurants and customers To be sure, delivery apps are convenient. Then add the taxes and tip.

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Delivery Restaurant Law Food Customer Service 145

Culinary Cues

SEPTEMBER 15, 2022

A restaurant cannot survive on attitude, service, and food alone – it must operate as a savvy business. Make sure that every part of your system aligns with consistency: purchasing specs, production, flavor profile, presentation, and service. Don’t think service – think hospitality. [] MAKE SURE EVERYTHING IS SPOTLESSLY CLEAN.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

Culinary Cues

AUGUST 22, 2022

The chef/owner knew how well (or poorly) they were doing and what the customer thought of the experience because they spoke with them every night, worked with each ingredient, took the garbage out, counted the cash, felt the pain associated with every broken plate or wine glass, and wrote the checks each week for employees and vendors.

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Seating Front of House Back of House Cash Management 442

7 Shifts

APRIL 3, 2020

That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. It’s also worth it to see if any POS providers are offering deals, discounts, or temporary free service during the COVID-19 situation.

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BOH POS Influencer Point of Sale 368

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

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Online Ordering Ordering Customer Service Food Order 341