Modern Restaurant Management

JUNE 18, 2025

Music and dining are all about expectations. When someone goes to a nightclub or live music night at a bar, the expectation is that it will be loud and they may have to shout to be heard. However, when going out to dine, it is all about being social, having great conversations and enjoying each other’s company.

Loyalty Program 251

Loyalty Program License Customer Experience Restaurant Law 251

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. But its easy to find great meals if you know where to eat.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

Modern Restaurant Management

APRIL 24, 2025

Mother’s Day reigns queen as the largest dining-out holiday of the year, with Americans projected to spend around $35.7 Music Drives Dining Performance Music is the invisible host. Yet, many restaurants either throw on a random playlist or forget music altogether, missing a crucial opportunity to elevate the dining experience.

License 251

License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

FEBRUARY 11, 2020

The premiumization of tea is a natural extension to what has been taking place in fine wine, specialty coffee, craft spirits and beer over the past several decades. Really, wherever food and beverage has an intentional focus on quality and customer experience, fine tea has a rightful place – just like wine and craft beverages.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy fine dining.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Moving to Interactive Menu Boards Speaking of dining being back – it’s back to being… different. However, the reach of these interactive experiences is extending beyond these locations and into restaurants, bars, and more.

2024 508

2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. US Foods Springs into Helping Bars and Grills. Innovative Experiences.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. No waiters, just steaming plates and a glass door that's opened by a coin.

Mobile Ordering 537

Mobile Ordering Food Order Employee Relations Customer Service 537

EATER

AUGUST 31, 2022

Any fine dining restaurant should look at this bathroom as aspirational.”. A lot of other people were woken up to that reality: I’m not served by my bathroom experiences, and it would be so easy to serve people better,” Justice says. That’s what we mean when we say ‘fine dining,’” read the restaurant’s Instagram post.

Fine Dining 361

Fine Dining Brewery Kitchen Safety Small Business 361

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. And, you don’t have to run a cocktail bar or fine dining location to play with these combinations.

Bar 474

Bar 2023 Back of House Coaching 474

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. Serving smaller portion sizes. A ghost kitchen is a restaurant that only operates out of a kitchen with no dining space. In fact, with apps like Caviar, you can have fine dining in your living room while you binge your favorite series.

2022 547

2022 Customer Service Online Ordering Website Management 547

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel.

Book 178

Book Hotels Seasonal Menu Fine Dining 178

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. How profitable is a bar?

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

SEPTEMBER 22, 2020

In municipalities where diners are still barred from entering inside, curbside may be the only way to bring in revenue, and as such it has become a lifeline to keep the lights on. There could be some lasting savings, such as decreased congestion in drive-thru or less interior space dedicated to dining room. Make some better signs.

Kitchen Safety 590

Kitchen Safety Food Safety Customer Experience Food Order 590

7 Shifts

JULY 12, 2024

COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Full-service restaurants Full-service restaurants offer a complete dining experience with table service. Customers sit down, order from a menu, and are served by waitstaff.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. I wonder why this is the case.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Consumer Spending on Dining Out.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. While consumers are eager to return to restaurants, their health and safety concerns continue to hold them back, as 80 percent say they are either very or somewhat concerned about dining in a restaurant.

Fine Dining 507

Fine Dining Fast Casual Innovation Employee Relations 507

Modern Restaurant Management

OCTOBER 13, 2020

Robert Rosenberg served as chief executive officer of Dunkin Donuts from 1963 until his retirement in 1998, growing it from from 100 shops and $10 million in sales when he first became CEO, to 6500 outlets including Baskin Robbins Ice Cream Shops and nearly $2.5 billion in sales when he retired 35 years later.

Franchise 519

Franchise Franchising 2000 Back of House 519

7 Shifts

OCTOBER 10, 2019

Halloween celebration and spending is growing in the US Here are thirteen Halloween promotional ideas your restaurant and bar to boost sales this October, and for all the Octobers to come. Halloween Specials and Menu Ideas for Restaurants and Bars ????? Serve it in an empty pumpkin for a final touch! Here are a few examples.

Specials 231

Specials Bar Seasonal Menu Events 231

Modern Restaurant Management

MAY 12, 2021

As people begin venturing out to eat again after a year of lockdowns and restrictions, 75 percent say they are not comfortable with dining indoors. Ensuring adherence to city and state regulations, keeping parking lots and sidewalks safe and obtaining the necessary city permits are keys to a successful outdoor dining season.

Outdoor 367

Outdoor Audits Fine Dining Food Safety 367

Modern Restaurant Management

MARCH 2, 2022

When designer Monica Jeffers saw the aging, dated restaurant she was going to remodel, she thought, “A T-bar grid ceiling! How the heck am I going to deliver this beautiful, elegant restaurant with a T-bar ceiling?” ” Ironically, this thought sets her apart. Photo by Martin Knowles. ????The

Design 539

Design Fine Dining Retail Bar 539

Lavu

MAY 30, 2025

By optimizing how quickly tables are cleared and reseated, restaurants can serve more guests during peak hours and improve overall profitability. In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. In typical Taffer fashion, he takes a no-holds barred approach to instruct these business owners to think beyond getting ready to reopen, and instead prepare for the challenges that lie ahead.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Culinary Cues

MAY 18, 2020

Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well. This is nearly 70% of all restaurant diners. Dedicate your time to building an appreciation for the taste of the majority.

White Paper 520

White Paper Certification Food Safety Food Supply 520

EATER

OCTOBER 26, 2020

Servers have to begin an interaction with a guest by telling them what the restaurant doesn’t serve. Closures: Callie Speer’s cool downtown diner Holy Roller in Austin; and fine dining gem Tarsan i Jane and trailblazing organic restaurant Tilth in Seattle. Chicago is eliminating indoor service at bars and enacting a 10 p.m.

Fine Dining 329

Fine Dining Seasonal Menu Dine-in Back of House 329

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

JUNE 30, 2023

We worked with one of our Atlanta clients on a new concept that took the brand from a large, sit-down bar and restaurant to a smaller version prioritizing buy online pickup in-store (BOPIS). Technology Adoption The self-serve generation likes ordering with touchless QR codes, while other diners prefer a physical menu in their hands.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. and finally lifted.

Fine Dining 300

Fine Dining Reservations Seating Online Ordering 300

Modern Restaurant Management

FEBRUARY 28, 2020

With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

ChowNow

MAY 16, 2025

A great dining experience starts long before someone walks through your door. 77% of diners visit a restaurants website before they dine in or order takeout or delivery. Placing it at the top of your navigation bar, keeps it consistent across every page. Also, make sure it works just as well on mobile as it does on desktop.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. 8 in 10 consumers (78 percent) plan to continue their current dining habits even after the pandemic subsides. Canadian Dining Trends. Restaurant Resiliency. QSR Hiring. Delivery Driver.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

EATER

APRIL 25, 2023

Caldosas (literally “brothy”) consist of a bag of Picaritas — a rectangular-shaped, barbecue-flavored commercial corn chip — heaped with scoops of local ceviche, shaken a little, and served with a spoon. The dish is equally at home sold from the trunk of a car and at the country’s finest dining establishments.

Fine Dining 274

Fine Dining Back of House Point of Sale Advertising 274

EATER

SEPTEMBER 30, 2020

Today, Pilsen is one of the hippest areas in Chicago, with a thriving arts scene, fine dining options, and quaint cafes that continue to entice wealthier transplants to the area as working-class Mexicans who have lived there for years are displaced. New bars have a similar relationship with higher cost of living.

2010 363

2010 2013 Back of House Small Business 363