Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. – Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

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Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Unfortunately, many already have. ” DIY Meal Kits Made Easy.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) than they do in casual restaurants (16.5 percent at fast casual restaurants. percent, from 16.93

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Fast Casual Fine Dining Employee Relations Customer Service 493

Modern Restaurant Management

JUNE 18, 2025

When someone goes to a nightclub or live music night at a bar, the expectation is that it will be loud and they may have to shout to be heard. However, when going out to dine, it is all about being social, having great conversations and enjoying each other’s company. Music and dining are all about expectations.

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Loyalty Program License Customer Experience Restaurant Law 251

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. This lower satisfaction was largely driven by its carry-out performance during spring 2024, when it began targeting McDonald’s with products and messaging. At the same time, U.S.

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Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

JANUARY 3, 2025

Restaurant industry challenges are pushing operators to be more creative and efficient with many opting for more multifunctional spaces – especially in a fast-casual setting. The restaurant industry took one of the hardest hits during the pandemic, and many operators were forced out of business.

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Fast Casual 2025 Design Customer Experience 251

EATER

MARCH 12, 2025

At Trinas Starlite Lounge, the hot dog tower comes with five hot dogs, fries, and sauce | Trinas Starlite Lounge In this economy, the pricey seafood tower has given way to way to the hot dog tower For Trinas Starlite Lounge , the longstanding bar in Somerville, Massachusetts, 2024 was financially pretty rough. And then the election happened.

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Social Media Sports Employee Relations Bar 294

EATER

MAY 28, 2025

. | Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

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Seating Back of House 2025 Presentation 225

EATER

DECEMBER 15, 2023

More recently, the coupes have become a fixture of the aesthetic Instagram tablescape, particularly among the niche of food designers and stylists who put forth a sense of highly stylized yet casually lived-in opulence. I really do think that adds to the experience when you bring something out in a coupe like that,” Tran says. “It

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Casual Dine-in Food Supply Design 310

Modern Restaurant Management

MARCH 11, 2020

US Foods Springs into Helping Bars and Grills. In other news, US Foods launched its Spring Scoop, “Raising the Bar: The Classics – Celebrated and Elevated.” ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? So, what’s the solution? Food availability is often in flux.

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2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

MAY 5, 2021

100 percent of states have Restaurants open indoors and 98 percent of states have Bars open indoors, with some capacity measures in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. . velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

APRIL 1, 2020

Since most major QSR and fast casual concepts have already made significant investments in boosting their digital and off-premises offerings, many brands have the infrastructure in place to succeed but are looking for ways to keep up with the increase in demand. Because patrons are not able to dine out, call-ahead orders have increased.

Technology 472

Technology Healthcare Social Media Mobile Ordering 472

7 Shifts

OCTOBER 21, 2021

Here are a few examples of restaurants with names that ooze concept: Parm: Casual Italian, known for their Chicken Parm Sandwiches. Umami Burger : Casual burger spot with an empaths on flavor. Conversely, a casual neighborhood sandwich shop may name their sandwiches after local heroes or landmarks. Menu design. Fast Food Chains.

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Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” ” Guest Counts Plummet as their Guests Shelter in Place. Same-store traffic fell by 29.2

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2020 Point of Sale Fast Casual Online Ordering 491

EATER

DECEMBER 17, 2024

Lille Allen From casual kickbacks to formal family dinners, heres a playlist sure to please any crowd December belongs to the at-home entertainers. Early winter holidays and cooler weather offer myriad reasons to host events at home, from casual Christmas cookie swaps to intimate, cozy dinner parties. Choose a solid theme.

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Entertainment Recycling Events Casual 264

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

FEBRUARY 18, 2025

More recently, as chefs have been working up seasonal menus to highlight local specialties and homegrown bars have been remixing native spirits, Sri Lanka drew millions of tourists in 2024 , announcing the islands comeback on the global stage after a few years of economic uncertainty. But its easy to find great meals if you know where to eat.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

Modern Restaurant Management

MARCH 13, 2020

"It's a challenging time for restaurants — large and small — and we believe that there are some practical steps restaurants can take to address the social distancing concerns you and many are voicing today," said Susie Fogelson, Founder/ CEO, F&Co. "First Pellegrini, Jr.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

DECEMBER 21, 2022

In addition, we see the point of sales platform as taking on more of the master data management role of the business, and configuring all the content needed for any digital experience from a single platform. Now thoroughly destigmatized, more bars and restaurants will include a dedicated non-alcoholic section on their beverage menus.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Yelp Economic Average. ” Frequent users adjusted their purchase behavior.

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2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MAY 30, 2025

introduced "Perkins Griddle Go," a fast-casual concept for quick on-the-go meals, in 2024, with the first store opening in late October. The increasing popularity of contactless payment methods and digital menus has also enhanced service efficiency, making QSRs a go-to option for millions of consumers. Perkins American Food Co.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JANUARY 12, 2023

" At the same time, planning these events takes time and creativity, and the end product—if organizers are not careful—isn’t always stellar. According to the Auguste Escoffier School of Culinary Art , fast-casual eateries and fine-dining restaurants average between 10 and 40 employees. Do provide transportation.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

Modern Restaurant Management

NOVEMBER 1, 2021

"The Great Resignation" that ramped up over the summer saw more than 706,000 food service workers leave their jobs in restaurants, dining facilities, bars, and hotels during May alone. It turns out that many of your former staff are still working, just not in the restaurant industry. So what pushed them to leave?

Front of House 520

Front of House Fast Casual Dine-in POS 520

Modern Restaurant Management

JULY 27, 2022

. "Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count. Coming out of the pandemic and into an inflationary period, the bar has been raised in terms of diner expectations. Everything matters. Everything matters."

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2022 Customer Service Fast Casual Food Safety 450

ChowNow

MAY 2, 2025

Its your chance to turn casual diners into consistent regulars, promote new menu items before they even hit the table, and build a real sense of community around your restaurant. Getting Your Restaurant Newsletter Set Up: Tools and Timing Before you start sending out your restaurant newsletter, you need to set yourself up for success.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

Modern Restaurant Management

APRIL 15, 2020

Paul Wahlberg is Chef/Co-Owner of Wahlburgers, a casual dining restaurant and bar founded by the chef and his brothers Mark and Donnie. Unfortunately, we’ve since had to close all of our locations until further notice as we wait out this crisis. Everyone is chipping in and getting the job done no matter what it takes.

Food Safety 515

Food Safety Social Media Loyalty Program Consumer Goods 515

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. Let’s say you run a fast-casual restaurant. One-on-one, group, or online training has its strengths.

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Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

OCTOBER 10, 2019

Halloween celebration and spending is growing in the US Here are thirteen Halloween promotional ideas your restaurant and bar to boost sales this October, and for all the Octobers to come. Halloween Specials and Menu Ideas for Restaurants and Bars ????? Serve it in an empty pumpkin for a final touch! Here are a few examples.

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Specials Bar Seasonal Menu Events 231

Modern Restaurant Management

DECEMBER 13, 2024

Remember when food trucks redefined street food in the early 2010s or when small plates turned casual dining into an adventure of endless flavors? As we look to 2025, a new wave of trends is already taking shape. Social Yards Social yards are redefining what it means to dine out. Now, three years later, we see a cultural shift.

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2025 Dine-in Food Truck Outdoor 417

Restaurant Business

JUNE 23, 2025

Edge computing “Computing that takes place at or near the physical location of either the user or the source of the data.” —Red They can pay delivery platforms to get in front of their large audience of consumers and stand out from the crowd of other restaurants on the apps. In this case, restaurants are the advertisers.

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Hiring Mobile Ordering Advertising Leadership 177

Modern Restaurant Management

DECEMBER 16, 2020

“The challenge – and opportunity – for those in the Casual/Midscale category is to be more nimble so that they can also pivot quickly in response to changing circumstances. Having real-time data about how consumers are engaging with their ads can help them do that.”

Fast Casual 362

Fast Casual Advertising Online Ordering Casual 362

Modern Restaurant Management

NOVEMBER 2, 2021

” Creating Multi-Brand Platform of Premium Casual Restaurant Concepts. “The product is superior – bar none – to any other on the market and we are so excited to bring a taste of Hawaii to Tennessee,” Rothwell said. BurgerFi International Inc. 1 coffee hub in Tennessee,” Cody Rothwell.

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Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

MARCH 18, 2021

While there are clear benefits to an all-digital menu system, to get the most out them, you must first take a step back to re-examine what your menu means to you. If your operations are spread out geographically, or you’re trying to eke out a bit of efficiency, the answer may be Yes. Cuisine and Concept.

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Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

MAY 7, 2020

We’ve already been following enhanced hygiene protocols and taking the temperature of all employees who enter the market. “Our findings indicate that, while people are most interested in going to restaurants again, they also do not want to go out too early,” stated said Alan McKeon, president and CEO of Alexander Babbage.

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Food Safety Front of House Back of House Seating 511