7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The COVID-19 pandemic has hit the restaurant industry hard.

Operations 52

Operations Management Management Front of House 52

The Restaurant Times

JUNE 26, 2021

This will give you a clear structure to focus on and help you refer back in times of need to know you’re on the right track. . With so many restaurants shutting down and a high attrition rate, it is probably a good time to restaff your restaurant or bring back the old crew. Source: Forbes.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Perfect Daily Grind

AUGUST 10, 2020

Most specialty coffee shops offer a house blend that delivers a reliable flavour day after day. And while house blends do evolve, they generally stay the same for a period of months or years. This means that they source their coffees from a variety of different roasters. These are referred to as guest coffees.

Café 148

Café Customer Experience Back of House Customer Service 148

Xtra Chef

NOVEMBER 18, 2020

Incorrect or inconsistent kitchen training can lead to larger portion sizes than planned. Refires occur when a plate of food is sent back to the kitchen and needs to be remade. Here are four methods that can be implemented to directly address the most common sources. To forecast your par levels, refer back to past sales data.

Waste 110

Waste Food Front of House Compost 110

EATER

JANUARY 31, 2024

Jimmy Pan doing his thing. Photo courtesy of Jimmy Pan. Photo-illustration by Lille Allen Dragon’s beard candy is a staple of Chinese and Lunar New Year celebrations, but in the U.S. Every weekend for nearly three decades, Pan judiciously filled orders of the white, fluffy candy from his stall in Toronto’s chaotic, cacophonous Pacific Mall.

Social Media 126

Social Media Online Ordering Hiring Back of House 126

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. But at what cost? They weren’t packed away in the cargo hold; they were plastered in my memory.

Back of House 101

Back of House Travel Website Management Hotels 101

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. They’re referred to as Potentially Hazardous Foods (or PHFs). According to the CDC, one in six Americans gets foodborne illness every year, killing over 3,000 people annually. during processing and manufacturing.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

EATER

SEPTEMBER 8, 2023

Freetown eventually grew to eight families who lived in a cluster of houses surrounded by their fields and barns. This happened in Freetown, a small farming community in central Virginia founded just after the Civil War by three newly emancipated Blacks, including Lewis’s grandfather, Chester Lewis.

White Paper 85

White Paper Kitchen Safety Book Back of House 85

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

BNG Point of Sale

JULY 16, 2021

A high turnover rate means people come back often enough because they like your menu selection so there is less urgency associated with their visit which results in longer stay times for guests and increased spending per customer. Revenue is the money that comes in for a restaurant, and it can be earned from many different sources.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Touch Bistro

MAY 10, 2021

The best way to do this is to create a food waste tracker (this can be as simple as a hard copy sheet of paper) to account for all of your front- and back-of-house waste for a given period of time, such as one week. Running a foodservice operation involves a lot of moving parts. Different Types of Restaurant Food Waste.

Waste 59

Waste Food Compost Tip Distribution 59

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Restaurant365

MAY 30, 2022

The world’s growing focus on alternative protein sources was on full display. After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. Familiar topics were perched on the crowd’s lips: inflation, rising food prices, the labor shortage, rolling waves of Covid.

2022 29

2022 Front of House Recruiting Back of House 29

7 Shifts

MAY 31, 2021

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. That's why restaurateurs rely on restaurant operations. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JULY 29, 2020

For franchises, that means making sure your evaluations and data collection house in order. You won’t need to reference external sources if your own standards go above and beyond the requirements. Use Front and Back-of-House Dashboards to Stay Aligned. Define Data-Based, Measurable Standards.

Front of House 215

Front of House Management Management Franchise 215

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates. Restaurant managers are the on-the-ground team members responsible for keeping the operation efficient and providing excellent service to diners.

Management 284

Management Management 2019 Employee Relations 284

Goliath Consulting

JUNE 15, 2021

Since so many workers are being afflicted with COVID-19, we’ve seen the farming sector experience a widespread shortage of workers who have been trained to complete specific tasks. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

Apicbase

JUNE 16, 2023

So grab a coffee, sit back, and let’s dive in and explore the world of restaurant metrics. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

EATER

AUGUST 22, 2022

Before each of 10 courses, the staff explained the source or inspiration for everything that was served. These citations were delivered in the same breath as the ingredient sources: This cheese is from Indiana, and that amuse-bouche draws on a description of tables laid with strawberries and sweetgrass.

Fine Dining 101

Fine Dining 2012 Reference Social Media 101

The Restaurant Times

MARCH 7, 2023

Getting a Michelin Star has been referred to as any restaurant’s pinnacle accomplishment. Along with a flurry of media coverage, these coveted honors can also bring in a hoard of new customers and respect from the industry. But what is a Michelin Star? And what does it mean? Let’s find out in detail! What Is A Michelin Star Restaurant?

Front of House 52

Front of House Customer Experience Back of House Fine Dining 52

Open for Business

DECEMBER 12, 2023

All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed. Most restaurants need funding, especially during the initial stages when they’re setting up. But finding the right investment is easier said than done and requires careful planning as well as excellent execution.

Back of House 78

Back of House Restaurant Law Email Marketing Small Business 78

The Restaurant Times

AUGUST 25, 2022

Vikas Punjabi – When I was planning to move back to India, I got the master franchise rights of The Chocolate Room for India. Realizing the huge potential of chocolate desserts in India, Vikas Punjabi voyaged from Australia to India in 2007 to launch the first-ever chocolate cafe brand, The Chocolate Room.

Franchise 98

Franchise Franchising 2007 Customer Experience 98

Sante

NOVEMBER 30, 2020

The internationally trained Georgian winemaker blends heritage and modern techniques to make a balanced wine at a low price of $18.99. The vineyard name Diora means “gold” and references the golden hue of the neighboring hills. Deborah Grossman. Here are several categories for selecting holiday beverages.

Vineyard 130

Vineyard 2018 Front of House Beverage 130

EATER

MARCH 24, 2023

A friend of mine was like, ‘You’re the only person I know with 100 cookie jars and not a single cookie in your house,’” says Mae, whose mother kept similar odds and ends — never cookies — in her collection of house-shaped cookie jars. Ceramic cookie jars have been a perennial muse for the classically trained artist.

Back of House 115

Back of House Retail Food Supply Design 115

EATER

DECEMBER 7, 2021

And while Champagne might get the lion’s share of the attention — from pink rosé de saignée to glorious old Champagne houses to indie grower Champagne — the truth is, the vinous wonderland of bubbly delight does not begin or end within the confines of the Champagne region. These wines are ready to be explored and enjoyed.”.

Back of House 99

Back of House Vineyard Reference 2016 99

Sling

MAY 24, 2023

In essence, a restaurant employee handbook does two things: Tells employees what you expect of them Tells employees what they can expect from you In addition, a restaurant employee handbook can be a source of protection against litigation. It’s a way to define the working relationship between employer and employee.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. .” Takeout For Good. Aramark Creates Safety Plans. Frequent hand washing following CDC guidance and food code.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

EATER

MAY 9, 2023

We asked wedding industry pros — those people who are often responsible for what some people unironically refer to as the best day of their lives — for the worst mishaps and the most unfortunate turn of events they’ve experienced on the job. Their wedding food horror stories, if you will. Could you please help us?” (We

Catering 87

Catering Back of House Front of House Food Truck 87

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

The Restaurant Times

MAY 19, 2021

Source: The Meeting Pool. Restaurant operation manuals are the spine of restaurant businesses. They include a set of important documents, guidelines, and other information that restaurant managers and staff should be aware of. The operation manual for restaurant also provides guidelines to new restaurant employees and interns.

Operations 52

Operations Employee Relations Kitchen Safety Front of House 52

KaTom

JUNE 4, 2020

As people look to take a break from kitchen duties, feeding their families every night during social distancing, KaTom is suggesting some takeout restaurants for a handful of cities across the country. We hope these contributions to the pantheon of restaurant advice help hungry folks in these cities and give local businesses a boost.

Food Truck 122

Food Truck Front of House Back of House Social Media 122

Modern Restaurant Management

FEBRUARY 14, 2020

Baton Rouge’s very own Walk-On’s , is looking for more ways to give back. “This is what it’s all about – being able to give back to the communities that have supported us,” shared co-owner and NFL superstar Drew Brees. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Back of House 131

Back of House Hotels Leadership Design 131

EATER

FEBRUARY 23, 2021

The book holds the distinction of being the first known, cookbook published by an African American, and the first book to offer culinary advice by an African-American woman ( The House Servant’s Directory by Robert Roberts and Never Let People Be Kept Waiting , a hotel management textbook by Tunis G.

Back of House 109

Back of House Book Social Media Training 109

EATER

SEPTEMBER 7, 2022

Black Power Kitchen is as much a cooking manual as it is a manifesto of Ghetto Gastro’s decade-long mission: Seeing eating as simultaneously a form of survival and a source of luxury, Black Power Kitchen frames food as a form of love, but also a weapon — one that has long been wielded against communities like Ghetto Gastro’s in the Bronx.

Back of House 94

Back of House 2016 2020 Book 94

Lavu

MARCH 11, 2020

The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Some of the practices that used to be acceptable a few years ago are no longer the norm. . You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78