7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. What is a pre-shift meeting.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Modern Restaurant Management

NOVEMBER 2, 2022

One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. At the end of the interview process, reference calls are absolutely critical in confirming or eliminating any doubts you may have. Never hire someone in the name of urgency.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

Culinary Cues

OCTOBER 20, 2021

Some talented people are not the best cooks and chefs and quite often the most intelligent (using commonly referred to scales of measurement) are lacking in common sense. In the end, from my perspective, the ones who exceed their own and other’s expectations are the ones that find strength in the school of hard knocks.

Front of House 421

Front of House Uniforms Back of House Kitchen Safety 421

EATER

SEPTEMBER 13, 2023

For 120-plus years, the Nagasako family served the West Maui community, and it started with Mitsuzo Nagasako, who opened a candy store on the corner of Front Street and Lahainaluna Road in the early 1900s. Over the years it housed a saloon, stage, and movie theater. For some, it was simply home.

Front of House 135

Front of House Back of House Food Truck Dine-in 135

ChefMod

SEPTEMBER 22, 2021

How to Get Staff Back to Stay As things have gotten back to normal in some areas, restaurants are struggling with a new dilemma: historic labor shortages. Some restaurants are getting creative to get their staff back.

Front of House 52

Front of House Back of House Employee Relations Coupons 52

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

MARCH 24, 2023

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. Meeting the needs of gluten-free consumers also extends beyond the front of the house.

Training 179

Training Front of House Kitchen Safety Allergens 179

Perfect Daily Grind

FEBRUARY 6, 2023

It’s believed that the origins of mazagran coffee date back to 1840. However, in order to know more about mazagran coffee, we first need to look back at its history. It was served with ice and lemon in tall glasses, [and became known as ‘café mazagran’].” Read on for more of his insight. Where did it come from?

Café 147

Café Back of House Beverage Article 147

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

NOVEMBER 17, 2020

Additionally, restaurant employee evaluation forms serve as written records of staff performance. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

APRIL 23, 2021

Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

MAY 11, 2022

Still, it's helpful for your team to share an understanding of which shifts commonly refer to which hours. Here are some different reference points to establish the hours and length of in your restaurant. Table of Contents. What is a Swing Shift? How Swing Shifts Are Used in Restaurants. Schedules and Patterns. Examples by Role.

Restaurant Law 370

Restaurant Law Reference Tip Distribution Back of House 370

EATER

FEBRUARY 14, 2024

What Connor and Willa choose to serve at their wedding on Succession is just as important as what they wear. But the most important thing I have to say is that they really wanted Colin Flynn to do the styling; we refer to him around the house as the Meryl Streep of foods. Guest, and Lee Radziwill.

Food 122

Food Back of House Airlines Reference 122

Culinary Cues

NOVEMBER 25, 2019

There is never enough to be independent, and certainly no vision of a future in the food business, but for now – it serves a purpose. There is never enough to be independent, and certainly no vision of a future in the food business, but for now – it serves a purpose. For a few, at some point that changes.

Fine Dining 389

Fine Dining Food Order Uniforms Back of House 389

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. It eliminates some downsides of tipping, like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Table of Contents. Tip Pooling Laws. Federal Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Table of Contents. What is Forecasting for a Restaurant?

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

EATER

OCTOBER 3, 2023

I was constantly excusing myself that year, or pretending to understand references, or swallowing dumb questions, or smiling at the joke that I, an American, couldn’t pronounce my own name. Food was always served over the left shoulder, but how was I to know? “I I was preparing raw chicken for dinner when a hallmate walked in.

2010 125

2010 Back of House White Paper Dine-in 125

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Bottleneck Management

DECEMBER 7, 2020

” Secret Sauce launches as a delivery-only barbecue concept, operating out of existing City Works and Old Town Pour House kitchens around the country, and will evolve to offer pick-up and catering options in the near future. It may also be referred to as a delivery-only restaurant, virtual kitchen, cloud kitchen, etc.

Online Ordering 131

Online Ordering Back of House Catering Food Supply 131

EATER

APRIL 25, 2023

Caldosas (literally “brothy”) consist of a bag of Picaritas — a rectangular-shaped, barbecue-flavored commercial corn chip — heaped with scoops of local ceviche, shaken a little, and served with a spoon. Juan adds, “The combination became famous, and we started calling it caldosa,” a reference to the caldo that went into the first bag.

Fine Dining 105

Fine Dining Back of House Point of Sale Merchandise 105

Restaurant Clicks

DECEMBER 19, 2021

Often known as the Gateway to the South, Louisville, Kentucky is also sometimes referred to as the River City and Derby City due to its proximity to the famous Ohio River and its annual Kentucky Derby races. A bustling city with a strong baseball culture, this unassuming Southern town just so happens to also have a vibrant food culture.

Dine-in 111

Dine-in Front of House Back of House Fine Dining 111

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Unfortunately, not all restaurateurs recognize the value of a well-thought-through mission statement. The result? The good news?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Goliath Consulting

JUNE 30, 2020

According to Toby Malbec, Managing Director of ConStrata Technology Consulting featured in Hospitality Tech Magazine, higher level of protection and assurance of safety measures are necessary to alleviate customers of their health concerns and persuade them back to dining in (6). Tech for Touchless, Contact-Free Dining. Employee Health.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

EATER

MAY 3, 2021

Estefanía, who asked to be referred to by her first name because she is an undocumented worker, said she got COVID-19 in June and took two weeks off to recover and quarantine. When she came back, she noticed a shift in the way her employers treated her. “I But the pay couldn’t compare to what she was making before, so now, she’s back.

Back of House 145

Back of House Cash Management Kitchen Safety Insurance 145

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Restaurant Clicks

DECEMBER 11, 2021

It has a large Polish-American community and is sometimes referred to as Little Poland. It houses incredible art studios and galleries in converted warehouses along the river, as well as a variety of unique restaurants, spots to enjoy live music, and parks. They also serve cans and draft beer from local and regional breweries.

Bar 110

Bar Brewery Back of House Front of House 110

Restaurant365

JUNE 22, 2021

Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. Cross-contamination refers to when food becomes unusable during prep or storage because of unsafe practices. And yet, it’s such a big topic, it can be difficult to understand where to begin.

Compost 88

Compost Food Waste Front of House 88

EATER

JUNE 22, 2023

Dina Ávila /Eater In Zoë Kanan’s cake, a recently reappraised dairy product meets the bright tang of lemon The one item you could always count on in my house growing up was a big tub of cottage cheese. It reminded me of my mom and our breakfasts back home, but never felt like something I’d seek out in a public setting.

Back of House 89

Back of House Front of House Advertising Take-out 89

EATER

JANUARY 31, 2024

Jimmy Pan doing his thing. Photo courtesy of Jimmy Pan. Photo-illustration by Lille Allen Dragon’s beard candy is a staple of Chinese and Lunar New Year celebrations, but in the U.S. Every weekend for nearly three decades, Pan judiciously filled orders of the white, fluffy candy from his stall in Toronto’s chaotic, cacophonous Pacific Mall.

Social Media 129

Social Media Online Ordering Hiring Back of House 129

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Perfect Daily Grind

APRIL 20, 2022

However, others refer to coffee cake as a coffee-flavoured sponge, often with coffee-flavoured cream and frosting as well. However, others refer to coffee cake as a coffee-flavoured sponge, often with coffee-flavoured cream and frosting as well. Around the world, there are several types of coffee cake. in Missouri, US.

Reference 143

Reference Back of House Article Definition 143

Deliverect

AUGUST 31, 2020

Make sure that everything you deliver can withstand half an hour on the back of a fast-moving motorcycle or bicycle dodging through traffic and hitting the occasional pothole. In the current climate, data is one of the strongest tools a restaurateur has in their arsenal. Start off simple: streamline your menu.

Delivery 146

Delivery Front of House Point of Sale Back of House 146

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Restaurant Clicks

DECEMBER 15, 2021

A beautiful and scenic city, Colorado Springs – also referred to as Little London – provides an exquisite backdrop to any vacation or local activity. Surrounded by nature and various wildlife, the city is a place many choose to go back to time and time again. Best Restaurants in Colorado Springs.

Back of House 112

Back of House Reservations Front of House Website Management 112

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. Their endurance in my mind has little to do with their flavor and everything to do with the gracious host who served them.

Back of House 100

Back of House Travel Website Management Hotels 100