Modern Restaurant Management

MARCH 24, 2023

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. Meeting the needs of gluten-free consumers also extends beyond the front of the house.

Training 179

Training Front of House Kitchen Safety Allergens 179

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A bad shift can lead to unhappy customers and disgruntled staff. What is a pre-shift meeting.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Modern Restaurant Management

NOVEMBER 2, 2022

One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. At the end of the interview process, reference calls are absolutely critical in confirming or eliminating any doubts you may have.

Hiring 158

Hiring Front of House Back of House Employee Relations 158

EATER

SEPTEMBER 13, 2023

Before the fire, Lahaina’s world-famous Front Street was little more than a patchwork of wooden shacks held together by layers of paint, cooking grease, crusty sea salt, banana sap, and gossip. Over the years it housed a saloon, stage, and movie theater. For some, it was simply home. Around 50 restaurants went up in smoke that day.

Front of House 134

Front of House Back of House Food Truck Dine-in 134

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. Table of Contents. New Concept or Replicate?

Management 370

Management Management Document Hiring 370

7 Shifts

APRIL 23, 2021

Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. That tool is back office software for restaurants. Below, we discuss restaurant back office software and its benefits.

Operations 52

Operations Back of House Allergens Front of House 52

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

NOVEMBER 17, 2020

Additionally, restaurant employee evaluation forms serve as written records of staff performance. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Goliath Consulting

JUNE 30, 2020

According to Toby Malbec, Managing Director of ConStrata Technology Consulting featured in Hospitality Tech Magazine, higher level of protection and assurance of safety measures are necessary to alleviate customers of their health concerns and persuade them back to dining in (6). Tech for Touchless, Contact-Free Dining. Employee Health.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Restaurant Clicks

DECEMBER 19, 2021

Often known as the Gateway to the South, Louisville, Kentucky is also sometimes referred to as the River City and Derby City due to its proximity to the famous Ohio River and its annual Kentucky Derby races. A bustling city with a strong baseball culture, this unassuming Southern town just so happens to also have a vibrant food culture.

Dine-in 111

Dine-in Front of House Back of House Fine Dining 111

Deliverect

AUGUST 31, 2020

Make sure that everything you deliver can withstand half an hour on the back of a fast-moving motorcycle or bicycle dodging through traffic and hitting the occasional pothole. In the current climate, data is one of the strongest tools a restaurateur has in their arsenal. Start off simple: streamline your menu.

Delivery 146

Delivery Front of House Point of Sale Back of House 146

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Restaurant Clicks

DECEMBER 4, 2021

Simply refer to this guide! La Santisima CRUjiente Tacos Ta Carbon Taco Guild Joyride Taco House The Original Carolina’s Mexican Food Taco Chelo Blanco Tacos & Tequila The Beach House Crescent Ballroom Tacos Chiwas Tacos Huicho Tacos Jalisco Sonora Taco Shop Willie’s Taco Joint. Best Tacos in Phoenix.

Online Ordering 109

Online Ordering Back of House Front of House Food Order 109

Restaurant365

OCTOBER 8, 2021

The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. This kind of restaurant serves customers solely through online orders and delivery. Without the need to build out an expensive front-of-house presence, kitchens can get up and running faster and at a lower cost.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant365

JUNE 22, 2021

Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. Cross-contamination refers to when food becomes unusable during prep or storage because of unsafe practices. Avoid Cross-Contamination That Leads to Food Waste.

Compost 88

Compost Food Waste Front of House 88

360Training

JUNE 25, 2020

For shorthand, all of these are referred to as “TCS foods.” For food prep, never exceed a batch size you can serve within 2-4 hours. There’s nothing more fundamental than food safety in the restaurant industry. The results of poor food safety can be devastating to both your reputation and your bottom line.

Food Safety 148

Food Safety Food Kitchen Safety Front of House 148

EATER

JUNE 22, 2023

Dina Ávila /Eater In Zoë Kanan’s cake, a recently reappraised dairy product meets the bright tang of lemon The one item you could always count on in my house growing up was a big tub of cottage cheese. Usually of the generic supermarket-brand variety, it was a fixture in our kitchen, front and center in the fridge.

Back of House 94

Back of House Front of House Advertising Take-out 94

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. Hosts can simultaneously serve as receptionists. Restaurant jobs include many more than the obvious few that spring to mind. Restaurant jobs and job descriptions vary greatly from one restaurant to another.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Restaurant Clicks

DECEMBER 11, 2021

It has a large Polish-American community and is sometimes referred to as Little Poland. It houses incredible art studios and galleries in converted warehouses along the river, as well as a variety of unique restaurants, spots to enjoy live music, and parks. They also serve cans and draft beer from local and regional breweries.

Bar 110

Bar Brewery Back of House Front of House 110

Open for Business

MAY 19, 2023

It also improves readability and comprehension, as readers can easily locate and refer back to relevant information A restaurant owner contemplates the design of a new space as part of their business plan. Branded cover Include your logo (even if it’s not finalized), the date, and your name. Credit: Getty Images 3.

Fine Dining 147

Fine Dining Front of House Design Document 147

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. Before you use remarketing ads, you must first have your web provider place a small, unobtrusive piece of code on your website (referred to as a pixel). Provide curbside pickup.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Restaurant Clicks

DECEMBER 15, 2021

A beautiful and scenic city, Colorado Springs – also referred to as Little London – provides an exquisite backdrop to any vacation or local activity. Surrounded by nature and various wildlife, the city is a place many choose to go back to time and time again. Best Restaurants in Colorado Springs.

Back of House 112

Back of House Reservations Front of House Website Management 112

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. Cleaning and sanitizing in restaurants is an essential part of food safety.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Restaurant Clicks

DECEMBER 3, 2021

Astoria’s rich history, multicultural makeup, and laid-back vibe make it both a great place to live and to visit. Watawa Sushi Bai Sushi Aji Sushi House Sushi Yasaka Kondo Pink Nori JJ’s Fusion Nobu fifty Seven Sushi Yasuda HAMA Hatsuhana Sakura Sake Kawa Koyo Mochiron Izakaya Suzuki Shokudo Moriyan Ramen & Curry.

Fast Casual 109

Fast Casual Fine Dining Online Ordering Seasonal Menu 109

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. during preparation or serving. They’re referred to as Potentially Hazardous Foods (or PHFs). You need to be careful with PHFs to prevent contamination of other ingredients or food that’s ready to be served.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Restaurant Clicks

AUGUST 31, 2021

Housed within an old factory building, with lots of brick and green plants, this is sure to be a place you’ll want to come back to again and again. 1727 N Front St, Philadelphia, PA 19122 Phone: 215-425-6820 Visit Website. Located in Callowhill, Love City Brewing Company is one of my favorite places in the city. Order Online.

Brewery 78

Brewery Online Ordering Front of House Back of House 78

Xtra Chef

NOVEMBER 18, 2020

Refires occur when a plate of food is sent back to the kitchen and needs to be remade. To forecast your par levels, refer back to past sales data. You should also train kitchen staff to make each recipe exactly as it’s written, including its final serving size. Food waste is a serious environmental and humanitarian issue.

Waste 110

Waste Food Front of House Compost 110

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. A la carte: French for “of the menu” and refers to dishes that are priced separately on a menu, rather than served together for a set price.

BOH 52

BOH Front of House Back of House Point of Sale 52

KaTom

MAY 4, 2020

You can use the information below as an easy reference of some ideas you can incorporate into your own plan to reopen a restaurant after a coronavirus shutdown. Centers for Disease Control also has resources for business owners and employers preparing to serve the public. Front of House. Back of House.

Front of House 64

Front of House Back of House Kitchen Safety Food Safety 64

Open for Business

SEPTEMBER 20, 2022

The best restaurants serve something more than flawless food: welcoming hospitality that makes every guest feel like a VIP. Glance at it just before reservation times so you can say, “Welcome back, Jane!” Front of the house training should go beyond the nuts and bolts of providing service. How to level up team training.

Customer Experience 88

Customer Experience Online Ordering Customer Service Hospitality 88

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Others serve adults facing similar obstacles. The year had started off strong.

Training 113

Training Café Kitchen Safety Back of House 113